Total 26 product specialist job vacancies in Information Technology category in Manila, National Capital Region

Web Data Analytics Specialist

Remote VA PH is currently looking for a Data Analytics Specialist to review and analyze our client's web data for accuracy and consistency. The ideal candidate will have a strong analytical background, attention to detail, and experience in working with large datasets. This role involves ensuring that the company’s web data is accurate, up-to-date, and used effectively to inform business decisions.

Work Schedule: 9:00 am - 5:00 pm EST (FULLY REMOTE)

Key Responsibilities:
Data Review and Validation:

• Regularly review web data sources (Google Analytics, website databases, etc.) to ensure accuracy and consistency.
• Identify data discrepancies and inconsistencies across various web platforms and correct them.
• Verify data integrity by performing regular audits on datasets and data collection methods.
  

Data Analysis:

• Create reports and dashboards to visualize data trends and present findings to management.
• Monitor key performance indicators (KPIs) and provide recommendations for website performance improvements.
  

Reporting and Documentation:

• Generate periodic and ad-hoc reports on data accuracy, trends, and key findings.
• Document data processes, methodologies, and changes to ensure transparency and repeatability of analysis.

Qualifications:

• Proven experience in data analytics, data validation, or a similar role.
• Strong understanding of web analytics tools (e.g., Google Analytics, Adobe Analytics).
• A plus: Advanced skills in Microsoft Excel, and/or data visualization tools.
• Ability to identify, troubleshoot, and resolve data discrepancies and quality issues.

• Weekly pay
• Work from home
• Easy Hiring Process

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired promptly.

Responsibilities:

• Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, candidate shortlisting and interview scheduling, offer to onboarding, and contractor management.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting req intake sessions with hiring managers to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in the appropriate database (VMS: Fieldglass, Beeline)
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating staffing suppliers.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, VC, email, and phone with clients, staffing vendors, and other partners.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• Open for both Manila and Cebu applicants. At least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on either morning or mid shift

• Must be willing to work on a Hybrid setup (currently 2-3 times a month)

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Salary: P 60,000-90,000 (Monthly Package)

Schedule: Monday – Friday? (09:00 PM - 06:00 AM Local Time)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• At least 1-2 years of experience in a technical support role, preferably with exposure to APIs and web services.
• Experience with JSON data format and HTTP protocols.

Skills:

• Strong understanding of RESTful APIs, JSON structure, and common API authentication methods (e.g., OAuth, API keys).
• Proficiency in using API testing tools for troubleshooting and debugging.
• Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
• Excellent problem-solving skills and attention to detail.

Nice to Have:

• Experience with ticketing systems and basic knowledge of programming/scripting languages is a plus.
• Technical Expertise: In-depth knowledge of JSON APIs and related technologies.
• Customer Focus: Ability to understand customer needs and deliver effective technical solutions.
• Analytical Thinking: Ability to analyze API logs, debug issues, and identify root causes.
• Communication: Clear and concise in relaying technical information to users of varying technical expertise.

What will you do?

The 1st Level JSON API Technical Support Specialist is responsible for assisting customers and internal teams with issues related to JSON APIs.

• API Support:
• Respond to customer inquiries regarding JSON API functionality, usage, and integration.
• Troubleshoot and resolve basic API-related issues such as authentication errors, incorrect responses, and connectivity problems.

• Technical Troubleshooting:
• Perform initial debugging by analyzing API request and response data, including headers, payloads, and status codes.
• Guide customers through testing API calls using tools like Postman, cURL, or other API testing tools and assist with configuration issues.

• Documentation and Knowledge Base:
• Provide feedback to the documentation team to improve API guides and reference materials based on customer feedback and support interactions.

• System Monitoring and Alerts:
• Report significant API performance issues or outages to the appropriate internal teams for immediate investigation.

Join the awesome team and enjoy these benefits & perks:

• Work from Home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a leader in global outsource sales and marketing. They combine a deep industry understanding with practical field team energy and focus to drive excellence in market sales delivery.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Annotation drives AI’s capabilities.

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling (data annotation). As an AI Tutor - Expert Annotator, you will not just be performing routine tasks; you are a meticulous specialist ensuring the highest quality of data markup. In this role, you help pave the way for more reliable and responsible AI models by laying the groundwork through precise annotation.

Responsibilities:

• Accurately label and annotate data following comprehensive project guidelines.
• Make justified decisions on ambiguous content by applying critical thinking to preserve the integrity of the dataset. 
• Actively collaborate with team members to discuss and resolve ambiguities, align on best practices, and enhance project outcomes.
• Consistently adhere to established data labeling standards and protocols, ensuring the highest quality and reliability of data.

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level.
• Has a keen eye for detail: precision is paramount in data labeling.
• Is a dedicated performer who recognizes the importance of even routine tasks.

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI.
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule.
• Try your hand at an AI project and enrich your portfolio with new experiences.

Sheladia Associates is seeking a professional Data Management Specialist to join our team for an upcoming, ADB funded Integrated Flood Resilience and Adaptation Project in Philippines.

The project aims to enhance: flood and climate change resilience that is consistent with the Philippines Development Plan of 2023-2028 (PDP). The project’s major outcome is to reduce flood risk in three river basins.

The individual will be responsible for the following tasks:

• Review existing information systems;
• Develop the detailed design of the hardware and software components of AMIS-FRM and prepare the TOR for AMIS-FRM application development;
• Support the system development contractor in the system and database design;
• Provide quality management of the AMIS-FRM applications;
• Develop manuals and training materials on the AMIS-FRM; and
• Provide training on the operation of the field data collection system and database management system to the DPWH staff.

Annotation drives AI’s capabilities

Industries across the board are embracing AI, and the backbone of this revolution is accurate data labeling. Annotation Experts are not just regular performers; they are meticulous specialists ensuring the highest quality of data markup. As AI continues its upward trajectory, these experts lay the groundwork, paving the way for more reliable, responsible AI models.

Responsibilities:

• Quality assurance: review and verify the work done by regular performers; suggest improvements for better annotation quality
• Instructional guidance: formulate clear, effective task instructions for Tolokers
• Training creation: develop training tasks that guide Tolokers towards excellence

Our ideal candidate:

• Has great command of English: advanced (C1) / proficiency (C2) / native level
• Has a keen eye for detail: precision is paramount in data labeling
• Is a dedicated performer who recognizes the importance of even routine tasks

• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule
• Try your hand at an AI project and enrich your portfolio with new experiences

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Data Entry Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Conducting daily audits on the driver and pharmacy using a client-based tool and google sheets
• Ensuring that any discrepancies on the report will be reported on time and accurately
• Communicating with the client and third-party application provider for any routes or delivery issues

• At least 6 months Back Office/Data Entry experience or similar
• Proficient in using MS Excel/Google Sheets
• BPO experience is a PLUS
• Detailed oriented and organized
• Good verbal and written English skills
• Willing to work night shift
• Amenable working on site in MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Job Title: Technical Support Specialist

Working Hours: Full-time, Mondays - Fridays, TBD

Location: Remote

Pay Rate: $1200 - $2000/month

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

Summary of Requirements:

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

Position: Technical Support Specialist

Work Hours: Mondays to Fridays, TBD

Pay Range: $1200 - $2000/month

Location: Fully Remote

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Duties and Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

Octal Philippines Inc. is seeking a highly skilled and detail-oriented individual to join our team as a Data Specialist. As a Data Specialist, you will be responsible for managing, organizing, and analyzing large sets of data. This is an excellent opportunity for someone with strong analytical skills and a passion for working with data within the IT industry.

Responsibilities

• Collect, clean, and organize data from various sources
• Analyze data and identify trends, patterns, and insights
• Develop and maintain data management processes and procedures
• Create and implement data quality initiatives
• Collaborate with cross-functional teams to support business objectives
• Generate reports and visualizations to present data findings
• Stay up-to-date with industry best practices and emerging trends in data management and analysis

• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field
• Proven experience in data analysis, data management, or related roles
• Strong analytical and problem-solving skills
• Proficiency in SQL and database management
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Strong attention to detail and accuracy
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks and deadlines

The client is building software for an industry that has relied on paper and pen for a long time. Their mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. The company's clients include the 2 largest pharmacy chains in Canada, servicing 3500+ pharmacies, and powering over ~14M patient services, including playing a critical role across the country throughout the pandemic. The organization’s ultimate vision is to transform pharmacies from today’s dispensing locations to tomorrow’s health hubs.

Role Overview

As a Data Entry Specialist, you will play a pivotal role in maintaining accurate and organized data records. Your attention to detail and proficiency in data entry will ensure the smooth flow of information within our organization. Additionally, your basic Adobe skills will be utilized for handling PDF documents efficiently.

Responsibilities

• Perform accurate and timely data entry tasks to input, update, and maintain various databases.
• Ensure data integrity and quality by conducting regular checks and validations.
• Utilize basic Adobe skills to manipulate and organize PDF documents as required.
• Collaborate with team members to resolve any discrepancies or inconsistencies in data entries.
• Assist in the development and implementation of data entry procedures and best practices.
• Maintain confidentiality and security of sensitive information at all times.

• Proven experience in data entry with a strong emphasis on accuracy and attention to detail.
• Proficiency in basic Adobe skills, particularly in handling and editing PDF documents.
• Tech-savvy with the ability to quickly learn and adapt to new software and systems.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• Strong communication skills and the ability to work both independently and collaboratively within a team environment.
• Bachelor's degree preferred; additional certifications in data entry or related fields are a plus.

Fully-remote work, competitive salary, fixed-shift.

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Data Entry Specialist

Working Hours: TBD

Holidays: TBD

Salary Range: up to USD 1,500/month

About the Role:

We are a flight-tracking business so we need to maintain accurate databases of all airports, airlines, and aircraft. From the past and the future. We have been maintaining the databases ourselves for 4 years but are looking to hire someone now to do it full-time.

Reports of inaccuracies come via email and submission form from our users and this hire will need to confirm the accuracy using Wikipedia or other online searches, then enter the correct or new data into our online database backend, and then send a template reply to the user that the issue has been fixed.

So it would be very valuable if this person has an interest or understanding of commercial aviation. For example, each airport has two codes - JFK and KJFK - and each airline, and each aircraft. But they can overlap, or be difficult to find, and change over time, and the aircraft, in particular, have only very minor differences.

Key Responsibilities:

• Reports of inaccuracies come via email and submission form from our users and you will need to confirm the accuracy using Wikipedia or other online searches
• then enter the correct or new data into our online database backend
• and then send a template reply to the user that the issue has been fixed

• Must have an interest or understanding of commercial aviation
• Has any CMS experience

Position: Admin Services Specialist

Location: Philippines, Manila

 About LRN

Do you want to use your technical expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 3,000 companies worldwide (including the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

We are expanding our Admin Services team. Would you like to be a part of the growing team and contribute to performing activities on behalf of customers using LRN’s proprietary applications? We also work with customers’ program administrators, stakeholders, and internal customers closely. Our responsibilities include program administrator systems training, program administrator assistance, and responsibility for delivery of minor system configuration and content changes.

Your responsibilities will include:

• Provide assistance to internal and external customers on all aspects of LRN’s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Please note these all are billable activities.
• Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects and changes.
• Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate.
• Prioritize requests based on need and impact. Work with internal stakeholders to address priorities.
• Prepare/document and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems.
• Maintain quality levels for all work related to customers’ requests.
• Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working.
• Perform content using our inhouse tool.
• Providing assistance/training to customer point of contracts on LRN’s proprietary tools as well as providing solutions for an enhanced in-depth experience.

• Bachelor’s Degree
• 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. We value ability and experience to independently manage operational relationship with enterprise Partners.
• Excellent communication skills in English. This position requires above par skills to write and speak in English.
• JLPT- N3 or above
• Extensive experience in supporting enterprise customers based in US, Europe & APAC.
• Familiarity with HTML and CSS.
• Familiarity with Learning Management Systems

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position:  Technical Project Manager/Product Development Manager

Working Hours:  Flexible; a few hours overlapping with 9am-5pm EST

Salary Range:  1,500 - 2,000 USD

Company Overview 

The company is formed in 1994, they are a technologically advanced international digital media group specializing in motor racing content offering 22 editions in 15 languages, 24 hours a day, seven days a week.

About the role:

The Product Operations Lead is a strategic role within the Product Management, design, and engineering team, focused on driving impactful product development processes, tools, and systems that enable the delivery of high-quality media products. The primary goal is to create and maintain operational excellence that significantly contributes to the product's success in the market. Reporting directly to the Chief Product Officer, this role requires a blend of analytical prowess, process improvement acumen, and a consultative approach to internal operations.

Duties and Responsibilities 

Impact-Driven Process Optimization: 

•  Innovate and enhance product development processes to maximize impact on product quality, customer satisfaction, and business outcomes. 
• Implement agile methodologies and CI/CD practices with a focus on measurable improvements in speed to market and product performance. 
• Define and track metrics and KPIs that directly correlate process efficiencies with product success in the market. 

Strategic Tool and System Management: 

• Lead the strategic selection and management of product management tools to ensure they provide substantial value and drive impactful results. 
• Streamline system integrations to foster seamless product development operations. 
• Conduct training sessions and create documentation to ensure high adoption and effective use of operational tools, emphasizing their impact on product success. Collaborative Consulting: 
• Employ a consultative approach to facilitate collaboration across product, design, and engineering teams, ensuring alignment with the organization's vision and impact goals. 
• Offer strategic consulting to integrate product operations with marketing, sales, customer service, and other departments, enhancing the product's market position. 
• Serve as a change agent, leveraging consulting experience to guide teams through operational transformations that increase product impact. Resource Planning and Allocation for Maximum Impact: 
• Align resource planning with the organization's impact objectives, ensuring optimal allocation to key initiatives. 
• Monitor resource utilization against impact-driven goals, adjusting plans to enhance product outcomes.

Reporting and Impact Analytics: 

• Develop reports that provide insight into how product operations influence key business metrics and long-term strategic impact. 
• Utilize data analytics to uncover opportunities for increasing the effectiveness and impact of the product portfolio. 

Risk Management and Compliance with an Eye on Impact: 

• Proactively manage operational risks with consideration for their potential impact on product success and business objectives. 
• Uphold compliance standards while seeking ways to turn regulatory constraints into opportunities for product differentiation and impact. 

● Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field; Master's degree preferred.

● Minimum of 5 years of experience in product development, with at least 2 years in a product operations leadership role. (open to meeting someone with less experience as long as they meet all the other requirements)

● Consulting experience in business or technology with a proven ability to drive operational improvements and organizational change.

● Strong grasp of the media industry with an emphasis on creating impactful product strategies.

● Demonstrated success in implementing process improvements with quantifiable impacts on product performance.

● Proficient in agile methodologies with a thorough understanding of product management principles and their influence on business impact.

● Exceptional analytical, strategic, and problem-solving skills.

● Robust leadership capabilities with experience in guiding cross-functional teams toward a common impact goal.

● Agility in navigating fast-paced and dynamic environments.

Working Conditions:

● The role requires frequent cross-departmental collaboration and may involve travel to engage with teams, stakeholders, and industry events.

This is for a Freelance/Part-time position ONLY.

Working hours: 6 to 8hrs/week

Working days: Flexible

Contract duration: 2 months

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with Client’s IT support technicians and system security analysts to catch any major problems that reduce the quality of Client’s products before the launch.  You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in a test tracking tool(s)
• Provide functional, accessibility, regression, API and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing etc.
• Experience with test case management tool like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position : Technical Support Specialist

Working Hours : Mondays to Fridays; 3:00AM to 11:30 AM PST

Salary range : $800 - $1,200

BACKGROUND OF THE COMPANY:
The company is an an AI-driven CRM, marketing, and analytics software system for all home service businesses.

ABOUT THE ROLE:
We are seeking a Technical Support Specialist responsible for providing our customers with exceptional support, ensuring their  queries and concerns are resolved promptly and efficiently.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Create tutorials for new features and how to get setup in Copilot.
• Create articles for help and support database. 
• Join and take Zoom audio/video calls and web chats to support and troubleshoot for users.
• Create social media posts for FB page and IG (client testimonials, pieces of Zoom calls recording, new features, software comparisons).
• Create content for FB Group (tutorials of features, answer questions and moderate community, attend team meetings for support and training. 
• Manage billing and subscriptions in Stripe for users that are having trouble. 
• Stay involved in Jira and Notion project management for bug fixes and dev team features.

• Minimum of 2+ years of experience with Technical Support and/or Customer Service experience.

• Working knowledge and experience of using collaboration tools like MS Offices and Google Workspace. 
• Working knowledge and experience in using communication tools like Zoom, MS Teams, and Google Meet.
• Proven  experience in a customer-facing role, preferably handling technical support, customer service, and chat support.
• Proven track record of delighting customers and exceeding their expectations.
• Proficiency with any customer service software.

• Strong written and verbal communication skills. Must have at least Above Average communication skills.
• Friendly and empathetic demeanor.
• Exceptional problem-solving ability, backed by good judgment.
• Ability to collaborate across departments and teams.
• High school diploma or equivalent.

Holidays: US Holidays

ONLY OPEN TO FILIPINOS LIVING IN THE PHILIPPINES

Position : Data Entry Specialist

Work Hours (Client) : 9am - 5pm PST | M-F

Pay Range : $800-$1000/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company's tool is the operating system for modern real estate teams.

Replace spreadsheets, file sharing, and emails across your entire organization.

The company's tool is purpose-built and fully customizable. We won’t ask you to replace all of your workflows just to use our system. We allow you to change anything in Banner so that it meets your exact needs.

Duties and Responsibilities:

• We're looking for a full-time Data Entry Specialist. Someone who we can train to process invoices for us.
• We will need the talent to log into our system and use our setup for invoice processing.
• Manual data entry, reading the fields in the attached screenshot off of the invoice and entering them into our system with a focus on data integrity.
• We expect anywhere between 50 and 200 invoices on a given day. Invoices must be entered within 24 business hours of submissio

Minimum Requirements:

• 1 year experience related to Data Entry and Analysis
• 1-2 years of experience handling invoices is preferred but is not a requirement
• Familiarity with both Excel and Adobe are also good to have but not required
• Any background in real estate, construction, or familiarity dealing with invoice processing would be great but is not required
• Above Average Communication Skills. Ability to read the invoice data including vendor names, basic project scopes of work, and date and financial data

Holidays : All US Holidays

Additional Information:

US Holidays:
New Year’s Day

Martin Luther King Day

President’s Day

Memorial Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

ONLY OPEN TO FILIPINOS LIVING IN THE PHILIPPINES

Position : Data Entry Specialist

Work Hours (Client) : 9am - 5pm PST | M-F

Pay Range : $800-$1000/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company's tool is the operating system for modern real estate teams.

Replace spreadsheets, file sharing, and emails across your entire organization.

The company's tool is purpose-built and fully customizable. We won’t ask you to replace all of your workflows just to use our system. We allow you to change anything in Banner so that it meets your exact needs.

Duties and Responsibilities:

• We're looking for a full-time Data Entry Specialist. Someone who we can train to process invoices for us.
• We will need the talent to log into our system and use our setup for invoice processing.
• Manual data entry, reading the fields in the attached screenshot off of the invoice and entering them into our system with a focus on data integrity.
• We expect anywhere between 50 and 200 invoices on a given day. Invoices must be entered within 24 business hours of submissio

Minimum Requirements:

• 1 year experience related to Data Entry and Analysis
• 1-2 years of experience handling invoices is preferred but is not a requirement
• Familiarity with both Excel and Adobe are also good to have but not required
• Any background in real estate, construction, or familiarity dealing with invoice processing would be great but is not required
• Above Average Communication Skills. Ability to read the invoice data including vendor names, basic project scopes of work, and date and financial data

Holidays : All US Holidays

Additional Information:

US Holidays:
New Year’s Day

Martin Luther King Day

President’s Day

Memorial Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day