Total 7 Information Technology job vacancies in makati city rcbc 6819 ayala

B2B Technical Solutions Specialist

As the Technical Solutions Specialist, you will focus on building strong long-lasting relationships by understanding our customer’s needs and providing innovative solutions to help them grow their business.

As part of a growing team, you will provide ongoing account management and technical support, with a positive can-do attitude. You will be the main point of contact for your portfolio of customers and you will know your clients’ business inside out. This position requires a driven and tech-savvy professional with great listening skills, a collaborative work ethic, exceptional problem-solving skills, and a willingness to roll up your sleeves up to get the job done.

Responsibilities

• Ensure customer satisfaction by providing world-class customer service at every touchpoint with our clients (phone, email, and live chat)
• Focus on ensuring clients get the most out of Evident’s products and services by conducting training via webinar as well as occasional onsite training.
• Handle complex technical questions in a timely/professional manner
• Provide Relay customer feedback on new products and services to business owners
• Report bugs/issues to software developers
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Drive customer satisfaction to increase adoption of different evident services

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

The Software Engineer and Infra Interns, will play a crucial role in setting up the foundations in making this happen - from optimizing platform performance, developing new features, and enhancing operational efficiency to drive growth and scalability in the ride-hailing business.

What you’ll be doing:

1. Platform Optimization

• Improve platform performance to reduce downtime and increase reliability.
• Enhance ride-matching algorithms and route optimization.
• Implement best practices for scalability to handle increased user traffic.

2. Feature Development

• Contribute to new feature design and implementation, improving customer experience.
• Integrate more efficient payment systems and ride-hailing features.
• Collaborate on mobile and web app improvements.

3. Infrastructure Efficiency

• Optimize cloud resource management to reduce operational costs.
• Automate infrastructure monitoring and maintenance processes.
• Ensure smooth scaling of infrastructure for growing user demand.

4. Data-Driven Enhancements

• Assist in analyzing user data to inform product and feature decisions.
• Implement machine learning models to improve user experience and operational efficiency.
• Contribute to data pipelines for real-time analytics and insights.

● Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.

● Strong analytical and problem-solving skills.

● Excellent communication and teamwork abilities.

● Able to adapt to a hybrid work environment.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

What you will be doing:
• Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.
• Provide in-depth product support and researching client issues.
• Troubleshoot problems with equipment or software applications and recommend corrective action.
• Document customer information and recurring technical issues to support product quality programs and product development.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Responsibilities:

• Maintain and support the organization's network infrastructure to ensure high availability and performance.
• Configure, manage, and troubleshoot network hardware including routers, switches, firewalls, and access points.
• Monitor network performance and conduct network assessments to identify and resolve potential issues.
• Implement security measures to protect the network from unauthorized access and vulnerabilities.
• Collaborate with IT teams to design and deploy scalable network solutions.
• Document network configurations, policies, and procedures for compliance and future reference.

• The candidate should be able to manage the downtime of network servers and links.  
• Be able to manage firewall, security and adhere to BSP IT requirements.
•  Good to have a banking background.

We are seeking a talented Frontend Software Engineer to join our investment advisory team in Makati, Philippines. In this role, you will be responsible for developing and maintaining high-quality, user-friendly web applications that support our investment advisory services.

• Design and implement responsive, intuitive user interfaces for our investment advisory platforms
• Collaborate with backend developers to integrate frontend components with server-side logic
• Optimize application performance and ensure cross-browser compatibility
• Implement and maintain code quality standards, best practices, and coding guidelines
• Participate in code reviews and contribute to continuous improvement of development processes
• Stay up-to-date with emerging frontend technologies and industry trends
• Work closely with UX/UI designers to translate wireframes and mockups into functional interfaces
• Troubleshoot and debug frontend issues to ensure smooth user experiences
• Contribute to the development of reusable code libraries and components
• Participate in Agile development processes, including sprint planning and retrospectives

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

In a Project Management – Professional Services role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Managing project risk and assisting with problem resolution.

• Serving as liaison between technical and non-technical teams.

• Other related duties as assigned.

What you will need:

• Overall 10 years of solid Project Management experience for Information Technology and/or Financial Services.

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Flexibility with the working arrangement. As this would be an end-to-end project manager role, we would require candidates to be open working across Asia Pacific with clients around this region.

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

Additional Bonus:

• Project Management experience for Reconciliation Systems Implementation projects is a big plus.

• Managing the budget for different contract types. Experience with T&M and fixed fee projects would be a huge bonus in this role.

• Familiarity with FIS Data Integrity Manager (formerly IntelliMatch)

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Generate and capitalize on new sales and business opportunities in order to meet required revenue targets within defined areas of responsibility.
• Prepare individual sales and marketing programs and action plans in line with the overall business strategy to ensure a targeted and focused approach that consistently contributes to the overall growth objectives of the business.
• Meet assigned sales targets as set by the Business Manager.