Total 328 payroll analyst job vacancies in Others category in The Philippines

The Statistical Reporting Data Analyst will be responsible for monitoring and interpreting various data sets to provide meaningful feedback for staff. This role involves significant data acquisition and management, statistical data analysis and report generation. Additional responsibilities include data quality assurance checks of internal scripts/formulas/logs as well as peer-to-peer review for data call and/or payments that are sent to Regulatory Entities.  The candidate will also be required to respond to ad hoc requests from staff.

• Monitor various exposure and claim data sets and work with Arch business units and support teams to improve data quality and avoid financial penalties, where possible.
• Compile data, create reports from various systems and send to staff for review and submission.
• Collect information from internal/external sources and distribute to staff.
• Perform data collection and analysis in support of ad-hoc and recurring requests by staff.
• Submission of certain financial reports.

Collaborate with internal staff to define data requirements, perform testing and post-implementation activities tied to ISO Revisions of the Auto and GL Lines of Business.

The Statistical Reporting Data Analyst will be responsible for monitoring and interpreting various data sets to provide meaningful feedback for staff. This role involves significant data acquisition and management, statistical data analysis and report generation. Additional responsibilities include data quality assurance checks of internal scripts/formulas/logs as well as peer-to-peer review for data call and/or payments that are sent to Regulatory Entities.  The candidate will also be required to respond to ad hoc requests from staff.

• Monitor various exposure and claim data sets and work with Arch business units and support teams to improve data quality and avoid financial penalties, where possible.
• Compile data, create reports from various systems and send to staff for review and submission.
• Collect information from internal/external sources and distribute to staff.
• Perform data collection and analysis in support of ad-hoc and recurring requests by staff.
• Submission of certain financial reports.

Collaborate with internal staff to define data requirements, perform testing and post-implementation activities tied to ISO Revisions of the Auto and GL Lines of Business.

Primary Responsibilities

• Performs analyses and reports test results according to SGS Global policies and procedures, regulatory requirements, and various management system standards such as ISO 9000, ISO 14001, ISO 45001, and ISO/IEC 17025. 
• Assists in troubleshooting technical-related problems and coaching lab analysts I and lab aides.

Specific Responsibilities

• Performs sampling, testing and analyses in accordance with the procedures.
• Performs verification of prepared reagents and solutions.
• Prepares and updates reports related to the analyses performed.
• Operates and maintains equipment used in performing analyses.
• Signs worksheets and other forms as required by procedures.
• Assists JOE in checking, evaluating, reporting, signing, and sending of results of analysis.
• Coaches lab analysts I and lab aides on the performance of test, analyses, and sample preparation.
• Conducts troubleshooting of technical-related problems and suggests alternative solutions.
• Conducts monthly inventory and updates inventory records.
• Assists in the review and checking of all monitoring records.
• Archives quality and technical records and updates job files in records identifier library monthly.
• Performs specific laboratory procedures for method modification, verification, and validation.
• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Integrated Management System.

• Operates to the highest standards of ethics, in accordance with the SGS Code of Integrity.
• Performs other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

The Growth team manages the sustainable growth of the platform through incentives. Customers have come to love foodpanda’s deals, vouchers and promos. Our discounts play a huge role in driving the overall business. Our team works at the intersection of analytics and marketing to come up with new ways to maximize the efficiency and effectiveness of our user incentives!

We are looking for a Growth Analyst to join our growing business!

Responsibilities 

• Develop end-to-end strategies for the efficient use of our incentives budget through the proper mix of targeting, timing, and communication 
• Design and launch regular projects and experiments to optimize different points of the customer lifecycle such as acquisition, engagement, retention, and profitability 
• Manage the team’s growth operations by overseeing the internal processes of the team, ensuring accurate and high-quality execution 
• Build tools to automate and speed up existing project management processes
• Build relationships and coordinate with internal stakeholders to ensure that campaigns are executed well and on-time
• Support regular business reviews by preparing in-depth analysis, tactics, and plans to stay on track with business targets 
• Closely support the demand planning and forecasting process of the entire business 

Requirements 

• Background in a quantitative field such as finance, economics, computer science, and statistics
• Business acumen and an entrepreneurial mindset 
• Excellent project management and stakeholder management skills 
• Exceptional strategic and analytical thinking skills 
• Ability to clearly communicate insights and recommendations 
• Knowledge of various analytical tools: spreadsheets at a minimum, coding languages like SQL/Python are a plus 

What we offer 

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment! 
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events. 
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company. 
• We recognize top performers, welcome our newbies, and share good food! 
• Competitive package, allowances, food perks, insurances, learning and development opportunities, and more! 

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world with 18,000 employees and approximately 500,000+ restaurant partners.

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

• Performs analyses and reports test results according to SGS Global policies and procedures, regulatory requirements, and various management system standards such as ISO 9000, ISO 14001, ISO 45001, and ISO/IEC 17025.   

• Assists in troubleshooting technical-related problems and coaching lab analysts I and lab aides. 

Specific Responsibilities 

• Performs sampling, testing and analyses in accordance with the procedures. 

• Performs verification of prepared reagents and solutions.  

• Prepares and updates reports related to the analyses performed.  

• Operates and maintains equipment used in performing analyses.  

• Signs worksheets and other forms as required by procedures. 

• Assists JOE in checking, evaluating, reporting, signing, and sending of results of analysis. 

• Coaches lab analysts I and lab aides on the performance of test, analyses, and sample preparation. 

• Conducts troubleshooting of technical-related problems and suggests alternative solutions. 

• Conducts monthly inventory and updates inventory records. 

• Assists in the review and checking of all monitoring records. 

• Archives quality and technical records and updates job files in records identifier library monthly. 

• Performs specific laboratory procedures for method modification, verification, and validation. 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Integrated Management System. 

• Operates to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Performs other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior. 

This role is accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to data loading into the system for  data sources that Nielseniq receives. Data Analysts will be responsible for onboarding \ setting up, upload and monitoring data (all Data types ) into the ingestion platform \ other input platforms. This role is also responsible for monitoring, cleansing, classification & verification of received data, managing metadata, Troubleshooting, and handling Client queries. 

Quality Testing: 

• Support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers
• Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested. 

Data Onboarding: 

• Understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform
• Data cleaning, verification and classification as needed
• Upload of received files to platform as needed
• Troubleshooting with the Supplier in case data is not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.) 

BAU Operations: 

• Create procedures to support ongoing BAU Ops
• Ensuring data receipt as per schedule, following escalation process if the data not received on the agreed date in the desired format
• Data cleaning, verification and classification as needed
• Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
• Load data/monitor auto upload into ingestion/ any other input platform
• Update retailer KPIs on timeliness and Quality such as Retailer Information Systems(RIS) update 

KPI Tracking & Reporting: 

• Regularly update Supplier KPIs on data timeliness and Quality (RIS)
• Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier
• Work as a single source of truth for all data/logic related inquiries 

Trouble Shooting & Enquiries: 

• Engage with Supplier SPOC - in case data not received on time or issues with the data
• Raise ticket and ensure resolution if any issues with NielsenIQ systems to upload data for downstream processes
• Resolve/escalate issues flagged by inputs systems and follow through the closure
• Provide analysis and handle communication-related to Client inquiries. 

The Retailer Interaction Specialist (RIS) retain and grow relationship with retailers to improve RAP, RPS and elimination of Quality Scape within assigned region.  The RIS will maximize retailer Interaction in order to maintain communications with retailers, develops strong relationships and creates strategic short and long term plans to improve the quality of the data, on-time delivery and data input.

The Retailer Interaction Specialist responsibilities include but are not limited to: 

• Drive Retailer Quality KPIs (RAP, RPS and Q.E. Reduction) and build supplier (retailer) improvement processes and technology solutions that can be leveraged globally. 
• Must be a team player working closely with IV Enablement and Execution teams, Retail Service, Reference Data, Data Acquisition, Measurement Science, Production Manager and Product Leadership and other GBS functions (where applicable) to establish an interaction process with retailers.  
• Responsible for retention and penetration activities of existing retailers and improvement of the quality of the data receiving from the retailer, including: 
• Monitor Dashboard 
• Contact Retailers 
• Provide Training 
• Maintain plans with strategy for each retailer 
• New Retailer On-Boarding 
• Retailer Interaction Monthly Report
• Identify best practices in “Green” Retailers and drive leverage of these to improve the “Red/Amber” Retailers. Also suggest Best Practices to regional and/or global leader for further cross-regional leverage. When appropriate, make recommendations for enhancements to internal Nielsen Operations processes.  
• Complete special projects assigned to the region in regards to retailer interaction, as well as reporting the results across the region and being accountable for the results and meeting the targets on RI 
• Communicate with retailer IT departments (at all levels) on an ongoing basis regarding input-data quality and future retailer input-data changes. Conduct all data investigations where the issue is traced back to retailer input and work with retailer and Nielsen Operations to correct input errors. 
• Leverage Retail Service relationships with retailers to utilize their expertise and retailer contacts. View retailer as a client AND supplier. 
• Conduct all data investigations where the issue is traced back to retailer input and work with retailer and Nielsen Operations to correct input errors 
• Review retailer cooperation agreements to identify compliance/non-compliance with the data and information provided to Nielsen. Develop/implement a plan to correct non-compliant situations that allows for a timely resolution. 
• The role may require working with multiple client data concurrently and will also include being responsible for managing the data investigation. The responsibilities are to work with a client to get the data in the correct format, understanding the data from a business point of view; manage, escalate and resolve data issues directly with retailer contact. 
• Support the on boarding and deployment to retailers. The R.I.S. is required to liaise with the retailer and the IV teams to get to a clean set of data which is suitable and compatible for Nielsen. 

The Data Analyst (Arabic) is responsible for protecting the company from financial and reputational losses related to Sanctions and Embargoes amdAmti-Money-Laundering. The sanctions coordinator will be responsible for working on clearance sanctions processing. This is a Mid - shift position.

• Ensuring Sanctions compliance with the Regulators and Authorities globally.
• Monitoring suspicious transactions and resolving any concerns in a timely manner
• Conducting enhanced due diligence (EDD) reviews
• Processing issues from client screening for anti-money laundering activities and politically exposed persons
• Participating in any ad hoc project

The actuarial analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will be responsible for modeling complex problems, reconciling data sets, analyzing trends and summarizing data for review and analysis. The candidate will provide analysis, will process and compile data for reporting and analysis through creating queries, views and reports. The candidate will provide support and be part of the US Actuarial team.

What an Implementation Specialist does at Visa:

The Implementation Specialist (IS) is responsible for providing excellent technical project support. Project support is defined by a Statement of Work (SOW), which would be pre-agreed between Cybersource CS Management and the Customer. 

In this role, you are expected to:

• Provide Implementation project support to Cybersource’s key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings
• Liaise with clients, representing Cybersource’s products and services from both a technical and software integration perspective
• Manage technical project communications with client’s technical team, project team, customer services team and senior executives
• Proactively resolve business & technical problems encountered during projects
• Work collaboratively with the designated project team to ensure excellent customer service is offered consistently
• Work with Sales team to identify new strategic opportunities within existing relationships, either due to white space or new product/service offerings
• Act as the Cybersource lead in customer projects, effectively and efficiently deliver SOW agreed outcomes
• Work with clients to achieve an understanding of their core business and vertical and where Cybersource can add value
• Project-manage customer engagements involving internal development teams or third party developers
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Create and own project documentation including SOW and Solution Designs
• Feed implementation and product knowledge and requirements to internal teams
• Manage critical path escalations with a focus on the relationship management and merchant expectations

Why this is important to Visa

The Implementation Specialists are experts in our connection methods, our Products and Services, and our on-boarding processes. They are experienced project managers and are comfortable managing technical and business relationships. The role would facilitate short-term client engagements to generate Visa revenue while assisting Cybersource clients in their project delivery. The IS will work with internal and external project teams, technical and business contacts to achieve the project goals and will provide expert implementation support, payments consulting, and project management, understanding all points along the Service Lifecycle.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage the Accounts Receivable and Accounts Payable topics
• Accounts receivable and accounts payable postings
• Provide support in controlling
• Profit and loss (P&L) report generation and automation

The Business Operations Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Salary: P70,000 – P100,000 (Monthly Package)

Shift: 9am – 6pm Eastern Daylight Time (Tuesday and Saturday – Work from Home; Wednesday, Thursday, Friday – Work Onsite)

What are we looking for?

Skills Required:

• At least 5 years of experience on a similar role
• Experience in using Nice InContact and Five9 software
• Experience in using MS Power BI for metrics and data analysis
• Experience working with vendors for hardware and/or software support
• Must have experience in planning, designing, and implementation of telephony platforms

What will you do?

• Plan, design, implement, and support complex multi-vendor Telephony Platforms
• Act as a technical expert in the Contact Center/Workforce Management platforms, clearly communicating the capabilities and limitations of the system.
• Develop, test, and implement Contact Center applications and technology through projects and initiatives.
• Demonstrated ability to analyze issues and identify root cause to resolve issues.
• Understanding desktop concepts/technology for client support of voice technologies.
• Demonstrates logical problem-solving skills with the ability to prioritize and multi-task with accountability and follow-through.
• Manages trouble tickets to identify trends and details of a reported problem and assists with customer and vendor interaction for resolution of problems found.
• Develop and maintain telecommunications documentation, including but not limited to, project status reports, inventory files, backup and other workload schedules, process, and procedure instructions – both technical and client, etc.
• Relevant experience in administering, defining, designing, deploying, and supporting telecommunications systems including Call Center application support and other telephony protocols.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is the #1 selling furniture brand in North America. Spend millions of dollars on local, regional and national advertising that drives traffic and generates opportunities for our associates to meet their income and professional development goals. They are an equal opportunity employer and offer competitive bonus, benefit and commission packages for qualified applicants.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

The catastrophe modeling analyst is responsible for collection, organization, scrubbing, interpretation, analysis, documentation and dissemination of cat modeling exposure and results. The candidate will process insured exposure schedules to ensure data integrity through queries, views and reports

• Interpret data, analyze results and provide ongoing reports
• Develop and implement data cleansing techniques and strategies that optimize workflow efficiency and data quality 
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in exposure and loss data sets
• Filter and scrub data, evaluate for performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

The Fixed Asset Analyst is responsible in analyzing detailed summary of Fixed Assets accounts, ensuring completeness, accuracy and integrity of the books in MTD and YTD basis. He /She is also responsible for fixed asset administration by ensuring properly documented and recording in the system, assignment / location of physical count.

The Order Fulfillment Analyst is responsible for managing and monitoring customer orders on a daily basis by planning and prioritizing delivery, allocation of stocks, and tracking of order status ensuring that every order is dispatched within the agreed service levels to achieve customer satisfaction.

• Assess and respond to requests for support and information, and operational issues for Visa’s Global Dispute clients in a 24x7 support model.
• Process client inquiries using case management tool, email, live chat and/or voice support service.
• Efficiently work several case types such as but not limited to New, Pending, Follow-ups & Email activities for both fraud and non-fraud case types for all line of business services.
• Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organization's Case Management procedure while delivering world class client experience. 
• Maintain conformity of documented process and procedures aligned to meet standard risk and compliance policies.
• Identify key process improvements and client training/retraining opportunities based on inquiry trends and any operational pain-points.
• Provide expanded support to drive improved learning through training sessions and mentoring to new hires and peers.
• Participate in periodic meetings with regional counterparts to up-scale knowledge hand-off and sustain alignment between groups.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to requests for support and information, and operational issues for Visa’s Global Dispute clients in a 24x7 support model.
• Process client inquiries using case management tool, email, live chat and/or voice support service.
• Efficiently work several case types such as but not limited to New, Pending, Follow-ups & Email activities for both fraud and non-fraud case types for all line of business services.
• Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organization's Case Management procedure while delivering world class client experience. 
• Maintain conformity of documented process and procedures aligned to meet standard risk and compliance policies.
• Identify key process improvements and client training/retraining opportunities based on inquiry trends and any operational pain-points.
• Provide expanded support to drive improved learning through training sessions and mentoring to new hires and peers.
• Participate in periodic meetings with regional counterparts to up-scale knowledge hand-off and sustain alignment between groups.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What an Analyst does at Visa:

The Asia Pacific (AP) Client Success Management Shared Services team provide knowledge and expertise on market technology and infrastructure for Visa issuers, acquirers, processors, fintech and merchants.

The Client Success Management Shared Services Analyst is responsible to manage post-sale and operational relationships for a significant group of Visa’s growth clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance. This position is at an intermediate level and requires execution, analytical skills, and solid client relationship abilities.

In this role, you are expected to:

• Manage operational support and fulfilling service needs of moderate complexity for Tier 3 clients. This includes respond to inbound client queries as well as outbound proactive client engagement.

• Play a critical role in working with the client to identify operational efficiencies, manage assignments such as client initiative or change requests that are diverse in scope, and search out appropriate courses of action.

• Act as liaison for the client to provide technical expertise to structure effective program or solutions, service change support and system enhancement support.

• Develop communications for clients outlining initiatives and mandates (and the required client changes), and providing compelling rationale for the need for such change.

• Manage these communications end-to-end, distributing to clients and governing responses and subsequent delivery of change.

• Deliver and support biannual business enhancements and all Visa mandates.

• Manage incident management - identify and analyze processing problems and identify customer impacts to provide report as appropriate

• Be accountable and serve as an escalation point for high impact or complex issues encountered by L1, L2, and L3 support team or country team.

• Coordinate internal resources to accomplish Visa and client objectives and ensure processing system performance standards are met and that the client perspective is represented within the organization.

• Partner with Account Executives to identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality and revenue.

• Provide handholding to clients on VisaNet operations and technical matters utilizing self-paced online course or webinars.

• Ability to upsell value-added services to bring revenue and optimize business.

• Stay current with industry and client trends and maintain a working knowledge of Visa products and services.

• Identify and implement opportunities to improve the client experience by streamlining operational processes. Collaborate with key stakeholders to drive ‘first-contact resolution by achieving scale, consistency, and automation for clients.

Why this is important to Visa

Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity to shape how we lead the management of our clients through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

The individual will also define and deploy client support and service implementation strategies that drive value for our clients and support Visa’s strategy. This involves delivering effective, efficiency and consultative support aligned to business objectives and critically, establishes and fosters working relationships with Visa’s clients as well as internal stakeholders across all levels of staff and management, ensuring the Client Services team are regarded as operational partners and able to effectively represent client needs. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.

• Maintain rosters in line with business and staff requests.
• Maintain real time activities for a clear view of rostering data
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Work with the business to ensure that key tasks performed drive Business Success.
• Maintain a high level of professional communications with internal and external stakeholders
• Accuracy in all work completed
• Adherence to your schedule
• Maintaining a high standard of output while completing tasks within reasonable timeframes.
• To perform other related tasks as necessary from time to time.

Primary Responsibilities  

In-charge for performing analyses as defined in the Matrix of Laboratory test and Analyses and reporting test results according to the Quality Management System policies and procedures. 

Specific Responsibilities  

• Performs sampling, testing and analyses as defined in the Matrix of Laboratory Tests, and Analyses and in accordance with the QMS and Safety Polices defined in the Safety Manual. 

• Performs preparation of reagents and test solutions and standardization of volumetric solutions in accordance with the standard test methods. 

• Participates in various proficiency / correlation programs. 

• Operates and maintains equipment used in performing analyses. 

• Reads, understands, and follows proper standard operating procedures 

• Analyzes and interprets standard laboratory test results including statistical quality control charts and uncertainty of measurements 

• Prepares and updates reports related to the analyses performed including statistical quality control charts and uncertainty of measurements for routine tests. 

• Signs worksheet and job instructions. 

• Maintains routine documentation, including worksheets, log sheet entries, sample documentations, etc. Records data precisely and accurately. 

• Coaches lab analysts I, lab technicians, lab aides and OJTs on the performance of test, analyses, and sample preparation. 

• Maintains workplace in a safe and orderly condition. 

• Prepares purchase request for laboratory supplies 

• Requests for cash advance subject to review of immediate superior and approval of Laboratory Operations Manager 

• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System 

• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity. 

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to: 

• Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in  meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE 

• Acts appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace 

• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements 

• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements 

• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior  

• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines 

• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators 

• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management 

• Fulfills the requirements needed in the success of the QHSEE Management System 

• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations 

The T&E Analyst is an integral member of the US Reinsurance Finance team and supports Arch’s T&E policies, system and processes. The T&E Analyst is primary responsible for auditing of expense reports, providing user support by resolving user requests and ensuring adherence with Arch’s T&E Policies.  The T&E Analyst assists in the communication with Concur users and provides assistance identifying payment discrepancies, past due balances and performing reconciliation between user account balances in Concur with company credit card statements. Ability to understand and uphold the policies set forth in Arch’s T&E Policies is essential. The ability to maintain confidentiality of user personal & financial data is required.

• Liaise with Shared Services Teams (T&E) on daily activities while acting as point of contact.
• Perform audits of expense reports to proactively identify issues and ensure compliance with Arch’s T&E policies across numerous geographical locations. Assist users with issue resolution where necessary.
• Manage and timely resolve user questions, using internal ServiceNow ticketing system, on expense report payment policies, procedures and system processes, promoting a positive user experience.
• Ensuring the accurate submission of expense reports in Concur by communicating and assisting users on how to properly use Concur’s Expense system.
• Support local Concur teams and reporting requests from other internal customer.
• Update process documentation and user guides as necessary. Communicate best practices and lessons learned on common user/system errors.
• Provide support to members of Finance as needed.

The catastrophe modeling analyst is responsible for collection, organization, scrubbing, interpretation, analysis, documentation and dissemination of cat modeling exposure and results. The candidate will process insured exposure schedules to ensure data integrity through queries, views and reports.

• Interpret data, analyze results and provide ongoing reports
• Develop and implement data cleansing techniques and strategies that optimize workflow efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in exposure and loss data sets
• Filter and scrub data, evaluate for performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

The Fixed asset Analyst 3 is responsible for the overall fixed asset accounting and reporting of Western Digital’s (WD) US region.   She should ensure that a robust accounting controls, accounting quality and compliance are in-placed.  The position will report to the Fixed Asset Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In charge of the Fixed Asset (FA) operations including CIP monitoring, FA capitalization, Retirements, Transfers & lead month-end closing activities for US
• Post FA accruals and perform Monthly Subledger Close
• Prepares Roll forward reports and Accounts Reconciliation monthly and quarterly
• FA in charge for SOX and KPMG Audit requirements.
• Coordinates actual physical disposal of fixed assets
• Performs annual FA physical count and reporting
• Prepares inter and intra-company asset transfers and documentations
• Accounting resource for the monthly Capital Request review
• Proactively and consistently look for ways on how to standardize, streamline and improve processes.
• Prepare and provide ad hoc reports and requests coming from external and internal customers.
• Direct coordination with stakeholders/asset owners and assisting them in capex-related inquiries