Total 47 product specialist job vacancies in Manufacturing / Production category in The Philippines

Position : Product Design & Merchandising Specialist

Working Hours : 9:00 AM - 5:00 PM EST

Salary Range : $1000- $1,500/ month

Duties and Responsibilities:

• Working closely with the client on the merchandising of the products creating CADs, mood boards, 
• learning about various trends that are in the furniture marketplace that the company can build off of
• Must have a strong eye for design.
• Image editing, good skills in Photoshop, good sense for home furnishing. Will be working with design teams on new product offerings and finding inspiration.

• 2-3+ years of experience in the same role
• Photoshop experience
• 3d Max for rendering - would be a plus but not required
• Personality: more of a self-start, take initiative, start ideas
• Experience in logo design and graphic design is a plus
• Strong English proficiency is required
• Portfolio is required

• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.
• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.

Key Tasks

1. Lead / Facilitate Assigned Product/Category - Lead and facilitate key stakeholders in managing the assigned segment across the food group.
2. Market Research - Work with the Market Research Manager in gathering market data and competitive intelligence for assigned segments; translate these into relevant insights to serve as the foundation for new concepts and innovation
3. Category Development - Have a clear understanding of the products, markets & consumers to enable him/her to grow the category for the food group by identifying opportunities and appropriate products and innovation for the market
4. Product Management - Work with the Research & Technical Development team with regards to technical product development.  Be able to take care of product information ensuring adherence to set regulations; he/she will identify the key product features, benefits and reasons to believe from a technical product point of view; these can be then translated into relevant story telling ℅ the Brand Team
5. Packaging Development - Lead the packaging aspects taking into account local market needs / costs / social requirements
6. Pricing / P&L / Budget Management - Will co-own the P&L of assigned products and categories. He/she will be responsible for total category budget management and will be in close partnership with the Research & Technical Development team, Brand, Marketing and Sales teams to help drive and support brand activation in identified key channels
7. Help Manage and maximize opportunities in the identified sales channels - offline and online. Will work closely with the Sales, Trade Marketing, E-commerce and Brand teams.

We are seeking a talented Product Photographer to join our dynamic remote team. The Product Photographer will be mainly receiving a product via mail, then taking professional photos of the product from multiple angles. These photos will be used by our design team to turn them into high-quality lifestyle images or infographics that will be used mainly for Amazon and other ecommerce platforms.

This is a per-task-based job that will get you fully booked if you're skilled.

Job Functions & Responsibilities:

• Take product photos on a white background
• Take photos on different background styles
• If possible, provide lifestyle photography too (mention which category you can do, ie: pets, baby, etc)
• Making sure the photos are usable by our team of designers

Qualifications & Requirements:

• At least 2 years experience in product photography
• Must have all the material needed for the photos
• Must be a self-starter, can take initiative, and work without supervision
• Excellent Written English (No typos!)
• Must have good communication skills and the ability to proactively communicate
• Must be committed, focused, detail-oriented and professional

• Bonus: can also produce infographics
• Bonus: can produce product videos

This per-task-based job will turn into a long-term contract if it goes well.

Every project usually involves sending you the product, then requiring you to provide photos from multiple angles on a white background.

We predict to receive a lot of ders. As such, the rate range we aim for internally is $5-$7 per photo

• Supports the Product Managers in successfully managing the product core segments and provide sales support in areas such as product launches, promotional campaigns, customer submissions/promotions, Point Of Sale, customer events and related activities
• Provides administrative support to the Marketing team– purchasing processes and business procedures (to include material creation, End of Life, Special Orders & price maintenance WorkOns), promotool, data updates (to B2B Portal, MPE and B-ECOS)
• Supports event organization and implementation including logistics, setup and giveaways
• Provides administrative support to the marketing team– purchasing processes and business procedures
• Reporting of stock management (including SOH & SIT)
• Control & maintenance of purchase order process for brand teams (Framework, Free Text and EPSA POs)
• Competitor research and preparation in format for use by the product management team (competitor landscapes pricing & specifications)
• Ensures all HSE procedures are followed and all incidents are reported accordingly

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

MINIMUM QUALIFICATIONS:

• Higher Diploma / degree in Electronics / Electrical / Computer Engineering or equivalent semicon experience
• Extensive hands-on experience with Automatic Test Equipment (ATE) repair and product/equipment characterization utilizing basic statistical methods and SPC
• Knowledge on the use of advanced statistical techniques for machine assessments such as MSA and FMEA

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

As the Product Manager for Angkas Customer App, you will play a pivotal role in shaping and enhancing the user experience for our mobile application. You will lead cross-functional teams to deliver features and improvements that align with our business objectives, always keeping the customer at the forefront. This role requires a unique blend of strategic thinking, technical acumen, and a passion for creating user-centric solutions.

• Develop a deep understanding of the needs, preferences, and pain points of Angkas Customers
• Champion a customer-first approach in all product decisions and ensure that user feedback is incorporated into the product roadmap.
• Utilize data analytics, user feedback, and market research to drive informed decision-making processes.
• Establish key performance indicators (KPIs) and regularly analyze product performance, iterating on features to optimize user engagement and satisfaction.
• Work closely with design, engineering, marketing, and operations teams to ensure a unified product vision and seamless execution.
• Foster a collaborative environment that encourages open communication and knowledge sharing across departments.
• Develop and maintain a product roadmap that aligns with business goals and enhances the overall customer experience.
• Prioritize features based on their potential impact on user satisfaction and business value.

• Bachelors of any 4-year course. Preferably Information Technology, Management Engineering, Marketing but not required 
• Minimum of 4 years of SOLID Product Management Experience 
• Familiarity with the transportation or on-demand services industry is advantageous.
• Mobile App Development Knowledge
• UI/UX Understanding
• Data Analysis and Interpretation
• Knowledge of how mobile apps interact with backend servers through APIs

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities.

The Product Owner, will play a crucial role in setting up the foundations in making this happen - by delivering tangible value through product innovation and achieving product excellence

What you’ll be doing:

• Work on building, iterating, and growing a product suite of Angkas’ financial products
• Oversee a high-traffic platform supporting millions of transactions
• Own more than 10 features, dealing with complex business rules, calculations, and system integrations
• Engage in pioneering new product features, novel solutions, and create new “lego blocks” in software solutions together with the Finance squad
• Ensure high degree of collaboration with stakeholders to achieve business impact

• At least 3 years experience in business analysis, preferably with banking, e-commerce, other financial-related, or transportation background
• Has a Bachelor's/College Degree, preferably (but not required) Computer Science/ Information Technology, Engineering (Computer/ Telecommunication/ ECE) or equivalent.
• Strong understanding of Agile SCRUM, JIRA and Confluence
• Can work independently and in a team environment
• Capable to influence stakeholders and work closely with them along with other members in tech team to determine acceptable and best possible solutions
• Proactive, exceptionally analytical and conceptual in thinking skills
• Skilled in template formulation for documentation and very good in presentation and communication skills
• Detail-oriented
• Excellent planning, organizational and time management skills
• Willing to work from home and go onsite, as necessary

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Job Description

The Product Support Engineering (PSE) team is a Tier 3 Customer Support team tasked with supporting merchants using all CyberSource products and services. This role will have a focused emphasis on Integrated Commerce and Card Present payment solutions and is based in Philippines. Candidates are expected to handle escalated case tickets, work with other teams inside and outside the Support organization, provide product training, and interface with customers on an as-needed basis.

RESPONSIBILITIES

• Troubleshooting escalated technical problems

• Escalating issues to Product Development, Product Management, and / or Operations teams while managing their resolution

• Building internal support related tools and documentation

• Participating in requirements, design, and roll out of new products and services

• Interfacing with customers that have both direct and partner relationships to the business Representing Customer Support to other departments within the company including Sales, Operations, Product Management, and Product Development

• Creating, editing, and distributing customer notifications

• Taking part in the after-hours/weekend on-call rotation

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Product Supervisor will be responsible for supporting the manager in project coordination, data analysis, and reporting related to our Tech product initiatives. This position will report directly to the Product Coordination Manager.

Key Responsibilities include:

• Supports the Product Team in project coordination, communication, and documentation for Tech Product initiatives in QIMA and our acquisition.
• Collects, compiles, and analyzes project-related data and feedback from stakeholders to generate insightful reports and presentations on project progress.
• Tracks and set-up key performance indicators (KPIs) to monitor the success and performance of Tech product initiatives.
• Organizes and delivers user training sessions, ensuring a clear understanding of Tech product functionality and providing ongoing user support.
• Drives and coordinates project activities, including scheduling meetings, allocating resources, and diligently tracking deliverables to ensure seamless project execution.
• Spearheads change management initiatives and leads the charge in proposing innovative solutions to enhance project efficiency and effectiveness, fostering a culture of continuous improvement.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Product Specialist

Work Hours (Client) : M-F, 8 am to 5 pm, EST

Work Hours (MNL) : M-F, 8 pm to 5 am, Philippine Standard Time

Pay Range : $ 900 - 1,200 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Supporting new product development process: new item and SKUs set-up, item stage, and web content updates
• Facilitate item lifecycle updates: item attributes management, maintenance and communications,
• Maintaining cost and retail updates, proof item details
• Supporting the Product Management team with product presentations, product launches, product turnovers
• Support data integrity: division, top category, item, and SKU details and data clean-up projects
• Work with vendors to receive information and make updates
• Follow-up with vendors as requested, for colors, samples, pricing, MOQs, etc.
• Work with internal and external partners
• Special projects as requested

• At least 2 years of experience 
• Proficiency in Microsoft Excel and working knowledge of Microsoft Access
• Familiarity with Click Up or other project management software
• Strong written and verbal communication skills
• Superior problem-solving and analytical skills along with the ability to make decisions, often with limited data
• Ability to multi-task, prioritize, and adapt to changes quickly
• A high degree of attention to detail, accuracy, and quick-to-learn
• Highly disciplined, takes initiative, eager to learn new skills, processes, and functions
• A quiet, dedicated space from which to work remotely. 
• Eastern time zone availability (8:00-5:00 p.m.)
• PC is required for access to our software

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you a problem solver and enjoy AI technology with a passion for project management? Do you have experience in product support or service desk? If so, we have an exciting opportunity for you to join our valued client, a B2B technology company based in Melbourne, Australia. 

We are seeking a PRODUCT SUPPORT SPECIALIST to help manage the software development workflow for our groundbreaking insights tech platform. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an office-based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

The PRODUCT SUPPORT SPECIALIST is pivotal in managing support tickets for users of our platform. You will run flight control for customised platform management, making sure tickets are prioritised and delivered on time and to spec. 

Problem solving, identifying objectives, key resources and potential blockers are key. 

To deliver this effectively you need to learn the platform and provide first level support where appropriate and to escalate tickets for assessment by the broader technical services and developer team. You will work with stakeholders including research consultants, product developers, marketing, product designers and technical writers. 

RESPONSIBILITIES 

• Triaging tickets using Jira 
• Assisting internal and external customers with technical enquiries and requests 
• Identifying customer issues, logging and fixing problems 
• Setting clear direction for the developer team based on the specification and the objectives of the engagement 
• Briefing developers and technical services resources on projects and tasks using Jira and Confluence 
• Communicating with stakeholders 
• Removing blockers / impediments to the work 
• Identifying if projects are heading off track and taking the appropriate action as a result 

• Working with senior management on prioritisation 
• Maintaining documentation and knowledge base 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• At least 5 years of relevant experience in project support, Customer Training or Service Desk environment. 
• Must be tech-savvy and work with stakeholders including research consultants, product developers, marketing, product designers, and technical writers. 
• Strong attention to detail and exceptional analytical and problem-solving abilities. 
• Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written English and interpersonal skills to interact with clients and team members effectively.  
• High level of integrity and professionalism. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 

• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Being fully present in the moment, cultivating mindfulness, and finding joy in the present, encourages you to appreciate each moment and find balance in your lives. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  acteristics protected by applicable law.

Position                           : Product & Client Manager

Holidays                     : US or PH Holidays

Salary Range                        : 1000-2000 USD per month

Working Hours           : South African working hours; 9 am to 5 pm  (to be confirmed with their colleagues/team, this might change)

About the Company

A world-leading web-based platform that brings automation and simplicity to managing your equity or cash-based employee incentive plans.

Main Responsibilities

• Be involved with the Client Management and Migration teams to onboard new clients and client information onto the company platform
• Assist clients with incentive scheme related queries and in using the system
• Participate in the development of new and existing features, including feature conception, design and wireframing tasks. Interact with the developers and clients to ensure the features are successfully implemented and signed off between stakeholders.
• Implement and advise on the technical aspects of company's share plan product
• Maintain client relationships and offer new or existing solutions to existing clients
• Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
• Create and provide training to clients in using the platform

• 3 – 6 years of experience in Product and Client Management
• Financial background with a relevant Bachelor’s degree
• Strong academic record & technically proficient in finance
• Strong Excel skills are a prerequisite
• Analytical and problem-solving skills
• Excellent communication skills (verbal and written)
• Capable of leading client meetings
• Adept at working in both team environments and alone (self-starter)
• Knows how to prioritize tasks and provide excellent service
• Deadline-driven and can work under pressure

Nice to haves

• Software development knowledge/experience
• CFA, Level 1, 2, or 3
• Computation and Applied Mathematics Degree or Financial Math's Degree or similar

Wrist Service Center is looking for a Product Onboarding Specialist who will be responsible for ensuring proper product onboarding of prioritized products. You will onboard products and assist with setting guidelines for the requirements needed for the ship supply industry, both procurement and commercial.

What you'll be doing:

• Use the product knowledge and application to assist with building Wrist's product catalog
• Be in contact with stakeholders – both internal as well as external, around the world
• Act as a point of contact for vendors concerning PDX inquiries, such as categorization support, etc.
• Makes sure to meet the deadlines set for onboarding products in the Master Data system
• Ensures products are enriched by the commercial needs of the company with emphasis on the Ship Supply Industry
• Follow up on guidelines shared internally and with suppliers to ensure proper onboarding of products with useful data through the PDX and Master Data system
• Conduct data input monitoring and enrichment, ensuring that the data is being submitted correctly and meets the minimum data requirements.
• Adhere to Data Governance when working
• Develop SOPs and best practices

What we're looking for:

• Bachelor's degree in any field
• Ability to work structured and plan several days ahead
• Experience within the maritime and shipping industry
• Proficient with MS Excel, MS Teams and other Microsoft Office programs
• Knowledge about data collection/master data digital platforms is an advantage
• Ability to work in high levels of accuracy in a data-rich environment as well as build structure in data processing.
• Strong English communication skills, both written and verbal
• Ability to keep a good overview of multiple tasks at the time
• Pro-active and motivated to independently reach out to our supplier base through calls and emails

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work setup: On-site, Mid-shift

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY

Position: Product Designer

Work Hours: TBD

Holidays: TBD

Pay Range: 1000 - 2000 USD / month

We are looking for a Product Designer who will be responsible for creating and designing products that meet both user needs and business objectives. The role encompasses various aspects of the product development lifecycle, from conceptualization to execution.

Responsibilities:

• Assist the main designer with web and mobile designs
• Work with leading tech designers for portfolio startups
• Lead some design projects
• Working with early-stage startups

• Proven experience as a Product Designer
• Proficient in using design tools such as Figma, Sketch, Adobe Creative Suite, or similar software
• A strong portfolio showcasing a variety of design projects, demonstrating both UI and UX skills
• Good problem-solving skills and excellent communication abilities.

The Product Trainer will onboard and orient new hires on KWS policies, procedures and culture. The Product Trainer will train agents on the project’s products/services and operational processes.

• Conduct floor refreshers/update training to keep knowledge up-to-date
• Update the knowledgebase as and when needed to ensure information accuracy
• Creation of new process related content as and when required.
• Ensure project updates are received, included in training, and cascaded to the floor in the time for implementation.
• Record and maintain batch attendance, performance, evaluation and assessment scores accurately
• Escalate performance issues in new hire & update training batches
• Ensure the attrition in the training batches is kept at a minimal and maintain the target throughput
• Partners with Project leaders to develop training initiatives and /or projects to enhance trainee and agent effectiveness based on KPI requirements
• Provide coaching and feedback to the trainees for their overall development
• Enforce KWS and project security requirements
• To be a role model for the team in terms of performance/behavior/attitude
• Ensures SLA management for all floor training initiatives
• Conduct training needs analysis and come up with recommendations to address training related opportunities

Technical Skills:

• Strong presentation skills
• Classroom management
• Training needs analysis
• Course content design & development
• Training evaluation
• Problem solving
• Change management
• Process improvement
• Knowledge management
• Data analysis
• Reports management
• MS Office & G-Suite application acumen
• Preferred: eLearning Content Creation

Behavioral Skills:

• Excellent spoken & written communication skills
• Strong coaching & development planning
• Sense of urgency & ownership
• Stakeholder management
• Team building & collaboration
• Change management

Work Experience

• Minimum of 3 to 5 years instructing in an adult learning environment preferably in the call center, IT or related industry

• This role is expected to work onsite due to the current growth of the project that will be supported. However, there will be some flexibility working from home later on.
• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy

Role Information: EN

Studio: KWM

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: In-Office, Hybrid

We are seeking an experienced Senior Product Marketing Specialist to join our team. You will own product marketing strategy and messaging for our customer service software, drive product launches, craft positioning, and enable sales. This is a hands-on role where you'll collaborate with product, engineering, sales, and marketing to ensure Helpshift delivers remarkable experiences for customers. You will report to the Head of Product Marketing.

What you'll do:

• You will help analyze the needs of different customer types, refine target personas, segmentation, and ideal customer profiles.
• You will craft crisp, clear, and differentiated positioning of Helpshift’s products and create relevant content based on this positioning.
• You will educate teams on market trends, prospect pain points, and competitive intelligence.
• Oversee the development and execution of launch activities for new products including working closely with Product, Sales, Support, and the rest of the Marketing team.
• You will support the global sales team with up-to-date positioning and sales content.
• You will partner with marketing to plan and support campaigns and demand-generation programs.
• You will assist in creating product demos that showcase how Helpshift's software platform works.
• You will assist in creating content including presentations, datasheets, whitepapers, customer stories, web copy, campaign content, sales enablement content, and more.
• Conduct user, market, pricing, and competitive research—both qualitative and quantitative—to better understand and evangelize market trends and apply key learning to new initiatives and in doing so ensure the team can communicate the key differentiators of our product and identify opportunities for future growth.

• 5+ years of B2B product marketing experience, with a track record of successful product launches. At least two of these years in SaaS.
• Proven record of creating compelling positioning, messaging, and thought leadership content.
• Experience in buyer research and gathering current/prospective customer data to drive the development of messaging and positioning.
• Strong communicator able to distill complex ideas into simple, powerful stories.
• Strategic thinker who starts with the customer and works backward.
• Passion for customer experience and contact center technologies.
• Comfortable working cross-functionally in a dynamic startup environment.
• Data-driven approach to position products, quantify market opportunity, and measure success.
• BA/BS degree in business, marketing, or related field required.

• This role offers a WFH setup, however, all team members are still expected to report on site depending on business needs.
• HMO and Life Insurance
• Non-taxable Allowances
• Paid Time Offs
• Annual Wellness Subsidy

Role Information: EN

Studio: Helpshift

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Remote

Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create 'as is' and 'to be' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Shopify system.
• As a Senior team member provide learning support to more junior colleagues. 

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Product Engineering, Lead Specialist

Hey, are you the senior SAP street warrior that implemented complex SAP HR and Payroll solution for international clients, and solved many of your clients' challenges in a unique way? You have seen your fair share of RT tables and understand the inner workings of RPCALC like no other and are not afraid to throw some ABAP extensions in the mix be it with an extension point or some good old user exits. Are you looking for the next chapter in your career where you can put all your skills not just to one country or one client but apply it across our global multi-tenant euHReka estate serving 1M people payroll across the globe in the years to come on the latest and greatest SAP HANA infrastructure in SAP owns PCE cloud, then this challenge may be something for you.

We are looking for two senior team members to join our euHReka product team to:

• Migrate our ECC euHReka estate into S/4 HANA and help us make the right decisions so we are ready for the future.
• Some of the very practical challenges we are working through are
• moving our ad hoc query estate into SAP Query and make sure we solve for our multitenancy
• implement a modern archiving solution that is unique for our business into Azure
• implement a new lean and performant audit trail
• expand our Fiori extension with true cross client extensions in the payroll space
• ensure that our in-country ALCO teams fit into our global multi-client – multi country estate
• take in memory performance for our payrolls to the next level
• Extend the design of our euHReka multi-client payroll offering to be future proof beyond 2030 on SAP HANA

—Are you the techno functional SAP person we are looking for, with following?

• Excellent knowledge of SAP HR and its best practices
• Very experienced in ABAP
• Good working knowledge of API’s, design, develop and configure
• Good working knowledge in SAP PCC
• Being familiar with XML
• Basic knowledge of UI5 Fiori (Advance knowledge welcomed)
• Knowledge of SAP Data Archiving (Technical or functional)
• Experienced in writing/understanding/challenging Technical Designs
• Experienced in development best practises like:
• SOLID (Single Responsibility Principle, Open/Closed Principle, Liskov Substitution Principle, Interface Segregation Principle, Dependency Inversion)
• DRY (Don’t Repeat Yourself)
• Security First
• TDD (Test Driven Development)
• Having notions of transports management and / or RevTrac
• Experience working with Azure DevOps or similar (Jira,…)
• Being an excellent Team Player collaborating with BAs and QA’s
• Is pro-active and with a “how to solve” mind set

—This is the moment to not work for just one client at a time, but all of the time at the same time.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We are seeking a talented Product Graphic Designer to join our dynamic team. The Product Graphic Designer will be mainly taking an image of a product with a white background and turning it into high-quality lifestyle images or infographics that will be used mainly for Amazon and other ecommerce platforms.

This is a per-task-based job that will get you fully booked if you're skilled.

Job Functions & Responsibilities:

• Design Amazon/E-commerce product images, infographics, comparison images and other graphic materials as needed.
• Creating and conceptualizing these materials using the appropriate design tool (ex., Adobe Photoshop, Illustrator, InDesign, etc.).
• Produce design drafts for client review and make revisions based on the feedback received.

FULL TRAINING PROVIDED

Qualifications & Requirements:

• At least 2 years experience designing professional images for Amazon/E-commerce
• Must be creative, can come up with ideas without too detailed instructions
• Must be a self-starter, can take initiative, and work without supervision
• Excellent Written English (No typos!)
• Must have good communication skills and the ability to proactively communicate
• Must be committed, focused, detail-oriented and professional
• Ability to understand what the client expects and apply to the designs
• Strong interpersonal skills to work harmoniously with other professionals

pileThis per-task-based job will turn into a long-term contract if it goes well.

Every project usually includes 7-14 unique images, which piles up.

And if selected, you'll slowly ramp up to be fully booked (typical designers in our team produce 10-14 images a day).

As such, the rate range we aim for internally is $5-$7 per unique image (not variations of an image), which is $35-$70 per task

Job Description

The Product Manager (Payments) is responsible for managing and providing expert knowledge and technical expertise for specific initiatives and functional areas within the Payments vertical including Pay by Account (PBA). This role is integral in shaping product direction and developing key product features, supported by the Senior Product Manager, working with input from client, user-facing and internal functional workshops. The role is focused on functional and technical aspects of the product with an emphasis on creating, refining, and realizing product vision and capabilities. The Product Manager is responsible for crafting user stories, supporting testing phases, and serving as a subject matter expert (SME) in QA processes, as well as facilitating new or existing product integrations. The Product Manager also works with the Delivery Lead to provide input to Change Requests, Statements of Work, exceptions, and solution proposals. 

Key Responsibilities:

• Develop and own features across the Payments portfolio from concept to delivery, working with the business and Senior Product Manager to create and drive features from feature brief through to delivery.
• Work closely with relevant stakeholders such as data, DevOps, finance, customer support to inform product requirements. 
• Actively participate in and document outcomes and actions from product workshops.
• Collaborate and act as a subject matter expert on the development of product documentation.
• Synthesize quantitative and qualitative inputs to ensure alignment of technical solutions with business objectives and client needs.
• Develop and write user stories and documentation for new features or improvements.
• Provide testing support and serve as a subject matter expert for the QA team in new feature development.
• Offer subject matter expertise for the support of new or existing functionality implementation for internal and external stakeholders, working with Payments Systems Analyst to understand gaps and propose product solutions.
• Analyze feedback, refine the product backlog, and conduct market research and analysis for the PBA Overlay Service (PBAOS) operational team.
• Collaborate with Delivery Lead with input into Change Requests, Statements of Work, exceptions, and solution proposals.
• Understand and respond to changes to the regulatory and compliance landscape that impacts payments systems.

Key Skills and Experience Required:

• Knowledge of API-driven product management and development, preferably related to Payments systems.
• Strong ability to document and articulate outcomes from workshops and meetings.
• Experience in creating product artefacts such as feature briefs, LEAN canvases and solution option analyses.
• Proficiency in creating technical documentation, including API specifications and technical user stories.
• Ability to provide effective testing support and subject matter expertise to QA teams.
• Strong capability in supporting the implementation of new or existing functionalities for a range of stakeholders.
• Ability to communicate complex technical information effectively to non-technical stakeholders.
• Proficient in collating and analysing feedback, refining product backlogs, and conducting market research and analysis.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Excellent problem-solving skills with the ability to foresee potential technical challenges and address them proactively.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

• Competitive salary
• Private Healthcare
• Work remotely or at our office here in Quezon City.

The Product Manager (Payments) is responsible for managing and providing expert knowledge and technical expertise for specific initiatives and functional areas within the Payments vertical including Pay by Account (PBA). This role is integral in shaping product direction and developing key product features, supported by the Senior Product Manager, working with input from client, user-facing and internal functional workshops. The role is focused on functional and technical aspects of the product with an emphasis on creating, refining, and realizing product vision and capabilities. The Product Manager is responsible for crafting user stories, supporting testing phases, and serving as a subject matter expert (SME) in QA processes, as well as facilitating new or existing product integrations. The Product Manager also works with the Delivery Lead to provide input to Change Requests, Statements of Work, exceptions, and solution proposals. 

Key Responsibilities:

• Develop and own features across the Payments portfolio from concept to delivery, working with the business and Senior Product Manager to create and drive features from feature brief through to delivery.
• Work closely with relevant stakeholders such as data, DevOps, finance, customer support to inform product requirements. 
• Actively participate in and document outcomes and actions from product workshops.
• Collaborate and act as a subject matter expert on the development of product documentation.
• Synthesize quantitative and qualitative inputs to ensure alignment of technical solutions with business objectives and client needs.
• Develop and write user stories and documentation for new features or improvements.
• Provide testing support and serve as a subject matter expert for the QA team in new feature development.
• Offer subject matter expertise for the support of new or existing functionality implementation for internal and external stakeholders, working with Payments Systems Analyst to understand gaps and propose product solutions.
• Analyze feedback, refine the product backlog, and conduct market research and analysis for the PBA Overlay Service (PBAOS) operational team.
• Collaborate with Delivery Lead with input into Change Requests, Statements of Work, exceptions, and solution proposals.
• Understand and respond to changes to the regulatory and compliance landscape that impacts payments systems.

• Knowledge of API-driven product management and development, preferably related to Payments systems.
• Strong ability to document and articulate outcomes from workshops and meetings.
• Experience in creating product artefacts such as feature briefs, LEAN canvases and solution option analyses.
• Proficiency in creating technical documentation, including API specifications and technical user stories.
• Ability to provide effective testing support and subject matter expertise to QA teams.
• Strong capability in supporting the implementation of new or existing functionalities for a range of stakeholders.
• Ability to communicate complex technical information effectively to non-technical stakeholders.
• Proficient in collating and analyzing feedback, refining product backlogs, and conducting market research and analysis.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Excellent problem-solving skills with the ability to foresee potential technical challenges and address them proactively.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.