Systems Analyst (Production Support)
8 months ago
Job DescriptionWe're in search of a System Analyst with a solid background in IT Operations. This role is pivotal in providing support for our HR Tech..
Job Description
We're in search of a System Analyst with a solid background in IT Operations. This role is pivotal in providing support for our HR Technology applications. The perfect candidate would be adept at technical troubleshooting, possess excellent analytical skills, and be a creative problem solver.
Key Responsibilities:
As a member of the Operations team, you will help maintain internal and Vendor-managed applications to comply with our standards.
Vendor Management.
As an Application Owner, you will work with issue owners and relevant teams to address audit issues related to the systems and applications they own.
Application Owners are responsible for ensuring all data privacy requirements are captured and up to date in the Data Privacy Tool.
Application Owners are responsible for remediation of security vulnerabilities reported for the application within the specified time.
Perform tasks as per IAM policies and procedures.
Work with vendors and the Operational Resiliency team to complete service impact assessments and define recovery metrics for applications.
Collaborate with the CMDB team to enhance data integrity.
Maintain CIs to ensure CMDB accuracy. Monitor unauthorized CI changes.
Report on noncompliance situations.
Administer the tool for configuration and asset management.
This is a hybrid role. Hybrid employees can alternate between remote and office work. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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