Total 69 communications officer job vacancies in Others category in The Philippines

The Communication Manager oversees the internal and external communications strategy of the Ubisoft Philippines Studio and the Zone, ensuring that the communication needs of the Ubisoft group are being fulfilled.  

Reporting directly to the Zone Communications Director, you will focus on employee and executive strategic communications, supporting the Managing Director and Philippine Studio Manager. 

You will collaborate with studios in the Ubisoft Zone (Vietnam, India, and Singapore) and align strategic priorities and objectives. You will define, implement, and execute the communication strategy locally.  

You will lead and monitor all events and campaigns in all our communication platforms, sharing our brand as Ubisoft to our target audiences. 

You will serve as the spokesperson for the Philippines studio as needed, being the local point of contact both for the other Ubisoft studios and local press & media. 

Zone Communications 

• Collaborate with Zone Leads across India, Singapore, and Vietnam for the Zone comms strategy and messaging. 
• Support the Managing Director in executing employee and executive messaging for the zone and cascading the zone level information locally. 
• Be the main contact point based in Philippines for all global and zone employee communications, events and projects. 

Employer Branding & Communications Strategy 

• Define, implement and execute a local communication strategy that aligns and supports the goals of the studio, zone, and of the group. 
• Collaborate with cross-functional teams across the studio and the Zone to ensure messaging and branding consistency. 
• Design and deliver a strong local employer branding strategy and plans, closely linked to the Talent Acquisition and Development plans and strategies. 
• Create local communication campaigns & media alerts 
• Shape local key messaging. 

Executive Leadership Messaging and Strategy 

• Write, edit, and produce high-quality content for various communication platforms, including executive presentations, speeches, articles, newsletters, and events.  
• Provide media training, coaching, and feedback to the leadership team and ambassadors on their communication skills and style.  

PR and Media Relations 

• Serve as the point of contact and be the spokesperson for Ubisoft Philippines in events and for all local communication related inquiries  
• Identify speakers and speaking opportunities for the studio and its products 
• Manage press and influencer relations 

Content Creation and Planning  

• Position engaging studio content within the network and the group channels 
• Plan and create content for all studio platforms (e.g. social media channels, intranet, and newsletters) 
• Monitor, respond and engage with the studio’s followers in external channels 
• Monitor, respond and engage with the employees on internal communications channels 

Event Management and Execution  

• Identify, conceptualize and execute local external and internal events, including budgeting and forecasting (this includes but is not limited to studio town halls, gaming conventions, and other marketing events) 

Studio Engagement & Support 

• Provide the employees with studio, network and group updates 
• Support the implementation and execution of network and group events 
• Support the transversal team with the implementation and execution of other events and initiatives (including creation of job ads and posters) 
• Lead the team in the application to local awards and recognition opportunities  
• Support in the design of studio swag  
• Support the Local Crisis Cell and manage Crisis Communications as needed. 

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Responsibilities (how we will measure success)

• Support the Luxembourg-based Compliance team of the AIFM (IQ EQ Fund management (Luxembourg) S.A.) in preparing “Know Your Relationship” (KYR) files for both onboarding of new relationships but also for the periodic review (or refresh) of the KYR documentation.

Tasks (what does the role do on a day-to-day basis)[1]

KYR officer will:

• Review and analyze the necessary KYR documents received to onboard new relationships clients and to perform the periodic refresh of the KYR files (based on a risk-based approach);
• Generate and manage reports on KYR files, including creating checklists to track document statuses for each relationship;
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Escalate significant AML/CFT deficiencies and issues identified to the Compliance team;
• Provide support to the Compliance department for any ad-hoc requests from various stakeholders (e.g. preparation of KYR files for control purposes, screening on prospects, etc);
• Have a high level of autonomy and support other Manilla team members with their questions

Key competencies for position and level

Getting things right and doing the right thing lie at the core of our AIFM team as they make sure we’re always consistent and comply with current financial regulations. While the role is focusing on AML and Compliance, you will need to be a master organizer, enjoy variety and a methodical planner. 

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and escalate if rules and regulations are breached.

Attention to detail is a must to have.

Every day brings a new challenge so you’ll need to be a team player at heart, pro-active and with an eye for detail, as well as great organizational skills so you can prioritize your day-to-day and meet the deadlines. Building relationships across the business is a must have to succeed and be effective in this role. 

Our team are our second line of defense and ensure that we are compliant with applicable laws, corporate and service standards, company policies and procedures. With the support of your team and using your own judgement you will need to identify any risks or concerns and report them in a timely manner.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

The Labor Relations (External Services Officer) is responsible for the effective management and implementation of subcontracting to ensure the compliance of subcontractors in accordance with the Government Regulatory and Company’s business requirement.

1. Guide the department in planning the work to be subcontracted that is aligned with the goals of the projects as well as identification of qualified subcontractors. 
2. Recommend improvements, implements and monitors subcontracting process and procedures. 
3. Recommend, proposes improvement on subcontracting procedure in the system. 
4. Support in the execution of  subcontracting signed agreements.  Ensures all the requirements are submitted and complied. 
5. Consolidates and ensures subcontractor’s concern and/or incidents not limited to operational issues are resolved swiftly and recommend resolution. 
6. Facilitates approval of additional subcon plantilla, consolidates and updates on the plantilla registry. 
7. Ensures that subcontractors are informed and updated on the requirements of concerned departments. 
8. Ensures and monitors compliance of the service provider to applicable wage orders. 9. Ensures accurate and timely reporting of HC and Subcontractors business Compliance 
9. Conducts and ensures requirements on performance evaluation to all contractors are being taken religiously 
10. Conducts regular meetings with subcontractors to keep track of performance. 12. Prepares budget for any related subcon expenses. 
11. Understands legal requirements at execution level related to management of Subcontractor, reducing legal risks and ensuring regulatory compliance. 
12. Coordinates with HR and Legal on legal compliance. 
13. Performs other tasks as may be directed by immediate superior

Job Description

Responsibilities (how we will measure success)

• Support the Luxembourg-based RC (‘responsable du contrôle du respect des obligations’) and the Know Your Asset (‘KYA’) teams in carrying out their daily responsibilities concerning AML/KYC compliance for both external and internal parties.

Tasks (what does the role do on a day-to-day basis)

AML & Compliance officer will:

• Review and analyze the necessary KYC/KYA documents received to onboard new clients and conduct asset KYA analysis for the Asset DD service;
• Generate and manage reports on AML/KYC data for both investments and clients, including creating checklists to track document statuses for each investment;
• Assist the Luxembourg team in creating various AML/CFT and KYA reports such as the RC annual report, agreements, quarterly RC report, AED/CSSF forms, and more.
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Escalate significant AML/CFT deficiencies and issues to Senior management of the RC/KYA team;
• Provide support to the RC and KYA teams for any ad-hoc requests from various stakeholders;

Key competencies for position and level

Getting things right and doing the right thing lie at the core of our AIFM team as they make sure we’re always consistent and comply with current financial regulations. While the role is focusing on AML and Compliance, you will need to be a master organizer, enjoy variety and a methodical planner. 

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and escalate if rules and regulations are breached. Attention to detail is a must to have.

Every day brings a new challenge so you’ll need to be a team player at heart, pro-active and with an eye for detail, as well as great organizational skills so you can prioritize your day-to-day and meet the deadlines. Building relationships across the business is a must have to succeed and be effective in this role. 

Our team are our second line of defense and ensure that we are compliant with applicable laws, corporate and service standards, company policies and procedures. With the support of your team and using your own judgement you will need to identify any risks or concerns and report them in a timely manner.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Proficient verbal and written English, other languages are an advantage
• Eager to learn and grow
• Ability to work in team: excellent interpersonal and communication skills towards management and staff
• Be well organized, with attention to detail and autonomous
• Drive, initiative and ownership
• Flexible working hours

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

•  

  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data

• Prepare and file related tax returns (e.g., VAT, income tax, withholding tax) accurately and on time.
• Ensure compliance with BIR and other regulatory requirements.
• Maintain organized tax records and documentation for internal and external audits.
• Reconcile tax-related accounts to ensure accurate reporting.
• Assist on tax refund filing.
• Assist in researching and interpreting tax laws, advising on implications for business operations.
• Support the development of tax strategies and provide guidance to departments on tax-related issues.
• Serve as the primary contact for BIR and other government audits related to tax matters.
• Provide documentation and support to auditors, ensuring timely response to requests. Internal Revenue (BIR), BOI, 
• Securities and Exchange Commission (SEC).
• Monitor and ensure compliance with new tax regulations and advise management on potential impacts.
• Assist in monitoring and processing of related compliances and filings

The External Services Officer is responsible for the effective management and implementation of subcontracting to ensure the compliance of subcontractors in accordance with the Government Regulatory and Company’s business requirement.

• Guides the department in planning the work to be subcontracted that is aligned with the goals of the projects as well as identification of qualified subcontractors.
• Recommends improvements, implements and monitors subcontracting process and procedures.
• Recommends process improvement on subcontracting procedure in the system.
• Assists in the execution of subcontracting signed agreement. Ensures all the requirements are submitted and complied.
• Consolidates and ensures subcontractor’s concern and/or incidents not limited to operational issues are resolved swiftly and recommend resolution.
• Facilitates approval of additional subcon plantilla, consolidates and updates on the plantilla registry.
• Ensures that subcontractors are informed and updated on the requirements of concerned departments.
• Ensures and monitors compliance of the service provider to applicable wage orders.
• Ensures accurate and timely reporting of HC and Subcontractors business Compliance
• Conducts and ensures requirements on performance evaluation to all contractors are being taken religiously
• Conducts regular meetings with subcontractors to keep track of the performance.
• Prepares budget for any related subcon expenses.
• Understands legal requirements at execution level related to management of Subcontractor, reducing legal risks and ensuring regulatory compliance.
• Coordinates with HR and Legal on legal compliance.
• Performs other tasks as may be directed by immediate superior.

Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team.

The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.

Key responsibilities

• Policy Analysis: Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.
• Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.
• Borrowing Power Assessment: Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.
• Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.
• Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
• Income Determination: Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.
• Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.
• Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.
• Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties
• Post-settlement tasks such as pricing and rate reviews
• Handling complex and/or urgent requests
• Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders

• Proven experience in loan processing within the Australian mortgage industry.
• Proficiency in end-to-end loan processing tasks.
• Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.
• Ability to work independently with minimal supervision.
• Goal-oriented mindset with a drive for career advancement.
• Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).

Qualifications:

• Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.
• Exceptional English communication skills (verbal and written).
• Strong analytical, organisational, and interpersonal skills.
• Unwavering commitment to professional excellence.
• Uphold a standard of excellence in every aspect of your work.

• Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry.
• Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid Australian holidays to strike a harmonious work-life balance.

How to Apply:

Interested candidates are invited to send their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to talent@vistaworkforce.com you may also share your resume via WhatsApp with : Aarti Shah- +91 93729 42969 / +61278135457

Please note: Our offices are located in both Manila and Cube. We are seeking candidates who are based in or willing to commute to either location. Please indicate your preferred office location when applying.

Join us and be part of our journey towards excellence!

Responsibilities

The Data Manager is responsible for leading a team of data analysts, managing the end-to-end process of data extraction/collection to final output (e.g. Excel, Tableau etc). They will maintain procedures and controls around the data workstream to ensure maximum efficiency. They will utilize technology e.g. web forms, unstructured data extraction tools and other tools, liaise with clients to develop their product, and actively seek to become an SME in this area.

Tasks

• Manage and lead a team of data analysts
• Establish and enhance the data product offerings for clients in the areas of ESG, public equities, direct portfolio companies etc
• Create and maintain procedures and controls around the data workstream and end-to-end process to ensure maximum efficiency
• Further establish and lead the data team function within AOS, with the collaboration of the DevOps and Client Services where needed
• Manage and further enhance the end-to-end process of data collection/extraction to final delivery/output
• Seek to improve efficiency and processes where needed, utilising technology solutions to reduce manual process / human error
• Perform the development, maintenance, and internal testing of client dashboard (complex and non-complex)
• Support the product development team by implementing new features to the standardisation dashboard, as and when needed
• Transfer pilot data onto portfolio monitoring platform for prospective client demonstrations, identifying the visuals based on the type of data set
• Define, execute, and interpret SQL queries from IQEQ on premise database or data warehouse (e.g. Snowflake)
• Support Client Services and other stakeholders
• Collaborate with stakeholders to understand and troubleshoot dashboard issues and develop appropriate solutions
• Identify new dashboard features, seek improvement and efficiencies in existing client workbook and process
• Lead/support/attend client meetings to understand detailed project requirements, understand business problems and provide recommendations
• Communicate project status updates and provide recommendations
• Follow Definition of Done and process around Azure DevOps
• Conduct demo and/or Cosmos admin training
• Provide buddy system with other developers

• Implementing systems and conducting checks to ensure food handlers practise good food and personal hygiene during food preparation;
• Assisting operators to conduct in-house supervision and correct irregularities detected;
• Provide training and guidance to employees on best practices for maintaining cleanliness, hygiene, and quality standards.

Department:

Responsibilities (how we will measure success)

• You need to have the ability to understand XML schema to be able to prepare and review FATCA & CRS reports before submission;
• You need to assist in performing checks on regulatory changes concerning FATCA & CRS and impacts to due diligence and reporting;
• You need to be able to assist the AML/KYC team, as and when needed;

Tasks (what does the role do on a day-to-day basis)

• You will take part of the annual FATCA & CRS reporting by the relevant deadline to the tax authority;
• Check the quality of FATCA & CRS self-certification & due diligence (Such as W-8 and/or W-9 forms), as and when required;
• Preparation of W-8IMY and withholding statement;
• Preparation of the Record of Steps;
• Preparation of DAC7 notification letters to reportable investors;
• You will be required to respond to queries from our stakeholders (clients, colleagues, Tax authority), under supervision where required, especially in writing, in a timely and courteous manner;
• Promote ideas for process improvement and assist in their implementation;
• To ensure that time sheet is accurately updated;
• To promote a positive attitude and team approach by maintaining effective working relationships with colleagues;
• To ensure protections of information assets of IQ EQ.

Key competencies for position and level (see Group Competency model)

• Action oriented
• Collaborates
• Drives result

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Have excellent communications skills, verbal and written;
• Attention to detail and good organisational skills;
• Have the ability to work under pressure and develop the right attitude;

Salary: P50,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• Minimum 3 years accounts payable experience
• Previous experience using ERP system
• Demonstrated ability to drive change through process improvement
• Experience in Other Admin type roles; with high volume transactions
• Flexibility to do more than AP (Be able to work with business as it evolves to help manage different Receivable, types including Accounts Receivable, and administrative tasks)

Nice to Have:

• Previous experience in the Retail industry
• Experience in MS AX and D 365 environments
• Experience in Concur
• Experience in Accounts Receivable, Lease administration

What will you do?

Main Duties:

• Contributing to technical development and training of finance team members
• Process Invoices daily, including working with other stakeholders to verify any errors
• Post the invoices accurately in system
• Working with supplier and sourcing teams to ensure stock is invoiced at correct prices in AP sub-ledger.
• Matching prepayments to invoices before end of month.
• Completing monthly creditor reconciliations for all suppliers including commentary for all reconciling items.
• Performing general administrative and behavioral tasks as required.

Beyond Accounts Payables:

Help work thru administration / management of different types of transactions including:

• Accounts receivable / Credit & Debt Management
• Financing Partners transactions (Afterpay, Zip, Latitude)
• Supplier Reconciliation
• Lease administration
• Customer and Supplier refunds

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Job Description

Key Responsibilities:

• Responsible for preparing work to agreed internal deadlines to the expected standard
• Knowledge of all banking systems including a good understanding of different client payment processes
• Knowledge of deadlines and deliverables and early escalation of issues to the GPT Supervisor
• Minimise risk to IQEQ by following procedures and checklists
• Be proactive in identifying development and training requirements

Tasks

Client Delivery

• Ensure all client queries are appropriately responded to and all emails received into the team’s mailbox are actioned
• Ensure all payments are processed accurately and delivered to required timescale
• Ensure all contact and time reporting system changes are processed accurately and delivered to required timescales
• Establish and maintain effective lines of communication with CS Teams regarding the progress of tasks and share information with GPT colleagues
• Identify areas for improvement regarding GPT process and offer solutions
• Providing support and training to the rest of the team, and

IQEQ Fee Processes

• Accurate daily completion of the time reporting system for all tasks undertaken

Systems

• Understand and use best practice on Investran
• Understand and use best practice on the time reporting system
• Understand the process in setting up, gaining authorisation for and releasing payments via the various banking systems

Risk

• Ensure relevant procedures and checklists are adhered to and completed to minimise risk of errors
• Reports any breaches, complaints or errors to the relevant Client Services Team Accountant and Compliance officer promptly
• Assist in the preparation of error reports, identifying areas of operational risk and proposing appropriate remedial actions within 24 hours of identifying the error

Other

• Undertake any additional reasonable requests as deemed by the firm

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

• Support to develops Key Projects by attaining turnover and Sika share targets in the Philippines.
• Ensure key project clients and international key customers are satisfied with the services provided, identifying new business opportunities for key clients
• Maintains customer rapport and build relationship with key project owners, consultants and keep watch for business expansion. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Collaborate with specs team to maintain and develop a network of direct contacts with Engineering Firms, Architects, consultants, main contractors (international and locals), Applicators thereby establishing a degree of TRUST for current and future Key Projects.
• Coordinate and maintain all KPMs, reporting in the different formats required.
• Coordinate with TM, sales, procurement and production to ensure availability of products for the projects and help to plan deliveries
• Prepare technical proposal for projects, presentations and ensure a proper technical message is passed to the client.
• Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.
• Ensures that the Quality and Environmental Management System is followed. 
• Ensures that all operating standards are always adhered.
• Strictly complies with company policies, systems and procedures, work rules and regulations. Performs other responsibilities that may be assigned from time to time by its immediate superior.

As part of our Depositary Services team who are responsible for our Private Equity and Real Estate Fund clients; you'll build strong customer relationships with existing and new clients, external providers to gain an insight into their needs and ensure we deliver customer-centric solutions. 

Drawing on your existing experience you will be responsible for safeguarding and verifying the ownership of their assets and monitor the performance of cash flow activities, to include the oversight checks and control of valuations.

Compliance and regulations has never been more complex; you’ll need to ensure we comply with the AIFMD requirements and keep up to date with legislation, professional standards and regulatory changes affecting the Luxembourg domiciled funds, safeguarding us from potential risks.

You’ll need to be thorough in all you do, using your own judgment to highlight and report complaints, operational risks, suspicions in accordance with our local procedures. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Knowing how to build effective relationships with your immediate colleagues and other team members within the wider business. Having open dialogue, working collaboratively and instilling trust, through honesty integrity and sincerity will be an essential requirement for this role.  

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

You'll play a key role in our Global Payment Team (GPT) Manila, ensuring high quality services is provided to the Client Services Teams.

You will be responsible for overseeing all Investran request and payment instructions are settled accurately and on a timely basis. We pride ourselves for being resilient, respectful and open. You’ll need to be pro-active and be able to maintain clear communication between your colleagues, other teams and the wider group.

Every day brings a new challenge so you’ll need to be a team player at heart with a ‘can do’ attitude, with an eye for detail, great organisational skills so you can prioritise your day and sometimes with conflicting deadlines that still need to be met.

It is essential that you follow the correct processes and procedures to help us ensure we are compliant with applicable laws, service standards, company policies and procedures. You will need to have a curious mind and use your initiative to identify any risks or concerns ensuring you report them in a timely manner.

• Responsibilities (how we will measure success)

• Responsible for overseeing workflow management in Manilla for payment processing and banking admin tasks. 
• Responsible for preparing work to agreed internal deadlines to the expected standard
• Knowledge of Trident and banking systems including a good understanding of various client payment processes
• Knowledge of payment cut offs, internal deadlines for payment processing and ensuring early escalation of issues to GPT team managers in Belfast
• Minimize risk to IQ EQ by following procedures and checklists
• Act as Trainor to our new team members
• Be proactive in identifying development and training requirements

• Tasks (what does the role do on a day-to-day basis)

• Ensure all payments are appropriately processed, and all emails received into the team mailboxes are actioned
• Ensure all payments are processed accurately and delivered to required timescale
• Establish and maintain effective lines of communication with GPT Managers and authorizers
• Identify areas for improvement re: GPT processes and offer solutions
• Providing support and training to the rest of the team, and other teams as required

1. Deploy MS Teams Direct Routing to new/existing Publicis Groupe sites in AMEA
2. Manage MS Teams / MS Teams Direct Routing infrastructure in AMEA.
3. Provide Level 2 support for MS Teams users.
4. Work with external vendors on support cases.
5. Manage documentation of all system, application and security changes, upgrades, and new implementations whenever appropriate.

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.  

Drawing on your existing experience you will be responsible for the AML/KYC preparation, analysis and set-up of the investors’ files eg. Individual, Company, Trust, Foundation, Regulated entity.

Following our policies and procedures is a must; meeting our regulatory obligations is essential but there will be times when you need to use your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

Balancing your day with different priorities and working closely with your colleagues to on-board our new clients is essential. Uou will follow-up of the KYC files with the relevant parties when needed such as Auditor, AIFM, Depositary, Compliance, Management. You will do AML screening, filing and scanning of the KYC documentation as well as receive, investigate and answer emails/ queries from internal and external parties in a timely manner.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Responsibilities (how we will measure success)

The successful incumbent will represent the first line of defense, with a focus on providing quality periodic review work on both clients and investors, supporting the Asia Pacific Team. The tasks will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines. This role will be to support the Fund Administration and Corporate Services segments.

Tasks (what does the role do on a day-to-day basis)

Periodic Review

• Perform AML/KYC periodic reviews and drive remediation efforts on existing clients to ensure all gaps are closed and in accordance with applicable regulations.
• To support team members in conducting screening, review of due diligence documents including source of funds & wealth, and risk assessments within established timelines.
• To ensure KYC documents are up to date and properly recorded/refreshed.
• To provide independent recommendations to mitigate the identified risks across the existing client book where necessary, and/or be responsible for escalating the findings to the necessary stakeholders.
• To assist the wider cluster teams with managing client data and trackers to see through the completion of full client KYC lifecycles.
• To perform management reporting on key statistics and status updates in an efficient manner.
• To support wider department initiatives in terms of policy and system application.
• Be the point of contact for clients to collect due diligence documents in relation to periodic reviews and provide timely responses to the same.
• To act as a resource to the other departments and stakeholders where required.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

  Key competencies for position and level

• Strong analytical skills with excellent attention to detail
• Organised and meticulous when handling large volumes of data and workstreams
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment
• Resourceful with good verbal and written communication skills

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  Key behaviours we expect to see

  In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

TSA’s People Officer provides generalist human resources support to the People Team and relevant stakeholders including, but not limited to, employee relations, leadership coaching, workplace health and safety, policy and procedures review/development and reward and recognition initiatives. The People Officer is an integral part of the People Team; in addition to providing first level human resources information and advice to leaders and employees they have a focus on analysis, insights and continuous improvement initiatives.

The People Officer analyses a variety of data sources to reveal current workplace trends and opportunities. The People Officer will partner with the People Operations team to brainstorm and implement initiatives that directly address data trends and improve business processes.

Responsibilities:

• Manage the ‘HR Admin’ inbox and escalate queries where required
• Coordinate screening and selection process for TSA’s quarterly Legends Award
• Assist in the deployment, retrieval and analysis of the Engage Survey
• Action People Operations team responsibilities in IT asset management procedures
• Support the People Coordinator to manage the HR Service Desk (SD) and action delegated tickets
• Support the People Coordinator on background HR screening checks for internal recruitment/transfers, re-hires and development opportunities as requested.
• Analyse data captured within TSA’s Engage survey, exit survey and case management; escalate concerns where applicable and identify opportunities for improvement
• Run basic reporting through Chris21
• Reporting and analytics as per established cadences and/or as requested
• Provide basic case management assistance to leaders (e.g. performance management, potential terminations for probation employees, abandonment of role, etc)
• Ensure appropriate internal escalation for high risk performance and conduct issues
• Research employment legislation and case law to inform advice and business decisions
• Support award determinations/ classifications processes as requested
• Support preliminary and formal workplace investigations as requested
• Support the preparation of employer responses to external claims as requested (e.g. unfair dismissal, adverse action and discrimination claims)
• Develop, or support the development, of resources for leaders and improve processes. (e.g. leader upskilling decks)
• Deliver presentations/ workshops to leaders/stakeholders
• Assist with collating/ updating HR and Safety training material.
• Log and maintain all accidents and incidents in the HR System.
• Support the management of the policy review register for all policies/procedures and resources on HR Half-Time.
• Continuous improvement of business processes based on inefficiencies and/or stakeholder feedback
• Assist with the delivery of national employee engagement processes, surveys and initiatives (e.g. Engage)
• Assist with the delivery of reward and recognition awards (e.g. TSA Ways Legend)
• Celebrate and share your peers’ successes
• Contribute to and collaborate with the team to generate new ideas and suggestions to improve team culture and promote inclusiveness
• Assist in promoting and implementing corporate social responsibility activities
• Contribute to strategic and operational planning exercises
• Provide assistance in the implementation of various HR projects
• To perform any other related tasks which may be necessary from time to time

• Performs all installations and testing of PC operating systems and associated applications within corporate/group standards.
• Provides helpdesk facility providing a user support function that covers all hotel operation application products.
• Evaluate & Perform Upgrades on software.
• Provide timely and effective support to internal and external guests.
• System maintenance.
• Maintains level of confidentiality and discretion for guests.