Total 12 help desk specialist job vacancies in Others category in The Philippines

• Responsible for the timely and accurate filing and payment of national taxes (e.g., income tax, value added tax, withholding taxes, among others)
• Facilitate and assist in the external and internal tax audits
• Address and manage tax notices and assessments, including coordination with examiners, review of document and schedules prepared by the team, and the check of the propriety of the assessment findings
• Prepare and update tax filing calendars for all the stakeholders across the company
• Assist in the preparation of Transfer Pricing Documentations (if necessary)
• Keep abreast of appropriate tax regulatory changes impacting assigned entities and translate changes into the processes and systems to ensure compliance
• Ensure final returns, working files and other related documents are stored on GDRIVE and determine if there are documents required by country law to be archived physically or electronically.
• Address the issues noted during day-to-day activities and review recommended solutions
• Help in training the different stakeholders in enhancing their tax awareness and consciousness towards the company’s compliance with national tax laws
• Perform other tasks assigned by the Finance Director and/or Group Tax

• Responsible for the timely and accurate filing and payment of national taxes (e.g., income tax, value added tax, withholding taxes, among others)
• Facilitate and assist in the external and internal tax audits
• Address and manage tax notices and assessments, including coordination with examiners review of document and schedules prepared by the team, and the check of the propriety of the assessment findings
• Prepare and update tax filing calendars for all the stakeholders across the company
• Assist in the preparation of Transfer Pricing Documentations (if necessary)
• Keep abreast of appropriate tax regulatory changes impacting assigned entities and translate 5changes into the processes and systems to ensure compliance
• Ensure final returns, working files and other related documents are stored on GDRIVE and determine if there are documents required by country law to be archived physically or electronically.
• Address the issues noted during day-to-day activities and review recommended solutions
• Help in training the different stakeholders in enhancing their tax awareness and consciousness towards the company’s compliance with national tax laws
• Perform other tasks assigned by the Finance Director and/or Group Tax

We’re looking for an Associate / Specialist, People Support  (APAC) to join our APAC People Support Tier 1 team, based in the Philippines. In this exciting new role, you will be focusing on creating a #magical experience for our  employees based in APAC. Sounds exciting? Check out the below for more details of the role and what we’re looking for.

• Create & identify partnership opportunities based on multi-department objectives.
• Plan, implement, and manage partnership campaigns which require cross-functional collaboration (such as marketing, commercial, legal and finance).
• Build and maintain strong relationships with internal stakeholders to allow smooth negotiation of partnership resources.

Job Description

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners  for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
• Serve as the SPOC for escalations from our restaurant partners
• Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

Responsibilities 

• Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
• Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance.
• Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda shops
• Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions
• Communicate clearly the progress of monthly/quarterly initiatives
• Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
• Work closely across Content, Sales and Marketing teams for front-end enhancements, campaign participation and demand generation

Requirements 

• At least 3 years’ experience in sales or account management role 
• Ability to analyze and draw inferences from data
• Experience in delivering client-focused solutions based on partner vendors’ needs
• Detail-oriented with proven ability to manage multiple projects at a time
• Great communication and interpersonal skills
• Self-motivated and goals oriented
• Proficiency in English
• Knowledge in the use of Salesforce preferred

What we offer 

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

We’re looking for an Associate / Specialist, People Support  (APAC) to join our APAC People Support Tier 1 team, based in the Philippines. In this exciting new role, you will be focusing on creating a #magical experience for our  employees based in APAC. Sounds exciting? Check out the below for more details of the role and what we’re looking for.

Responsibilities :

• As a vital part of the APAC People Support Tier 1 team, you will represent the first point of contact for all our employees, providing them with the highest quality service by responding to their people-related inquiries and concerns. This includes all employee support domains including onboarding, absence, offboarding, reporting requests etc that are all within the entire employee life cycle.

• Manage, monitor and maintain our internal People Portal knowledge base (Confluence) to enable self-services for all stakeholders.

• Manage a wide variety of queries and questions from employees through our ticket system (JIRA) by utilising our knowledge base information to answer employee queries.

• Deliver and execute common and transaction-based services for the People team to ensure compliance.

• Work closely together with other People teams as well as other stakeholder groups in order to deliver high quality and timely responses and solutions to all our employees by achieving certain requirements on KPIs.

• Ensure customer satisfaction of employees and provide professional customer support.

We’re looking for an Associate / Specialist, People Support  (APAC) to join our APAC People Support Tier 1 team, based in the Philippines. In this exciting new role, you will be focusing on creating a #magical experience for our  employees based in APAC. Sounds exciting? Check out the below for more details of the role and what we’re looking for.

Responsibilities :

• As a vital part of the APAC People Support Tier 1 team, you will represent the first point of contact for all our employees, providing them with the highest quality service by responding to their people-related inquiries and concerns. This includes all employee support domains including onboarding, absence, offboarding, reporting requests etc that are all within the entire employee life cycle.

• Manage, monitor and maintain our internal People Portal knowledge base (Confluence) to enable self-services for all stakeholders.

• Manage a wide variety of queries and questions from employees through our ticket system (JIRA) by utilising our knowledge base information to answer employee queries.

• Deliver and execute common and transaction-based services for the People team to ensure compliance.

• Work closely together with other People teams as well as other stakeholder groups in order to deliver high quality and timely responses and solutions to all our employees by achieving certain requirements on KPIs.

• Ensure customer satisfaction of employees and provide professional customer support.

What's on the menu for you to do?

• Grow your assigned vendors through strategic thinking and problem solving
• Analyze business gaps and leverage on opportunities to grow
• Create and present internal and external business updates/presentations
• Lead acquisition and onboarding of new vendors
• Keep track of day-to-day vendor operations including but not limited to: Vendor compliance, Deal Negotiations, Vendor Menu Content Enrichment
• Bridge between internal and external stakeholders

Necessary Soft Skills:

• Strong communication and interpersonal skills
• Analytical and critical thinking
• Organized
• Detail-oriented (quality work; on-time work)
• Fast-learner and fast worker
• Can connect the dots (think and assess qucikly)

Necessary Hard Skills:

• Must know how to use Gsuite and MS Office
• Must know how to use meeting apps like: Google Meet, Zoom

Know more about the team 

We are looking for a highly-driven and motivated Channel Development Specialist to join our fun, professional and dedicated Shops Department based here in Manila. Our Shops Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. The Shops Department focuses on creating premium experiences for foodpanda's top tier grocery and retail partners. We own the growth and development of these partnerships, striving to achieve and expand our win-win relationship to maximize profitability and client satisfaction. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!

Responsibilities 

• Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
• Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance.
• Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda shops
• Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions
• Communicate clearly the progress of monthly/quarterly initiatives
• Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
• Work closely across Content, Sales and Marketing teams for front-end enhancements, campaign participation and demand generation

Requirements 

• At least 3 years’ experience in sales or account management role 
• Ability to analyze and draw inferences from data
• Experience in delivering client-focused solutions based on partner vendors’ needs
• Detail-oriented with proven ability to manage multiple projects at a time
• Great communication and interpersonal skills
• Self-motivated and goals oriented
• Proficiency in English
• Knowledge in the use of Salesforce preferred

What we offer 

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Responsibilities

• Health awareness research and program POC for creation and communication

• POC for first aid and other medical needs

• Perform basic checks, and blood pressure check for monitoring

• In-charge of inventory and requisition of medicines and medical supplies

• Proper dispensing of medicines to employees and providing instructions based on health complaints

• Assists employees during hospital consultations and therapy

• Assists the company physician

• Assisting employees on their pre employment and annual physical examination schedules

• Responsible in preparing Work Accident Report to Department of Labor and Employment

• Providing administrative support for updating of employee medical records

• Acting as the general administrative POC for audits in collaboration with various departments

• Overall administrative support for management engagements, workspace and facilities functions

• Serves as an Occupational Health and Safety partner for all health-related activities.

Know more about the team 

We are looking for a highly-driven and motivated Channel Development Specialist to join our fun, professional and dedicated Shops Department based here in Manila. Our Shops Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. The Shops Department focuses on creating premium experiences for foodpanda's top tier grocery and retail partners. We own the growth and development of these partnerships, striving to achieve and expand our win-win relationship to maximize profitability and client satisfaction. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!

Responsibilities 

• Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
• Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance.
• Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda shops
• Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions
• Communicate clearly the progress of monthly/quarterly initiatives
• Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
• Work closely across Content, Sales and Marketing teams for front-end enhancements, campaign participation and demand generation

Requirements 

• At least 3 years’ experience in sales or account management role 
• Ability to analyze and draw inferences from data
• Experience in delivering client-focused solutions based on partner vendors’ needs
• Detail-oriented with proven ability to manage multiple projects at a time
• Great communication and interpersonal skills
• Self-motivated and goals oriented
• Proficiency in English
• Knowledge in the use of Salesforce preferred

What we offer 

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.