Business Systems Analyst – ERP
4 weeks ago
Provide expert support and improvements for our primary ERP system, PRONTO, focusing on various modules, including Finance, Project, Supply Chain, and..
Provide expert support and improvements for our primary ERP system, PRONTO, focusing on various modules, including Finance, Project, Supply Chain, and Maintenance Management. Support Philippines / Singapore OceanaGold business units and ensure compliance with policies and standards.
Some key accountabilities include:
- Deliver Level 2 support for PRONTO and its integrations across various functional areas.
- Support various IT Audit processes and lead audit remediation activities as needed.
- Perform User Acceptance Testing (UAT) to ensure quality and usability.
- Adhere to established Change Management processes, including working within a 3 Tier environment and utilising ServiceNow.
- Educate and support key users through training sessions and the provision of appropriate documentation.
- Collaborate with IT teams, including Applications, Engineering, Help Desk, and Corporate, to align on project goals and support needs.
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