Total 215 sales support specialist job vacancies in Information Technology category in The Philippines

The L2 application support analysts/engineers have ownership to resolve incidents/issues in productive environment, monitoring to ensure application availability, stability, They coordinate and work with other DevTech support units (e.g. L3 teams) in order to resolve Incidents and Problems that affect the Client services.

Your key tasks 

• Hold Accountability and End to End ownership of any product related problems which clients report via the respective ticketing systems.
• Banking functional knowledge and experience is a must specially in the area of Investment related transactions (OTC , Stex , Fx etc) and this is required to resolve business transactions related issues from our wealth clients.
• to be able to handle EOD batches which are running post COB hours and to be on standby as well until the batch deliverables are fully transferred to the respective downstream of the Wealth Clients or Financial Institutions .
• Able to work in different shifts (night on-call, day shift and adhoc weekend support).
• Apart from Incidents , to be able to handle Service requests , RFIs as well as assist Problem Manager whenever product specific support is required .

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant/Chief of Staff

Work Hours: M-F; 9:00 AM-5:00 PM Central Time/11:00 PM-7:00 AM PH Time

Salary: 1,300-1,800 USD per month

About the Job:

Executive Assistant with self-directed advancement. The successful candidate will handle administrative and project management tasks.

Duties and Responsibilities:

• Maintain/update data in HubSpot.
• Maintain/update database in Airtable.
• Daily project management (calls with providers and clients) and updates in Asana.
• Tracking scorecards and measurables for reporting.
• Managing calendar and scheduling.
• Documenting processes and procedures (AORs and SOPs).
• Create and document SOPs in the Handbook.
• Provide administrative support (professionally and personally).
• Interact with clients and vendors.
• Perform general research, and create reports.
• Implement and execute operations processes.
• CRM (Hubspot) data integrity.
• Contract and order management (more task management than project management).
• Help with company procedures.
• Assist with hiring (job descriptions, interviews, shortlisting, etc.) 

• 2-3 years of relevant experience in the role.

• Excellent English spoken and written.
• Has experience working as an EA (ideally with a larger company with structure, and also with the owner/founder using an EA for the first time).
• Has done this using Google Workspace for email and calendaring with executives.
• Has used project management tools like Asana and HubSpot.
• Has been working in the US time zone.
• University educated; Bachelor's level of education is important, sophisticated, and cosmopolitan.
• Appropriate computing resources, internet, and backups are required.

Ideal/Preferred:

• Tools: Slack, Zoom, Canva, DocuSign, Loom, and Airtable.
• Background in Engineering and Legal (or potentially paralegal).

Personality/Attitude/Culture Preference:

• Needs to have high attention to detail, be self-starting, self-motivated, highly accountable, resourceful, highly independent, self-directing, experienced, and a capacity+drive to learn and advance.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Position: 16479681320 - Head of Amazon PPC
Working Hours/Shift: M-F; 9AM - 5PM Eastern Standard Time/10PM - 6AM Philippine Standard Time
Salary Range: $ 900 - 1,500 USD

Job Description: 

We are looking for a highly experienced and knowledgeable individual to join our team as Head of Amazon PPC. The successful candidate will play a crucial role in managing and optimizing our Amazon Sponsored Ads, thereby enhancing our product visibility and boosting our sales across various Amazon marketplaces.

Main Duties & Responsibilities:

• Oversee and manage all Pay-Per-Click (PPC) campaigns on Amazon. Keep abreast with the latest Amazon PPC trends, updates, and techniques.
• Develop effective PPC strategies to increase visibility, drive customer acquisition and optimize spend.
• Collaborate with internal teams to optimize product listings and improve conversion rates.
• Monitor, analyze and report on KPIs to provide actionable insights and strategies for improvement.
  Use analytical tools such as Google Analytics, Vendor Central, and other Amazon management tools.

Qualifications:

• Bachelor’s degree in Business, Marketing, Advertising, or a related field.
• Minimum of 3-5 years of experience in managing Amazon Seller Central and Amazon Advertising campaigns.
• Familiarity with PPC tools such as Helium 10 DataDive or DataHawk is a huge plus
• Proficiency in Excel and data analysis tools.
• Knowledge or experience with Amazon's "A9" algorithm is a plus.
• Experience dealing with Amazon Advertising on Seller Central and managing a large number of sponsored product campaigns targeting tens of thousands of keywords.
• Strong understanding of SEO principles and their application in Amazon product listings.

Position Type:

Type of Hire:

Education Desired:

Travel Percentage:

The financial industry moves quickly. At FIS, we move even faster. Our teams are encouraged to learn, grow, and make a difference in their careers and communities. We develop innovative solutions that revolutionize the way we pay, bank, and invest in the world. If you want to grow personally and professionally, we want to know: Are you FIS?

As a Product Support Representative at FIS, you will work directly with our clients to provide detailed support for our products. You will handle customer inquiries and address any issues or concerns they have regarding the operation, maintenance, or application of our products.

• Handle customer inquiries and resolve support issues, such as address changes, order processing, warranty, billing, and payments.
• Provide comprehensive product support by researching and addressing client issues.
• Troubleshoot problems related to equipment or software applications and recommend appropriate corrective actions.
• Document customer information and recurring technical issues to support product quality programs and development.

• At least 5 years of experience working in application or software support for financial services products (banking and trading applications).
• Strong analytical and problem-solving skills.
• Organizational and time management abilities.
• The capability to work independently.
• Excellent communication skills in English.
• Experience in supporting clients using software solutions.

• Knowledge or experience in private banking operations.
• Experience in electronic trading or finance-related fields.
• Business analysis or software product implementation experience.
• Familiarity with FIS products.

At FIS, we hire the best. In return, you will receive exceptional benefits, including:

• Flexible working arrangements and schedules, with the majority of the work being remote for this regional role.
• Opportunities to innovate in the fintech industry.
• Resources for personal and professional growth.
• An inclusive and diverse work environment.
• Opportunities to make a positive impact in your community.
• Competitive salary and benefits.

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

Recruitment at FIS primarily involves direct sourcing. Although we occasionally work with recruitment agencies, most of our hiring is done directly. FIS does not accept resumes from recruitment agencies that are not on our preferred supplier list, and we are not responsible for any fees related to resumes submitted through job postings, our employees, or any other part of our company.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Talent Acquisition Specialist

Working Hours: Monday to Friday 9AM - 5PM EST
  Monday to Friday 10PM -6AM PHT

Salary Range: 800-1,200 usd/month

Holiday: US Holidays

About the company: 

A staffing company connecting developers and clients across the world.

About the role:

Looking for someone who can help me source blockchain engineers for the talent marketplace I'm building. They should be smart, resourceful, used to startup life, and able to do technical talent recruiting.

Duties and Responsibilities:

• Recruit software engineers through LinkedIn and other job portals
• Draft job descriptions
• Reach out to candidates, prescreening them, and conduct interview

•  Possess at least 2 years of experience in recruiting software engineers

• Experience in using Linkedin Recruiter 
• Exhibit great verbal and written communication skills
• Display enthusiasm for high-touch and responsive engagement with candidates

Bonus:

• Background/knowledge  in Crypto industry
• Proficieny in using GitHub and Twitter is an advantage

Salary: P110,000 to P130,000 (Monthly Package)

Shift: Monday to Friday (09:00 AM – 06:00 PM, AU VIC TIME)

What are we looking for?

Skills Required:

• 5 years application configuration experience – ideally with Retail Industry exposure
• At least 2 years of experience in configuring Salesforce
• Salesforce Development/Administration
• Various IT systems being supported e.g. Salesforce, Sprinklr, Websites, etc.

Nice to Have:

• Excellent planning and organisational skills.
• IT Project experience across several technologies
• Good Communication / Negotiation / Presentation skills

What will you do?

Job Summary:

The Support Analyst position exists as part of the IT team and is responsible for the delivery of functional IT application enhancements and support. The deliverables of this role are used by team members and all internal business functions to drive sales and operate effectively and efficiently.

Responsibilities include:

• Develop and implement IT changes in line with Officeworks strategic objectives
• Liaison with internal business customers and IT delivery teams to determine requirements, design technical solutions and implement changes.
• Lead functional designs for new and existing IT application changes
• Manage and implement small to medium IT application enhancements/projects
• Resolution of incidents and problems in line with IT SLAs
• Provide advice and guidance to less experienced team members
• Produce and maintain standards for technical designs and program specifications
• Maintain awareness of industry leading IT approaches

Join the awesome team and enjoy these benefits & perks:

• Flexi-based setup (3 days/week Office-based, 2 days/week WFH)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australia's top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS

#ConnectOSCareers

#TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

We are seeking an experienced and dynamic Head of Sales with a proven track record in sales, particularly in the US and international markets. The ideal candidate will possess expertise in managing international sales teams, a strong background in dealing with clients in the United States, and proficiency in utilizing HubSpot for sales and marketing activities. The successful candidate should demonstrate excellent communication skills, a strong screen presence, and the ability to think strategically to drive business growth.

Job Responsibilities

• Develop and execute a comprehensive international sales strategy, primarily focusing on the international market.
• Identify key market trends, opportunities, and challenges to drive business development.
• Cultivate and maintain strong relationships with key clients.
• Understand client needs and provide tailored solutions to enhance customer satisfaction and loyalty.
• Identify key stakeholders and understand their needs and expectations
• Identify potential customers or leads through various channels such as cold calling, email campaigns, networking, or inbound marketing
• Lead, mentor, and motivate the sales team to achieve and exceed targets.
• Present a detailed proposal or quote outlining the sale's terms, pricing, and conditions.
• Effectively attaining sales targets to the fulfilment of organizational objectives, ensuring alignment with strategic goals, and fostering sustained business growth.
• Maintaining continuous and open communication with the Sales Development Representative (SDR) team
• Effectively using HubSpot to streamline workflows and enhance customer engagement.
• Maintain a comprehensive understanding of HubSpot's functionalities and operations to ensure a cohesive and effective approach toward our shared objectives
• Identify potential partners and develop strategies to establish strong collaborations.
• Negotiate and finalize partnership agreements that align with the company's objectives.
• Foster and maintain relationships with existing partners to maximize mutual benefits.
• Taking client calls for building good relationships and closing deals
• Use market insights to adapt and refine sales strategies for optimal performance.
• Adapt to changing market conditions and implement proactive strategies to address challenges.
• Provide regular and comprehensive reports on sales performance, key metrics, and market trends.
• Analyse data to make informed decisions and continuously improve sales strategies.

Education and Experience

• Bachelor's degree in Business, Sales, Marketing, or a related field. Master’s degree is a plus.
• Proven experience in international sales, with a focus on the US market.
• Proficiency in using HubSpot CRM and marketing automation tools.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and presentation abilities.
• Fast learner with a proactive and results-oriented mindset.

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.

To learn how Avid powers greater creators or for more information, visit www.avid.com.

JOB SUMMARY

Avid Technical Support is responsible for the provision of high quality technical and operational support for our software and solutions. Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, post production, and broadcast news.

Working in association with our Technical Marketing and worldwide Support and Engineering/Testing Team, Resellers as well as Avid’s (international) Support, the individual will be responsible for ensuring consistency of support standards throughout the territory to assigned customer bases.
RESPONSIBILITIES AND DUTIES

    Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production
    Work within a global support team covering 24x7x365 operations
    Able to write effective handoff from shift-to-shift for support issues
    Provides proactive patch/upgrade planning including version compatibility
    Provides best practice recommendations and guidance on new implementations and support optimization
    Provides direct access to Avid Engineering, Product Management, Professional Services, and subject matter experts
    Reviews weekly case backlog reports and provides prioritization to Avid on customers behalf
    Creates and manages support cases in Avid’s case management system as appropriate
    Provides input to Product Management teams related to customer requirements
    Reports and tracks bugs related to software and/or hardware at Avid customer sites
    Reproduces and logs bugs as required
    Engages additional specialized Avid resources such as Licensing support when needed
    Follows up on customer issues with appropriate Avid internal groups
    Liaises with appropriate Avid management on a periodic basis to ensure visibility
    Adheres to Avid’s relevant contractual SLAs (Service Level Agreements)
    Support and troubleshoot systems and application issues hosted in Cloud Platforms
    Utilize a broad range of skills with for multiple roles and responsibilities.
    Work with Development and Operations teams to address any issues escalated to Cloud Platforms
    Work intimately with peers, other groups, and vendors to complete projects and maintain the environment
    Manage the transition of technology initiatives from inception to production status
    Management of operations including documentation, transitional technical support, systems analysis, IT training and operational support of implemented technologies
    Communicate technical information to non-technical personnel effectively
    Create up to date utilization reports for monitoring the various environments

SKILLS

    You have experience in providing high end technical support to complex technology solutions.
    You are a mature technology professional with exemplary judgment and business acumen.
    You will own customer issues, from start to finish.
    You are a keen problem solver, excelling at figuring out logic puzzles with a unique ability to think on your feet.
    You are self-starter who is comfortable with taking the initiative.
    Sometimes you will not know the right answer, but you are the kind of person who is always up for the challenge.
    You will rely on your resources and your team and quickly research a response.

QUALIFICATIONS

    BA (Hons) or BSc in relevant degree such as Media, Electronics, Computing, or relevant field.

    A minimum of three years of relevant experience, providing high end technical support to complex technology solutions.

    Knowledge about network architecture, IT and troubleshooting required.
    Linux-based operating systems administration with focus on security, automation, tuning, optimization, and standardization of new and deployed applications.
    General knowledge of cloud concepts and architecture, serverless machines, containers, etc. is highly desirable but not required.
    Exposure to or some experience with the following: HTML, CSS, MYSQL highly desirable
    Diagram and Document all changes made throughout change and configuration process
    Existing knowledge/user experience with Avid’s Video Editing systems, Cloud solutions, Storage, Asset Management, post-production workflows, terminology, and equipment a plus
    Knowledge of Virtualization Architecture and troubleshooting is a plus.
    Fluency in English; second language is a plus

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-Hybrid

#LI-MP1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : Technical Project Manager

Working Hours : 6 pm to 2 am PHT

Salary Range : 1000-2000 USD/ month (Depending on the interview result and the client's approval)

The Technical Project Manager will lead assigned projects and oversee the planning both strategically and technically. The successful candidate should possess a keen aptitude for managing cross-functional teams, delivering value-based business solutions, and driving continuity of our company vision among stakeholders.

Key Responsibilities:

1. Setting project goals and coming up with plans to meet those goals.
2. Maintaining project timeframes, budget, and overall quality.
3. Interacting regularly with clients and team members to determine project needs.
4. Overseeing the delivery of projects on time and within budget.

• With prior technical project management experience
• a strong strategic vision,
• excellent communication skills

Position : Director of Sales & Support

Working Hours : 9am - 5PM M-F, Central Standard Time

Salary Range : $2500-$3500

Duties and Responsibilities:

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence
• Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• 5-10 years of proven experience as a Sales Manager or similar role, with a track record of achieving sales targets and driving revenue growth
• Experience in the customer support field, with a focus on delivering excellent customer service and maintaining customer satisfaction.
• Excellent communication and presentation skills, with the ability to build and maintain relationships with key clients and partners.
• Results-driven mindset with a passion for exceeding performance goals.
• Strong analytical skills, with the ability to analyze sales data and market trends.
• Proficiency in Hubspot is required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Data Scientist/Accountant

Salary Range: $ 1650

Schedule: to follow

About the Client

Although rightly proud of our 75-year history we’re definitely not stuck in the past, we’re focused on the future and making your business as successful as it possibly can be. We’re chartered accountants in Hereford & Shropshire embracing technology and using it to transform accountancy. It’s this approach that’s resulted in growing our own business to be the largest firm of accountants in Herefordshire and Ludlow. We’ve got the awards to prove it! We even won at one of the world’s leading online accounting platforms, Xero, and declared us winner of the prestigious Total Xero Award at the Xero Awards 2023.

We’ll give you a different perspective on your business through our years of experience, expertise and innovative use of technology, we’ll help you elevate your business to the next level. Rather than focusing on adding up the numbers in the past, we develop a strong relationship and understanding of your business in order to drive it forwards in the future.

As chartered accountants in Hereford & Shropshire we’ve worked with hundreds of businesses from start-ups to established companies and they all love our refreshing, proactive approach.

About the Role
As a Data Scientist/Accountant, you will play a key role in handling data manipulation, analysis, and automation within the accounting domain.

Responsibilities

• Utilize advanced Excel skills for data manipulation and analysis.
• Leverage Power BI to extract insights and create meaningful visualizations.
• Generate output files tailored for seamless import into Xero accounting software.
• Develop and implement low-code automations to streamline repetitive tasks and enhance operational efficiency.
• Apply background accounting knowledge to ensure accurate financial data handling.
• Independently work on system migrations, ensuring smooth transitions and data integrity.

• A minimum of 3 years of relevant experience.
• Expertise in MS Excel is a must.
• Excellent command of Power BI with an active license.
• Preferred experience with Xero accounting software.
• Familiarity with Query Editor for data extraction and analysis.
• Above-average to good communication skills to effectively convey insights and collaborate with cross-functional teams.
• Ability to work autonomously with minimal supervision, demonstrating initiative and resourcefulness.

Position : Data Analyst

Working Hours : M-F, 40hrs/week, flexible(client is open to discussing working hours)

Holidays : US or PH Holidays

Salary Range : $800-1,500/month

About the Company

The company is the operating platform that helps real estate’s most client-centric agents and teams:

• close every deal.
• create a powerful flywheel of repeat and referral business.
• delight clients every step of the way.

About the Role:

We are not after years of experience, we essentially want people who are analytical and good communicators who can learn how our applications work, monitor dashboards, run reports, and configure user accounts/system preferences (not code related). The company is looking for a candidate with a passion for data analysis, critical thinking, and attention to detail. If this is you, we would like to get to know you!

Main Responsibilities

• Work with large datasets in Excel to identify trends, patterns, and insights
• Create visually appealing and informative PowerPoint decks to present findings to various stakeholders
• Conduct product research and design compile findings in Google Docs
• Develop and maintain dashboards and reports to track key performance indicators
• Collaborate with cross-functional teams to support data-driven decision making
• Compile to-dos and build roadmaps for achieving strategic objectives
• Handle workflows, data collection, data entry, and analysis in proprietary systems.

Tools to use

• Google Workspace
• Office 365

• At least 2-5 years of relevant experience
• Working knowledge of Excel and Google Sheets
• Excellent written and oral English skills
• Strong analytical, critical thinking, and problem-solving skills
• Attention to detail and strong organizational skills
• Ability to work collaboratively in a fast-paced environment
• Any real estate experience (ex: working as a virtual assistant to a real estate agent, working with real estate companies, etc.) is preferred but not required

Position:  Virtual Assistant

Work Hours (Client): CST 8am - 4pm M-F

Pay Range: $ 800-1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

performs a variety of administrative tasks to support individuals or the client remotely. Specific duties may vary based on the needs of the employer, here are some common responsibilities of a Virtual Assistant:

• Answering questions from clients
• Address to client concerns
• Handle clients
• Project management
• Administrative tasks
• Email management, calendar management
• Scheduling appointments
• Research

Minimum Requirements:

• At least 2 years of experience as project manager/VA (software development industry preferred)
• Has experience in using Tools: Google workspace, zoom, chat gpt (req)
• Experience with technical project management is a big plus
• Nice to have/ Preferred someone who is:
• Experienced using no-code tools like GlideApps.com, Zapier.com, Make.com, Notion
• Experienced using ChatGPT and other AI tools to generate content
• Experienced listening to clients requests and turning them in to app development requirements
• You are experienced leading meetings on your own in fluent english

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design, implement and maintain databases for our clients in the marketing and advertising industry.
• Ensure client's databases are secure at all times
• Create and execute database backup and recovery plans
• Monitor and optimize database performance
• Troubleshoot and fix any database-related errors
• Work with clients and technical team members to ensure the database is meeting their needs
• Prepare documentation for database policies, procedures, and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 1 year of proven experience as a Database Manager/Administrator
• Strong knowledge of database management systems such as MySQL, Oracle, and SQL Server
• Excellent understanding of database architecture, security, backup, and recovery procedures
• Solid experience in database optimization, performance tuning, and capacity planning
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent analytical and problem-solving skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Head of Finance

Working Hours/Shift: M-F 8 AM-5 PM EST

Salary Range: $1500-$2000 monthly

Responsibilities:  

• Oversee and manage the day-to-day financial operations of the company.
• Supervise and mentor accounting staff members and financial controller.
• Ensure the accurate and timely preparation of financial reports and statements.
• Develop and implement financial policies and procedures to ensure compliance with regulations and industry best practices.
• Collaborate with other departments to provide financial insights and support decision-making processes.
• Conduct regular financial analysis to identify areas for improvement and optimization.
• Manage the budgeting and forecasting processes.
• Stay updated on industry trends and changes in financial regulations.

Qualifications:  

• Bachelor's degree in Finance, Accounting, or a related field.
• MBA or CPA certification is a plus.
• Proven experience in a senior finance role, preferably as a Finance Manager or Controller.
• Strong leadership and managerial skills with the ability to lead and develop a team.
• Excellent analytical and problem-solving abilities.
• In-depth knowledge of financial regulations and accounting principles. Proficiency in financial software and Microsoft Excel.
• Effective communication skills with the ability to convey complex financial information to non-finance stakeholders.