Total 1 Junior Executive it support executive job vacancies in Information Technology category in The Philippines

LOOKING FOR FILIPINO AND PHILIPPINE BASED CANDIDATES

Position: Virtual Assistant

Work Hours: 40 hours per week (with at least 2-3 hours overlap with Pacific Time) 

Pay Range: 800 to 1250 USD per month

Type of Contract: Independent Contractor

Job Overview:

We are seeking a candidate who possesses a strong understanding of mobile applications and can think critically to provide support and conduct research. Additionally, the candidate should be comfortable performing various ad hoc tasks as a Virtual Assistant (VA), including customer support, compiling and analyzing user feedback, and conducting outreach research. The ideal candidate will be proactive, detail-oriented, and adept at multitasking in a fast-paced environment.

Duties and Responsibilities:

Daily Tasks:

• Respond to Instagram messages promptly and monitor Instagram for any mentions. Express gratitude to influencers for their mentions.
• Address any questions or bugs via email as they arise.

Weekly Tasks:

• Monitor Mixpanel Stats for key metrics such as Daily Active Users (DAUs) and downloads. Ensure onboarding and retention metrics appear reasonable across iOS and Android platforms.
• Review feedback collected through Typeform and identify top ideas for new features or bugs to address. Respond to users regarding issues that have already been resolved and/or get clarification on their requests.
• Monitor app store reviews, highlighting positive feedback and responding to negative reviews. Respond to additional reviews, where appropriate.
• Download and evaluate new screen time apps, assessing their features and functionalities (iOS only).
• Update existing screen time apps and familiarize yourself with any new features (iOS only).
• Monitor App Store keyword rankings for "screentime" and identify any new apps that have emerged (iOS only).

Ad Hoc Tasks:

• Research productivity influencers and craft personalized outreach emails about ScreenZen.
• Update the ScreenZen Wix webpage with new influencer videos and walkthroughs.
• Search for research papers and content related to screen time.
• Assist with administrative tasks such as email management, email drafting, meeting scheduling, and pre-meeting research.
• Generate Canva images for social media posts

Personal Tasks:

• Trip planning, booking, and research 
• Facilitate package returns as needed.
• Appointment scheduling, paying ad hoc bills like parking tickets

• At least 2 years of experience as a Virtual Assistant or Technical Support relevant to the role
• Familiarity with productivity tools like Mixpanel, Typeform, and Wix is a plus.
• Strong understanding of mobile applications, particularly iOS and Android platforms.
• Excellent communication skills, both written and verbal.
• Ability to work independently and efficiently manage time.
• Proficiency in conducting online research and synthesizing information.
• Detail-oriented with strong organizational skills.
• Comfortable multitasking and prioritizing tasks effectively.
• Proactive attitude and willingness to take on new challenges.