Total 5 procurement administrator job vacancies in Others category in global it services office philippines

THIS ROLE IS ONLY APPLICABLE FOR CANDIDATES PERMANENTLY RESIDING IN THE PHILIPPINES

The Database Administrator (DBA) will be responsible for the administration, documentation, performance, tuning, design, integrity and security of the enterprise’ production databases (mainly SQL), data transfers, and systems. In addition to traditional DBA maintenance, this role is expected to support DBA improvements and plan for the future, including incorporating best practices, emerging techniques and tools, etc.

Additionally, the DBA will assist the Infrastructure & Operation teams with planning, developing and troubleshooting of applications.

This role will need flexible work shift options to support teams in US, Bermuda, and Europe.

Work hours for this role are Tuesdays to Saturday US Eastern Time (Philippines Night Shift)

• Performance tuning of production databases, as well as the development, implementation, deployments, migrations, and upgrades of databases.
• Database development (e.g. Microsoft SQL Server Database), data analytics, and data visualization tools (e.g. Microsoft Power BI, Snowflake).
• Analyzes and resolves end user software application incidents and/or problems as it relates to the enterprise databases, in a timely and accurate manner.
• Escalates incidents and/ or problems to other teams as needed.
• Perform maintenance or project tasks as required and scheduled to maintain databases.
• Deployments of Database Scripts, Jobs, Schema Changes, compliance changes.
• Responsible for data load/refresh of UAT and Dev environments.

• Determine changes in physical database by studying project requirements, identifying database characteristics, such as location, amount of space, and access method.

• Provide guidance in the creation and modification of standards and procedures. 
• Perform the integration of system and software as required.  
• Ensure backups and technical patching are successfully completed, and resolve issues if required.
• Document tasks/activities within the ITSM (i.e. Service Now, JIRA) system to ensure conformance with IT, SDLC, and security standards and requirements.

OVERVIEW

Reporting directly to the Senior Sales Manager of High Velocity Sales Manila. ConnectWise is looking for an exceptionally motivated onsite Salesforce Administrator. 

RESPONSIBILITIES

• Has strong organizational skills
• Good at building relationships and is curious about new ways.
• Good executor – stays on projects and is persistent.
• Is adaptive – shows the ability to pivot and adjust when needed.
• Aims at keeping a log/running list of reporting ideas/improvements.
• Work closely with the leadership team and onshore colleagues to find and address process areas requiring improvement.
• Recommends short- and long-term training strategies for the improvement of training quality.
• Performs other duties that may be assigned from time to time.
• Will be supplying feedback on daily team observations and make recommendations for improved performance.

• Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
• Excellent professional communication skills needed, both verbal and written

• Must be able to collaborate with Senior Leaders and all levels of employees and consistently exude a pleasant, polished, and professional image.
• Ability to manage multiple projects effectively, with a high degree of accuracy and on time.

• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor.
• Exceptional ability to create and maintain Salesforce databases.
• Demonstrate a strong sense of urgency.
• Full-time position

QUALIFICATIONS

• 2-3 years of experience as a Salesforce administrator in a similar environment.
• In-depth knowledge of Salesforce products and their functionalities.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports and dashboards.
• Ability to provide Salesforce training and end-user support.
• Proficient in the use of MS Excel to generate reports, pivoted data, and graphs.
• Bachelor’s Degree preferred.

ConnectWise is the world's leading software company dedicated to the success of IT solution providers. We do it through our unmatched software, services, and community, and that’s why more IT solution providers use our platform around the world than any other. 

Our company is filled with tech-loving, passionate people who simply want to make IT better. From the top-down, we are all dedicated to guiding our partners and the industry further.

ConnectWise was acquired by Thoma Bravo $1.5B in October 2019. Since the acquisition, ConnectWise has heavily invested in their security solutions as they follow the Thoma Bravo Model. In the first year of being under Thoma Bravo's backing, ConnectWise has acquired four new companies to add to their product portfolio suite, making them a fully unified suite for their IT-MSP and their MSSP customers.

Their Global HQ's are in Tampa, and they also have additional offices in Boston, Pittsburgh and Salt Lake City in the USA and then more offices across the globe with circa 2000 employees. They do also have an office in Manila.

Join the A-Team and experience the A-Life!

What IT Client Services contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for software, hardware, conference room technology and meeting support, warehouse technology, server, network, and enterprise systems issues. Frequently responding to escalated issues from the IT Service Center family, this job family resolves user requests through discussions with users and coordination with internal and external resources, and provides education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence. IT Client Services also maintains ownership for certain end user productivity platforms and capabilities, such as virtual environments and collaboration toolsets, and addresses service outages. This job family acquires, installs and upgrades PC components and software, while also performing asset management for software and hardware.
 

What is expected of you and others at this level:

• Collaborate actively with team members and clients using modern collaboration tools and methodologies, fostering a culture of continuous learning and expertise development within the engineering team.
• Execute tasks and projects independently, demonstrating a high level of self-sufficiency and technical proficiency.
• Provide exceptional technical support and troubleshooting for Windows operating systems, promptly and effectively addressing end-user issues.
• Resolve complex tier 2 and 3 tasks/incidents with precision, applying in-depth technical knowledge to ensure efficient problem resolution.
• Develop and maintain comprehensive documentation, including configurations, procedures, and troubleshooting steps, fostering issue resolution, and promoting knowledge sharing across the team.
• Participate in 24x7 rotating shifts, including on-call support, and potentially in Hypercare Support, ensuring seamless operation of critical services during high-demand periods.
• Showcase proficiency in scripting and automation using commonly used languages and tools, contributing to the optimization and automation of engineering processes.
• Exhibit strong customer service and communication skills, actively engaging with clients and team members to deliver effective solutions and support.

Job Requirements:

• Extensive Knowledge: Demonstrated expertise in Microsoft 365 technologies, with a deep understanding of PowerShell scripting.
• Project Exposure: Familiarity with projects, initiatives, and activities related to both Cloud and on-premises systems and services.
• Directory Services: In-depth understanding of Active Directory and Azure Active Directory.
• ITIL Process: Proficiency in the ITIL process, with relevant experience in Incident, Problem, and Change Management.
• Experience: Minimum of 5 years of hands-on experience supporting M365 technologies.
• Certification (Optional): Consideration will be given to candidates with certifications such as Microsoft Certified: Security, Compliance, and Identity Fundamentals.

Optional/Nice to Have Requirements:

• Knowledge in any programming language.
• Familiarity with Zoom, Lucid, Box, or any SaaS service.
• Expertise in Microsoft Excel data analysis and formulation.
• Expert level knowledge in Cisco IronPort, Cisco Secure Mail Appliance services, and tools.
• PowerShell Mastery: Extensive proficiency in PowerShell scripting.

Technology Expertise:

Primary Technology:

• Microsoft 365: In-depth knowledge of Azure Active Directory, Compliance, Exchange, Security, SharePoint, Teams, and Yammer.
• Directory Services: Active Directory, Azure Active Directory
• Monitoring and Reporting: AdminDroid

Secondary Technology:

• ServiceNow: Service management and ticketing tool for streamlined IT service operations.
• Jira: Issue and project tracking tool for efficient task and project management.

Minimum Years’ Experience: 5+ years

Preferred Educational Background: Bachelor’s degree in IT or any IT related field.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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YOUR MISSION

We are seeking a highly motivated and detail-oriented individual to join our team as a Junior Microsoft 365 Administrator. In this role, you will assist with the administration and maintenance of our M365 Tennant and included services.

• plan, develop and maintain Microsoft 365 related services and align them with PUMA best practices
• perform Microsoft 365 tenant management tasks, including its managing security, compliance, and supporting technologies.
• Participate and lead regular meetings to determine progress and address any technical questions or challenges.
• Determine and define clear deliverables, roles and responsibilities for team members required for testing and rollout initiatives.
• Support continuous improvement for systems our team is responsible for.
  Create, update and maintain technical documentation.
• Provide rollout status updates.
• Communication and coordination with internal and external parties

YOUR TALENT

• At least 6 months of work experience in IT, with proven experience in managing Microsoft 365 features.
• Technical understanding of all Microsoft 365 features (Exchange Online, Teams, SharePoint, OneDrive, Licensing, Power Platform.,)
• Excellent problem-solving skills and attention to detail
• Motivated, team-oriented and easily adapt to a complex environment.
• Experience with PowerShell is a plus.
• Capable of collaborating in a multi-cultural environment
• Excellent English communication skills written and spoken, able to translate business request into technical requirements.
• Willing to work in non-standard PH time schedules.
• Willing to travel for onsite support and training.

YOUR MISSION

We are seeking a highly motivated and detail-oriented individual to join our team as a Junior Identity Management Administrator. In this role, you will assist with the administration and maintenance of our identity and access management systems.

• Troubleshoot and resolve issues related to identity and access management systems.
• Support the identity lifecycle of user accounts
• Assist in the maintenance and implementation of identity and access management policies and procedures.
• Monitor user access rights and permissions.
• Collaborate with cross-functional teams to ensure compliance with security policies and regulations.
• Assist in the development and implementation of identity and access management training programs.

YOUR TALENT

• Understanding of identity and access management principles
• Familiarity with identity management solutions such as Microsoft Azure Active Director/Entra ID, Google Cloud Platform
• Basic Knowledge of user provisioning, single sign-on protocols (SAML, OAuth2, SCIM...), multifactor authentication
• Excellent problem-solving skills and attention to detail
• Motivated, team-oriented and easily adapt to a complex environment.
• Experience with PowerShell is a plus
• Capable of collaborating in a multi-cultural environment
• Excellent English communication skills written and spoken, able to translate business request into technical requirements
• Willing to work in non-standard PH time schedules
• Willing to travel for onsite support and training