Total 3 job vacancies by Octal Philippines Inc.

Job Summary:

The Head of Business Excellence is responsible for driving operational excellence across the organization by overseeing governance, process compliance, service reviews, and audits. This role ensures that all functions, including product development, project implementation, maintenance support, and back-office operations, adhere to high standards of process efficiency, compliance, and service quality. The Head of Business Excellence will also lead continuous improvement initiatives to enhance processes and deliver greater value to the business.

Key Responsibilities:

1. Process Management and PCQA (Process Compliance Quality Assurance):

• Help function heads to identify, develop, implement, and maintain standardized processes. Functions include software product development, project implementation delivery, software maintenance & support, infrastructure, finance & accounting, HR, admin, and sales.
• Ensure process compliance with defined processes, industry standards, best practices, and regulatory requirements.
• Monitor process adherence and conduct regular service reviews to identify gaps or areas for improvement.
• Collaborate with cross-functional teams to embed process governance and compliance in day-to-day operations.

2. Service Reviews and Audit Oversight:

• Lead regular service reviews to assess the service maturity of all functions against industry standards and best practices.
• Identify gaps and risks as result of reviews.
• Ensure that corrective actions are taken in a timely manner and monitor their effectiveness.

3. Business Excellence and Continuous Improvement:

• Drive a culture of continuous improvement across the organization by identifying opportunities to streamline processes, enhance quality, and improve service delivery.
• Collaborate with leadership and department heads to implement best practices that enhance operational efficiency and business performance.
• Evaluate the effectiveness of existing processes and introduce new strategies or technologies that improve productivity, reduce costs, and enhance customer satisfaction.
• Champion process innovation and operational excellence initiatives across all teams, fostering a mindset of continuous value creation.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Business Administration, or  related fields.
• Experience: Minimum of 10 years of experience in various process and governance roles such as process improvement, PMO, CMMi, PCQA, audit, or business excellence roles.
• Desired Certifications: Relevant certifications in CMMi, ITIL, COBIT, quality management, PMP, Agile, SAFE, process governance, or continuous improvement methodologies (e.g., Lean Six Sigma, PMP).

Skills and Competencies:

• In-depth understanding of process governance, service reviews, and audit practices.
• Process Governance: Expertise in developing and maintaining governance frameworks across multiple business areas.
• Audit and Compliance: Strong background in conducting service reviews and audits to ensure compliance with standards and regulatory requirements.
• Operational Excellence: Proven ability to drive continuous improvement and embed a culture of excellence in service delivery.

• Government Mandated benefits (SS, Pag-Ibig, Philhealth)
• 13th Month
• Vacation/Sick Leave
• Emergency Leave
• Statutory Leave
• HMO

Octal Philippines Inc. is seeking a highly skilled and motivated individual to join our team as an IT Project Management Associate. As an IT Project Management Associate, you will be responsible for assisting in the planning, coordination, and execution of IT projects. This is an excellent opportunity for someone with strong project management skills and a passion for driving successful IT initiatives within the organization.

Responsibilities

• Assist in defining project scope, goals, and deliverables
• Develop and maintain project plans, schedules, and budgets
• Coordinate project resources and stakeholders to ensure timely completion of project milestones
• Monitor project progress and identify and resolve issues or risks
• Prepare and deliver project status reports to stakeholders and leadership
• Conduct project meetings and facilitate communication among project team members
• Ensure adherence to project management methodologies and best practices
• Support the implementation and post-implementation phases of projects

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
• At least 3 years of experience in project management or related roles
• Proficient in project management tools and software
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple projects simultaneously
• Knowledge of software development lifecycle
• Good written and oral communication and listening skills, detail oriented, At least 3 years project management experience meticulous, team player, dependable
• Knowledge in clinical applications or medical information systems is an advantage
• PMP certification is a plus

Octal Philippines Inc. is a renowned IT solutions company seeking an experienced and detail-oriented individual to join our partner team as an IT Business Analyst. As an Business Analyst, you will be responsible for analyzing and documenting business requirements, conducting feasibility studies, and recommending software solutions to drive process improvements. This is a fantastic opportunity for someone with strong analytical skills and a passion for understanding and optimizing business processes within the IT industry.

Responsibilities

• Gather and analyze business requirements through interviews, workshops, and observation sessions
• Document and maintain detailed business process flow diagrams, system requirements, and user stories
• Evaluate and recommend software solutions or system modifications to meet business needs and improve efficiency
• Collaborate with stakeholders, development teams, and vendors to define project scope, timelines, and deliverables
• Conduct testing prior to endorsement to Team Lead. Resolves testing findings.
• Conduct feasibility studies and cost/benefit analysis for proposed solutions
• Participate in system testing, user acceptance testing, and quality assurance activities
• Prepare and deliver presentations and reports to communicate findings, project updates, and recommendations
• Provide guidance and support during the implementation and post-implementation phases

• Bachelor's degree in Computer Science, Information Technology, or related field
• With at least 3 years' work experience as an IT Business Analyst or similar role.
• Must have accounting background
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to effectively collaborate with cross-functional teams and stakeholders
• Experience in software development methodologies
• Knowledge of business process modeling and standard analysis techniques
• Nice to have knowledge in software development tools such as PHP, Laravel framework & Vue.JS
• Optional experience in Logistics industry
• Ability to work independently and manage multiple projects simultaneously
• Must be willing work in Parañaque City.