Total 4 help desk specialist job vacancies in Business Management / Project / Planning category in Manila, Metro Manila

Wrist Service Center is looking for an IT Business Contingency Specialist who will be responsible for establishing and maintaining the IT Business Contingency capability within the Information Security Department. You will be involved in designing the organization's approach to IT Business Contingency, including Crisis Management, Business Continuity, and Disaster Recovery. As the IT Business Contingency Specialist, you will develop detailed plans and procedures, ensuring they are effectively implemented, tested, and kept up to date.

What you'll be doing:

• Establish IT Business Contingency Capability:

  • Collaborate with key stakeholders to understand business requirements, risks, and dependencies.
  • Define the scope and objectives of the IT Business Contingency program.
  • Develop strategies for Crisis Management, Business Continuity, and Disaster Recovery tailored to the organization's needs.

• Design IT Business Contingency Processes:

  • Design comprehensive frameworks, policies, and procedures for IT Business Contingency.
  • Identify critical systems, applications, and data assets requiring protection.
  • Develop risk assessment methodologies and impact analysis frameworks.

• Plan Development:

  • Create detailed IT Business Contingency plans, including response protocols, escalation procedures, and communication strategies.
  • Ensure alignment with industry standards and regulatory requirements.
  • Establish metrics and performance indicators to measure the effectiveness of contingency plans.

• Testing and Validation:

  • Coordinate and conduct regular testing exercises, including tabletop simulations, scenario-based drills, and full-scale exercises.
  • Evaluate the effectiveness of contingency plans and identify areas for improvement.
  • Document lessons learned and update plans accordingly.

• Training and Awareness:

  • Provide training and awareness programs to ensure all stakeholders understand their roles and responsibilities during a contingency event.
  • Foster a culture of preparedness and resilience within the organization.

• Continuous Improvement:

  • Stay abreast of emerging threats, technologies, and best practices related to IT Business Contingency.
  • Conduct periodic reviews and audits to assess the maturity and effectiveness of the IT Business Contingency program.
  • Drive continuous improvement initiatives based on lessons learned and industry benchmarks.

What we're looking for:

• Bachelor's degree graduate preferably in Information Technology, Computer Science, Business Administration, or a related field
• Certified Business Continuity Professional (CBCP) or equivalent certification is an advantage
• Proven experience in IT Business Continuity, Crisis Management, and Disaster Recovery planning and implementation.
• Strong understanding of information security principles, risk management methodologies, and regulatory compliance requirements.
• Excellent analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Experience with industry-standard IT Business Continuity frameworks (e.g., ISO 22301, NIST SP 800-34, BCI Good Practice Guidelines).
• Familiarity with IT infrastructure, cloud technologies, and data protection strategies.
• Project management experience is a plus.

The IT Business Contingency Specialist plays a critical role in safeguarding the organization's IT assets and ensuring continuity of operations in the face of disruptive events. By proactively planning, testing, and refining contingency measures, they contribute to the resilience and long-term success of the business.

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: Hybrid

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Quotations & Project Management Specialist

Working Schedule:  Mondays to Fridays, 8AM to 5PM (PST) / 12AM to 9AM (PH Time) 

Salary Range:  $900-$1500/ Monthly 

ABOUT THE COMPANY
The company provides complete sales and marketing services to the Electrical and Lighting industries. Based out of Southern California, they serve customers and provide manufacturer representation within our local market.

ABOUT THE ROLE:

We are seeking a highly motivated and detail-oriented individual to join our team as a Quotations & Project Management Specialist. The successful candidate will be responsible for managing quotations and coordinating projects related to lighting, lighting controls, and Electric Vehicle Supply Equipment (EVSE). The role requires effective communication, proactive task execution, and collaboration with internal teams to achieve both short-term and long-term goals.

RESPONSIBILITIES:

• Quotations and Coordination: Prepare and manage quotations for lighting, lighting controls, and EVSE. Also, coordinate with suppliers, vendors, and internal teams to ensure accurate and timely quotations.
• Team Collaboration: Work seamlessly with other team members to contribute to the overall success of the organization and collaborate with management and sales teams to develop strategies that enhance the chances of winning projects.
• Proactive Task Execution: Demonstrate a proactive approach in executing daily tasks and take initiatives to achieve long-term goals and contribute to the growth of the department.
• Customer Follow-Up: Follow up on quotations to address customer concerns, issues, or questions and provide clarification and additional information as needed to facilitate the decision-making process.
• Project Management: Manage projects related to lighting and switchgear orders and ensure timely and accurate execution of project tasks, including coordination with various stakeholders.

QUALIFICATIONS:

• Proficient in Asana, Trello, or similar project management tools for task and project management and communication.
• At least 1-3 years of relevant experience
• Strong communication skills, especially when dealing with US-based businesses.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)
• Proficient in Microsoft Excel and Smart Sheet (Smart sheet experience is a plus, and can be learned on the job).
• Familiarity with AI tools is advantageous and willingness to learn new technologies.
• Industry Knowledge: Some background in lighting is highly beneficial.
• Team-oriented personality with excellent interpersonal skills.
• Proactive mindset and ability to work independently.
• Strong organizational and time-management skills.
  

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor's degree in Finance, Business, Economics, or a related field.
• 3 years of demonstrated success in asset management, financial services, or related sales roles, with a strong focus on quantitative trading and systematic trend following strategies.
• Expertise in utilizing HubSpot and other lead tools that can apply to this role.
• Profound understanding of quantitative trading methodologies, systematic trend following, and diversified futures portfolios.
• Exceptional interpersonal and communication skills, with the ability to explain complex strategies to potential clients.

Nice to Have:

• MBA or CFA is a plus.
• Self-motivated and goal-oriented, driven by a commitment to achieving results in the quantitative trading space.
• Excellent negotiation and presentation skills.
• Ability to work collaboratively within a team and independently.

What will you do?

• Client Acquisition: Identify and target potential clients, including institutional investors, family offices, and financial advisors, who are interested in systematic trend following strategies over diversified futures portfolios.
• Market Research: Stay up-to-date on industry trends, competitor activities, and market dynamics within the quantitative trading and futures markets, providing valuable insights and recommendations to our team.
• Sales Strategy: Develop and execute effective sales strategies and tactics tailored to our systematic trend following offerings to achieve revenue and growth targets.
• Client Engagement: Build and maintain strong, long-term relationships with clients by understanding their specific investment needs and delivering tailored solutions based on our strategies.
• Product Knowledge: Maintain an in-depth understanding of our quantitative trading strategies, systematic trend following methodologies, and their application in diversified futures portfolios. Effectively communicate the benefits of these strategies to clients.
• Networking: Attend industry-specific events, conferences, and seminars to expand your professional network and represent the company as a leader in quantitative trading.
• Reporting: Prepare and deliver regular reports on sales activities, pipeline, and progress toward goals to the management team.
• Compliance: Ensure all activities adhere to industry regulations and compliance standards, particularly in the context of quantitative trading and futures trading.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package with performance-based bonuses and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a quantitative fund manager, with over 15 years of trading derivatives in Sydney, Australia. Their expertise lies in dynamic asset allocation across 60+ liquid futures markets, encompassing equity indices, government bonds, short-term interest rates, currencies, and commodities. Licensed to serve wholesale investors under the Australian Financial Services License.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a highly skilled and experienced Business Development Specialist? Then we want you!

We need someone who can take on the primary role of scheduling appointments for our firm and play a crucial role in assisting the administrative and service teams. Your primary objective is to consistently fill the schedules of our three advisors with qualified appointments. With your expertise, you'll schedule face-to-face appointments based on qualified leads and seminar overflow. You'll also respond to each lead from various sources in a timely manner and handle follow-up with our Tier 1 clients.

Don't miss your chance to be a part of our team. Apply now and be the driving force behind our success!

Position: Business Development Specialist

Working Hours: Monday to Friday, 9 am - 5:30 pm EST, with a 30-minute lunch break

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Holiday: TBC

About the Company:

An independent financial services firm helping individuals create retirement strategies using investments and insurance products.

Responsibilities:

DAILY:

• Set qualified appointments to fill Advisors' calendars
• Call, schedule, and follow up with prospects for appointments from seminars and events
• Record notes from every prospective client conversation in the Redtail database
• Call qualified Tier 1 clients to “check-in” to ensure they are happy and well-served
• Follow the script for all call scenarios
• Input prospects and keep database/CRM program up-to-date
• When necessary, help assist in the Preparation of the Client Experience for prospect/client meetings, greet and welcome guests
• Guide clients in the appropriate direction when they call in or make requests: keep them happy
• Pre-qualify leads signed up to attend seminars

WEEKLY:

• Manage and follow up with all radio leads using scripts and workflow processes established
• Workshop callbacks for those who are interested in attending an upcoming event

MONTHLY:

• Attend and Service Seminar/Workshops as needed: set up, appt scheduling, and mingle with prospects to help answer questions and promote AFG
• Attend client events as needed and get to know our clients

• Prior Sales and Telemarketing experience is a must. Sales: 1 year (Preferred); Client Relationship: 1 year (Preferred)
• Ability to motivate prospects to set appointments, prioritize projects, pay attention to detail, and demonstrate persistence.
• The individual should possess excellent communication skills, proficiency in phone skills, and a command of the English language and grammar.
• Ability to learn new software quickly, industry knowledge, and a desire to build relationships with clients and people.
• The individual must be highly organized, adaptable to changes, and a team player.