The AP Payments Processor is responsible for the timely, accurate, and thorough execution of payment processing and recording for in-scope Food Group entities in accordance with defined service level agreements (SLA) and key performance indicators (KPI).
Key duties and responsibilities:
â—Ź Processes high volume of incoming and outgoing payments accurately using various methods, such as credit/debit cards, electronic fund transfers (EFT), checks, and mobile payment platforms
â—Ź Enters payment details into the system accurately and verify the correctness of all transaction information, including account numbers, payment amounts, and payment dates
â—Ź Timely submits requests for funding to Treasury to cover payments
â—Ź Maintains detailed and organized records of all payment transactions, correspondence, and related documentation (e.g. OR). Ensure that records are updated in compliance with data privacy regulations
â—Ź Monitors payment transactions for signs of fraudulent activity and take appropriate actions to prevent unauthorized transactions. Collaborate with the security and risk management teams to mitigate potential risks
â—Ź Investigates and resolves any discrepancies or issues related to payments, such as mismatched amounts, incorrect account information, or failed transactions. Communicate with relevant parties to rectify problems promptly
â—Ź Adheres to relevant industry regulations and internal company policies governing payment processing, data privacy, and financial security. Stay updated on changes in regulations and industry best practices
â—Ź Provides assistance to customers and internal stakeholders regarding payment-related
inquiries, ensuring a positive and helpful interaction. Address concerns, answer questions, and guide users through payment processes
â—Ź Randomly audits proper matching of receipts with the payment posted
â—Ź Receives and deposits excess cash from cash advances and provides receipts to the employees
â—Ź Manages the revolving funds (peso and dollar) and petty cash funds issued to employees/custodians
â—Ź Coordinates with bank partners for different bank transactions such as Manual MC Request, Check Transfer/Cancellation/Pull-out, Accomplishment of Bank Application Forms, etc.
â—Ź Monitors issued checks and facilitates the crediting back of cash to bank account for those checks that went stale