Total 2 job vacancies by Support Shepherd

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Social Media and General Virtual Admin Assistant

Working Hours: To Be Determined

Salary Range: $900 - $1500/month

Join our dynamic team! We are seeking a skilled Social Media and General Virtual Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Duties and Responsibilities:

• Social Media Management:
• Curate and schedule content for Twitter and LinkedIn.
• Monitor social media interactions and engage with the audience.
• Analyze social media performance and provide reports.
• Coordinate with the marketing team to ensure brand consistency.
• Expense Management:
• Sort and register expenses in Freshbooks.
• Categorize and tag expenses accurately for easy retrieval.
• Reconcile financial statements and prepare expense reports.
• Administrative Support:
• Perform various online tasks as assigned.
• Manage email correspondence and calendar scheduling.
• Assist in preparing presentations and documents.
• Conduct online research and compile data

• Prior experience in social media management and content creation
• Proficient in using social media platforms such as Facebook, Instagram, Twitter, and LinkedIn
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Must be skilled with WordPress, FreshBooks, LinkedIn, Twitter
• 3 years of experience
• Experience supervising a team
• Excellent communication skills

Holidays: US & PH Regular Holidays

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: General Manager / AirBnb Specialist

Work Hours: Monday to Friday, 8:00 AM to 5:00 PM EST / 9:00 PM to 6:00 AM Philippine Standard Time

Holidays: US and/or Philippine holidays

Pay Range: $800-$1,500 per month

Company/Client Overview: 

Welcome to our company! your key to tailored stays across South Florida! Whether you seek a relaxing beachfront retreat or an urban oasis, our company crafts unforgettable experiences just for you. Our virtual assistant is here to personalize every detail, ensuring your stay is as unique as the vibrant destinations we serve. Discover the perfect blend of comfort and style – where your ideal getaway becomes a reality.

Responsibilities

• Manage Airbnb listings, including updating listing information, pricing, and availability
• Respond to guest inquiries and communicate with guests throughout their stay
• Coordinate check-in and check-out processes
• Handle any guest issues or complaints promptly and effectively
• Provide recommendations to guests for local activities, attractions, and restaurants
• Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
• Monitor and manage guest reviews and ratings
• Disputing reviews with Airbnb through understanding and referencing their Review Policy
• Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
• Financial reporting for clients monthly
• Invoicing clients and tracking invoices to make sure they are paid
• Communicate with cleaners to make sure properties are completed and pictures are provided, and needed supplies are reported

• At least 3 years of experience as an Airbnb virtual assistant is required
• Familiarity with the Airbnb platform and management tools
• Experience with using Hostaway is preferred
• Excellent communication skills, both written and verbal
• Strong customer service skills
• Attention to detail and ability to manage multiple tasks
• Ability to work independently and meet deadlines