Total 12 front desk officer job vacancies in Others category in Makati

• Prepare and file related tax returns (e.g., VAT, income tax, withholding tax) accurately and on time.
• Ensure compliance with BIR and other regulatory requirements.
• Maintain organized tax records and documentation for internal and external audits.
• Reconcile tax-related accounts to ensure accurate reporting.
• Assist on tax refund filing.
• Assist in researching and interpreting tax laws, advising on implications for business operations.
• Support the development of tax strategies and provide guidance to departments on tax-related issues.
• Serve as the primary contact for BIR and other government audits related to tax matters.
• Provide documentation and support to auditors, ensuring timely response to requests. Internal Revenue (BIR), BOI, 
• Securities and Exchange Commission (SEC).
• Monitor and ensure compliance with new tax regulations and advise management on potential impacts.
• Assist in monitoring and processing of related compliances and filings

As a Senior Front-End Developer, you will lead the development of robust, high-performance, and visually appealing web applications. You will work with cross-functional teams to define, design, and ship new features while ensuring the technical feasibility of UI/UX designs. You should understand the entire web development process (design, development, and deployment), focusing on front-end technologies. You will mentor junior developers and guide best practices.

Key Responsibilities:

• Develop and maintain web applications focusing on performance, scalability, and usability.
• Collaborate with designers, product managers, and back-end developers to deliver high-quality features.
• Build reusable code and libraries for future use.
• Optimize applications for maximum speed and scalability.
• Ensure the technical feasibility of UI/UX designs.
• Implement responsive design and cross-browser compatibility.
• Lead code reviews, providing feedback on front-end architecture, quality, and efficiency.
• Stay updated with emerging technologies and industry trends to improve processes.
• Mentor and coach junior developers, promoting best coding practices.
• Troubleshoot and resolve front-end issues promptly.

• Required Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 5+ years of front-end development experience, with 2+ years of experience in React Native and Expo.
• Proficiency in JavaScript and TypeScript.
• Extensive experience building cross-platform mobile apps using Expo Managed Workflow.
• Strong understanding of React Native core libraries and third-party integration via Expo SDK.
• Experience with mobile performance optimization, debugging, and troubleshooting in Expo-based apps.
• Strong familiarity with version control systems (Git), and CI/CD processes.
• Experience integrating RESTful APIs into mobile applications.
• Knowledge of responsive design principles and mobile-first development.
• Experience with unit testing, end-to-end testing, and frameworks like Jest or Detox.

Preferred Skills:

• Experience with native modules and Expo's Bare Workflow for handling complex native functionality.
• Familiarity with Expo Build for creating production-ready Android and iOS binaries.
• Knowledge of push notifications using Expo’s Notification API.
• Understanding of cloud services like AWS, Google Cloud, or Azure.
• Experience with Agile methodologies and project management tools (e.g., Jira, Trello).
• Knowledge of app store deployment (iOS App Store and Google Play Store)
• With solid expertise in mobile-responsive web development

• Ensures compliance with arrival and departure standards based on Leading Quality Assurance.
• Supervise the Front Office Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose, perspective, preferences, and passions. 
• Ensure all corporate, regional and local Raffles Standards of Operating Policies and Procedures are adhered to. 

• Ensures consistency on exceeding guest services expectations by personal involvement in the arrival, rooming, and departure of key/VIP guests.

• Establishes strong and effective communication with all Departments and ensures that all Front Office Policies and Procedures are adhered to.

• Creates an environment that allows Colleagues to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts.  Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team. 

• Performs all installations and testing of PC operating systems and associated applications within corporate/group standards.
• Provides helpdesk facility providing a user support function that covers all hotel operation application products.
• Evaluate & Perform Upgrades on software.
• Provide timely and effective support to internal and external guests.
• System maintenance.
• Maintains level of confidentiality and discretion for guests.

What you will be doing:

• As an Assistant Front Office Manager, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
• Be responsible for the reception desk and concierge operations
• Ensure the accounts are correct and admin processes run smoothly.
• Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information.
• Awareness of room status and also the competitors’ status.
• Optimises the occupancy rate and average room rate.
• Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practice.

Reporting to the Director of Rooms and Guest Experience Manager, this position is responsible for ensuring we provide the highest level of guest service to all our guests most especially to our Japanese guests in Fairmont, Raffles and Raffles Residences. The Guest Relations Officer (Japanese Speaking) will be in charge of liaison with our Japanese guests whether checking in or checking out, an event attendee, F&B patron, in-house guest and offer assistance throughout the duration of their stay. This position shall also provide support to other departments (Sales, Events, F&B) to ensure that our Japanese clients are well assisted and attended to.  

• Has regular and close interactions with hotel guests, most especially Japanese guests whether in-house or for ocular inspections, event attendee, F&B patron, and to collect feedback and ideas 

• Support the Guest Experience Manager and ensure the guest experience centric culture is infused at all times and keep improving guest satisfaction to drive preferences, most especially to our Japanese guests 

• Assist Sales Managers in their Sales calls to Japanese corporate accounts 

• Handle site inspections together with Sales Manager for Japanese accounts/clients 

• Work with the guest relations team and ensure all standards and operational procedures are adhered to 

• Exhibit problem solving skill in efficient and timely manner, has ability to recover guest experience from negative into positive one 

• Allow and support team members to resolve internal and external guest service issues 

Assistant Front Office Manager
Inspiring and engaging. As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.

What you will be doing:

• Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
• Coach and train front office employees
• Assist and perform all tasks of front desk operations
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms revenue strategies and practices
• Flexible shifts may include mornings, evenings, weekends, and holidays

Front Office Supervisor
Reliable and engaging. As a Front Office Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

• Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
• Assist in effectively running the front office operations with a hands-on approach.
• Help guests and create positive experiences.
• Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
• Maintain strong working relationships and communicate with all departments.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced EMPLOYEE ENGAGEMENT OFFICER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Engagement Initiatives: Develop and implement programs and activities to boost team morale and cultivate a positive work environment.
• Feedback Collection: Conduct regular surveys and focus groups to gather feedback on employee satisfaction, and act on findings to make continuous improvements.
• Event Management: Organize and oversee both online and in-office corporate events, company anniversary, and sports activities, including team-building activities, holiday celebrations, and wellness programs (physical, mental, financial)
• Wellness Programs: Design and roll out wellness initiatives that address the physical, mental, and emotional well-being of staff.
• Retention Strategies: Collaborate with HR to develop and refine strategies aimed at increasing employee retention.
• Performance Rewards: Work with leadership to develop a rewards and recognition program that acknowledges outstanding performance and contributions to the company.

• At least 2 years of work experience within EMPLOYEE ENGAGEMENT
• BPO experience is a plus
• Willing to work on night shifts and in both sites - Makati and Mandaluyong

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Process documents and Data encoding
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Processing payments and sending confirmation details to customers.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.
  
  

• Fresh Graduate, Undergrad or vocational course are welcome to apply
• No gender preference
• No educational attainment required

• 22 to 31 yrs. Old
  

Work Schedule:

• Monday to Friday (9am to 6pm)
• Saturday (9am to 4pm)
• 8hrs duty per day
  

Deployment Area:
Salcedo Village, Valero One Center, 102 Valero, Makati City

• 15,860.00/month
• Free breakfast and lunch
• Once Regular Employee:
• Travel Incentive
• HMO
• Birthday Incentive
  
  

*This position is for all candidates located ONLY in the Philippines*

Start Date: January 22, 2024

Required language: English.

We are looking for a talented Front-End Developer with good design skills to join our team.

As a Front-End Developer, you will be responsible for implementing visually appealing and responsive user interfaces in web applications. You will focus on ensuring seamless user experiences and collaborating with Back-End Developers to align functionality with design.

Responsibilities:

• Determining the structure and design of web pages.
• Ensuring user experience determines design choices.
• Developing features to enhance the user experience.
• Striking a balance between functional and aesthetic design.
• Ensuring web design is optimized for smartphones.
• Building reusable code for future use.
• Optimizing web pages for maximum speed and scalability.
• Utilizing a variety of markup languages to write web pages.
• Maintaining brand consistency throughout the design.

• Proficiency in HTML, CSS, and either C# or Java.
• Familiarity with .NET, .NET MAUI, and XAML (for C# applicants).
• Good design skills and an eye for aesthetics.
• Strong problem-solving and collaboration skills.
• Excellent English oral and written communication skills

• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time)
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US$10 - $15 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

IMPORTANT: PLEASE SUBMIT YOUR RESUME & AUDIO IN ENGLISH.