Working at Freelancer.com are for the:
- Self-growth enthusiasts. We kickstart our day asking, what can I improve today?
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Twelve-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. More than 66 million registered users have posted over 30 million projects and contests to date in over 2,000 areas as diverse as website development, logo design, marketing, copywriting, astrophysics, aerospace engineering, and manufacturing.
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The impact you’ll make in the team
Freelancer owns Escrow.com, the leading provider of secure online payments and online transaction management for consumers and businesses on the Internet with over US$5 billion in transactions secured.
With our mission to provide the world’s most secure payment method, we need Technical Business Analysts who’ll be willing to take the company to the next level! As a sneak peak of behind the scenes, you will:
- Play a crucial role in driving Escrow.com’s relationship and integration with different companies worldwide.
- Be involved in technical discovery discussions with potential clients, and provide them an overview of how integrations with Escrow.com work.
- Serve as the main point of contact regarding technical concerns on Escrow.com’s APIs, webhooks, and other integration products.
- Review the needs and requirements of clients, and recommend APIs, or integration products that would best suit them.
- Provide guidance for ongoing client integrations, ensuring their successful implementation.
- Make updates to Escrow.com’s API when necessary, including bug fixes or implementing new APIs for integrations.
- Has excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
- Strong knowledge on API design principles and web technologies (REST, JSON, XML, etc.)
- Attention to detail and a commitment to delivering high-quality support.
- Experience with Postman, Chrome DevTools as well as using design tools such as Figma or Moqups.
- Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc)
- Knowledge on Javascript, CSS, HTML and other programming languages.
