Total 2 duty manager job vacancies in Business Management / Project / Planning category in The Philippines

Wrist Service Center is looking for a Senior Project Manager who will play a pivotal role in driving our operational excellence initiatives and helping us achieve new milestones. You will steer our projects toward success and contribute to further development of Wrist Ship Supply in the years to come. You will be guiding our organization through complex operational and organizational changes, with a focus on engaging and managing stakeholders effectively. As Senior Project Manager, you must be adept at working within and across different cultural contexts, ensuring that projects are executed with sensitivity to diverse perspectives, practices and priorities. You must be a proactive leader with a people-oriented mindset.  This role demands self-assurance, a results-driven mindset, and the ability to independently manage and overcome a variety of challenges. You must possess a strong personal drive, a deep commitment to the success of the business, and high standards of achievement in every project you undertake.

What you'll be doing:

• Plan, implement, anchor and Lead global Change Management Projects in close collaboration with global procurement, sales, and regional divisions to drive operational and organizational transformations.
• Lead and guide Cross-Functional Teams fostering strong collaboration and synergy to ensure the successful delivery and implementation of projects.
• Identify, mitigate, and resolve risks during project implementation. Address potential resistance to change and develop effective and sustainable solutions to overcome obstacles.
• Build and maintain strong relationships with stakeholders ranging from frontline to C-level, ensuring their engagement and commitment throughout the project lifecycle.
• Assure effective communication about project goals, progress, bottlenecks and outcomes to stakeholders at all levels.
• Facilitate Impactful Training Programs that empower employees affected by change initiatives, ensuring a smooth transition and the acquisition of necessary skills.

What we're looking for:

• Bachelor’s degree in any relevant field
• 1+ years certifications within project management frameworks
•  
• 10+ years of proven experience in project management
• 10+ years of proven experience in change management
• Experience in showing case different successful project deliveries ranging from strategic to operational projects.
• Strong leadership and management capabilities with a people-centric approach
• Able to build strong cross-collaboration fostering ownership and accountability widely in the organization
• Strong stakeholder management and communication skills
• Exceptional time management and organizational skills
• Excellent English language skills, both written and spoken
•  
• Pragmatic Problem-Solver: Able to devise practical solutions to complex issues having a people centric an inclusive approach.
• Trust-Based and can navigate within an organization founded on mutual trust.
• Collaborative Team Player and can works effectively across diverse organizational functions and levels.
• High performer where you proactively drive initiatives and are able to operate beyond conventional frameworks.
• Self-Motivated Risk-Taker that demonstrates self-starting behaviour, motivation, and a result-oriented approach that embraces calculated risks.
• Resilient Under Pressure: You Remain composed, positive and solution-oriented in high-pressure situations.
• Must be flexible with working hours to accommodate global operations
• Must be willing to travel

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set-up: Hybrid, Flexible schedules

Wrist Shared Service Center is looking for a Continuous Improvement Project Manager who will be responsible for leading and managing business process improvement projects aimed at enhancing efficiency, quality, and customer satisfaction within WSC. You will work closely with cross-functional teams to identify opportunities, develop innovative solutions, and implement best practices to drive operational excellence and achieve strategic objectives. This role requires strong project management skills, deep expertise in continuous improvement methodologies, and the ability to lead change management initiatives effectively.

The Project Manager requires a strong background on Project Management, Process Improvement, Automation, and Team Leadership. You will play a crucial role of building up and shaping the direction of the Process Excellence (PEX) Function as we continue to expand and optimize our processes in WSC.

What you'll be doing:
Project Leadership and Management:

• Supervise a team of analysts and Six Sigma Belts.
• Provide mentorship and oversight for projects.
• Ensure alignment with organizational goals.
• Establish project objectives, scopes, and deliverables.
• Develop comprehensive project plans and schedules.
• Identify, develop, and drive process improvement projects.
• Lead the design, development, and piloting of business process optimization.
• Proactively identify and mitigate project risks.
• Provide clear direction, guidance, and support to project teams.

Process Analysis and Optimization:

• Conduct thorough analysis of existing processes.
• Construct project charters outlining roles, tasks, and budgets.
• Utilize data-driven insights and continuous improvement methodologies.
• Redesign processes, streamline workflows, and eliminate waste.

Change Management and Stakeholder Engagement:

• Develop collaborative relationships with leadership and service teams.
• Implement change management strategies.
• Drive process improvement delivery.
• Prepare and presenting business cases and management information reporting.

Performance Monitoring and Reporting:

• Define key performance indicators (KPIs) and metrics.
• Establish robust monitoring and reporting mechanisms.
• Lead the planning, design, and implementation of the center’s service management framework.
• Conduct regular service performance surveys.

Continuous Learning and Development:

• Stay abreast of industry trends and best practices.
• Share knowledge and best practices with team members.
• Mentor junior staff and contributing to organizational capabilities

What we're looking for:

• Bachelor's degree graduate, preferably in Business or Supply Chain Management.
• Strong expertise and practical experience in a wide range of continuous improvement techniques including TQM, lean, and six sigma methodologies.
• Certification at the Black Belt level preferred.
• Proven track record of leading and delivering complex improvement projects, achieving measurable results, and driving sustainable change.
• Excellent leadership, communication, and interpersonal skills, capable of effectively influencing and collaborating with diverse stakeholders.
• Advanced analytical and problem-solving abilities, proficient in data analysis tools.
• Proficiency in change management, project management methodologies, process mapping tools, and Microsoft Office.
• Experience in handling projects across various functions including Operations, HR, Finance, IT, Master Data, and Business Intelligence.
• 10+ years of experience in operations/technical management in a lean operations excellence environment.
• Minimum 5 years of experience in a shared service setup.
• Preference given to candidates willing or able to travel internationally.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid