Total 3 job vacancies by Sportradar

Overview:

Due to some exciting growth here at Sportradar we are looking for a Trading Operator to join our Global Live Odds Team based in Manila.

As a Trading Operator you will be responsible for the daily running of Sportradar's market leading Live Odds Service (LOS), this product is the most popular in-play trading service in the market, used by over 350 bookmakers worldwide and featuring more than 650,000 events across 23 sports. Our Live Odds team of experts administer the game in real-time with live odds populated via our cutting-edge mathematical models and proprietary systems.

The Challenge:

• Managing Live Odds production for the industry’s largest In-Play providers
• Creation and delivery of Sportradar Live Odds Services for multiple sports
• Analysis of Sport and Market performance
• Cooperation within a team working with live sports data

Your Profile:

• Self-motivated team player with strong sense of integrity
• You exhibit intellectual curiosity, with a breadth of large Sporting knowledge and interest
• Excellent analytical mind and problem solver
• You have plenty of positive energy, generally extroverted and optimistic with ability to execute – get the job done. You have courage to make tough yes-or-no decisions
• Knowledge of eSports is a plus
• Good written and spoken English is required, any other language is an advantage
• Flexible with regards to working in shifts

Our Offer:

• Opportunity to work in challenging environment with a company and colleagues with passion who care about each other’s success
• Prospect to launch and build a career in sports and betting industry
• Sports 24/7: we have TV’s streaming live footage of the world’s biggest events!
• Extensive Company benefits like HMO, Life Insurance, Shuttle Service, and Performance Based Bonus

As a Troubleshooting Agent, you will be part of the Production Operations team, and will work to make sure all systems are operational.

This includes pro-active checks, as well as live troubleshooting.

Tasks:

• Follow processes, procedures and workflows and keep up to date with new updated procedures
• Work in different platforms that connect the product
• Set up new installed systems
• Keep up to date with all internal new product features and past week issues
• Capture knowledge from new issue resolution and share in the Knowledge Base
• Do pre-game checks and run test productions
• Work in different platforms that connect the product
• Troubleshoot live or non-live match issues
• Communicate with other teams actively when an issue occurs
• Escalation to other teams where necessary
• Follow up with other teams regarding the issues

THE CHALLENGE:

• Cover games, makes VOIP telephone calls to Match Reporters in different countries
• Updates match commentary provided by the match reporter directly in the computer system (MO interface);
• Monitors results/information in the websites to check current match data;
• Ensures 100% accuracy of match data;
• Reports to superiors any unusual events in the match;
• Compliance to system messages and policies;
• Adherence on schedule (for pre-match and in match);
• Perform other tasks that may be assigned by the Supervisors and Managers from time to time
• Cover games live at the venue
• Provides accurate and timely information on the following:
• Correct fixture, venue and team names Kick-off time Percentage of spectators Jersey Colors Match play by Play information as it happens
• Any unusual events happening in the match Provide photo of the scoreboard/score sheet
• Arrives at the venue of the sporting event 1 hour before the kick-off
• Answers call/query from the match operator
• Make sure that 2 mobile phones with different networks (globe and smart/sun) are brought, working and with battery sufficiently charge

REQUIRED SKILLS:

• Product and Process knowledge
• Attentive to details & organized
• Dependable
• Can communicate effectively and with urgency
• Above average English communication skills both in verbal and written form
• Knowledge in computer usage