Total 82 operations advisor job vacancies in Others category in quezon city metro manila

The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Job Description:

As a member of the EUS Workstation Vulnerability Remediation team, the Sr. Operation Analyst will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment. This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM

• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.

• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.

• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.

• Improve processes and support methodologies by assessing need and requirements.

• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.

•  Act as the point person for Exception Management/requests

• Willing to cover and support U.S. business timings extensively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Job Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

WHAT YOU’LL LIKE ABOUT US 

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

A People Operations Specialist is a key HR role focused on enhancing employee experience, implementing HR policies, and supporting the day-to-day operations of the HR department with a tech-savvy approach. This role requires a blend of administrative skills, HR knowledge, and a tech-savvy mindset to leverage HR technologies effectively.
You will ensure the smooth operation of HR functions, focusing on providing support across various HR areas such as recruitment, onboarding, and employee relations. You will handle HR documentation, and prepare reports.

By analyzing HR metrics, you will contribute to strategic HR planning and decision-making. This role demands excellent communication skills, the ability to multitask in a fast-paced environment, and a proactive approach to problem-solving. Working closely with HR and other departments, they help create a positive work environment and culture.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic. 

WHAT WILL YOU DO

• Support other team members as needed to ensure the smooth operation of the department, or other HR departments such as People Partners, TA, People Success, etc. 
• Assist with timekeeping inquiries and processes such as processing and maintaining accurate timekeeping records, by running audit reports as needed.
• Review of endorsed job offers and sufficiency of pre-employment requirements prior to Contract Extension to new team members
• Provide support on HR-related topics such as leaves, compensation, and policies
• Assist in the development and implementation of HR policies
• Gather and analyze data with HR metrics
• Assist with the day-to-day operations of HR functions and duties
• Compile and update employee records
• Process documentation and prepare reports related to personnel activities
• Partner closely with other People functions and People Partners (HRBPs) to execute HR operational processes and services with a focus on employee experience and data integrity.
• Process employee changes and terminations including document generation, notifications, and HR systems updates.
• Participate in system testing tied to new program, system, or process rollouts.
• Support with reporting, audit, and data integrity initiatives.
• The POPS Specialist will be responsible for:
• Addressing Tier 0 and Tier 1 employee inquiries and requests.
• Escalating more complex issues to the appropriate team members.
• Assist with onboarding new hires (system entry, paperwork validation, background check administration), as needed.
• Document, maintain, and communicate core HR processes to stakeholders, managers, and employees.
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible. 

WHAT WE’LL LIKE ABOUT YOU

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr a comfortable and inclusive workplace for all 
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments to keep our turnover below 20% 
• Capable of using your knowledge of all facets of HR and your experience in a generalist role to review, update, and execute streamlined policies and processes 
• Able to pay attention to the small details, while keeping a long-term vision in mind to coach, motivate, guide, and inspire others 
• Highly self-motivated and able to effectively prioritize and execute tasks in a high-pressure environment to keep deadlines under your steps 
• A team worker with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines 

YOU HAVE… 

• Bachelor's/College degree in Human Resources, Business, or Organization Development (preferred)
• At least 2 years of progressive experience in Human Resources positions. 
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, and preventive labor relations, is preferred. 
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement are preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

WHAT YOU’LL LIKE ABOUT US 

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

A People Operations Specialist is a key HR role focused on enhancing employee experience, implementing HR policies, and supporting the day-to-day operations of the HR department with a tech-savvy approach. This role requires a blend of administrative skills, HR knowledge, and a tech-savvy mindset to leverage HR technologies effectively.
You will ensure the smooth operation of HR functions, focusing on providing support across various HR areas such as recruitment, onboarding, and employee relations. You will handle HR documentation, and prepare reports.

By analyzing HR metrics, you will contribute to strategic HR planning and decision-making. This role demands excellent communication skills, the ability to multitask in a fast-paced environment, and a proactive approach to problem-solving. Working closely with HR and other departments, they help create a positive work environment and culture.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic. 

WHAT WILL YOU DO

• Support other team members as needed to ensure the smooth operation of the department, or other HR departments such as People Partners, TA, People Success, etc. 
• Assist with timekeeping inquiries and processes such as processing and maintaining accurate timekeeping records, by running audit reports as needed.
• Review of endorsed job offers and sufficiency of pre-employment requirements prior to Contract Extension to new team members
• Provide support on HR-related topics such as leaves, compensation, and policies
• Assist in the development and implementation of HR policies
• Gather and analyze data with HR metrics
• Assist with the day-to-day operations of HR functions and duties
• Compile and update employee records
• Process documentation and prepare reports related to personnel activities
• Partner closely with other People functions and People Partners (HRBPs) to execute HR operational processes and services with a focus on employee experience and data integrity.
• Process employee changes and terminations including document generation, notifications, and HR systems updates.
• Participate in system testing tied to new program, system, or process rollouts.
• Support with reporting, audit, and data integrity initiatives.
• The POPS Specialist will be responsible for:
• Addressing Tier 0 and Tier 1 employee inquiries and requests.
• Escalating more complex issues to the appropriate team members.
• Assist with onboarding new hires (system entry, paperwork validation, background check administration), as needed.
• Document, maintain, and communicate core HR processes to stakeholders, managers, and employees.
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible. 

WHAT WE’LL LIKE ABOUT YOU

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr a comfortable and inclusive workplace for all 
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments to keep our turnover below 20% 
• Capable of using your knowledge of all facets of HR and your experience in a generalist role to review, update, and execute streamlined policies and processes 
• Able to pay attention to the small details, while keeping a long-term vision in mind to coach, motivate, guide, and inspire others 
• Highly self-motivated and able to effectively prioritize and execute tasks in a high-pressure environment to keep deadlines under your steps 
• A team worker with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines 

YOU HAVE… 

• Bachelor's/College degree in Human Resources, Business, or Organization Development (preferred)
• At least 2 years of progressive experience in Human Resources positions. 
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, and preventive labor relations, is preferred. 
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement are preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

The Payment Operations Command Centre (POCC) team provides global 24x5 operational event and alert management for Visa Payments Limited. The POCC manages events relating to transaction acquisition, transaction processing and network partner processing. The focus is on fast response times and initial triage to mitigate service impacting events as soon as possible.

As a member of the POCC, the Operation Analyst is a subject matter expert within Payment and Service Operations, providing a high level of support to internal teams. They will monitor all aspects of the Visa Payments Limited service providing technical support to assist with the mitigation or elimination of issues which may be impacting the payment ecosystem.

• Monitor all critical events relating to transaction acquisition, transaction processing and network partner processing and resolve or manage the prompt resolution of all incidents.
• Proactively monitor, analyse, and resolve events utilizing a variety of application tools and techniques.
• Take ownership of events and drive them to resolution in a timely manner as dictated by the impact and severity.
• Provide 24 x 7 on-call support as part of a Rota.
• Provide support for mission critical applications and execute procedures to resolve incidents, ensuring that the incident management process is followed, and all communication requirements are met.
• Follow documented support procedures, managing each event through to resolution or escalation to maintain established service levels.
• Correlate critical alerts on monitoring platform with actual system outages.
• Manipulate basic SQL queries and shell scripts to provide impact analysis. Work with the team to improve existing queries and scripts.
• Demonstrate an ability to investigate incidents and provide root because analysis based on application behaviour and log data.
• Interact with second level teams to ensure incidents are closed out and impact is clearly communicated per the process in place.
• Track update and resolve all assigned events in the event management system, ensuring that documentation is thorough, accurate and of a high quality.
• Review and approve new alert handling procedures and ensure they are written clearly and can be carried out by all analysts.
• Identify gaps or improvement opportunities in the end-to-end monitoring of the service and develop/implement plans to remediate.
• Continually assess and refine monitoring thresholds and prioritisation to deliver a more effective monitoring capability.
• Propose and participate in the implementation of process/procedure improvements to better the department and services provided.
• Work with Problem Management to identify and fix the root causes of events.
• Conduct trend analysis to identify focus areas for continual service improvement.
• Maintain technical skills through participation in ongoing training.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Assignment: Night Shift

We are looking for a dynamic and engaging Senior Accountant for an opportunity to join an industry-leading Property & Casualty insurance carrier focused on partnering with Reinsurers, MGAs/Program Administrators, and Insurtechs.

We provide access to commercial and personal lines utilizing our admitted and non-admitted capabilities across all 50 states. You would join a deeply experienced and broadly talented operating team where your experience and drive will become instrumental in further growing our business.

In addition to the day-to-day coordination of activities related to internal and external functions supporting the finance department this position is also responsible for but are not limited to the following:

• Prepare monthly program journal entries for the direct and ceded business
• On a monthly basis reconcile cash to each program’s premium bordereaux
• Prepare quarterly and annual Statutory statements, footnotes, and schedules
• Assist Compliance in quarterly and annual data calls
• Assist and provide support with annual external audit
• Identify and improve efficiencies with the monthly close
• Support & assist in the implementation of a data feed into the general ledger to expedite monthly, quarterly, and annual reporting
• Build reports for quarterly and annual statutory reporting
• Work closely with Claims manager to ensure TPA’s are funded timely
• Assist in preparing slides for the Board and Audit committee meetings
• Assist on various adhoc projects
• Work collaboratively with reinsurance, actuarial and program managers to resolve reconciling items
• Ability to work in a fast-paced environment

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Operations Associate
Work schedule: Full Time | 40 hours per week | Monday to Friday, 9 AM to 5 PM Pacific Time
Salary Range: up to US $1,700 per month (Dependent on your skills and experience)

About the Role:

The Operations Associate plays a key role in providing comprehensive support across multiple business functions, ensuring smooth operations, and enhancing productivity. This role is divided into three core areas: administrative support, operational/project management, and sales/CRM assistance. The ideal candidate is organized, detail-oriented, and able to handle various tasks across departments with professionalism and efficiency.

Duties and Responsibilities:

• Tier 1: General Administrative Support
• Organize and manage calendars, schedule meetings, and ensure timely communication across the team and with external stakeholders.
• Tier 2: Operational and Project Management Support
• Maintain and manage data, processes, and systems for operational efficiency, providing cross-functional support as needed.
• Assist in the research, planning, and execution of webinar series and online conferences, ensuring attention to detail and personalized touches throughout.
• Handle pre-programming tasks, manage RSVPs, and create contingency plans for participants.
• Conduct background research for podcasts and prepare materials for smooth execution.
• Tier 3: Sales and CRM Support
• Provide backend support for sales operations, including CRM management and updates.
• Facilitate polite and effective communication with leads and connections to foster positive engagement and potential business opportunities.

• Proven experience as an Operations Associate in the podcasting industry, with strong organizational skills and meticulous attention to detail.
• Proficient in Slack, Zoom, and email; experienced with WordPress, Squarespace, Zapier, Streamyard, and LinkedIn.
• Familiar with CRM tools (Zoho) and experienced in managing webinars and virtual courses via Zoom for sales and event support.
• Quick learner with the ability to work independently and manage multiple tasks efficiently.
• Agile, adaptable, and tech-savvy, with strong problem-solving skills across departments.
• Collaborative team player with excellent communication, interpersonal skills, and a proactive attitude.

• Fully remote forever–work from anywhere!
• Competitive net salary with opportunity to be paid above median market rate.
• Invaluable access to a network of global industry leaders, paving the way for rapid career growth.
• Mentorship opportunities
• Access to learning and development resources for continuous growth and improvement

Wrist Shared Service Center is looking for a Senior Operations Manager who will bring extensive management expertise to ensure the efficient operations of different functions in the Operations function. As a Senior Operations Manager, we require a strategic thinker with excellent leadership skills, a deep understanding of supply chain management, and a proven track record of optimizing operational processes.

What you'll be doing:

• Lead and oversee the operations function, ensuring smooth and efficient operations.
• Develop and implement strategic initiatives to enhance operational efficiency and effectiveness.
• Participate in cross-functional meetings to analyze and review information from different operation support functions and collaborate to develop action plans to resolve issues and drive continuous improvement.
• Understand and develop initiatives that are reasonable and optimize the company resources to drive cost effectiveness.  
• Manage and evaluate operational reports and ensure service level agreements are achieved and necessary improvements implemented.
• Foster a culture of continuous improvement, innovation, and excellence in service delivery.
• Collaborate with the different stakeholders on different projects, migrations, and transitions.
• Build and lead a high-performance operations team providing guidance, coaching and support.
• Foster a collaborative and inclusive work environment promoting teamwork and accountability.
• Implement and maintain quality control measures to ensure the delivery of top-notch products and services to maritime clients.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Stay abreast of relevant industry regulations and ensure compliance with local and international standards.

What we're looking for:

• Bachelor's degree graduate, preferably in Business, Supply Chain Management or any related field.
• Master’s degree is a plus
• At least 8-10 years of similar experience
• Strong understanding of supply chain principles and logistics.
• Experience in project management and automations
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive process improvements and operational excellence.
• Familiarity with relevant industry standards.
• Ability to make decisions under pressure and manage multiple tasks simultaneously.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: Hybrid

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

The Global Safety Operational Solutions Coordinator will assist the Safety Operations Team and Global Head of Safety in providing expert advice and supporting safety operational solutions for all SGS affiliates worldwide.

This role encompasses a wide range of transversal responsibilities aimed at promoting a culture of safety and developing best practices in Health, Safety, and Environmental (HSE) management.

Key Responsibilities:

HSE Operational Advice and Support

• Collaborative Compliance: Collaborate with Regional and Country Health & Safety Managers and risk experts to ensure HSE compliance in line with SGS Health & Safety standards, policies, procedures, and guidelines.
• Communications and Learning Development: Help develop communications and learning materials to highlight risks in field and lab operations.
• Assessments and Audits: Participate in and/or lead HSE assessments and audits to ensure ongoing compliance and improvement.
• Performance Monitoring: Develop and use performance indicators and data analysis to monitor safety operations’ performance and establish action plans.

Safety Management System (SMS) Maintenance and Enrichment

• Continuous Improvement: Assist in the ongoing review, enhancement, and documentation of the Safety Management System (SMS) to ensure it aligns with regulatory requirements and industry standards.
• Content Development: Develop and incorporate technical and digestible content into the SMS, including procedures, guidelines, and educational materials, to enhance understanding and compliance across the organization (e.g., visual management, cheat-sheets).

Accelerate the Adoption and Utilization of Safety Digital Tools

• Global Implementation: Drive the implementation and utilization of safety digital tools globally.
• Performance Assessment: Assess the effectiveness and performance of adopted tools to ensure they enhance safety operations.
• Technical Support: Troubleshoot technical issues, perform regular updates, and provide training and support to maximize tool efficiency.

Merger & Acquisition Safety Due Diligence

• Due Diligence Activities: Participate in safety due diligence activities during mergers and acquisitions.

Integration Support: Assist in the integration of acquired entities into the existing safety framework and standards.

As an eCommerce Operations Supervisor, you will report directly to the Manager of eCommerce Operations and will be responsible for overseeing the day-to-day activities of the eCommerce Operations team, including managing tasks, ensuring process consistency, and facilitating clear communication of goals and priorities. The eCommerce Operations Supervisor will oversee team members, ensuring efficient and accurate execution of business plans and strategies.

**LOOKING FOR FILIPINO CITIZENS BASED IN METRO MANILA OR ANY NEARBY LUZON AREA**

Work Hours             : M - F, 8:30 AM to 5:00 PM, PST/ 12am - 9am, PHT

Salary                       : 1000-1,200 USD

Job responsibilities:

•  Provide a high level of service to all of our business units with focus on: 
• Speed of Service, turning work around in a timely manner
• Creating a High-Quality work product
• Being Highly Responsive to internal customers

• Process and record deal data, timely and accurately
• Compiles and distributes regular recurring reports for weekly update meetings
• Produces presentation materials with direction from management and/or team leads
• Maintains consistency with various company form documents
• Research lease agreements and tenant data to generate summary reports
• Maintains tenant design criteria manuals for each assigned property
• Tracks and monitors all delivery dates required by a lease
• Encode updates about tenants and leases received from Property Management and Leasing teams
• Check emails daily (manage personal inbox and administrative inboxes)
• Sales Data Entry and reporting
• COI Data Entry and reporting
• Edit Site Plans
• Perform other duties as assigned

Qualifications: 

• Bachelor’s degree 
• Minimum 5 years of experience in an administrative support or data compilation role 
• Ability to communicate clearly and effectively, both orally and in writing, with different audiences 
• Team player who is organized, proactive, and works well with others 
• Comfortable working in a high growth organization with a sense of urgency
• Familiarity with commercial leasing language, retail lease agreements and/or paralegal experience a PLUS 
• Prior experience working U.S. hours and shifts 
• Yardi familiarity a PLUS (property accounting software
• Residing in Metro Manila and Luzon (nearby) areas

Must have proficiency in:

• Microsoft Tools (excel, PowerPoint, word, etc
• Google Suite
• Gmail
• Adobe illustrator

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Student Success Manager, you are responsible for managing programs and cohorts at a university, providing support and servant leadership to our students. This job description highlights the key responsibilities and expectations of the role, showcasing the support and servant leadership exhibited by the current employee in this position.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Program and Cohort Management:
• Manage programs and cohorts at a university, ensuring their needs are met and their goals for student success are achieved.
• Monitor and review feedback and key performance indicators (KPIs) for specific cohorts, identifying areas for improvement and implementing appropriate interventions.
• Conduct class observations to ensure quality instruction and provide valuable feedback to instructors.
• Student Outreach:
• Engage in proactive student outreach to establish connections and build rapport with students.
• Maintain regular contact with students, fostering first-mile connections through at least monthly calls or texts to cohorts.
• Provide ongoing support and guidance to students, addressing any questions, concerns, or challenges they may face.
• Support and Feedback:
• Serve as the primary point of contact for students, addressing their needs and providing timely and effective support.
• Actively listen to student feedback, acknowledging their concerns and providing appropriate resolutions.
• Collaborate with relevant departments to address feedback that requires attention and improvement.
• Connection with At-Risk Students:
• Monitor the progress of at-risk students and intervene as necessary to support their success.
• Regularly review progress reports and academic performance to identify students who may need additional assistance.
• Implement targeted interventions to ensure at-risk students receive the necessary support and resources.
• Attendance and Grade Tracking:
• Manage attendance tracking systems, ensuring accurate and up-to-date records are maintained.
• Monitor student grades and academic progress, identifying any patterns or issues that may require intervention.
• Collaborate with instructors and relevant stakeholders to address attendance or grading concerns.
• Student Escalations:
• Handle student escalations promptly and effectively, ensuring timely resolution and maintaining high levels of student satisfaction.
• Collaborate with internal teams to address escalated issues, advocating for students' needs and providing appropriate resolutions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• Strong interpersonal and communication skills, with the ability to build relationships and connect with students effectively.
• Ability to provide empathetic support and servant leadership to students.
• Proven ability to manage programs and cohorts, ensuring their success and satisfaction.
• Excellent organizational and problem-solving skills.
• Ability to handle student escalations with professionalism and a customer-centric approach.
• Experience with student outreach, intervention strategies, and academic support.
• Proficiency in using technology platforms for attendance tracking and student communication.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  CG CR Operations Specialist

Salary range: USD 1200-1500/month

Schedule: M-F 9AM - 5PM EST

ABOUT THE COMPANY

The company is a US based consulting company that provides consulting services for law firm owners. We’ve been in business for 7 years and want to grow and expand our team with the right people. Our values include: communication, independence, and integrity.

About the Role:

As the Right Hand Person / Operations Specialist, you will play a crucial role in managing and optimizing our operations. You will be responsible for creating and managing workflows using Airtable, Zapier, and Notion, completing YouTube and ChatGPT courses so you can provide feedback on our YouTube channel, and supporting various writing and technology-related tasks. Your goal will be to handle the smaller operational details so that I can focus on higher-level strategic initiatives for our clients.

Responsibilities:

Operations Management:

• Develop, implement, and manage workflows using Airtable, Zapier, and Notion.
• Identify operational inefficiencies and propose automated solutions using Zapier.
• Maintain and organize data and processes in Airtable and Notion.

Content Creation and Management:

• Assist with YouTube content creation and management, following guidance from provided courses.
• Implement strategies and advice from ChatGPT courses to improve our operations and client offerings.
• Use Canva and have an eye for clean and minimal graphic design.

Writing and Communication:

• Support various writing tasks, including drafting emails, creating content, and preparing reports.
• Ensure clear and effective communication across all platforms.

Technical Support:

Provide technical assistance with various tools and software used in our operations.

Stay updated with the latest technology trends and tools that can enhance our efficiency.

• At least 2 years of relevant experience.
• Proven experience with Zapier (must have ), Airtable, and Notion.
• Strong understanding of workflow automation and process optimization.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently with minimal supervision.
• Experience with content creation and management, particularly for YouTube.
• Familiarity with ChatGPT and the ability to implement course advice effectively.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Must work US EST time zone.

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Job Scope:

As a vital member of the team, you'll be instrumental in ensuring the quality and performance of our online portfolio. Your proficiency in WordPress and website builders, coupled with robust project management and communication skills, will be highly valued. Additionally, you'll be involved in tasks such as analyzing metrics, conducting keyword research, creating visuals, refining website designs, collaborating with the sales team, and coordinating with finance, as well as being responsible for a team of people. Collectively, these duties align with PMP’s mission of delivering engaging and informative content to our audience.

Responsibilities:
Quality Assurance:

• Develop and maintain robust QA processes to ensure the highest quality of WordPress websites.

• Conduct regular audits of websites to identify and resolve any issues.

• Ensure all websites are optimized for performance and functionality.
   

Operations Management:

• Streamline workflows and processes to enhance team efficiency and productivity.

• Allocate and assign appropriate resource levels to each project

• Identify when metrics under your remit require attention

• Ensure all operational activities are within budgetary constraints.

• Act as a problem-solving resource, quickly identifying errors and implementing solutions to improve business processes.
   

Project Management:

• Lead the planning, execution, and successful delivery of website projects, whether they be front-end or metrics/content associated with sites.

• Allocate resources efficiently to meet project timelines and milestones.

• Monitor project progress, addressing any issues promptly to ensure smooth operations.
   

Team Leadership:

• Lead, mentor, and support a team with a wide range of skills, from content to admin to site development.

• Conduct regular team meetings to align with project goals and updates.

• Foster a collaborative, innovative, and high-performance team environment.

**URGENT HIRING NOW!

Are you a legal professional who wants the freedom and flexibility to work from anywhere? Join our team today! 

As the Operations Manager you will play a pivotal role in assisting the Director of Operations in overseeing the day-to-day operations and streamlining internal operations, from attendance tracking to interview coordination.  By taking charge of these critical responsibilities, you’ll enable the COO to focus on strategic endeavors. The Operations Manager ensures the organization’s operations run smoothly and on time. They work with core operations, people management and in company strategy. They are responsible for engaging and developing the members of the teams that they manage.

Responsibilities

• Provide comprehensive support for overall operations, acting as a key liaison between Legal Soft and the client
• Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity
• Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction
• Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc.
• Boost virtual assistant performance
• Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm
• Ensuring team members have the necessary resources to perform their roles effectively
• Collaborate with the Director of Operations to identify inefficiencies in workflows
• Develop and implement process improvements to enhance productivity and efficiency
• Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures
• Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants
• Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance.
• Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.

• Previous experience as an Operations Manager or in a similar role
• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BSc in Business Management or similar field - nice to have
• Excellent skills in reporting and using Excel sheets
• Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time.
• With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps

Position: Operations Assistant

Working Hours: Full-time; Eastern Time Zone

Salary Range:  USD 800 - USD 1,000/month

About:

The client is an advertising agency, operational excellence is pivotal to their success. Efficient systems are essential for delivering top-notch service to their clients and boosting their team’s effectiveness.

They are looking for an operations assistant to work directly with their COO to optimize systems, cut costs, and improve employee efficiency. The ideal candidate should have a strong background in workflow documentation and operational streamlining, with a focus on efficiency and clarity.

Tasks:

• Documentation: Taking SOPs from Loom recordings and general comments to granular, specific documentation for our teams. (Thorough documentation for an average of 5 new SOPs a week.)
• Consolidation: Consolidating our marketing and operations technology stack down to Notion and Hubspot and migrating relevant data and templates to these platforms(Roughly 50% of work the first month and then technology maintenance thereafter.)
• Reporting: Taking weekly data from campaigns and turning them into actionable reports for clients (Minimum of 3 per week completed every Friday before 3pm ET.)
• Operationalization: Improving our internal systems in Notion for service deliverability and client communication so they are faster and cheaper (Ongoing process to identify and implement areas of improvement.)
• Project Management: Effectively manage multiple projects (minimum of 3) at any given time and keep Notion tasks up to date on completed work every single day.
• Revisions: Complete and review revisions within 24 hours of receiving feedback on work.

• Must have 1-3 years of experience as an Operations Manager or Assistant.
• Fluency in English with exceptional written and oral communication skills.
• Proficient in using Notion, HubSpot, QuickBooks, and Google Suite.
• Ability to work US hours, preferably Eastern Time (ET).

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position: Operations Virtual Assistant/Healthcare Virtual Assistant

Client Name: TBD

Company’s Website:TBD

Salary Range: $800 - $1,500/month

Working Schedule: Fulltime, Monday-Friday, 9 AM - 5 PM (CST)

About the role:

The Operations Specialist is responsible for supporting the Care Navigation and Onboarding teams to ensure the company is able to provide outstanding patient experiences. The core responsibilities of the Operations Specialist will be triaging and responding to patient messages, ensuring that information is put into the correct systems, assisting with credentialing applications, ordering medical devices, and assisting with administrative functions.

Responsibilities:

• Responsible for triaging inbound patient messages and responding to a subset that are level-appropriate. 
• Assists with provider onboarding and ensuring we have excellent record keeping by ensuring information goes into the correct systems. 
• Assists with credentialing applications during the onboarding of new providers. 
• Facilitate the ordering of remote monitoring devices via our ordering system.
• Facilitate troubleshooting of remote monitoring devices with patients via our communication systems. 
• Input lab values into our EHR from lab documents received via email/fax. 
• Utilizes sound customer service principles in relating to patients by negotiating effectively, resolving conflicts, seeking management assistance as appropriate, and responding as appropriate. 
• Handles medical records requests and facilitates sending and receiving medical records as needed. 
• Assist with scheduling meetings for providers and patients. 
• Assists with other administrative tasks as needed

• At least 2 years of relevant experience 
• Prior experience in a medical office, hospital, outpatient clinic, or other health care settings. 
• Must have experience working with insurance companies, and have extensive knowledge of different types of coverage and policies
• Excellent customer service skills
• Knowledge of medical terminology 
• Prior experience with credentialing is a plus 
• Prior experience working with customers/patients directly
• Ability to multi-task, detail-oriented, organized ability to maintain accurate records, work quickly to process items in a timely manner, collaborate with others
• Excellent verbal and written communication skills in English
• Excellent organization skills and a self-starter.

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. The candidate will provide support and be part of the Cash Management team.

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities