Total 133 affairs manager job vacancies in Others category in quezon city metro manila

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences!

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Benefits:

• Paid Time Offs
• Non-taxable Allowances
• HMO and Life Insurance
• Annual Wellness Subsidy
• Annual Corporate Bonus

Phases of the recruitment journey:

• You send us your application with your updated resume.
• After reviewing your candidacy, if you are selected, we invite you to an online initial interview with one of our Talent Acquisition Specialists to discuss your qualifications, professional background, and why you are interested in the role. It's a chance for us to get to know you better.
• If the team believes you’d be a good fit for the role, you will be invited for a second interview, this time joined by either the Service Line Director, or a Senior Operations Manager, to discuss further about the role and alignment with our organization's values and culture.
• At the end of our journey - hopefully you will receive an offer and become our new Keywordian!

Please be mindful that this role may take extra calls with other team members, depending on seniority, specificity and location for due diligence.

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

#imaginemore

_____________________________________________________________________________

Role Information: EN

Studio: KWM

Location: APAC, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full-time

Working Pattern: Hybrid

Job Description:

• Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
• Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
• Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
• Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
• Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
• Updates the project team of the status of the project based on agreed upon frequency.
• Clears blockers for the SMEs to perform and deliver
• Facilitates learning through post mortem and sprint retrospective
• Provides direct supervision and mentoring to project team members
• Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
• Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
• Monitors and manages project expenses to ensure it is within cost baseline.
• Identifies and manages project dependencies and critical path
• Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Ensures that implemented solution is based on the Solutions Architect’s design and is aligned with the Enterprise Architecture

Qualifications:

• Exceptional leadership skills, with the ability to develop and communicate the project objectives, inspire and motivate staff, and maintain alignment with the business strategy.
• A high degree of political sensitivity, astuteness and the ability to use the informal power structure of the organization to achieve program success and overcome obstacles.
• A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
• Excellent verbal and written communication skills, including the ability to explain and “sell” the project goals and objectives to the business, as well as technical leadership.
• Strong business acumen, especially in banking business. Familiarity with industry trends and innovation related to banking.
• Influencing and negotiation experience and skills in an environment with high competition for resources.
• Excellent analytical, strategic planning and execution skills.
• Ability to develop programs and deliver them with financial and resource constraints.
• Knowledge of project planning tools.
• Deep understanding of:
• Current and emerging technologies.
• How other organizations are employing current and emerging technologies to drive digital business.
• How other organizations can use current and emerging technologies to drive digital business.

A must:

• 6+ years extensive experience in project management
• 6+ years extensive experience in IT
• strong in: software development life cycle, decision making, communication, cross-functional teams, leadership

Bonus points:

• Certifications (pmp, psm, csm, etc.)
• Experience in banks
• Can work fully ONSITE (Ortigas)

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

You will play a critical role both for our office-based employees and in helping to support our remote team members.  You are someone who asks questions, is confident in not knowing everything, and is excited about learning something new and applying that knowledge to help your colleagues. You are crisp and detail-oriented, but able to work outside of the boundaries when necessary. The Senior Manager, IT provides leadership, guidance and strategic vision for our  IT, Information Security & Compliance teams.   

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Technical Leadership
• Expertise in IT infrastructure, including networking, cloud computing, and data management.
• Strong understanding of IT service management frameworks (e.g., ITIL).
• Ability to oversee and integrate DevOps practices into IT workflows.
• Proficiency in cybersecurity principles, risk assessment, and threat mitigation.
• Responsible for enterprise tool selection and evaluation in coordination with segment representatives and IT architecture standards
• Effectively administer, manage, and operate tooling platforms and environments to meet needs.  Implement and support tool implementations and upgrades.
• Establish relationships and communicate tooling needs and tooling capabilities
• Strategic Planning
• Implement IT best practices and align Boldr’s IT infrastructure with current and future business goals
• Designing and implementing long-term IT and security strategies aligned with business goals.
• Provide a stable, consistent view of team activities and resources –key metrics for continuous improvement
• Budget management for IT and cybersecurity initiatives. Operate within sustainable limits that support high-quality, high-value results
• Compliance and Governance
• Responsible for maintaining our PCI, SOC2 and ISO certification as well as any other certifications that may be required
• Knowledge of legal and regulatory requirements (e.g., GDPR, HIPAA, SOX, PCI DSS).
• Ability to develop and enforce IT policies, procedures, and compliance standards.
• Conducting and responding to IT and security audits.
• Risk Management
• Conducting risk assessments and implementing mitigation strategies.
• Incident response and disaster recovery planning.
• Business continuity management.
• Communication and Leadership
• Strong verbal and written communication skills for explaining technical issues to non-technical stakeholders.
• Competence in creating, delivering, and communicating service management training and end-user training
• Scale up and manage the IT team to meet the needs of our growing company, while fostering a culture of teamwork and continuous improvement.
• Ability to strengthen and enhance customer satisfaction through timely and efficient processing of requests
• Experience in mentoring and developing IT and cybersecurity talent.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• 8+ years of IT experience, including 3+ years experience as a people manager
• Bachelor's degree in Information Systems, Information Security, or equivalent work experience
• CISSP or Equivalent to fill Information Security Lead requirements
• Cybersecurity Knowledge
• Penetration testing tools and methodologies.
• Security Information and Event Management (SIEM) systems.
• Identity and Access Management (IAM) frameworks.
• Operating systems (Windows, Linux, macOS).
• Experience in managing both internal VPNs and Networks
• Google Cloud / Google Workspace, Google Enterprise IT support experience,
• Industry-specific regulations and best practices.
• Knowledge of Cybersecurity frameworks such as NIST, ISO 27001, and COBIT.
• Data protection laws and standards across multiple jurisdictions.
• Expertise in defining IT scope, workflow, and processes
• Experience implementing CIS Benchmarks (AWS, Linux, Windows, MacOS)
• Experience assessing the business risk associated with IT systems
• Excellent organizational, communication, and time management skills
• Ability to tactfully communicate and achieve results across team boundaries
• An enthusiasm for driving continuous improvements through leadership, collaboration, and initiative
• Must be familiar with technology to assign individual responsibilities, identify appropriate resources needed, and develop a schedule to ensure meeting deadlines or projects
• Must be responsible for establishing and monitoring all project schedules, alerting Senior staff when problems arise, and making sure schedules are followed

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Job Description:

• Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
• Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
• Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
• Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
• Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
• Updates the project team of the status of the project based on agreed upon frequency.
• Clears blockers for the SMEs to perform and deliver
• Facilitates learning through post mortem and sprint retrospective
• Provides direct supervision and mentoring to project team members
• Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
• Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
• Monitors and manages project expenses to ensure it is within cost baseline.
• Identifies and manages project dependencies and critical path
• Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Ensures that implemented solution is based on the Solutions Architect’s design and is aligned with the Enterprise Architecture

Qualifications:

• Exceptional leadership skills, with the ability to develop and communicate the project objectives, inspire and motivate staff, and maintain alignment with the business strategy.
• A high degree of political sensitivity, astuteness and the ability to use the informal power structure of the organization to achieve program success and overcome obstacles.
• A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
• Excellent verbal and written communication skills, including the ability to explain and “sell” the project goals and objectives to the business, as well as technical leadership.
• Strong business acumen, especially in banking business. Familiarity with industry trends and innovation related to banking.
• Influencing and negotiation experience and skills in an environment with high competition for resources.
• Excellent analytical, strategic planning and execution skills.
• Ability to develop programs and deliver them with financial and resource constraints.
• Knowledge of project planning tools.
• Deep understanding of:
• Current and emerging technologies.
• How other organizations are employing current and emerging technologies to drive digital business.
• How other organizations can use current and emerging technologies to drive digital business.

A must:

• 6+ years extensive experience in project management
• 6+ years extensive experience in IT
• strong in: software development life cycle, decision making, communication, cross-functional teams, leadership

Bonus points:

• Certifications (pmp, psm, csm, etc.)
• Experience in banks
• Can work fully ONSITE (Ortigas)

• Manage and oversee GCD services for a portfolio of clients, ensuring the smooth running of day-to-day relationships with Cluster and the timely and accurate delivery of client reporting and information.
• Form an effective working relationship with the cluster. To be able to leverage these relationships to effectively resolve issues and provide solutions for all breaches, complaints, or errors
• Develop and implement tailored strategies for clients to ensure GCD's smooth operation.
• Ensure target KPIs of the team are met.
• Create and execute action plans to tackle identified issues, risks, and bottlenecks.
• Report directly to the Head of Delivery on team performance and concerns with solutions for any issues or problems arising in the office.
• Coordinate and collaborate with other departments, (i.e. BAT, GPT, IT), as required.Accounting graduate with 10+ years of relevant accounting experience
  At least 5+ years of supervisory experience
  Fund Industry Experience is required

Job Descriotion:

• Responsible for the Oracle (application/database/cloud) solution business in the company based on Questronix products 

• Responsible for the Oracle (application/database/cloud) solution quota targets within the company 

• To develop opportunities for Oracle (application/database/cloud) solutions based on Questronix range of products  

• To be the main contact person with partners on Oracle (application/database/cloud) solutions.  

• Responsible for the technical solution design to address client requirements. Solution Manager in this job role will have expertise in one or more Oracle solution areas. Examples include: Applications & Middleware, Database, Analytics, Cloud and Systems Integration 

• To develop a technical and financial proposal based on the technical solution, bill of materials, pricing etc in coordination with partners and the company account manager 

• To develop a technical presentation and present to the client the proposed solution 

Qualifications:

• Graduate of IT or Computer/Engineering related course 

• Must have at least 3-years of experience on Oracle (application/database/cloud) solution or any equivalent solutions (i.e IBM, Microsoft) as Solutions Manager, Product Manager, Brand Manager, Applications Consultant or Technical Sales Engineer.  

• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization 

• Experience delivering client-focused solutions to client needs 

• Strong verbal and written communication skills 

DISCLAIMER: Please note that this job posting is for active pooling purposes only. By submitting your application, you are expressing interest in potential future opportunities with Activate Talent. Your application will be kept on file, and we will reach out to you when a role becomes available that matches your qualifications and experience.

Position Overview:

Activate Talent is currently seeking an experienced and dynamic E-commerce Manager to join our team at Active Pooling. In this role, you will be responsible for overseeing and managing our company's e-commerce platform and driving online sales growth. The ideal candidate will have a strong background in e-commerce, digital marketing, and website management, with a passion for delivering exceptional customer experiences and achieving sales targets.

Key Responsibilities:

• Develop and implement strategies to drive online sales and maximize revenue.
• Manage and optimize our e-commerce platform, ensuring a seamless and user-friendly online shopping experience.
• Monitor and analyze website performance metrics, making data-driven decisions to improve conversion rates and customer engagement.
• Collaborate with cross-functional teams, including marketing, design, and customer service, to plan and execute effective digital marketing campaigns.

Requirements:

• Proven years of experience in e-commerce management or a similar role.
• Proficiency in e-commerce platforms such as Shopify, Walmart or WooCommerce.
• Strong understanding of web analytics tools, such as Google Analytics.
• Proven track record of driving online sales growth and achieving revenue targets.
• Excellent project management and organizational skills.
• Ability to analyze data and make informed decisions to optimize website performance and user experience.

Who We Are

New Energy Nexus (www.newenergynexus.com) is an international not-for-profit organization that supports clean energy entrepreneurs with funds, business acceleration and access to networks. We started in California and have expanded operations into China, India, Uganda, Thailand, Indonesia, Vietnam and Philippines.

Our mission is to support diverse entrepreneurs to drive innovation and build equity in the global clean energy economy. Our goal is to support 100,000 startups to succeed by 2030 – a decisive decade in our collective struggle with climate change. With our network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Through our global network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Since 2004,

New Energy Nexus started in Southeast Asia to build an ecosystem of clean energy entrepreneurs working on solutions to address this regional energy growth and the climate change situation. New Energy Nexus launched its Philippines program in 2019. We support energy entrepreneurs to create new innovative energy startups that will help to build the nation’s clean energy economy.

About the Role

As Partnerships Manager, you will develop and nurture partnerships that advance storytelling and outreach, build relationships that could potentially lead to follow-on opportunities for NEX PH and program alumni, and plan events that showcase the clean energy entrepreneurs we support.

Duties and Responsibilities

Reporting to the Philippines Country Director, you will collaborate cross-functionally with the Philippines team at New Energy Nexus and external partners to:

• Scope out, negotiate and finalize partnerships with partners and funders whose mission align with New Energy Nexus
• Grow a network of business development partnerships for potential follow-on funding / pilot / demonstration opportunities for early-stage entrepreneurs (e.g. Venture Capital firms, Government contacts, Social-impact Investors, Mentors, Utilities, Developers, Corporations, Universities, Hospitals, and general connections to resources) in collaboration with program staff.
• Organize regular investor pitch events (online or in-person) in coordination with the programs team including space, sponsor, keynote speakers etc. with the aim of getting clean energy startups from our programs exposure to potential business partners.
• Develop and follow-up on innovative proposals for partners and funders to enable New Energy Nexus Philippines to support more startups in clean energy sectors
• Cultivate and nurture strategic partnerships to help drive equity and diversity into outreach and marketing initiatives with the aim of increasing the diversity of applicants.
• Execute innovative collaboration and partnership programs with partners and funders
• Organize and maintain a CRM system.
• Represent New Energy Nexus Philippines at industry events and meetings with stakeholders

We are looking for someone with a Bachelor's degree and 5+ years experience in partnership management, community building, or other external-facing strategic role.

This is an ideal role for someone who:

•  Has experience with partnership strategy development, partnership agreements, and events management
• Is an organized go-getter with expert networker skills to execute and innovate in a fast-paced environment
• Is a multi-tasker with strong project management skills, who can juggle internal and external relationships with a high level of strategy and professionalism
• Is a natural investigator with a growth mindset with an ability to find who to contact in a complex organization
• Is collaborative, professional and personable, and has a history of cultivating productive relationships
• Has a positive outlook with excellent communication skills, who can bring strategy to ambiguous circumstances
• Has an existing network in clean energy, innovation, or entrepreneurship; understands the clean energy commercialization landscape

Compensation is competitive for the market the candidate is based in. Applicable benefits such as medical, dental, vision, paid time off, paid holidays and insurance will depend on the location of the selected candidate.

New Energy Nexus values and celebrates diversity among our employees and in our movement and knows that’s the way we’re going to win big. We are an Equal Opportunity Employer - all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, family/marital status or veteran status. All qualified candidates are encouraged to apply as soon as possible.

How to Apply

You may also submit your resume, letter of motivation (cover letter) and responses to our application questions by clicking on the “Apply for this job” button below to begin your application.

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

The Sr. Commercial Manager at Igloo will be instrumental in strengthening and expanding Igloo’s presence as a leading provider of digital insurance solutions in Southeast Asia. With a dual focus on managing existing client relationships and sourcing new business partners, this role ensures that Igloo’s innovative insurance products meet the evolving needs of businesses and consumers. The ideal candidate will leverage their expertise to deepen relationships with current partners while actively identifying and onboarding new partners to drive Igloo’s mission of making insurance accessible and affordable for all.

Job Responsibilities 

Account Management & Partner Relationship Growth

• Serve as the primary point of contact for existing clients and partners, nurturing relationships to maximize satisfaction, loyalty, and retention.
• Understand each partner's goals and collaborate closely with them to identify opportunities for upselling, cross-selling, and expanding their use of Igloo’s digital insurance solutions.
• Work with internal teams, including product, marketing, and compliance, to ensure seamless delivery of Igloo’s services and a positive partner experience.
• Regularly assess partner performance, providing insights and solutions to enhance their experience with Igloo’s offerings and drive mutual growth.
• Lead renewal discussions and negotiate terms that support both partner objectives and Igloo’s commercial goals.

New Business Development & Partner Sourcing

• Identify and develop new business opportunities, focusing on strategic partnerships that align with Igloo’s mission to make insurance accessible, affordable, and inclusive.
• Conduct market research to build a pipeline of potential partners who can benefit from Igloo’s digital insurance solutions, such as lifestyle protection, e-commerce insurance, and device protection.
• Present Igloo’s product suite to prospective clients, demonstrating how solutions like device protection, extended warranties, and loan protection can add value to their business and customers.
• Collaborate with prospective partners to structure agreements and negotiate terms that create long-term value and growth for both parties.
• Stay informed on industry trends, competitor activity, and evolving customer needs to guide business development strategies.

Cross-functional Collaboration

• Collaborate closely with the Head of Commercial to align on commercial strategies that support both existing and new partnerships.
• Coordinate with Igloo’s product, operations, marketing, and finance teams to tailor solutions that meet partner requirements, ensuring operational efficiency and compliance.
• Engage in cross-functional projects that enhance Igloo’s ability to deliver seamless and effective insurance solutions across various markets.
• Facilitate smooth communication and project coordination between departments to support partner onboarding and optimize ongoing account management.

Reporting & Performance Tracking

• Track and evaluate performance across both account management and new business initiatives, using data-driven insights to optimize strategies and decision-making.
• Prepare and deliver regular updates to the Head of Commercial, highlighting partnership growth, key achievements, challenges, and emerging opportunities.
• Establish and monitor KPIs related to account management and business development, ensuring alignment with Igloo’s broader commercial and strategic objectives.

• Bachelor’s degree in Business, Marketing, Finance, or a related field; experience in the insurance, fintech, or tech industries is preferred.
• 5+ years of experience in account management, business development, or sales, with a demonstrated focus on client relationship management and business growth.
• Deep understanding of the insurance industry and digital solutions, ideally with experience in insurtech or related fields.
• Proven track record in managing and expanding client relationships, as well as in identifying and securing new business opportunities.
• Strong communication, negotiation, and presentation skills, with an ability to connect effectively with diverse audiences.
• Highly collaborative, with experience working across teams and departments to deliver integrated solutions.
• Strong organizational skills and an analytical mindset, with the ability to handle multiple accounts and projects simultaneously.

• Comprehensive Health Coverage: HMO coverage starting Day 1, with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.

WHAT IS YOUR ROLE

As an Accounts Receivable Manager, you will be responsible for overseeing the accounts receivable process and ensuring the timely collection of outstanding balances for our clients across multiple brands. Your role is crucial in maintaining positive relationships with customers and optimizing the collections workflow to reduce delinquency rates. Additionally, you will serve as the main point of contact for legal firms engaged with the company for escalated accounts.

WHAT WILL YOU DO

• Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.
• Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.
• Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.
• Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.
• Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).
• Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.
• Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.
• Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.
• Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.
• Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.
• Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.
• Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
  Report CFGI (consulting) for the time being 
• Managing StayNTouch, billing system daily
• Working closely with members of other departments within Corporate Finance and across the company 
• Work with guest and customer service teams on inquiries related to billing matters. 
• interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)). 
• Review open accounts and send invoice reminders or new invoices
• Prepare month-end reconciliation 
• Prepare and record month-end journal entries  
• Collaborate with other departments and teams to support the organization’s financial management and decision-making.
  
  

• 4-6 years of experience developing a similar role.
• Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.
• Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.
• Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.
• Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.
• Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.
• Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.
• Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.
• Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.
• Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

We are seeking a new Manager/ Sr. Manager-Client Solutions for our Manila office

In brief

As our new Manager/Sr. Manager-Client Solutions - Manila you will be responsible for acquisition of new clients.

Reporting to the Associate Director - Client Solutions, you will drive business development efforts that generate leads, enhance brand visibility, and increase sales.

• You will drive business development efforts in the region, acquire new clients and manage sales targets .
• You will gather market intelligence, including information on clients and competitors in the "Office Interiors Design & Build", market sector, industry trends, future projects, etc.
• You will generate and track leads and forecast your sales efforts to create new bookings.
• You will work closely with the Director and the Team to complete the sales cycle
• You will collaborate in developing the systems, materials, and resources necessary for business development, including proposals, presentations, and serving offerings to win work.

What we expect

• You are a goal oriented sales professional with experience of managing complex sales cycles with B2B selling process to multi-national companies in Bangalore.
• You have achieved quota/annual targets in your previous roles
• You have an engaging personality with excellent communication skills

• You have experience working in Interior Design firms selling "Office Interiors Design & Build" services.
• You have an undergraduate or graduate degree in business, marketing, or another field relevant to this role, with a minimum of 5 years of sales/ business development experience .

Who We Are

To find out more visit www.spacematrix.com

As an Associate Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers 

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes on promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers 

This role is part of the AP CCM team, and will be based in Pasay office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating end-to-end client contract management process which includes reviewing and processing contract requests, contract drafting, managing stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).

• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.

• Serve as Subject Matter Expert to onboard new and manage changes to existing contract types, establish contract workflow and reporting process, lead team training and knowledge-sharing efforts to other CCM members, and assimilate it into CCM day-to-day operations.

• Liaise with internal stakeholders e.g. Technology team, Global Sales and Commercial Operations (GS&CO) team, CS Project Management Office (PMO) to discuss, test, and deploy fixes and enhancements tickets for Contract Lifecycle Management (CLM) tool i.e. Apttus/Icertis and Customer Relation Management (CRM) tool i.e. Microsoft Dynamics. This requires profound working knowledge of both tools and CCM day-to-day operations to be able to identify issues and enhancement opportunities, and liaise with relevant stakeholders to assess potential upstream or downstream impact in our workflow. Strong project management and critical thinking skill is needed to work with multiple stakeholders including other regions’ CCM colleagues in prioritizing tickets to meet timeline, and apprise CCM Management of potential delays.     

• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities independently with limited supervision.

• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.

• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.

• Proactively participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

• This is an individual contributor role with a potential to grow into a people manager role when the need arises.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your team will be your key focus, developing their skills and knowledge and build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter as you will reviewing all reporting requirements, including financial statements and ad-hoc client deliverables.

Building strong and effective relationships with colleagues and the wider business is an essential.  You’ll also need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.   

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

• Knowledge in bar drinks and menu creation
• Manages the stocks and setup for the bar in line with brand standards
• Can handle bar operations and people management
• Promotes the bar's full range of products

Summary

Responsible for establishing, implementing, maintaining and improving Health, Safety and Environment (HSE) management system in accordance with the ib vogt’s corporate policies, the applicable local regulations, and international standards (e.g. the Equator Principles IV, the IFC Performance Standard, and the IFC General EHS Guidelines).

You will report to the Head of EPC APAC and be a member of the management team. The position will have a functional reporting line to the E&S Manager, APAC.

Strategy and Capacity Building

• Establish and maintain a robust regional HSE long-term and short-term objectives including policies, procedures, and work plans to contribute the achievement of ib vogt’s HSE vision and mission.
• Develop and implement HSE management system in accordance with the prevailing regulations, international standards and ib vogt’s strategy.
• Continually review and update the prevailing applicable HSE regulation and other international standards register including its compliance program.
• Ensure HSE compliance program is carried out to minimize the HSE risks and to avoid workplace incidents as well as non-compliances.
• Establish and implement HSE training program, including induction program to enhance employees and main EPC contractors on the HSE awareness and competencies.
• Establish and implement internal and external communication program including employee's participation and consultation plan to facilitate effective HSE management system implementation.

Regional Project HSE Management

• Establish Project Health & Safety Plan and Policy, Project Emergency Response Preparedness Plans, Traffic Management Plan, and Non-Compliance Protocol - and periodically test and review its adequacy and suitability.
• Oversee Project Main EPC contractors’ HSE performances against agreed standards during construction phase.
• Ensure the incident investigation and analysis is carried out in accordance with ib vogt’s HSE standards and procedures, and to develop the necessary corrective and preventive actions to prevent recurrence.
• Establish and implement HSE inspection program to spot out potential non-conformance and followed by effective corrective and preventive action.
• Establish HSE internal audit program to verify the effectiveness, suitability and adequacy of the HSE management system.
• Generate regular HSE monitoring reports to track Project KPIs and collaborate with cross-functional teams to incorporate HSE considerations into operational plans and processes.
• Bring forth HSE reports in monthly basis and present it to the regional in vogt’s Management providing HSE management system performance including compliance status.

Additional Task:

• Contribute to regional HSE analysis to identify systemic issues and assess trends, including propose the internal HSE policies/procedures adjustments as needed.
• Contribute to regional supervision HSE reviews and periodic reports.
• Handle additional assignments as directed by the regional Management or Project.

Job Summary:
The Senior Land Acquisition Manager - Right of Way for Transmission Lines is a leadership role responsible for overseeing all aspects of land acquisition and right of way processes to support the successful development and execution of transmission line projects. Reporting to the Head of Project Development, the Senior Land Acquisition Manager will lead a team and collaborate with internal and external stakeholders to secure necessary land rights, permits, and approvals. This position is crucial in aligning strategic land acquisition efforts with the company’s project goals and compliance requirements.

The ideal candidate will bring extensive experience in land acquisition for large-scale infrastructure or renewable energy projects and possess a deep understanding of regulatory and legal aspects of right of way acquisition.

Responsibilities:

Strategic Planning & Management:
Develop and implement comprehensive strategies for land acquisition and right of way processes for transmission line and access road projects.
Provide strategic guidance to the acquisition team, ensuring alignment with project timelines and regulatory requirements.
Establish KPIs and performance benchmarks for land acquisition activities, regularly monitoring progress to ensure project objectives are met.

Risk Management & Due Diligence:

• Lead the identification and assessment of commercial, legal, and regulatory risks associated with transmission line routes and right of way acquisitions.
• Develop and enforce best practices for due diligence, ensuring compliance with legal standards, environmental regulations, and company policies.
• Collaborate with legal and compliance teams to proactively address potential risks and resolve complex property issues.

Stakeholder Engagement & Relationship Management:

• Build and maintain strong relationships with key stakeholders, including landowners, local government units (LGUs), national government agencies, and other regulatory bodies.
• Serve as the primary point of contact for high-level discussions with government entities (DAR, BIR, DENR CENRO, Registry of Deeds, etc.), securing endorsements, permits, and clearances necessary for project development.
• Represent the company in negotiations, public consultations, and discussions with community leaders and stakeholders to secure support and mitigate opposition.

Team Leadership & Development:

• Lead and mentor a team of land acquisition specialists, providing direction, training, and development to enhance team performance and efficiency.
• Facilitate knowledge-sharing and collaboration within the team to improve processes, address challenges, and ensure a unified approach toward land acquisition objectives.
• Actively participate in recruitment and selection of new team members, ensuring the team has the necessary expertise and capabilities.

Project Coordination & Communication:

• Coordinate with technical, engineering, and project development teams to ensure alignment on project needs and constraints related to land and right of way acquisitions.
• Provide regular updates to the Head of Project Development and senior management on project status, risk assessments, and critical issues impacting timelines and budgets.
• Act as a bridge between various departments to facilitate the smooth flow of information and resolve conflicts related to land acquisition processes.

Regulatory Compliance & Documentation:

• Ensure all land acquisition activities are conducted in strict adherence to applicable laws, ordinances, and regulations.
• Oversee the preparation, review, and submission of all documentation required for permit applications, ensuring accuracy and completeness.
• Maintain a comprehensive record of agreements, permits, clearances, and other critical documents, ensuring data integrity and easy accessibility.

Financial Oversight:

• Manage the budget for land acquisition and right of way activities, ensuring efficient use of resources while maintaining compliance with financial protocols.
• Review and approve financial reports related to land acquisition expenditures, ensuring alignment with project budgets and corporate financial policies.

• Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.
• Utilizes revenue management to maximize revenue generation based on data.
• Ensures Guest or Member satisfaction at all times by ensuring that safety and service are always the spa's priority.

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
  

SYSTEM REQUIREMENTS:

• PRIMARY
• Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP
• Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
• Computer Memory/RAM: 4.00 GB
• Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $1400 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

Carousell is seeking a skilled Group Tax Associate Manager to join our corporate controllership team. In this role, you will work closely with finance teams across the organization, leveraging your expertise in tax within the APAC region. Reporting to the Group Head of Tax and Treasury in Bangalore, you will play a key role in shaping and executing our tax projects. The ideal candidate will bring extensive experience in managing tax function and a proven track record in the APAC market

Roles and Responsibilities:

• Ensure tax compliance and timely filing of returns  - handle tax compliance processes for corporate income tax, indirect tax (eg GST, VAT, SST or equivalent), WHT, Stamp Duty. This requires working with the tax agents and the controllers to ensure that all returns are filed and payments are made within the prescribed timelines. 

• Review tax computations and provide tax advisory and support to business groups

• Collaborate with external professionals and local tax authorities to manage tax-related matters and address tax queries

• Tax Controversy – assist with tax enquiries/ tax audits for the key jurisdictions under coverage.

• Assist with tax provisioning 

• Transfer Pricing - assist with transfer pricing compliance obligations (where required).

• Analyze and interpret the impact of changes to laws and regulations on tax liabilities and tax structuring

This role reports directly to the Regional Grid Solutions Manager based in Kuala Lumpur, Malaysia. The Grid Solutions Manager is a hybrid engineering and management role who would manage the engineering and designing organizations of the grid connections for medium to large scale solar projects and have oversight of the effective and efficient execution of grid projects by coordinating with different external stakeholders to develop the project schedules, address technical issues and designs, and to work with internal stakeholders to forecast work and develop a schedule of execution. The scope of works / duties and responsibilities for this role include the following but not limited to:

• Participate in projects from the conceptual phase until operation across the Asia Pacific region.
• Take on engineering and design of grid connections.
• Support the project development with technical expertise during the early stages of projects and new markets across the Asia Pacific region.
• Qualify and manage external engineering consultants.
• Specify and coordinate the technical aspects of tendering interconnection infrastructure projects to sub-contractors.
• Coordinate sub-contractors during design and execution of projects in cooperation with the on-site team across Asia Pacific region.
• Aggregating, managing and producing documentation and information for management, clients, lenders and advisers.
• Meet with utilities and stakeholders within the Asia Pacific region for technical discussions.
•  Coordination and communication with third party technical advisors.
• Other ad hoc as assigned.

Commercial Leadership 

• Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset; 
• To drive and champion a sales and growth mindset within the organization; 
• To develop a sales strategy and go-to-market execution plans, with a focus on growing revenue in new clients along with former NielsenIQ clients; 
• To build and empower a team that is accountable for the delivery of business goals and targets. 
• To develop the right offerings for SMB, the affordable price points to penetrate SMB clients 

Financial Acumen 

• Own and manage SMB P&L in your respective market, delivering revenue and EBITDA targets; 
• To build and deliver the SMB annual operating plan, achieving revenue and cost targets; 
• To manage the ongoing pipeline management, sales forecasts & sales meetings. 

Client Leadership 

• Build SMB client prospect database 
• Segment SMB clients by their data expertise & need state, to define relevant solutions that address their needs/ pain points 
• Work with Marcom to develop compelling content and campaign specifically for SMB, to build awareness and generate qualified leads 
• Actively engage with clients & taking ownership; 
• Be the voice of SMB client into NIQ, and the voice of NIQ into the client; 
• To ensure client centricity and satisfaction. 

Be an Ambassador 

• To represent the NIQ brand in the SMB market, participating in external events and professional speaking engagements; 
• To be a role model internally, participate in company events and activities 

What we expect of you, day to day.

• Coordinate the recovery of incidents by assembling a recovery team and/or collaborating with relevant SMEs and technical resources

• Personal adherence and adoption evangelism of the Incident Management Process

• Assist with process development/refinement initiatives, socialize and train colleagues (on the process) and fulfil any related internal audit obligations

• Be the co-custodian of all incident related data. Ensure data is accurately recorded to aid in the recovery efforts and for the purposes of historical analysis/MI

• Assist in developing and maintaining incident playbooks for common or anticipated incident scenarios

• Respond to reported incidents from various channels (voice, email, ITSM/alerting toolsets)

• Ensuring the impact of a given incident is fully understood as swiftly as possible and that cases are prioritized/categorized correctly and assigned to the appropriate group(s) for resolution

• Manage all (P1-P4) incidents throughout their Lifecyle and ensue they are progressed/recovered in line with any applicable SLA/OLA

• Create internal / external Incident Reports for all P1 Major Incidents

• Issue internal / external Incident communications

• Ensure Incidents are escalated into the Crisis Management function/team inline with the documented process

• Work with VOCC & POCC teams to enhance our monitoring capabilities and our triage processes with the aim of eliminating or mitigating the impact of future incident

• Assist with creating and distributing an Incident Management Performance Dashboard/Report (volume, cause, method of identification, recovery time, impact, etc.)

• Work within and contribute to the CSI (Continuous Service Improvement) framework to improve the service and/or client experience and streamline the delivery of support services

• Work closely with the problem management function to ensure our Problem resolution efforts are prioritized appropriately

• Deliver on other Incident Management related tasks and actions as stipulated by the Senior Incident Manager and the Head of Service Management

• Perform all tasks and activities in accordance with Visa Payments Limited’s policies, procedures, and contractual commitments

• To join the 24/7 on call Major incident team on a rota basis (on completion of probation and relevant training)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.