Total 29 research associate job vacancies in Others category in Pasig, Metro Manila

Carousell is seeking a skilled Group Tax Associate Manager to join our corporate controllership team. In this role, you will work closely with finance teams across the organization, leveraging your expertise in tax within the APAC region. Reporting to the Group Head of Tax and Treasury in Bangalore, you will play a key role in shaping and executing our tax projects. The ideal candidate will bring extensive experience in managing tax function and a proven track record in the APAC market

Roles and Responsibilities:

• Ensure tax compliance and timely filing of returns  - handle tax compliance processes for corporate income tax, indirect tax (eg GST, VAT, SST or equivalent), WHT, Stamp Duty. This requires working with the tax agents and the controllers to ensure that all returns are filed and payments are made within the prescribed timelines. 

• Review tax computations and provide tax advisory and support to business groups

• Collaborate with external professionals and local tax authorities to manage tax-related matters and address tax queries

• Tax Controversy – assist with tax enquiries/ tax audits for the key jurisdictions under coverage.

• Assist with tax provisioning 

• Transfer Pricing - assist with transfer pricing compliance obligations (where required).

• Analyze and interpret the impact of changes to laws and regulations on tax liabilities and tax structuring

We are seeking a passionate and talented Associate Designer with a strong background in workplace interiors. Your expertise in space design, graphic sensibility, and material knowledge will be essential as you support the team in delivering high-quality design solutions for global clients.

Key Responsibilities:

• Design Development  :Utilize your proficiency in layout design and zoning to create efficient and functional workplace environments. Create visually engaging mood boards and color palettes that effectively communicate design concepts and align with client preferences for pitches and projects. Transform initial ideas into comprehensive design solutions that are practical and aesthetically pleasing. Demonstrate a solid understanding of materials and finishes, color sensibility, and provide direction and comments for 3D renders that enhance design.
• Collaboration : Work with and collaborate with other designers across multiple geographies.
• Trend Research: Stay informed about industry trends, emerging materials, and innovative design practices to bring fresh perspectives to the team.

Qualifications:

• Master's / Bachelor’s degree in Interior Design, Architecture, or equivalent.
• 2-5 years of experience in workplace interior design.
• Strong graphical skills, with proficiency in design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
• Excellent understanding of color theory, material selection, and space planning principles.
• Teamwork skills, with a collaborative mindset and a willingness to support team members.
• Strong communication and presentation skills.

For more details, please visit our website www.spacematrix.com

Wrist Shared Services is looking for an Accounts Payable Assistant who will be working with Wrist’s Finance Shared Services team. You will work with the local business team to perform all aspects of Accounts Payable Operations.

What you'll be doing:

• Perform day-to-day processing of Accounts payable transactions
• Match invoices with POs, receiving documents and contracts
• Work with the purchasing department and vendors to resolve purchase orders, contracts, invoices, payments, or documentation discrepancies
• Process accounts payable invoices and records vendor payments in an accurate, efficient, and timely manner
• Maintain and reconcile accounting ledgers by verifying and posting account transactions
• Verify and monitor vendor accounts by reconciling monthly statements and related transactions necessary
• Maintain all invoices and other applicable supporting documentation
• Handle requests for information/reports from management, auditors, or other business units
• Ensure that internal controls and procedures are followed and identify any discrepancies to the Accounts Payable Team Lead
• Support training to AP team as needed, including drafting of process documentation and training materials
• The Accounts Payable Analyst will be expected to meet the established Service Level Agreement (SLA) requirements and performance metrics.
• The Accounts Payable Analyst will work with –
• Local business and finance teams –
• Establish effective working relationships with relevant business teams to ensure timely and accurate processing
• Diligently follow up on approval of invoices to ensure prompt, timely payments to vendors

What we're looking for:

• At least 3-4 years of relevant work experience in Accounts Payable or related accounting experience
• Bachelor’s degree in a related accounting field
• Effective written & verbal communication
• Strong attention to detail and commitment to quality
• Demonstrated analytical and problem-solving skills, including ability to identify issues and solutions proactively
• Proficient in Microsoft Office
• Working knowledge of Microsoft Dynamics AX2012 ERP system will be an advantage

Location: Times Plaza, UN Avenue, Manila

Note: This position is on a hybrid set-up but for the first 6 months, you will be required to be on-site every day for training.

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.

About the job:
Role: Operations Associate
Work schedule: Full Time | 40 hours per week | Monday to Friday, 9 AM to 5 PM Pacific Time
Salary Range: up to US $1,700 per month (Dependent on your skills and experience)

About the Role:

The Operations Associate plays a key role in providing comprehensive support across multiple business functions, ensuring smooth operations, and enhancing productivity. This role is divided into three core areas: administrative support, operational/project management, and sales/CRM assistance. The ideal candidate is organized, detail-oriented, and able to handle various tasks across departments with professionalism and efficiency.

Duties and Responsibilities:

• Tier 1: General Administrative Support
• Organize and manage calendars, schedule meetings, and ensure timely communication across the team and with external stakeholders.
• Tier 2: Operational and Project Management Support
• Maintain and manage data, processes, and systems for operational efficiency, providing cross-functional support as needed.
• Assist in the research, planning, and execution of webinar series and online conferences, ensuring attention to detail and personalized touches throughout.
• Handle pre-programming tasks, manage RSVPs, and create contingency plans for participants.
• Conduct background research for podcasts and prepare materials for smooth execution.
• Tier 3: Sales and CRM Support
• Provide backend support for sales operations, including CRM management and updates.
• Facilitate polite and effective communication with leads and connections to foster positive engagement and potential business opportunities.

• Proven experience as an Operations Associate in the podcasting industry, with strong organizational skills and meticulous attention to detail.
• Proficient in Slack, Zoom, and email; experienced with WordPress, Squarespace, Zapier, Streamyard, and LinkedIn.
• Familiar with CRM tools (Zoho) and experienced in managing webinars and virtual courses via Zoom for sales and event support.
• Quick learner with the ability to work independently and manage multiple tasks efficiently.
• Agile, adaptable, and tech-savvy, with strong problem-solving skills across departments.
• Collaborative team player with excellent communication, interpersonal skills, and a proactive attitude.

• Fully remote forever–work from anywhere!
• Competitive net salary with opportunity to be paid above median market rate.
• Invaluable access to a network of global industry leaders, paving the way for rapid career growth.
• Mentorship opportunities
• Access to learning and development resources for continuous growth and improvement

Carousell is seeking a skilled Group Treasury Manager to join our corporate controllership team. In this role, you will work closely with finance teams across the organization, leveraging your expertise in group treasury management within the APAC region. Reporting to the Group Head of Tax and Treasury in Bangalore, you will play a key role in shaping and executing our treasury strategy. The ideal candidate will bring extensive experience in managing treasury functions and a proven track record in the APAC market.

Responsibilities:

1. Develop a comprehensive rolling cash flow forecasting system in collaboration with cross functional teams

2. Partner with Strategic Finance team to foster strong relationships with external banking partners

3. Provide operational support for all activities within the group treasury function - manage group bank accounts, liaise with bankers and ensure regulatory compliance

4. Device and implement corporate treasury policies for the group, SOPs and ensure adherence. 

5. Automation of treasury processes 

6. Manage inter-co loans/ funding in collaboration with tax team

7. Support M&A activities and post-integration of the treasury function

8. Facilitate and support group internal and external audits for treasury activities 

9. Assist on other projects

• Acquire and retain Carousell clients 
• Establish relationships with prospective clients, bringing their business over to Carousell to advertise with us with the goal of mutual growth
• Understand client requirements and recommend optimum products or services to meet requirements
• Improve the relationship with existing clients, encouraging them to increase the business and investment they have with Carousell
• Plan your days and weeks ahead to make sure you maximize your time and spend more on actual conversations with clients
• Keep track of key performance indicators, and making sure that performance is within or beyond the standards set for the team
• Maintain an updated database in Salesforce including all activities, partners and opportunities with their current status

The AGS Associate Automation Developer will be primarily responsible for assisting with the creation, implementation, and maintenance of Workflows/Automation utilizing various process automation technologies.  The Associate Developer will work with multiple teams across the organization to help support: innovative ideas, create efficiencies, standardize, and elevate the AGS service offering to our Internal and External Customers.

Responsibilities (include, but are not limited to)

• Build knowledge and expertise in AGS automation technologies through hands-on development work and certification courses
• Attend client discovery meetings with senior developers and process owners to develop use cases, process maps, and technical requirements for proposed automation.
• Maintain and troubleshoot existing processes and resolve maintenance tickets
• Create/follow best practices for building naming conventions and documenting test scripts
• Attend and contribute to in-person handoffs including demos and/or training
• Assist senior developers in the development of enterprise-level solutions and components
• Independently develop task-based automation workflows
• Understand and work in an agile development environment with the ability to work on numerous automation simultaneously

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Your Responsibilities  

You will play a crucial role in providing product and service-related support to our clients and partners. Clients come from different industries and functions, such as banking, insurance, investment management, and non-financial multinationals. 

The ideal candidate enjoys resolving any product and service-related issues, represents RepRisk as a premium data provider, and maintains RepRisk’s excellent standard in Client Services.  

The Client Services Analyst is part of our international Client Services team under the Commercial Operations team and reports to the Client Services Lead in Manila, Philippines. Moreover, you will: 

• Deal with incoming client and partner requests and perform essential account support tasks, such as addressing login issues, updating watchlists, and producing reports and exports 
• Support onboarding and offboarding processes for clients and partners 
• Capture clients and partners team’ controlling activities and update relevant accounts, contracts, and contacts as needed 
• Handle request for proposal (RFP), due diligence or other supplier questionnaires 
• Provide quarterly, monthly, or customized user statistics and other internal account reporting  
• Create or maintain relevant guidelines and process documents
• Execute the delivery of standard RepRisk products for clients (e.g., reports, data exports) and other client-related administrative tasks 
• Coordinate with other internal stakeholders (e.g. Business Development, Key Account Management, IT, Products, Operations) to solve user-related queries, as well as to develop and execute internal projects  
• Work and function as a team player in a globally-distributed, cross-cultural team with your colleagues based in Europe, Asia, and North America 

The CRM team at Carousell tackles business objectives that surround the Carousell user by focusing on engagement, retention and reactivation. We carry out our mission first by developing a solid understanding of the different experience flows a user can undertake on the platform, before designing timely and relevant touchpoints on CRM channels (e.g. Push, Email) to engage accordingly. We develop different campaigns for users at different stages of the lifecycle (e.g. New user, lapsed user), with a focus on delivering a consistent and scalable 1:1 user experience.

We are looking for a CRM Specialist to join our team and support across strategy and planning, project management of CRM campaigns and more. 

This role will report into the CRM Manager.

Areas of Responsibility

Strategy and planning

• Actively support the overall CRM strategy, plans and rollout schedule of initiatives and experiments

• Play the role of a strong CRM business partner to Category Marketing teams with expertise in user segmentation and messaging that align with marketing plans

• Engage cross-functional teams (e.g. Category Marketing, Product) in discussions related to your plans (e.g. validation of user problem hypotheses that a CRM experiment seeks to prove)

Project management: Rollout, experimentation and optimisation

• Drive rollout of initiatives against proper tracking and documentation

• Drive process of user problem hypothesis testing and measurement using CRM channels

• Utilise internal dashboards to report on performance and share information to relevant stakeholders

• Set up workflows/processes for the team to follow and execute campaigns both for marketing and regional automated campaigns

• Consistently analyse campaign results and provide learnings and recommendations to relevant stakeholders (e.g. improvements to setup, segmentation, messaging)

• Manage projects that require cross-functional coordination and take charge of setting up processes as needed

• Upkeep quality of user segment data by working with Product, Engineering and Data to ensure that user segments are up-to-date for new campaigns

• Have a solid grasp of the user funnel, KPI metrics and continuously optimise campaigns to drive growth

AECOM is seeking for a candidate with the following skill sets.

Duties and Responsibilities

• Responsible for a variety of engineering tasks in the initial planning, design and modification phase of projects.
• Structural analysis and Design of Bridges and Viaduct Structures, Flyovers, Underpassses, Culverts and Retaining walls.
• Experience with bridge and related structural design schemes.
• Proven design and project management experience delivering to quality, time and budget.
• Experience in road and/or rail projects.
• Excellent technical skills design.
• Able to correlate and interpret the data shared by supporting interdisciplinary teams.
• Problem solving skills, able to propose alternative solutions for problems encountered.
• Experience in complete life cycle of a design project within Highway/Railway environment.
• Previous exposure with international codes such as Eurocodes, AASHTO, AREMA and ACI.
• Able to work in a diverse team spread across different geographical locations.
• Able to provide guidance to Mid and Entry level Engineers.
• Able to work under minimum guidance / Supervision.
• Able to handle multiple projects and lead highly capable design teams.
• Understanding in various software packages ideally including MIDAS, Autodesk Structural Bridge Design, LUSAS with experience in Finite Element Analysis preferred.
• Mentoring Mid and Entry level Engineers.

The Associate Director contributes, and further develops, professional and technical skills to the highest level on all projects they contribute to or undertake. They also support the development and training of leading-edge technical skills and understand how to practically apply them in ways that add value to AECOM and its clients.

Safety for Life

• Comply with the AECOM Safety, Health & Environment (SH&E) policy by adopting work practices that support SH&E programs; taking reasonable care for own health and safety and that of others; seeking guidance for all new or modified work procedures; ensuring that any hazardous conditions, near misses and injuries are reported immediately; and participating in meetings, training and other SH&E activities as required.
• Ensure that effective policies and processes are in place and that employees are in compliance with requirements.

Technical/Professional Expertise

• Analysis and conceptual to detailed design of dams
• Inspection, investigation and condition assessment of existing dams
• Construction support services including inspection of works, evaluation of quality control and quality assurance data and construction reporting
• Preparation of tenders and proposals
• Possess and demonstrate solid functional and/or technical knowledge, skills and abilities specific to role/level and applies them effectively in connection with business goals.
• Develop, maintain and retain the highest standard of professional and technical skills.
• Keep abreast of current industry issues and best practices to enable continual alignment and improvement.
• Act as a technical expert in the related discipline field to develop and share knowledge with other employees.
• Have extensive experience in writing and presenting internally and externally.
• Lead project reviews and lessons learned sessions.
• In conjunction with other Technical Directors, Associate Directors, and Principal Professionals, plan and allocate available resources for projects and/or assignments.
• Fully conversant and experienced in multi-discipline project delivery.
• Manage risk and opportunities on all assigned projects.
• Provides technical engineering leadership, on projects, through input including review and verification. 
• Project and design management excellence.
• Undertake design management roles in multidisciplinary projects, ensuring integrated design through effective communication and coordination with other disciplines
• Analysis and review of relevant planning documents to scope planning requirements, develop planning methodologies and advise on key information to support required approvals.
• Provides technical inputs for design and planning projects including asset management and reporting, appropriate to the level of the study.

Client

• Lead the implementation of the Client Promise across large projects and teams.
• Establish and maintains effective relationships with clients/customers, gains their trust and respect and makes the connection to AECOM service offerings and enables positioning for future opportunities.
• Manage, identify and contribute to the improvement to processes, work practices, and overall client experiences and implement sustainable changes to deliver improved services.
• Ability to understand clients’ needs and challenges and is passionate about solving clients’ problems providing innovative and practical solutions to meet their expectations.
• Is dedicated and takes ownership of meeting the expectations, requirements, and agreements of external and internal clients/customers, and acts with them in mind.
• Liaise and communicate effectively with clients on business development activities and during project implementation.
• Maintain a professional image on behalf of the company at all times when dealing with internal and external clients.
• Participate in client feedback to develop an improved client experience and repeat work.
• Works with a long-term perspective to address clients’ problems.

Financial/Project Management

• Responsible for the financial performance of the team, by managing and monitoring effectively all financial indicators.
• Takes responsibility for delivery of individual projects including technical quality, budget, and programme
• Communicates and successfully engages others on competing organisational priorities.
• Ensure delivery of projects in accordance with AECOM’s Project Delivery Framework requirements.
• Raise concerns with AECOM staff and management on projects that appear to not be meeting their project management objective, particular with respect to milestone dates, financial performance, and quality.
• Set and clearly communicates goals and targets for self, team, and stakeholders.
• Obtain certification as Project Manager for AECOM, including ePM.
• Ensure that all relevant Quality Assurance procedures are followed whilst understanding the importance of adherence to Quality Assurance Standards.
• Identifying and acquiring necessary project resources, managing staff forecast.
• Responsible for ensuring that programme and profit objectives are met and assist with project reporting, billing and the submission of variations in a timely manner.
• Review and approve other project managers’ submissions.
• Effectively manage AECOM projects against company standards/guidelines.

Business Development

• Deliver on the strategic business plan for the relevant business line to ensure key strategic objectives are achieved.
• Actively participate in business and strategic planning activities to identify opportunities to sustain the growth of the business in the short, medium and longer-term.
• Take the lead with “cross-selling” to leverage opportunities between business units, services line(s) or the regions and identify opportunities for extending existing contracts.
• Identify and develop new business development initiatives including engagement with external clients and prospective clients.
• Look ahead to understand and define future technology requirements and support delivery/budget and resourcing needs.

Leadership

• Set an example of integrity, trust, and performance. Acts ethically and models the AECOM Purpose and Core Values. Perseveres and demonstrates strategic thinking and influence skills.  As appropriate to the role, sets a vision for the future that inspires and motivates others.
• Inspires the creative process of others, actively soliciting and using ideas from members of the team/group.
• Is candid, compassionate and respectful in all interactions.
• Completes AECOM responsibilities (e.g. P+R, ePM, compliance) and holds others accountable for doing so.
• Identifies specific areas that can benefit from significant improvements and leads implementation with confidence and understanding.
• Contributes to the development of other professional employees including their technical skills.
• Mentor less experienced staff in their development and assist them in professional accreditation where appropriate.
• Lead in the use of company systems and procedures and ensure they are followed by the team.
• Lead and support the communication of team capabilities and accomplishments.
• Ensure resource tracker is populated and updated weekly to reflect forward workload of your team.
• Assist/manage the recruitment, induction, and training of the right people as team members to ensure they quickly become competent and productive in their roles.

About Catena:

At Catena, we redefine overseas hiring by cultivating Filipino talent. Our rigorous qualification program and exclusive upskilling opportunities pave the way for our candidates' prosperous future at no cost. We scout the brightest individuals, equip them with superior skills, and connect them with high-profile roles. Join us as a driven, ambitious individual and work directly with executives, evolving as their indispensable partners. Are you ready for this transformative challenge?

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

___

About the job:

Role: Operations Associate

Working Hours: Semi-flexible | Expected to be online from 3 PM to 8 PM Pacific Time

Type of Contract: Full Time | Independent Contractor

Salary Range: Up to $2,000 per month

___

About the role:

We are seeking a highly motivated and dedicated Virtual Assistant (VA) based in the Philippines to join our team. The ideal candidate will be committed and eager to grow in their career. This is a long-term opportunity, where you will have the chance to work closely with our founding leadership team, both remotely and occasionally in person at team events, as we build and scale our business together. This is your opportunity to work with an innovative startup!

Duties and Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
• Ensuring the nurses have all the necessary basics for living upon arrival.
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed

• Strong commitment to work and eagerness to grow in your career.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools such as Slack, Notion, and Airtable.
• Highly organized with strong attention to detail.
• Proactive and resourceful problem-solver with a positive attitude.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Previous experience in relocation assistance or related fields
• Previous experience with project management
• Experience working in a multicultural environment

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Virtual Front Desk Associate

Working Hours: Monday to Friday, 9am-5pm Eastern Time

Holidays: Off on 3 major holidays- Thanksgiving, Christmas, New Year

Monthly Salary: up to USD 1,000/month

About the Company:

A clinic that is owned and operated locally. Our therapists practice in their own communities, and we are dedicated to serving those communities.

About the Role:
A virtual front desk associate role for a Physical Therapy office

Responsibilities:

• Schedule patients, answer phone calls
• Virtual front desk miscellaneous / ad hoc tasks
  

Qualifications:

• Must have at least of 3 years of relevant experience
• Webcam access and presentable work location
• Must have a strong internet connection
• Good to Excellent English communication and written skills
• Must have a customer-oriented attitude
• Tools: Proficiency with MS Office 365 and Google Workspace
• A Plus: Experience working in a clinic or physical therapy office

OVERVIEW

We are looking for a reliable Quote Desk Specialist. He/ She will play a vital part in supporting the various Sales Teams within our organization. The primary goal of this role is to generate quote requests on behalf of the Sales Representatives and assist with the pre-sale document generation.  The Quote Desk ensures smooth running of our company’s offices and contributes to driving sustainable growth.

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS but not required
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with our Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees
• Flexibility for overtime

Join the A-Team and experience the A-Life!

Position: Client Services Associate

Working Hours: TBD

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated, creative and detail-oriented individual who can demonstrate excellent customer service to join our Client Services team as a Client Services Associate.

The Client Services Associate will support the Client Services Managers with proposal development, campaign implementation, creative executions, and reporting.

Tasks:

• Assist Client Service Managers with media plans, proposal decks, and campaign set up.
• Help with putting together site lists, targeting sets, pulling app ids, inventory avails, and more.
• Coordinating with our creative team on custom mocks and creative builds for upcoming campaigns.
• Update creative examples to our website on a monthly basis.

Qualifications:

• Proven experience in proposal development, campaign implementation, creative executions, and reporting.

• Excellent communication skills.
• Fluent in English (written and spoken)
• Detail oriented and highly organized
• Expert in Microsoft Office Suite (Excel, PowerPoint, & Word)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Responsible for following up on claims that are 0-60 days old ( HMO / MLTC payers)           

• Analyze unpaid claims and coordinates with insurance to process , dispute , appeal claims           

• Bills out Managed Long Term , Secondary Insurance claims.           

• Investigates on unpaid / underpaid claims and find out best solution to get claims paid           

• At least 6 months experience in handling Medicare/Medicaid, commercial insurances, HMO, PPO.
• Experience in Medical billing or revenue cycle management is a plus.
• Excellent written and verbal English communication skills
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Associate

Work Hours: M-F; 9:00 AM-6:00 PM GMT +8 time zone

Salary: 800-1,500 USD per month

Duties and Responsibilities:

• Expense Tracking and Reimbursements: Keep track of business-related expenses and vendor invoices across multiple entities. Manage the reimbursement process to make sure invoices don’t fall through the cracks.
• Maintaining the CRM Database: We interact with thousands of new and old contacts each year, ranging from current and potential investors in our fund, other venture investors that we invest alongside, portfolio companies, founders of new startups, operational executives, and other service providers like lawyers, accountants, bankers. Part of the responsibility of the Ops Associate will be to maintain our internal CRM database.
• Contract Administration: Manage board resolutions, corporate documents, and material contracts signed by keeping them organized and electronically filed.
• Organizing Pipeline of Potential Investments: Manage the deal flow pipeline based on communications from the investment team, ensuring all records in database tools like Airtable or Notion are accurate and up-to-date for quick decision-making.
• Market Research: Utilize specific data sources to update the firm’s internal database of recent fundraises. Compile summaries and trend reports for the team.
• Coordinate Travel and Entertainment: Arrange and manage travel itineraries and entertainment bookings, including flights, hotels, and restaurants. Handle any last-minute changes efficiently.

• At least 4 years of proven experience as an Operations Associate or similar role.

• Fluent English Speaking and Writing Ability: Excellent communication skills are essential for both internal and external interactions.
• Good Communication Skills: Understand and communicate messages clearly and efficiently.
• Software Proficiency: Adeptness in using (or learning to use) tools like Notion, Airtable, and Google Sheets for project management.

Ideal/Nice to Have/Preferred:

• Has Accounting or Bookkeeping experience.

Personality/Attitude/Culture Preference:

• Organized and Detail-Oriented: Ability to manage multiple tasks and projects effectively in a dynamic setting.
• Willingness to Learn: Open to new challenges and continuous learning.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Payroll Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Function:

• Address payroll concerns via incoming calls      
• Answer payroll related inquiries thru intercom      
• Complede side project assigned by the client if there's any   

• At least 6 months of WORK EXPERIENCE in the same role

• Must have excellent English since they will eventually be on the phone talking with customers
• Detail-oriented
• Background in HR or recruiting a plus
• Background in healthcare a plus

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The  Merchandising Associate, will be responsible for assisting in the planning, selection, and management of products within specific categories to maximize sales and profitability. The role is integral in maintaining a balanced product assortment that meets customer demand and aligns with the company's goals.

Key Responsibilities:

• Category Management
•  Inventory Management
•  Market Research
•  Product Selection
•  Pricing Strategy
• Sales Analysis
•  Promotion Planning

Company:

Description:

HRSS Operations Associate  - Manila

The company: Mercer

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future.

Job Profile Summary

HR Shared Services Operations is the first tier of HR delivery for employees and managers, responding to inquiries about policies, payroll, leaves, and HR programs. A HRSS Operations Associate is a seasoned individual contributor, providing experienced, independent service support.

Job Profile Description

• Answers incoming calls and emails from MMC colleagues and third-party vendors and provides accurate answers and detailed information to their HR inquiries which will be handled within our SLA’s, using a Case Management tool supported by a Knowledgebase.
• Supports our customers by communicating in a clear, concise, and confident manner to provide an excellent customer service experience.
• Research complex issues and provides timely, accurate resolution.
• Documents all inquiries and interactions with the colleagues and other internal / third party participants; monitors colleague requests; researches and identifies required information to resolve colleague inquiries and forwards to the appropriate group for resolution as necessary.
• Shares with other team members or manager any opportunities for process improvements.
• Creates, documents and routes open cases and calls appropriately in accordance to the standard operating procedures for additional follow up or escalation.
• Liaises with other departments to ensure timely research and problem resolution.

What can you expect?

• Professional environment where your career path really matters and is supported in our global organization of 81,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values
• Team Culture – collaborative group of top-notch professionals and stakeholders

What you will be rewarded with?

• A company with a strong brand and strong results to match
• Genuine work-life balance with flexible working arrangements
• Competitive salary and comprehensive benefits and programs
• Exposure to a wide range of services with an abundance of career enhancing opportunities

Work Set-up: Hybrid

Shift Schedule: Night

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As an AP Associate, you are responsible for carrying out various day-to-day accounting activities and performing various reconciliations and tasks in support of the financial close process.

WHAT YOU’LL DO

• Process accounts payable using Tipalti and NetSuite by obtaining approvals and making sure vendor invoices are in the accounting system by their appropriate GL codes. Tipalti accounts payable volume is currently 700 invoices per month and is likely to increase over time. The expectation is to be able to process 80-100 invoices daily, and ensure the inbox has zero or less than 10 invoices at close of business.
• Making sure all vendor bills received in our AP inbox payments are uploaded correctly in Tipalti with all necessary attachments.
• Assist AP Manager with weekly AP aging payment reporting.
• Assists in the payment process in a timely manner (Net 30 business days from invoice date “or” Due upon Receipt only for those one-off sensitive vendors).
• Assist with AP month-end close.
• Assists AP Manager with processing Amex and employee reimbursement reports.
• Answer questions Brooklinen team members (internal) have regarding invoice and payment follow-ups, as requested.
• All other duties as assigned by the Accounts Payable Manager.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious, dynamic, and authentic, just like us! #beboldr.
• Passionate about sales and building strong client relationships.
• Self-driven, analytical, and a problem solver.
• A natural negotiator - persuasive but empathetic.
• Able to multitask, prioritize, and project management.
• Adaptable to change and attentive to detail.

YOU HAVE…

• BS in Accounting preferred.
• 1-3 years of accounting experience in an accounting environment.
• The ability to process up to 100 invoices per day.
• NetSuite or other ERP accounting software like Tipalti Knowledge is preferred.
• Strong analytical skills with attention to detail.
• Advanced Excel skills (VLOOKUP and Pivot).
• Well-organized and flexible, able to multi-task with tight deadlines.
• Possess excellent communication and interpersonal skills.
• Able to work under close supervision.
• Able to adapt easily.
• Meet deadlines and respect other's deadlines.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage
• Philhealth Coverage

WHAT YOU’LL LIKE ABOUT US

● Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.

● We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you!

● We’ve got training sessions in-store to help you level up your skill set.

● With you on Boldr’s side, we’ll tackle social responsibility initiatives together.

● We have rest and relaxation benefits.

Company:

Description:

HRSS Operations Associate 

The company: Mercer

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future.

Job Profile Summary

HR Shared Services Operations is the first tier of HR delivery for employees and managers, responding to inquiries about policies, payroll, leaves, and HR programs. A HRSS Operations Associate is a seasoned individual contributor, providing experienced, independent service support.

Job Profile Description

• Answers incoming calls and emails from MMC colleagues and third-party vendors and provides accurate answers and detailed information to their HR inquiries which will be handled within our SLA’s, using a Case Management tool supported by a Knowledgebase.
• Supports our customers by communicating in a clear, concise, and confident manner to provide an excellent customer service experience.
• Research complex issues and provides timely, accurate resolution.
• Documents all inquiries and interactions with the colleagues and other internal / third party participants; monitors colleague requests; researches and identifies required information to resolve colleague inquiries and forwards to the appropriate group for resolution as necessary.
• Shares with other team members or manager any opportunities for process improvements.
• Creates, documents and routes open cases and calls appropriately in accordance to the standard operating procedures for additional follow up or escalation.
• Liaises with other departments to ensure timely research and problem resolution.

What can you expect?

• Professional environment where your career path really matters and is supported in our global organization of 81,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values
• Team Culture – collaborative group of top-notch professionals and stakeholders

What you will be rewarded with?

• A company with a strong brand and strong results to match
• Genuine work-life balance with flexible working arrangements
• Competitive salary and comprehensive benefits and programs
• Exposure to a wide range of services with an abundance of career enhancing opportunities

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Virtual Assistant (Marketing Associate)

Work Hours: US EST business hours (8 am - 3:30 pm EST, Monday - Friday); some flexibility here

Pay Range: 1,200 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

Examples of recurring tasks include: 

• Adding prospects to lists in LinkedIn Sales Navigator
• Setting up LinkedIn outreach campaigns in the LinkedIn tool
• Track down information about inbound leads in our marketing database
• Join meetings, take notes, and create follow-up tasks
• Monitor social media, respond to comments, and identify trends to improve social strategy
• Handle admin/life tasks that are time-sensitive (travel, sending flowers, etc.)

Examples of project-based tasks include: 

• Set up a content management system for social media content
• Design (or manage the designer who creates) social media content 
• Set up interviews for the book I’m writing, and capture/organize the notes from those interviews
• Identify ways to automate marketing/sales workflows so marketing is on autopilot

Here’s my basic philosophy when it comes to how to work with a marketing assistant: 

• Get clear upfront on what we’re trying to achieve and what’s expected.
• Create a simple system for managing all the tasks so nothing slips between the cracks.
• You run with the assigned tasks and projects, and I’ll stay out of your way.
• You check in periodically (daily for some things, weekly for others) to make sure things are on track and your questions/issues are getting addressed.
• We succeed together!! 

• 2+ Years of experience working remotely as a Marketing Assistant (or similar role) for a business owner or CEO who lives in the USA
• Proficient English speaker (comfortable talking, writing, and reading) 
• Have experience with these business and marketing tools: Teams, Airtable (or a similar database or CRM like Excel or Monday), LinkedIn, Canva, Kajabi (or a similar course tool) 
• Be self-starting, and diligent in completing tasks thoroughly w/o me having to worry about them.
• Be resourceful and scrappy, with good internet research skills (e.g., tracking down contacts on LinkedIn, tracking down content on Google, etc.)
• Be experienced with writing compelling marketing copy
• Be experienced with basic design tasks (e.g., social media posts)
• Be familiar with AI and automation tools and how to apply them to market better and more efficiently
• Keep an eye on marketing metrics and trends, and proactively make improvements to overall marketing strategies (e.g., find efficiencies, identify better ways to market, etc.)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Payroll Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Function:

• Checking timesheets for accuracy
• Entering data into databases and spreadsheets
• Processing paper checks for distribution
• Acquiring all necessary signatures to distribute payroll
• Processing salary, incentives and bonus computations
• Making adjustments in pay for raises, bonuses, incentives and commission

• Must have good English written and verbal communication skills
• Detail-oriented
• At least 6 months of experience doing payroll
• Background in BPO / Call Center is a plus

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives