Total 20 hr assistant job vacancies in Human Resources category in Triangulo, Naga City

• Assist in the recruitment process, including scheduling interviews and coordinating with hiring managers
• Maintain employee records and update the HRIS database with accuracy and confidentiality
• Support the onboarding process for new hires and assist in organizing company events and cultural initiatives
• Help prepare HR-related reports and presentations as needed
• Assist in the administration of employee benefits, leave management, and performance management processes
• Respond to employee inquiries and provide general HR support
• Collaborate with the HR team on various projects to improve employee experience and maintain HR policies

Cosy Hauz is in search of a driven HR Business Partner to join our dynamic team. In this role, you will act as a strategic partner to management and staff, supporting organizational growth by aligning human resources initiatives with business objectives. The HR Business Partner will focus on workforce planning, employee engagement, and talent management, ensuring that we attract, develop, and retain the best talent in the real estate industry.

Responsibilities

• Collaborate with business leaders to understand their needs and develop HR solutions that enhance performance and drive organizational success.
• Manage the recruitment process, including sourcing, interviewing, and onboarding new employees.
• Support employee relations efforts, ensuring effective communication and conflict resolution.
• Implement talent management and development strategies that promote employee growth and career progression.
• Conduct training sessions on HR policies, performance management, and compliance.
• Analyze workforce metrics and trends to inform decision-making and improve workforce strategies.
• Ensure compliance with applicable labor laws and regulations.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of experience in an HR role, preferably in a business partner capacity.
• Strong understanding of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
• Proven ability to handle complex employee relations issues with tact and professionalism.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Assists in conducting interviews for talents and contributes to implementing recruitment innovations.
• Suggests strategies for pooling talents and assists in all recruitment activities.
• Maintains filing system for correspondence, policies, standards, regulations, and various matters related to the office.

This role is primarily responsible to provide support to HR Contact Center services and process to ensure accurate processing of basic employee requests tickets, calls, and chat in compliance with internal and external regulations, service level agreements, processes, and procedures. 

• Assist in providing general guidance and walkthrough for queries relevant to the HR systems. 

• Maintain good relationships with all key stakeholders, ensure communication is effective and informative 

• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.  

• Administer basic support to the inquiries raised via employee center.  

• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.   

• Coordinate end to end employee lifecycle activities as required, ensuring employees receive appropriate resolution in a timely manner and all necessary follow up is carried out in line with legislation and AECOM policy 

• Develop and maintain a strong understanding of company policies to be able to interpret and explain company policy and not solely have to rely on the verbiage in the FAQ documents to resolve related inquiries, e.g., AECOM Leave Accrual policy 

• Understands and utilizes all HR systems including Workday and Employee Center including (Self Service, Knowledge base and Case Management)  

• Able to multitask and work on more than one issue simultaneously ensuring the prioritization of urgency of requests  

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.  

• Assist in providing input into the creation and delivery of performance reporting to business stakeholders 

• Coordinate in the continuous improvement initiatives by participating on CI project team to optimize processes 

• Support selected simple process improvement initiatives to streamline processes. 

• Administer HR contact center services by resolving simple transactions through calls, chats through the company’s ticketing system.  

• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures. 

• Assist in the data gathering for incident reports to enable effective issue investigation and continuous improvement 

• Responsible for ensuring confidentiality is maintained at all times 

• Perform ad hoc tasks as requested or assigned 

People Services Specialist supports People Experience operations within the areas of attraction, retention and optimization with the goal of implementing and managing initiatives that will cultivate a healthy, sustainable, and productive environment.

• Maintains and updates employee records in the physical 201 folders and in the HRIS
•  Maintains the employee training record & ensures that training information is accurate & updated
• Updates employee records and ensures that employees and their dependents are included in all applicable benefits.
• Oversees employee offboarding with concerned stakeholders and ensures that the required employee clearance is routed to all departments so final pay is released as scheduled
• Supports and facilitates the New Hire Onboarding orientations
• Implements site specific Culture and engagement programs
• Prepares timekeeping report for the site for endorsement to the payroll team and attends to timekeeping and payroll concerns
• Ensures completion of new hire pre-employment requirements and system login credentials
• Attends and monitors employee-related queries, availment, and administration of company benefits.

About BSA Solutions

We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire and empower young talents to be the heroes that drive business growth. We are more than just a workplace. We are a family. We create a satisfying work environment, one that you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.

About the Role

We are seeking a highly organized and analytical HR Generalist with a minimum of 5 years of experience to contribute significantly to our HR function. The ideal candidate will be a strategic thinker with a strong foundation in HR processes, documentation, and data analysis. This role requires a deep understanding of HRIS systems, proficiency in Excel, and a strong connection with government agencies such as SSS and Pag-ibig.

What's in it for you?  

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance.  
• Office-based in vibrant Cebu City, offering a modern collaborative work environment.  
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise.  
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents.  
• Grow and develop your career with us through our technical and professional development programs.  
• Competitive Salary Package (between 35K – 40K) + generous benefits + personalized learning and development. 

Responsibilities:

• HR Process and Documentation:
• Develop, implement, and maintain efficient HR processes, policies, and procedures.
• Ensure compliance with labor laws and regulations.
• Prepare and maintain accurate and up-to-date employee records and documentation.
• HRIS Management:
• Manage and optimize the HRIS system, including data entry, updates, and reporting.
• Design and implement workflows to streamline HR processes.
• Extract and analyze HR data to generate reports and insights.
• Data Analysis and Reporting:
• Utilize advanced Excel skills to analyze HR data, identify trends, and generate meaningful reports.
• Provide data-driven insights to support strategic decision-making.
• Develop and maintain HR metrics and key performance indicators (KPIs).
• Compensation and Benefits:
• Conduct salary benchmarking to ensure competitive compensation packages.
• Develop and implement innovative employee benefit programs.
• Administer compensation and benefits programs, including enrollment, changes, and communication.
• Government Agency Relations:
• Maintain strong relationships with SSS and Pag-ibig.
• Ensure timely and accurate submission of employee contributions and reports.
• Stay updated on government regulations and compliance requirements.
• Other HR Functions:
• Provide support to employees on various HR-related matters.
• Assist with recruitment, onboarding, and offboarding processes.
• Participate in HR projects and initiatives

• Bachelor's degree in Human Resources Management or related field
• Minimum of 5 years of experience in HR generalist role
• Strong proficiency in Microsoft Excel, including data analysis and reporting
• Experience in HRIS systems and workflow setup
• In-depth knowledge of labor laws and regulations
• Excellent organizational, communication, and interpersonal skills
• Ability to work independently and as part of a team

Preferred Qualifications:

• Master's degree in Human Resources or related field
• Experience in a fast-paced and dynamic environment
• Certifications in HR or related fields

BSA Solutions, Inc. emphasizes in:

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.
• Encourages you to appreciate each moment and find balance in your lives, being fully present, cultivating mindfulness, and finding joy in the present.
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.

• Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.

This role primarily provides support to the Total Rewards (TR) Department in the implementation and maintenance of compensation programs and related systems. Such programs include annual compensation planning and base pay program, bonus and other incentive plans, job evaluations, market pricing, ad hoc salary analysis, salary structure development and analytics and salary survey participation.

• Supports in performing assigned compensation activities and ensure compliance based on standard operating processes, SLA, KPIs, and relevant policies. 
• Performs audits of HR data such as compensation and rewards
• Participates in assigned activities relevant to annual salary surveys and various ad-hoc compensation requests as needed.
• Provides administrative and maintenance support related to Workday and other relevant HR systems
• Gathers information and documentation to assist in resolving straight forward issues within the assigned process
• Perform communication maintenance activities and monitors the tools relevant to Compensation Team such as email inbox, ticketing software, and other relevant HR tools.
• Prepares, submits, tracks and audits requests received through various platforms such as email inbox and ticketing tool
• Generates regular reports related to transactions such as volume, types, and status
• Maintains current processes and incorporate documentation updates as required
• Assists in day-to-day transactions under Stock Plan administration
• Monitors comprehensive list of LTI awards in various parts of the business
• May assist with department initiatives and projects by performing advanced research and/or analysis. Advance approval is required when there are financial implications.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.
• Perform ad hoc tasks as requested or assigned

This role primarily provides support to the Total Rewards (TR) Department in the implementation and maintenance of compensation programs and related systems. Such programs include annual compensation planning and base pay program, bonus and other incentive plans, job evaluations, market pricing, ad hoc salary analysis, salary structure development and analytics and salary survey participation.

• Supports in performing assigned compensation activities and ensure compliance based on standard operating processes, SLA, KPIs, and relevant policies. 
• Performs audits of HR data such as compensation and rewards
• Participates in assigned activities relevant to annual salary surveys and various ad-hoc compensation requests as needed.
• Provides administrative and maintenance support related to Workday and other relevant HR systems
• Gathers information and documentation to assist in resolving straight forward issues within the assigned process
• Perform communication maintenance activities and monitors the tools relevant to Compensation Team such as email inbox, ticketing software, and other relevant HR tools.
• Prepares, submits, tracks and audits requests received through various platforms such as email inbox and ticketing tool
• Generates regular reports related to transactions such as volume, types, and status
• Maintains current processes and incorporate documentation updates as required
• Assists in day-to-day transactions under Stock Plan administration
• Monitors comprehensive list of LTI awards in various parts of the business
• May assist with department initiatives and projects by performing advanced research and/or analysis. Advance approval is required when there are financial implications.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.
• Perform ad hoc tasks as requested or assigned

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

The role will provide management and oversight of all aspects within the assigned HR function (including People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team). The role will drive strategic initiatives and continuous improvement while managing appropriate metrics to ensure the right level of service delivery.  This includes overseeing the processes assigned across regions.

Operations Management

• Manage the overall service delivery and activities of People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team in all supported regions. Ensure adherence to timelines, quality standards, organizational protocols, and internal policies.
• Lead and oversee resource allocation and implementation of core processes, programs, and initiatives for HR Services
• Recommend cross-functional and cross-regional process alignment and standardizations within functional accountability.
• Lead and develop projects to drive efficient customer service in all HR Service functionalities.
• Manage critical and complex escalations to ensure service continuity and operational efficiency.
• Plan and develop multiple short to medium-term projects and contribute to long-term initiatives planning. Lead complex projects as required.
• Keep local management and regional leaders informed by leading governance meetings, preparing reports and analyses on workload management, SLA achievement, quality and process efficiencies, and other related management reports that will support business and operational recommendations.
• Oversee the creation, development, deployment, and maintenance of all services within budget and in alignment with business objectives through collaboration with external and internal stakeholders.
• Implement business continuity plan.

Stakeholder Engagement

• Develop strong stakeholder relationship by driving effective communications and developing effective stakeholder management plan.
• Act as a strategic partner by providing insights in the operation and collaborating with stakeholders in creating solutions that will improve operational efficiency.
• Collaborate with Head of HR Services and other key stakeholders to ensure delivery of required service levels and the execution of necessary operational improvements.

People Management

• Manage talents and develop strategies to drive opportunities people growth opportunities for personal and professional growth by conducting regular performance assessments, identifying learning and development opportunities, providing coaching, and cultivating a high-performing team culture.
• Establish the goals and objectives of the team, aligned with the overall enterprise strategy; Provide proper level of support to ensure achievement of set goals and objectives.
• Manage the recruitment and retention of high caliber individuals.

Continuous Improvement

• Stay abreast of industry trends and best practices in the Global HR Service operation; recommend and implement initiatives to enhance capabilities.
• Drive continuous improvement in the team by identifying opportunities for improvement in the processes, tools, and methodologies based on client feedback and other information.

Are you a good team player with a background in HR? Do you enjoy thorough and methodic work that requires attention to detail? Do you embody good organization and excellent document management and people skills? 

Great! Would you like to join our team as an HR Specialist?

You will be expected to: 

• Work in the recruitment and selection process; 
• Conduct employee orientation and onboarding training; 
• Manage employment contracts and maintains employee files 
• Assist in Policy development and documentation; 
• Assist in facilitating employee compensation and benefits administration; 
• Support in Employee Appraisals & retention initiatives;
• Ensures employees adhere to HR policies & handbook.

We may also ask you to: 

• Assist in planning and implementing regular employee engagements. 
• Support in administrative work.

Total Number of Openings

Chevron participates in E-Verify in certain locations as required by law.

As an HR Admin Assistant, you will be responsible for providing services and assistance specifically in the facilitating the on-boarding and off-boarding process, employee welfare and benefits administration, employee relations to deliver and attend to all employees and company’s needs and concerns.

You will:

• Manage inventory levels with proper records and accountability (ie. swag, pantry, storage room, medical supplies, etc)
• Be scrappy to find the best bargain to purchase supplies, equipment, furniture, etc, and be relentlessly resourceful in decorating the office and enhancing the workplace experience for special events
• Liaise with facility management vendors, including utilities, rental, office cleaning, catering, fire safety insurance, building management with landlord/office owner and security services
• Ensure timely payment of all utilities, rental and other office expenses
• Monitor contracts such as business permits, office lease, landlord, office cleaning, etc
• Manage the service admin team including the messengers, drivers, security guards and janitorial staff
• Perform receptionist duties
• Assist with company events, team bonding, office tours and other ad-hoc events in the office or off-site
• Coordinate HR projects, meetings and training seminars
• Prepare reports and presentations for internal communications
• Assist in onboarding and offboarding activities of employees
• Keeps knowledge of people team practices up-to-date by taking part in any workshops or other educational meetings and reading any new materials.
• Collaborate with the HR team to implement employee development and training programs.
• Any other ad-hoc tasks required by the Company.

The role is responsible and accountable for supervising a team in the HR Contact Center, to ensure the team meets or exceeds expectations and defined SLA targets. The role will support the manager and coordinate with stakeholders and team members in executing end-to-end contact center activities by ensuring quality and timeliness of output, adherence to defined service level agreements, and ensuring compliance to relevant standards and procedures. The role is responsible for ensuring effective staff utilization to meet business needs and ensure effective service delivery. Responsible for supporting team members as needed, providing coaching and training, ensuring team members are engaged and motivated and fostering a collaborative culture

• Responsible for managing the day-to-day HR Contact Center operations by leading the team and developing and implementing internal workflow processes, operating procedures, team schedules, and controls.
• Manage team workload and capacity; recommend long or short-term adjustments to staffing model when/if necessary, to effectively support shifts in scope of work and/or volume
• Manage team performance, provide coaching, and identify career development opportunities relevant to the team
• Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating if/when necessary
• Lead and/or participate in governance meetings with internal/external stakeholders to discuss operational results, issues, strategies, and solutions to improve team’s performance
• Provide and present regular performance and operational progress reports to internal/external stakeholders ensuring issues are flagged, monitored, and resolved in a timely manner
• Ensure effective timely communication to leadership and stakeholders
• Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency
• Investigate and resolve complex issues
• Analyze issues and service failures to identify root causes and trends to develop and implement improvement strategies
• Be a point of escalation for issues and time critical actions. Undertake required actions and resolve as appropriate. Escalating as required
• Drive continuous improvement. Identify and implement process improvements to streamline processes, improve customer experience, increase productivity, and ensure high quality service delivery
• Lead system testing, coordinating this activity for the team. Identify issues, ensure retesting happens until issues are resolved
• Provide guidance and direction to the team according to established policies, procedures, and management guidelines
• Accountable for ensuring adherence to audit and regulatory requirements both internal and external (i.e GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Champion of Discipline Process and provides guidance to Supervisors and Management Team in handling employee cases.  
• Implements and administers Company-wide programs, events, activities such as Community, CSR, Wellness Programs and Communications Programs including Town Hall Meetings, Kamustahan, Skip Level Meetings, Coffee talks, etc.  
• Conducts regular employee sensing/pulsing and surveys.
• Provides information, guidance and direction on HR programs, processes, and procedures to employees and managers.
• Tracks and compiles issue logs, complaints and feedback to appropriate area and Management for action.  
• Drafts HR policy and programs.
• Responds to employee inquiries, questions, and concerns.
• Supports organizational and development efforts for all employees.
• Assists in Performance Management Process, Rewards and Recognition Programs.
• Handles Internal Communications of the Company thru the guidance from HRBP and HR Director using different platforms such as Email blasts, Intranet, TVS and bulletin boards

MINIMUM QUALIFICATIONS:

• Knowledge of Industrial Labor Laws and Human Resource Principles
• Excellent analytical skills
• Proficiency in Excel and MS Office.
• Knowledge in different Media platforms for Communications materials
• Fluent in both written and spoken Filipino and English
• Excellent interpersonal and social skills in various levels of the organization
• Ability to keep and maintain confidential information
• Adaptable to change
• Team player with passion for excellence
• Ability to effectively prioritize and execute tasks in a high-urgency environment
• Attention and keen to details
• Creative and engaging

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

HR Partner & Delivery sits at the center of Citi’s HR business solutions.  This newly created team future proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employee by leveraging technology to provide simple and effective employee focused processes.

We’re currently looking for a high caliber professional to join our team as Sr. Vice President, HR Process Design & Re-engineering Lead- Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking.  This role will be an individual contributor role reporting to the Head of Process Design and Re-engineering.  Working in an agile environment partnering with project managers and specialist supporting process change.

In this role, you are expected to:

• Prioritizing, managing and supporting analysis, design, development, and implementation of global HRPS processes and the supporting Citi technology
• Providing innovative approaches to ensure successful transformational change is implemented consistently across all HRPS sites globally.
• Conducting workshops and reviews in support of system redesign and HR  business process reengineering (BPR)
• Defining process narratives and documenting workflow , identifying opportunities for productivity and efficiency.
• Evaluating the efficiency of controls and improving them continuously
• Developing global implementation plans engaging appropriate stakeholders , HR Business Partners, HR Delivery, HR disciplines, technology, legal and risk and control as appropriate.
• Accountable for defining HRP&D technology requirements, and overseeing the writing of detailed business and system design requirements
• Leveraging data to provide insights for the HRP&D on identifying future design and re-engineering opportunities
• Initiates the design, implementation and communication of key processes related to the processes managed by HRP&D.
• Ensures process design and re-engineering outcomes are effectively analyzed, reported and actioned
• Participates in ongoing communication across the global business to engage all global employees in initiatives, processes and updates
• Responsible for planning and forecasting requirements in terms of resource management and allocation of work within the workstream or project. 
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years experience
• Strong communication skills at all levels (written and verbal)
• Ability to work in agile and  autonomous environment.
• High level of self-motivation and planning in order to achieve goals and meet deadlines.
• Ability to make considered risk decisions when ambiguity is a factor.
• Process oriented with the ability to  conceptualize ideas
• Change management experience with a strong employee/manager focus
• Practice Citi Lean principles or an equivalent certification in process design or re-engineering

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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With Intelligence products support a global community of investment professionals with world-class industry news, research, and data across numerous asset classes, including hedge funds, real estate and alternative credit. Tracking over 29,500 funds, 7,500 managers and 23,000 investors our data products provide clients with extensive coverage of the investment management industry across the globe.

We are seeking a highly motivated and skilled individual to join our team as an HR Generalist for APAC. As the HR Generalist, you will play a key role in supporting our human resources operations across the Asia-Pacific region. The candidate must be able to provide strong administrative support in these areas to achieve positive employee experience and help deliver our ambitious transformation people strategy that enables the long-term growth and performance of the business.

Responsibilities:

• Manage the end-to-end recruitment and selection process, including sourcing candidates, conducting interviews, conducting assessments, and making job offers
• Coordinate and administer employee benefits programs, such as health insurance, statutory benefits, and leave policies
• Assist with the administration of the full spectrum of the employee life cycle process from hiring/onboarding to separation/offboarding
• Process employee payroll, including salaries, bonuses, overtime, and deductions
• Assist in facilitating employee relations and engagement programs, including performance management and conduct
• Stay up-to-date on employment laws and regulations across the APAC region and ensure compliance with local labor laws
• Serve as point of contact for employee queries on policies and benefits
• Work in collaboration with the wider global HR team in the delivery of the role

Work Schedule:

• Dayshift with occasional mid-shift for global office coordination
• Willing to work in Cebu City. Please note that this is an office-based position.
• Monday to Friday (excluding Philippines Public Holidays)

• Bachelor's degree in Human Resources, HRDM, Psychology or a related field
• Previous experience in an HR Generalist role with a focus on Asia-Pacific region particularly Philippines, Singapore and/or Hong Kong
• Strong knowledge of employment laws and regulations in various APAC countries
• Excellent communication, interpersonal and problem solving skills, with the ability to build rapport and establish relationships with stakeholders at all levels
• Proven experience in managing various HR facets in recruitment, benefits, payroll and/or employee relations
• Ability to work independently and handle multiple tasks simultaneously in a fast paced environment
• Proficient in MS Office Suite and HRIS systems
• Strong attention to detail and a high degree of accuracy

Why Join With Intelligence?

With Intelligence is a leading provider of data on, and for, the alternative asset management industry. We deliver and provide a unique and rich blend of data and intelligence that includes profiles, fund information, people, indices, news, performance metrics, valuable analyst perspectives, and our renowned investors’ intentions and preferences. This is required for our clients to spot their next big opportunity. Via our data platform and our events, we help businesses to make the right connections and conversations to achieve their goals.

With Intelligence values togetherness with its people in enhancing holistic wellness that extends even outside of work:

Employee Wellness and Support

• Leave Benefits - 10 days VL, 10 days SL, 1 day Birthday Leave, 3 days Compassionate Leave, 5 days Wellness and Care Leave
• HMO Coverage from Day 1 – free for employee and 2 dependents
• Life Insurance Coverage from Day 1 – up to 4x annual salary
• Employee Assistance Program (EAP) thru Lifeworks

Financially Together

• Additional Medical and Clothing Allowance upon regularization
• With Hardship Fund

Learning and Growth

• Access to Go-1 LMS with over 8,000 courses
• Monthly Lunch and Learn sessions

Work-Life Balance

• Flexi Fridays* - enjoy your Friday afternoons!
• With Clubs for your passion and hobbies
• Team Lunches and other social activities

Please note that our business name in the Philippines is Eurekahedge Pte Ltd. Our company name is still in the process of being rebranded.

Responsibilities (how we will measure success)

You will be part of the Luxembourg Human Resources team of 8; you will be responsible for a wide and varied range of human resource activities with ownership for day-to-day operations and a lead role in managing employee relations. You have a key part to play in ensuring our people are equipped with best practice to foster a high performance, harmonious culture.

Tasks (what does the role do on a day-to-day basis)

• Provide first line advice to our people on all areas relating to the employment life cycle.
• Act an as escalation point to the HRBP and support with triage of HR queries and questions.
• Managing all the HR Ops processes including “Joiners / Leavers / Movers”, promotion, leaves & absences, ensuring the data quality and systems update.
• Liaise with public administration
• Maintain accurate and up-to-date employee information in HR systems.
• Participate in the implementation of specific projects, procedures, and guidelines to help deliver the HR strategy.
• Contribute to the continuous improvement of the HR function.
• Generate HR reports, metrics, and analytics to support data-driven decision-making.
• Analyse HR data and trends to identify opportunities for process improvements and strategic initiatives.
• Prepare standard and ad-hoc reports for HR and management stakeholders.
• Stay updated on relevant HR laws, regulations, and industry best practices.
• Assist in the development, implementation, and review of HR policies, procedures, and guidelines.
• Support HR audits and ensure compliance with internal and external requirements.

As an HR Specialist, you will be part of a team delivering an excellent HR service to the GCD Philippines Cluster. Within this role you will act as the first port of call to employees for all HR related queries, ensuring the needs of our people are being met.

Tasks (what does the role do on a day-to-day basis)

Payroll

• Prepare payroll instructions to be submitted to the payroll provider
• Calculate pro-rated salary for new hires, resigned employees, and employees on leave
• Ensure payroll computation is accurate including the deductions for statutory contributions, statutory loans, company loans, and HMO, if applicable
• Ensure payroll is released on time
• Calculate final pay of resigned employee and ensure that it is released within the timeline prescribed by law
• Ensure compliance with local payroll, wage, and hours laws, and best practices
• Coordinate with payroll service provider on issues affecting company payroll
• Ensure payroll-related concerns, queries and issues are resolved and responded promptly

Benefits Administration

• Manage timely administration and delivery of the day-to-day Benefits functions both company initiated and statutory
• Prepare funding request to Finance Department
• Prepare and coordinate with government offices on payments and posting of statutory contributions and loans.
• Facilitate company loan application and endorse to Finance and Payroll Teams for processing.
• Liaise with government offices in the submission and completion of employee benefit availment request.
• Prepare computation of Maternity and Sickness benefit as needed.
• Ensure employee benefits-related concerns, queries and issues are resolved and responded promptly.

Vendor Management

• Monitor and track contracts agreement.
• Ensure timely payment of billings and tracking of credit memos if any.