Total 143 Information Technology job vacancies in MAKATI

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:

• Designing, programming, debugging and modifying software enhancements.

• Interacting with product managers and users to define requirements and modifications.

• Participating in software design meetings to determine technical requirements.

• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:

• At least 8 years of working experience (development and support) with Java and SpringBoot

• Payments Knowledge

• Experience working with Apache Tomcat application server or similar

• Experience working on Linux servers

• Knowledge of MS SQL

• Technical skills --Java, API’s (SOAP and REST) , Basics of Microservice , Spring boot.

• front end technologies like –HTML, Java Script, XSL, XML, JSON,

• Swagger Knowledge

• SOAP UI/Postman

• Apache Kafka

• Experience with end-to-end systems development life cycles and standards. Knowledge of financial industry practices, regulations and operations.

• Fluency in sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines.

What we offer you:

• Competitive salary and attractive benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

Candidate will be working closely with the team which spread out across Singapore, Shanghai, Tokyo, and Pune (offshore), this position will be the first headcount in Manila.

About the role:
In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Plans and coordinates all aspects of technical projects from initiation through delivery.

• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Develops, defines, and executes project plans, project scope, activities, schedules, budgets, and deliverables.

• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems, and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• Software Implementation and Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.

• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.

• Interface with customers to keep the project on track, address any issues that arise during the project life cycle and deliver the project on-time.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

What you will need:

• At least 3-5 years of solid experience in IT Software Implementation Projects for Capital Markets.

• Extensive knowledge of project management standards, processes, procedures, and guidelines as well as various IT project methodologies and life cycles.

• Excellent analysis, problem-solving, team, conflict management and time management skills

• Excellent verbal and written communication skills

• Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints

• Advanced skills with project management software.
• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

• Experience in FinTech/Banks/Front Office Trading is a plus

What we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The CRM team is looking for a committed and competent Technical Business Analyst to carry out requirement analysis, solution design and parameterization activities on CRM and Compliance team.  You will work on the design, implementation and maintenance of innovative software solutions to meet the client's needs.

The Avaloq Banking Suite is one of the largest PL/SQL applications in the world. It is safe to say that your co-workers are among, if not the most knowledgeable Oracle specialists in the world. Development takes place in our integrated development environment - a customized Eclipse platform, which is tightly integrated with a build automation and delivery system, allowing a standardized and automated process to be followed.

Your key tasks 

• Requirement gathering, analysis and creation of Solution Documents together with software developers, partners, and customers.
• Participate in customer implementation projects.
• Agree on the solution and support the customer regarding the customization possibilities as well as regarding their change requests.
• Develop and implement new features based on internal and external requirements.
• Perform maintenance work such as: root cause analysis, bug fixing, code optimizations.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

Candidate will be working closely with the team which spread out across Singapore, Shanghai, Tokyo, and Pune (offshore), this position will be the first headcount in Manila.

About the role:
In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:
• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
• Managing project risk and assisting with problem resolution.
• Serving as liaison between technical and non-technical teams.

What you will need:

• At least 3 years of solid experience in doing Project Management
• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.
• Advanced skills with project management software.
• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

• Experience in FinTech/Banks/Front Office Trading is a plus

What we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Director and Business Manager.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

About the team

Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• C++ experience is required

• Payments or Cards Systems background is a plus

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business
• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of banking practices, regulations and operations within assigned line(s) of business
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are seeking a highly skilled Network Engineer with expertise in Cloud, DevOps, and automation technologies, with a strong emphasis on cloud-based infrastructure while maintaining traditional network systems where necessary. The ideal candidate will have experience managing and integrating Cisco routers, switches, and Checkpoint firewalls, but the primary focus will be on hands-on cloud infrastructure deployments, automation, and DevOps practices. Certifications such as CCNA, CCNP, and OCI/Azure/AWS are required.

A strong background in automation using tools like Terraform is essential to streamline network and cloud infrastructure provisioning. While SDWAN knowledge is beneficial, the role will primarily focus on managing and optimizing hybrid cloud environments, ensuring high performance and reliability across the organization’s cloud and on-premises systems. The role also includes on-call responsibilities to support the operational continuity of critical cloud and network systems.

This position requires hands-on experience with cloud platforms, particularly Oracle Cloud Infrastructure (OCI), and the ability to collaborate with DevOps and development teams to automate and manage network solutions. The successful candidate will focus on executing automation and modernizing network infrastructure towards a cloud-first approach.

Your key tasks 

Network Infrastructure Design & Management:

• Design, implement, and manage hybrid cloud and traditional LAN/WAN environments, including Cisco routers, switches, and Checkpoint firewalls.
• Automate network configuration and deployment using Infrastructure-as-Code (IaC) tools like Terraform.
• Perform routine monitoring, troubleshooting, and optimization of cloud and traditional network environments to ensure high availability.
• Manage disaster recovery plans, capacity planning, and overall network performance for both cloud and on-premises systems.

Cloud and DevOps Integration:

• Collaborate with DevOps teams to design, automate, and manage cloud infrastructure, particularly Oracle Cloud Infrastructure (OCI), ensuring seamless integration with existing network environments.
• Automate cloud deployments using Terraform and other automation tools to streamline cloud and on-premises operations.
• Execute cloud migration strategies, ensuring smooth integration with traditional networking systems.

Network Automation:

• Implement Infrastructure-as-Code (IaC) methodologies using tools like Terraform to automate network provisioning and management for both cloud and traditional infrastructure.
• Focus on reducing manual configuration tasks through automation and streamlining the infrastructure deployment process.

On-Call Support & Operations:

• Participate in an on-call rotation to provide support for critical cloud and network issues, ensuring uninterrupted operations.
• Diagnose and resolve high-priority network and cloud performance issues, working with internal teams to minimize downtime.

Security & Compliance:

• Manage the security of network and cloud devices, including Checkpoint firewalls, ensuring compliance with organizational standards and regulations.
• Perform regular security assessments and implement best practices across both cloud and traditional network environments.

Collaboration & Communication:

• Work closely with system administrators, developers, and project managers to support a cloud-first IT environment, integrating both cloud and traditional networking solutions.
• Communicate complex technical issues effectively to both technical and non-technical stakeholders through documentation and presentations.

Documentation & Process Improvement:

• Maintain comprehensive documentation of cloud and network infrastructure, including architecture diagrams, SOPs, and technical processes.
• Continuously assess and improve cloud and network operations, focusing on automation, efficiency, and best practices.

We are looking for a skilled Senior Backend Software Engineer to join our CISO Operations Team. The ideal candidate has a strong focus on building and maintaining secure RESTful APIs, integrating several data sources, and enabling security reporting for clients and other stakeholders. This role involves developing scalable, secure server-side logic, managing integrations with external APIs, and ensuring that our systems comply with security and privacy standards. You will be responsible for designing, implementing, and maintaining both the data infrastructure and the security reporting mechanisms required to ensure system integrity and compliance. The ideal candidate has experience working in secure environments and is well-versed in handling sensitive data, reporting vulnerabilities, and ensuring backend security.

Your key tasks 

• Design, develop, and maintain RESTful APIs optimized for cloud environments
• Integrate various third-party APIs and data sources into our platform while adhering to security and data privacy standards
• Implement security reporting features, such as logging, vulnerability tracking, and compliance monitoring in cloud platforms
• Collaborate with Vulnerability Team to identify and mitigate vulnerabilities and ensure API security best practices
• Develop cloud-based data storage solutions and ensure secure data handling, encryption, and access controls
• Optimize server-side logic for cloud performance and scalability
• Leverage cloud-native tools to enhance API and security features
• Set up monitoring and alerting systems to ensure performance, security, and availability of backend services
• Document API workflows, security policies, and integration processes in a cloud environment
• Stay updated with cloud security best practices and evolving technologies

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

• Organizational and time management skills required
• Self-starter with proven ability to work independently
• Extremely comfortable working with computers and a variety of applications

• Excellent oral and written communications skills
• Strong problem solving skills

What we offer you

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Database Competence Center is covering all DBA technologies. We are responsible for the 24 x 7 operations for major regional and global banks.

Your key tasks 

• Create and maintain all databases required for development, testing, education and production usage on different Unix and Linux platforms
• Perform the capacity planning required to create and maintain the databases.
• Perform ongoing tuning of the database instances.
• Install & evaluate new versions of the Oracle RDBMS and its tools and any other tools that access the Oracle database.
• Plan and implement backup and recovery of the Oracle database.
• Control migrations of programs, database changes, reference data changes and menu changes through the development life cycle.
• Implement and enforce security for all Oracle Databases.
• Perform database re-organisations as required to assist performance and ensure maximum uptime of the database.
• Put standards in place to ensure that all application design and code is produced with proper integrity, security and performance.
• Support and perform the migration into the Oracle Cloud and other cloud providers
• Provide technical support to application development teams.
• Assist with impact analysis of any changes made to the database objects.
• Troubleshoot with problems regarding the databases, applications and development tools.
• Ensure all relevant support documentation is up to date and ready for review and audit.
• Declaration of infrastructure components in Terraform for Oracle, GPC, AWS, MS Azure and the private cloud of our service provider
• Use of current technologies and tools for continuous improvement and automation of system operation.
• Set-up, operation, monitoring and maintenance of the systems for the realization of the offered services.

Primary Responsibilities  

• Responsible for performing and completing the third-party audit cycle and conducting specific training programs specifically for Food Safety.

Specific Responsibilities  

• Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with applicable regulations and standards. 

• Conducts desk study of the client’s management system.  

• Prepares checklist and itinerary as guide during audit.  

• Conducts audit on site according to procedures.  

• Prepares and completes audit package. 

• Communicates with or attends to client inquiries related to the system standard where they had been qualified to audit.  

• Reviews and customizes training materials, when needed, and conducts training on specific programs as determined by the Division.  

• Provides coaching and performance feedback for auditors under training or supervision.  

• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.  

• Completes audit reports and updates client’s files i.e. kick sheet, etc.  

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations 

The Avaloq Security team is an international team of analysts, senior and expert software engineers and architects. The Avaloq Security team develops and maintains central application security frameworks and tools for all companywide technology stacks and consults the business teams on best practice implementations for context specific security requirements. It furthermore operates the group-wide application security assessments, monitors the security vulnerabilities and supports the business teams in related risk mitigation plans.

Your key tasks 

• Analysis, design and development of requirements in collaboration with colleagues of Product Development, customers, business analysts and software partners
• Collaboration and contribution in projects across departments
• Check the daily automated build process for security warnings and provide support to resolve it
• Monitor third party library enrolment, update, and removal by using in-house tools and Whitesource
• Provide expert analysis on false positives findings, validate exploitability of detected vulnerabilities, and develop possible fixes
• Maintain data for configuration control of the release baseline.
• Coordinate security actions across multiple team to ensure the high quality of the Avaloq products
•  Prepare and distribute reports and documentation of security risks
• Conduct periodic reviews to ensure compliance with established security policies and procedures
• Participate in technical talks to internal members regarding security implementation, vulnerabilities, and opportunities for improvement

Our team, known as Business Process Automation, plays a crucial role in creating the core elements of the Avaloq Banking Suite, which serves numerous banks. Our primary focus areas include:

• Business Process Management: Streamlining and improving the banks' internal processes to enhance efficiency.
• Rule Engines: Developing systems that automate decision-making processes based on predefined rules.
• Client Lifecycle Management: Managing the various stages of a client's relationship with the bank, from onboarding to ongoing service.

We collaborate closely with both our customers and partners to craft and implement innovative solutions tailored to our customers' needs. This collaborative approach allows us to stay at the forefront of the banking industry, particularly in relation to pioneering initiatives in Switzerland, Europe, and Asia.

Our team is composed of software engineers and a product owner, all of whom prioritize the customer in their daily activities. We operate with a high degree of autonomy and adhere to agile methodologies, which emphasize flexibility, iterative progress, and constant improvement. Despite the pressure of tight deadlines, we are committed to maintaining the highest quality standards in our work.

Your key tasks:

• Closely collaborate with the Team Lead, Product Owner, Team Architect and other Software Engineers
• Write solution designs for new developments and have them reviewed with our technical leads and architects
• Participate in client workshops and support our business analysts in requirements analysis
• Design, develop and maintain thought-out solutions within the team’s responsibility
• Improve and optimize existing functionalities
• Develop and maintain automated tests, quality insurance
• Take ownership and responsibility for your area of expertise
• Work with agile mindset, process and ticketing platforms (Jira)  

The Data Platforms & Analytics team is looking for a committed and competent Technical Business Analyst to carry out requirement analysis, solution design and parameterization activities on data warehousing and document archiving domains.  You'll be part of an Agile team that implement high quality, standardized solutions for Swiss Banks, and also provide Application Maintenance Services (third level support) to our existing customers base.  We work closely together and with other teams, therefore we are looking for a new colleague who – in addition to being independent – also enjoys collaborating with others!

We are looking to hire a Business Analyst who has both business acumen and technical experience, to work on Banking implementation projects as well as on client support issues. You will be joining our Product & Technology team in Avaloq APAC & MEA organization. The whole group is responsible for developing and maintaining our Avaloq solutions for our clients in APAC & MEA. Your team consists of highly skilled Software Engineers and Consultants, helping our customers to implement and enhance Avaloq core, digital and surrounding ecosystems. We follow an agile process, working closely within the team but also with other related teams and clients to implement and enhance Avaloq core and maintain existing ones in live use.

Your role is customer and product focused. In collaboration with our clients, you will analyze and apply the extension of our standard products according to customers' needs.

The team works with clients and partners to develop and deliver innovative solutions to meet market demands and help shape the solutions for our clients. 

Your key tasks 

• Lead and drive solution validation or analysis & design workshops across different streams to ensure consistent and complete requirement & solution coverage. 
• Specifying new functionality in collaboration with Software Developers, Partners and Clients
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Supporting developers during implementation, including testing
• Lead and drive implementation project at Build / Test / Go-Live stages, able to organize project streams to deliver the end-to-end project as required.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers and partners

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The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application for our Trading Application FIS Trading Suite (formerly Valdi).

About the team:

You will be part of a APAC Regional CX Team supporting clients under Trading who are using FIS Proprietary platform. The team is distributed strategically across APAC to cover countries in the region.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Other related duties as assigned.

What you will need:

• Must have At least 6 years of combined experience working as an application or software support specialist

• Demonstratable strong analytical & problem-solving skills.

• Experience supporting Trading environments or platforms (e.g., Fidessa, Ullink, Bloomberg, Refinitiv, etc) is preferred.

• A strong understanding of Trading process (Buy Side, Sell Side, Exchange) is preferred.

• Experience in financial services industry is preferred.

• Excellent English communication skills

• Organizational and time management skills and the ability to work independently.

Added bonus if you have:

• Familiar with Valdi (FIS Trading Suite)

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Beefs up client base through scouting for potential clients, developing marketing and sales plan, making actual sales transactions, maintaining existing clients, and providing market information to be used developing marketing and sales plans and targets.

• Presents, offers, follows up and makes sales transactions for SGS services.
• Develops and implements Marketing and Sales Plans to ensure a robust Sales pipeline and meeting Sales targets.
• Prepares sales reports via the CRM and keeping the CRM accounts updated.
• Submits Weekly Sales Plan and Sales Accomplishment Reports Increases client base by scouting for potential clients and maintaining managed accounts through identification of their needs, packaging services that would best fulfil their requirements, and making successful sales transactions.
• Maintains regular communication with managed accounts and follows up proposals with potential clients.
• Performs other related duties as may be assigned either in collaboration of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• Core Java experience

• Other related technologies: Junit, SpringBoot, Hibernate, Jenkins, Azure or WAS

• Oracle or Postgre SQL for database

• Sound understanding of Design Patterns, Behaviour Driven Development

• Confident and adaptable personality

• Strong organisational, prioritisation, and planning skills

• Ability to perform under pressure

• Good attitude, hunger for learning, drive to do the work, has good motivation, can do attitude

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

 About the role: 

As a Project Manager, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.    

What you will be doing: 

• Works individually or within a team on technology business consulting projects to meet specific client requirements.

• Serves as liaison between end-users and consultants during consulting projects. Researching client needs, analyzing trends and best practices and creating detailed program specifications  

• Devising procedures to achieve greater efficiencies and solve complex technical problems.  

• Assessing available technologies and recommending solutions. 

• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.

• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.

• Creates detailed specifications from which programs will be written.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.

What you will need:   

• At least 10 years of experience with Project Management, P&L Analysis, Project Financials and Resource Management

• Must have worked in a capital markets environment (banks) or with financial services vendors handling banking clients

• Background in managing project implementations of Treasury Systems 

• Must have hands-on project management experience and must have been in the role of a dedicated project manager, responsible for delivering end-to-end Treasury projects for clients 

• Must be flexible with the working arrangement. Depending on the client, selected candidates should be open reporting onsite to a local client; work remotely or do business travel if assigned to clients overseas.

• In-depth knowledge of Financial Services products and services.

• Advanced knowledge of multiple end-to-end project implementation life cycles, i.e., waterfall, agile, hybrid, iterative and other modern approaches to project implementation  methodologies

• Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology

•  Proficiency in quality management methods, tools and technologies

Bonus if you have: 

• Background with Quantum, Integrity Treasury Systems

• Project Management Certification is a plus.

  What we offer you: 

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Competitive salary and benefits with day 1 HMO Coverage. 

• Retirement fund upon regularization

• Exposure to clients and stakeholders for local and regional clients across Asia Pacific (day shift only). Working arrangement would be dependent on the project.

• Further enhancement of product knowledge specific to Treasury System.

• Diverse and collaborative atmosphere and be exposed in a Regional capacity and be part of a Regional Project Management team. 

• Professional and personal development resources

• Possible travel opportunities by year 2025

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Primary Responsibilities

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined target areas.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Division Manager and Sales Manager.
   

Local IT Admin Tasks:
•    Assist in filing of documents. 
•    Assist in copying/scanning/printing/tagging/labeling/data encoding. 
•    Assist in transferring equipment from one place to another. 

IT asset tasks:
•    Assist in conducting IT equipment Inventory for disposal 
•    Assist in organizing IT in stock/ obsolete unit per team 
•    Assist in organizing newly delivered/ returned equipment 

Tech tasks:
Technical Support shadowing only:
o    Unit configuration
o    Unit deployment
o    Troubleshooting (Hardware, Software, network connections)
 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Purpose:

The purpose of this role is to provide support and assistance for software applications or platforms within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, with the goal of ensuring a positive and satisfactory experience for customers while representing the organization in a professional and helpful manner.

Key Responsibilities:

• Main and single point of contact for power users, customer-centric and business-oriented (feedback and follow-up).
• Coordination of ticket resolution with internal, external and vendors teams.
• Event- and Incident Management.
• Escalation Management.
• Automation and monitoring processes for alerts to proactively spot issues before the customer.
• High-Level Business Impact Analysis.
• Knowledge Management (Creation of knowledge articles and internal knowledge base maintenance).
• Trend analysis to address root causes.
• Continuous service improvement to reduce incidents and their impacts.
• Overall Tickets backlog management.
• Participate in 24X7 on-call rotations and provide after-hours support as needed.

Job Purpose:

The purpose of this role is to provide support and assistance for software applications or platforms within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, with the goal of ensuring a positive and satisfactory experience for customers while representing the organization in a professional and helpful manner.

Key Responsibilities:

• Main and single point of contact for power users, customer-centric and business-oriented (feedback and follow-up).
• Coordination of ticket resolution with internal, external and vendors teams.
• Event- and Incident Management.
• Escalation Management.
• Automation and monitoring processes for alerts to proactively spot issues before the customer.
• High-Level Business Impact Analysis.
• Knowledge Management (Creation of knowledge articles and internal knowledge base maintenance).
• Trend analysis to address root causes.
• Continuous service improvement to reduce incidents and their impacts.
• Overall Tickets backlog management.
• Participate in 24X7 on-call rotations and provide after-hours support as needed.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application for our Trading Application FIS Trading Suite (formerly Valdi).

About the team:

You will be part of a APAC Regional CX Team supporting clients under Trading who are using FIS Proprietary platform. The team is distributed strategically across APAC to cover countries in the region.

What you will be doing:

• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.

• Provide in-depth product support and researching client issues.

• Troubleshoot problems with equipment or software applications and recommend corrective action.

• Document customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Other related duties as assigned.

What you will need:

• Must have At least 7 years of combined experience working as an application or software support for e-Trading Platforms (Bloomberg, KoyFin, Refinitiv, etc)

• Overall 10 years of IT Experience as an Application Engineer.

• Must have a strong understanding of Trading process (Buy Side, Sell Side, Exchange)

• Strong analytical & problem solving skills

• Organizational and time management skills and the ability to work independently

• Excellent English communication skills

• Experience with supporting clients in software solutions

Added bonus if you have:

• Familiar with Valdi (FIS Trading Suite)

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass