Total 570 support analyst job vacancies in Others category in The Philippines

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, enabling our client facing teams to deliver and scale new products, services and initiatives into the market.

The Client Configuration Management (CCM) team provides client configuration and implementation expertise involving a unique set of skills with highly specialised knowledge of complex systems and applications as it relates to Client programs, transaction processing/routing and its implications to clients and cardholders. Clients include financial institutions, merchants, third party processors, non-traditional clients, state-owned entities, and direct connect merchants.

What an Implementation Analyst does at Visa:

An Implementation Analyst is a client facing and an individual contributor role responsible for managing non-routine configuration activities along with identifying and resolving issues of low to mid complexity. This position is at a professional level and requires an individual to work independently while receiving moderate guidance.

In this role, you are expected to:

• Provide dedicated implementation and configuration support to assigned Visa clients within a market and/or support to assigned countries/markets.
• Manage multiple types of configuration requests in support of client and Visa initiatives. Such as the addition of new system parameters to rollout a new service. This involves the coordination and prioritization of resources and tasks based on committed deliverable dates.
• Meet all milestones and deliverables in a timely manner.
• Coordinate directly with clients to understand program set up requirements and manage steps required to support all new card program installations, processor conversions and updates to existing programs without customer impact. This includes the setup of new products and services.
• Provide initial consultation and guidance on clients’ requests and needs, which also includes discussion of processing implications and completing questionnaires.
• Review, research, and analyze each client configuration request (i.e. Client Information Questionnaire) in detail to ensure completeness and accuracy. This includes highlighting discrepancies, inconsistences and incomplete information.
• Ability to translate technical information to business language in order for clients to gain a better understanding of the changes.
• Participate and/or Lead conference calls associated with client configurations – this may include internal and/or external clients.
• Ensure execution of all deliverables including ownership of implementation and packet management.
• Prepare accurate estimation and processing of billable tasks.
• Attends project kick off meetings with client and Visa project team.
• Prepare and maintain configuration checklists/profiles associated to assigned clients and/or markets.
• Provide problem resolution support for production and testing configuration changes.
• Report client incidents and manage to resolution.
• Provide 24 x 7 support for escalated inquires related to client configuration changes (i.e. cardholder declines from a new card program set up or testing interruptions).

• Responsible for the review and approval of other team members’ implementation work packets. These work packets represent the Visa system table changes involved within a client’s request and requires a review in multiple Visa applications.
• Provide responsive, accurate, and timely communications to internal and external stakeholders.
• Negotiate amongst various Visa teams and coordinate resources to ensure delivery on commitments.
• Facilitate any emergency requests and coordinate internal resources (i.e. real time changes with network operations).
• Build and enhance positive working relationships with Visa clients and internal stakeholders (i.e. Account Management, Project Management, & Testing).
• Represent customer system and operational requirements to internal Visa organizations.
• Provide training (and share knowledge) to internal and/or cross-functional teams and external clients, as applicable.
• Contribute to department processes and procedures.

Why this is important to Visa

The Implementation Analyst (individual contributor) develops configuration expertise in the overall set up of client programs from a business, client and technical perspective within Visa. Clients include financial institutions, third party processors and non-traditional Fintech clients. This role is responsible for providing functional and technical consultative support to internal and external stakeholders for low to mid complexity programs, projects and other implementation activities for clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Ensures correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center.

· Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules on conformity assessment, classification, import eligibility and process flows, Conformity Assessment Instructions (CAIs), and other related references.

· Provides quality and technically-based opinion on product standards and product classification and certification.

· Assists in the resolution of standards, classification and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity

Position : Bookkeeper/Accountant

Working Hours : Monday-Friday, 9am-6pm (PHT-Manila Time)

Holidays : US or PH Holidays

Salary Range : $1,000-$1,600

About the Company

We pride ourselves in providing the most advanced wound care practices using the latest technology in regenerative & ultrasound medicine. Using multiple modalities, each treatment plan is tailored to the individual patient and is proven to reduce healing times, minimize risk of complications, and improve overall outcomes for even the most difficult-to-heal wounds.

Main Responsibilities

• Help with bookkeeping tasks
• Payroll preparation - run clients’ payroll
• Bookkeeping functions for bookkeeping clients - account reconciliation and preparing of financial statements
• Prepare and file other reporting requirements such as State Sales Tax and - Workers'
• Compensation Reconciliation
• Review, process, gather, and compile accounting transactions and documents for completeness, accuracy, and compliance
• Track receivables; generate late fees, increases, and notices as needed
• Coordinate with Subsidy programs and track payment receipts, increases, and all necessary notices and documents
• Deposit and record cash, manual, credit card, e-check/ACH payments
• Maintain all accounting records and filing documents
• Monitor company and property expenses
• Accounts payable data entry w/ attached invoices;manage purchase orders, track payments, and receipts
• Perform monthly reconciliation
• Perform weekly quality control checks on all payables/receivables
• Provide analytical support to the team
• Review all vendor, utility, and property bills
• Coordination with CPA for annual tax reporting on company and property level; provide analytical support to CPA as needed

Tools to use

• QuickBooks(required)
• Office 365
• Google Workspace

• At least 3-5 years of experience as a Bookkeeper, demonstrating proficiency in financial transactions, account management, and reconciliation.
• Experience in managing multiple entities, ensuring accurate and organized financial records.
• Preferred experience as a Certified Public Accountant (CPA)
• Thorough knowledge and understanding of Generally Accepted Accounting Principles (GAAP) for accurate financial reporting and compliance.
• Proficiency in handling accounts payable and accounts receivable, as well as maintaining and reconciling general ledger accounts.
• Background in e-commerce accounting, including familiarity with unique financial transactions and revenue recognition in the online retail sector.
• Ability to build revenue models and perform financial forecasting to support informed decision-making.
• Strong attention to detail in recording and verifying financial data accurately.
• Effective organizational skills to manage financial documents and records efficiently.
• Comfortable using accounting software and tools to manage financial records, generate reports, and perform calculations.

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Logistics Manager 

Work Hours (Client) : M-F, 9 AM to 5 PM, Dubai Time

Work Hours (MNL) : M-F, 1 PM, to 9 PM, Philippine Standard Time

Pay Range : $2,000 - 3,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

Contract Management

• Ensure operations do not start (including providing nominations) until a written contract has been sent out or received from the counterparty as appropriate; where no contract is in place, the required exemption should be obtained.

• Check trader deal sheet/recap against Amicus contract, contact traders for corrections in case of discrepancies.

• Read and understand the contractual content, terms and conditions.

• Issue instructions to the relevant counterparties to execute the final contract, plus any amendments.

Financial Security

• Ensure no delivery is executed without adequate financial security in place as specified in the contract.

• Timely instruction for issuance of outgoing invoice/process of incoming invoices.

Cargo Management

• Nominate vessels under the contract agreed by the trader.

• Issue documentary instructions to meet the letter of credit (LC), customs, and contractual requirements.

• Issue custom declarations (where applicable).

• Appoint inspectors for Quality and Quantity (Q&Q) as per contractual requirements and other measures/analyses requested by traders.

• Process purchase, sale, and service invoices.

• Storage/Terminal management (where applicable).

Commercial Understanding

• Fully understand how each deal is priced and ensure pricing events are managed correctly.

• Basic understanding of hedging and the exposure on each cargo.

• Good commercial awareness in Operations – (e.g. volume tolerances, freight economics, demurrage savings, price exposure).

Vessel Management

• Clear the vessel with terminal and counterparties and vetting process through Charterers.

• Read and understand the fixtures.

• Issue instructions to the vessel on voyage orders/agents appointed / LOIs.

• Process all shipping invoices.

Insurance & Claims

• Quality and Quantity Claims Management

• Auxiliary Claims Management

• In the event of any issues during the execution of the contract, collect/coordinate documents, and correspondence with the Insurance company as required.

Coordination and Data Input

• Ensure correct and timely input of all details concerning the deal into the trading system

• Creation of Operators Files.

• Ensure the deal in the system is correct and matches final contractual terms.

• Enter and update vessel movements, event dates, Q & Q.

• Enter and update details for invoicing of goods plus costs for services.

• Maintenance and cleaning of cost accruals.

• Ensure pricing details are correct, to enable prompt invoicing.

• Timely issuance of outgoing invoices.

• Check and allocate incoming invoices for cargo and related costs.

• A minimum of 5 to 7 years experience in commodities trading, cargo, and/or shipping operations in refined products.
• Knowledge of the international trading environment and operational experience in West Africa /Arabian Gulf / Singapore / Malaysia is a plus.
• Knowledge of operational and financial procedures.
• Strong organizational skills and ability to manage priorities.
• Knowledge of Microsoft Office Suite especially Excel
• Good written and verbal communication skills
• Good negotiation skills and ability to build productive relationships.
• Demonstrate versatility; ability to adapt to situations and resolve problems quickly.
• Autonomous, proactive, and continuously thinking ahead.
• Assertive, with the ability to motivate others.
• Competency in complex structured deals.
• Good judgment skills and ability to come up with solutions, while minimizing risk and optimizing the company’s interests.
• Strong analytical skills.
• Bachelor’s degree

The Client Care CX Team aims to empower the Client Care organization to sustainably reduce clients’ effort with fast, easy and effective service models and resolution. This team works with the different function leads of Client Care.

The CX Analyst is an individual contributor responsible for supporting the Client Care CX bodies of work. This role requires financial, operations, CX Center of Excellence, or contact center background.  The candidate must demonstrate capabilities to solve complex problems and take a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations. 

The role requires a keen insight into Client Experience data, best practices, and calls for project management skills, collaboration and partnership with business leadership across Client Care.

• Partnering with the Client Care leadership, Technology, and survey vendor to support Client Experience NPS survey initiatives.
• Leverage Data Analytics to provide actionable insights in improving NPS survey management and survey returns
• Strong Project Management skills to manage issues, and lead process improvements
• Executive communication that is able to tell a compelling story about the state of Client Experience surveys

This position is to be based in Pasay City, Philippines and may or may not present relocation or sponsorship assistance.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

The Sanctions Analyst will provide support for sanctions screening, program planning, execution, tracking and communications globally. This includes the execution of ongoing alert management and operational tasks. This role will require a solid understanding of sanctions compliance and support the Senior Director, Sanctions Compliance in providing guidance to Visa clients and businesses.

Job Responsibilities

• Responsible for screening against sanctions lists and provide expert judgment regarding match validity

• Ability to apply sanctions knowledge, research and analysis to operationalize Visa's sanctions compliance program

• Provide support for the creation of monthly reporting to identify Key Performance Indicators (KPI) and Key Risk Indicators (KRI) to management and other key stakeholders

• Participate in ongoing development of the sanctions screening systems, including user acceptance testing as needed

• Ensure close communication and information sharing with global compliance colleagues

• Responsible for the team inbox: responding to inquiries, ad-hoc screening requests, and email filing

• Upload individuals and entities into a screening system for ongoing sanctions screening

• Support daily, weekly, and monthly reporting to monitor sanctions screening processes

• Participate in cross-functional sanctions compliance meetings and carry out project plan for roadmaps

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Sanctions Analyst will provide support for sanctions screening, program planning, execution, tracking and communications globally. This includes the execution of ongoing alert management and operational tasks. This role will require a solid understanding of sanctions compliance and support the Senior Director, Sanctions Compliance in providing guidance to Visa clients and businesses.

Job Responsibilities

(This role will support the US-based Global Sanctions team and as a result will work Pacific Time Zone business hours.)

• Responsible for screening against sanctions lists and provide expert judgment regarding match validity
• Ability to apply sanctions knowledge, research and analysis to operationalize Visa's sanctions compliance program
• Provide support for the creation of monthly reporting to identify Key Performance Indicators (KPI) and Key Risk Indicators (KRI) to management and other key stakeholders
• Participate in ongoing development of the sanctions screening systems, including user acceptance testing as needed
• Ensure close communication and information sharing with global compliance colleagues
• Responsible for the team inbox: responding to inquiries, ad-hoc screening requests, and email filing
• Upload individuals and entities into a screening system for ongoing sanctions screening
• Support daily, weekly, and monthly reporting to monitor sanctions screening processes
• Participate in cross-functional sanctions compliance meetings and carry out project plan for roadmaps

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position : Bookkeeper

Holidays : US or PH Holidays

Salary Range : 1000-1600 USD/month

Working Hours : 40 hours/week - During the initial training and onboarding phase, the schedule will be set from 8 AM to 4 PM Pacific Standard Time (PST). Once the training is successfully completed, the individual will have flexibility in setting the work hours within the standard workdays

About the Company

A full service merch company located in the heart of Las Vegas, Nevada. We specialize in custom t-shirts, screen printing, embroidery, promotional goods, company swag and more. We offer a variety of print on demand services for those who need their items quickly and hassle-free. On a mission make cooler company merch at a good price.

Main Responsibilities

General Ledger Accounting:

Bank & Credit Card Reconciliations

Standard Processing of General Ledger Activity

Account Auditing & Reconciliations

Payroll Reconciliations

Preparation of Activity for Month-End Financials

Accounts Payable:

Processing Accounts Payable

Preparation of Weekly Payments for Vendors

Processing Deposit Requests

Accounts Receivable:

Processing Customer Statements

Contacting Customers via Email

Tools to use

Experience and understanding of Enterprise Accounting Software (specifically, we use a software called Traverse).

A degree in Accounting with a minimum of 5 years' accounting experience is preferred, but candidates without a degree will be considered if they demonstrate strong job knowledge and possess a solid work history in the field.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Senior Backend Developer

Salary Range: 1500 USD - 2500 USD

Schedule: 9am-5pm EST

About the Role
As a Back-End Developer, you will be an integral part of our development team, responsible for designing, implementing, and maintaining the server-side logic of our web applications. Your primary focus will be to ensure the responsiveness and efficiency of our applications by working closely with front-end developers, and other team members.

Responsibilities:

• Design, develop, and maintain effective and efficient backend code.
• Build high-quality, scalable, and secure applications using Node.js.
• Collaborate with cross-functional teams for seamless integration of backend services with front-end applications.
• Provide leadership and mentorship to junior developers.
• Optimize system performance, reliability, and scalability.
• Engage in code reviews, team meetings, and project planning activities.

• Minimum of 5 years of professional development experience.
• At least 2-3 years of hands-on experience with Node.js.
• Proficiency in MongoDB and a solid understanding of NoSQL databases.
• Experience in React UI coding is highly valued.
• Knowledge of code generation and debugging tools like ChatGPT or similar is a plus.
• Familiarity with queue management systems, especially RabbitMQ, is an advantage.
• Strong grasp of server-side logic and scalability issues.
• Skilled in API design and development.
• Familiarity with Git or similar version control tools.
• Excellent problem-solving and attention to detail.
• Strong clear English communication and teamwork skills.
• A Bachelor’s degree in Computer Science, Engineering, or related field is a plus

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Senior Accountant

Working hours: Monday - Friday, 9 AM - 5 PM Dubai time / 1 PM - 10 PM Philippine Time

Holiday/s : Dubai and/or PH Holidays

Salary Range: $1,000 - 2,000/month

About the company:

The company an active trading player, focused primarily on originating, structuring, trading, marketing, transporting, and financing crude oil and petroleum product cargos.

The company covers all aspects of physical crude, gasoline, condensate, naphtha, gasoil, and jet fuel across all grades, sizes, and geographies.

Duties and responsibilities:

• Responsible for processing/analysis of accounts payable, and accounts receivable, matching purchase orders/sales orders with invoices and supporting documentation, and all intercompany transactions.
• Analyse / reconcile balance sheet and income statement accounts on an ongoing basis and for period / year-end closings.
• Responsible for month-end close and ensuring that accounting tasks are completed according to internal (and external) deadlines including, physical transactions and related costs, intercompany physical transactions, and reconciliation of trading PnL to accounting.
• Responsible for the preparation of monthly, quarterly, and yearly financial statements, including management reporting, IFRS financial statements, Bank reports, and Budget vs actuals reporting.
• Keep track of overheads, allocate/recharge to different group entities, and prepare monthly G&A analysis.
• Manage the relationship with external auditors and tax administration; as well as prepare documentation for external auditors for annual audits.
• UAE VAT filing preparation and filing.
• Check employee expense reports and arrange settlement.
• Handle/manage office expense payments.
• Other projects as assigned by Management

• Has a background in commodity trading environment
• Understanding of the physical oil trading business is an asset.
• Minimum of 7 years of accounting experience
• Bachelor’s Degree in accounting or related field.
• Good written and verbal communication skills.
• Highly detail-oriented and organized in work.
• Ability to act and operate independently with minimal daily direction from the manager.
• Autonomous, proactive, and continuously thinking ahead.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Office Assistant

Client Name: TBD

Working Hours: Mondays to Fridays 9 AM-6 PM Central Standard Time

Holidays: US Holidays (New Year's Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Veterans Day, Thanksgiving, Day after Thanksgiving, Christmas)

Benefits: PTO 5 days, 10 vacation days. These can be used starting six months after the start date.

Salary Range: $900-$1500/month

Scope of the Role 

We are seeking a reliable and highly organized office assistant to join our client team. The office assistant will be responsible for but not limited to providing administrative support and helping ensure the smooth operation of our office. This role involves a variety of tasks, including clerical, administrative, and organizational duties.

Duties and responsibilities: 

• Take incoming calls and text messages from residents. Must be prompt and attentive with all incoming communication.
• Answer applicant questions.
• Contact property vendors to coordinate estimates and work completion.
• Complete legal documents by entering names, dates, etc. (leases, notices, etc.).
• Update resident profiles in management software (attach PDFs, add notes from calls, etc.).

• 2+ years of experience as an office assistant, administrative assistant, or similar role.
• Proficiency in Microsoft Office Suite, Google Suite, and other office equipment.
• Solid background in Property Management and Back-office
• Experience with RentManager is a plus.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Exceptional attention to detail and accuracy in all work.
• Strong written and verbal communication skills in both English and Spanish.
• Ability to work independently and as part of a team, with a positive and proactive attitude.
• willingness and ability to work unsupervised in a self-motivated environment.
• Comfortable talking with clients via phone or text.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Community Manager

Work Hours                                    : M-F 9AM – 5PM Eastern time/ 9PM – 5AM Philippine time

Pay Range                                       : 900 – 1,500 USD per month

Are you a passionate and self-motivated Web3 enthusiast who lives and breathes Twitter and Discord? Do you have a pulse on the latest trends and communities in blockchain gaming? Do you dream of building and engaging a vibrant online community?

If so, we want to hear from you!

Our client in the US is an innovative 3v3 basketball game powered by blockchain technology, is seeking a talented and experienced Web3 Community Manager to join our growing team. In this role, you will play a critical role in building and nurturing our community, leading our Game Masters, and amplifying our presence across all Web3 platforms.

We are more than just a game, we are a revolution in the sports gaming industry. We empower players through NFT ownership, rewarding gameplay, and a vibrant community. Our mobile-first design brings the excitement of basketball right to your fingertips, anytime and anywhere.

Responsibilities

• Develop and execute a community and social media strategy to grow and engage communities for our new Web3 games launching in 2023.
• Establish our discord as a best-in-class server with bot integrations, moderator teams, and engaging content.
• Produce content calendars with our creative and production teams that achieve communication goals.
• Be a leader internally through frequent reporting on social media and community metrics, utilizing our sentiment and data tracking tools.
• Collaborate with the community on creating fan-generated content and UGC, while finding unique ways to engage with these community creators.
• Be the first line of Customer Support for in-game issues and lead communications to the community regarding updates.
• Identify and maintain relationships with influencers and content creators. This will include creating a program to reward and incentivize our creators.

• Extensive admin experience managing Discord servers.
• Experience with managing brand profiles on major social media platforms
• Experience managing and growing a community, with a deep understanding of the community’s motivations and desires.
• Strong verbal and written communication skills
• Tools: Notion and Slack (preferred)
• Creative and quick-thinking, and not just willing, but excited to be part of a marketing team that prides itself on collaboration, communication, and celebrating one another’s accomplishments.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Onboarding Coordinator
Working hours: Monday to Friday, 9 am to 6 pm EST (9 pm to 6 am Manila Time)
Salary: $1500/ month

About the job:

They are hiring a talented Onboarding Coordinator to support the Customer Operations - Onboarding Team to move our dental customers through the onboarding funnel.

You will oversee assigned customer onboarding portfolios, communicate daily with customers, and multi-task across a number of different projects and activities. The ideal candidate will thrive under tight deadlines in a fast-paced, remote work environment while exhibiting excellent customer-facing abilities and professionalism in all interactions.

Duties and Responsibilities:

• Manage the clinic onboarding flow for a portfolio of dental clinic customers, from Contract Signed all the way through Installation, Training, and Launch. 
• Communicate with customers on a daily basis via email and phone call to organize customer implementation and training sessions, and make required follow-ups as-needed
• Use Salesforce as the main source of truth and keep customer activities updated daily
• Collaborate seamlessly within the Onboarding team and with the Installation, Sales and Customer Success teams to escalate and resolve technical or product-related challenges.
• Identify and implement processes to improve workflow, organization and communication.
• Anticipate your team’s needs to handle many responsibilities without consultation.

• Minimum three years of experience as a project manager, Business Development Representative/Sales Development Representative or in a similar role.
• Excellent customer-facing communication, written and spoken
• Knowledge of medical terminology/experience supporting medical organizations is required. Experience in a dental context is preferred. 
• Experience working with United States health or dental companies is preferred.
• Must be a power user of collaboration softwares: Slack and Gmail. Must be willing to become a power user of Salesforce.

5 days of Paid Time Off per year

WHAT IS YOUR ROLE

• As a Senior Implementations Analyst, you will be responsible for providing an awesome onboarding experience for Boldr’s new clients, and supporting various initiatives to optimize the processes of our existing client base.
• You will act as a Project Manager and collaborate with internal and external stakeholders to ensure that each client is fully set up with their staffing, documentation, and technological needs.
• Your tasks will include communicating with clients, creating and overseeing Project Plans, building and structuring documentation for knowledge bases and in making sure that the tasks are effectively handed over to the appropriate departments.
• As a Sr. Implementations Analyst, you will also be responsible for acting as a consultant for our clients’ and internal team’s business solutions needs.

WHAT WILL YOU DO

• Take a deep dive and perform audits on the client's systems and processes.
• Create new and modify existing process documentation for workflows within the defined scope of work.
• Proactively identify opportunities for process improvement and optimization.
• Provide support in designing the onboarding and training approach for newly built teams.
• Lead all process and systems-related training for stakeholders.
• Perform internal and client-specific ad hoc tasks as needed Stakeholder Onboarding and Consulting.
• Take point in performing staffing, process, and systems audit, and provide recommendations based on findings.
• Lead necessary handover sessions and post-implementation reviews for a smooth transition of operations to necessary departments.
• Build templates and frameworks for executing solutions-related deliverables, and act as a consultant for process and tech optimization across Boldr’s new and existing client base Project Management.
• Take point in the planning, execution, monitoring, and closing of client implementations and internal projects - Kick-off new business implementations/projects, and facilitate all internal and client communications throughout your involvement.
• Create, execute, and revise Project Plans as necessary to meet changing needs and requirements.
• Define success and milestones for every project and implementation Monitor the progress of ongoing projects and properly escalate all challenges as needed.
• Fluent in Mandarin
• Work in Chinese time zones
• Able to translate product documentation from English into Mandarin
• Onboarding new clients in China
• Continuous support and communications for clients in WeChat group
• This is not a sales quota-carrying role

YOU HAVE...

• Bachelor’s Degree in any field you’re passionate about.
• Fluent Mandarin
• An ability to understand and communicate complex ideas to clients and colleagues, both verbally and in written form.

• 4- 5 year of experience on implementations or Project managment.
• Proficiency in using cloud-based applications such as Google Drive, Google Sheets, Google Docs, Google Analytics.
• At least 3 years of experience in project-tracking and management.
• An experience or knowledge on project management tools.
• Familiarity on any Helpdesk, CRM, and/or business intelligence software.
• Moderate or high proficiency in using cloud-based applications such as Google Drive, Google Sheets, Google Docs, Google Analytics
• Ability to accept feedback gracefully and with an open mind.
• An analytical and critical thinker, with an eye for even the most minute of details
• Able to multitask and prioritize with minimal supervision
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team.
• Amenable to work on rotating shifts and render overtime work as required

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position: Youtube Scriptwriter - 16341072991

Work Hours: Mondays to Fridays 9:00 AM to 5:00 PM CST (11:00 PM to 7:00 AM PH Time)

Salary: USD 900 - 1500/month

About the Role:

We are looking for a scriptwriter for a simple cartoon YouTube channel. The channel is of a cartoon character talking about stories and opinions on various topics. The scripts are lighthearted and humorous.

Responsibilities:

• Learn from and contribute to documentation relating to writing style
• Create YouTube scripts from ideas and loose structure provided to the writer
• Edit and iterate scripts when given feedback
• Create humor out of various situations and topics

• Have an understanding of basic YouTube script structure
• Understand retention for a YouTube video
• Ability to describe visual humor
• Ability to craft spoken humor
• Have a willingness to learn
• Have the ability to iterate on ideas
• Can work independently and with others
• Ability to create unique content (avoids AI and plagiarism)

LOOKING FOR FILIPINO OR PHILIPPINES-BASED CANDIDATES

Position: SEO Manager
Working Hours: M-F 9am-5pm EST; (overlap at least 4 hours)
Holidays: US & PH Regular Holidays
Salary: 900 - 1,500 USD per month

Company Overview

Our company serves the DIY automotive market with unique tools and supplies for repair, restoration, and modification of cars, trucks, and motorcycles.

Founded in 1978, Eastwood has been helping hobbyists and professionals to "Do The Job Right"​ for nearly 40 years.

About the Job

We are looking for an experienced SEO Manager to join our team. The ideal candidate will be responsible for developing and implementing effective search engine optimization (SEO) strategies, coordinating content, design, social media, pay-per-click (PPC) marketing, and other activities. You will also be responsible for managing offsite and onsite optimization projects and reporting on performance.

Responsibilities

• Drive traffic growth through organic search
• Develop and implement effective search engine optimization (SEO) strategies
• Coordinate content, design, social media, and other activities related to SEO
• Manage offsite and onsite optimization projects and report on performance
• Conduct keyword research to guide content teams
• Review technical SEO issues and recommend fixes
• Optimize website content, landing pages, and paid search copy
• Direct off-page optimization projects (e.g., link-building)
• Collect data and report on traffic, rankings, and other SEO aspects
• Work with social media and PPC teams to optimize campaigns
• Keep abreast of SEO and integrated marketing trends

• Proven experience as an SEO Manager, SEM Manager, or similar role
• Knowledge of standard and current SEO practices
• Knowledge of HTML/CSS
• Experience with SEO reporting
• Familiarity with relevant tools (e.g., Google Analytics, Magento, Wordpress)
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude
• Local knowledge search to promote retail, a plus

Success Will be Measured By:

• Organic traffic and sales growth
• Keywords indexed
• Rankings on page 1

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Full Stack Developer

Salary Range:  $ 1,200-2,500

Schedule: M-F, flexible hours with 5 hours overlap with the client, CET or CET + 2 timezone (may change slightly)

Responsibilities:

• Manage 500k members for our network of fitness studios inc.
• Build a website system for their apps.
• Create backend solution for their internal employees.
• Create API integration (big plus), support ticketing, payment processing, access control integration, etc. (create integrations for other products)
• Experienced with APIs (big plus)
• Report to our Director, Product Development.
• Must have a close relationship with their team to guide, mentor, and interact with them.

• Computer science or similar qualifications.
• 5+ years experience in developing applications. Genuine full stack experience through and through.
• 5+ years experience working with Angular and Node.js (must haves)
• Experience working in an Agile environment (SCRUM, Kanban) (bigplus)
• Experience with Test-Driven Development (TDD) (must have)
• Ideally someone who can build a product from scratch. Has worked with start ups.
• Must be presently building full stack development and also has experience in managing junior people.
• Talented developer and team contributor.
• Above Average to Excellent Communication skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant + Accountant
Schedule: M-F, 9am-5pm EST
Salary Range: $1,500 - 2,300
Benefits: TBD

About the Company:

The company is a downstream petroleum distributor. They specialize in gasoline distribution and marketing.​ They believe that a strong backcourt offering and brand recognition are the key drivers of gasoline sales and margin.

About the Role:

You will function primarily as an accountant wherein you will be responsible for handling lapsed books, and preparing reports and reviews. Additionally, you will do calendar management, social media functionalities, and other administrative tasks.

Primary Responsibilities:

Bookkeeping and Accounting:

• Prioritize and efficiently catch up on lapsed books.
• Coordinate effectively with the US-based staff accountant and office manager.
• Preferably possess experience in fuel distribution to enhance understanding and efficiency.

Financial Reporting:

• Generate comprehensive reports to facilitate informed decision-making within the organization.

Control Reviews:

• Conduct thorough control reviews to ensure financial accuracy and compliance.

Secondary Responsibilities:

Executive Assistance:

• Act as an integral part of the team by providing executive support.
• Manage follow-ups, ensuring timely completion of tasks.
• Coordinate schedules and assist in various administrative responsibilities.

Social Media Coordination:

• Demonstrate familiarity with social media management

• At least 3 years of relevant experience (accounting AND administrative roles)
• Proficiency in QuickBooks Desktop, MS Excel, and Google Workspace (required)
• Experience in fuel distribution is a plus
• Ability to adapt to a dynamic work environment and handle confidential information with discretion.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.

TBD

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Position : HubSpot Implementation Specialist

Working Hours : 6pm to 2am PHT

Salary Range : 1000-1800 USD/ month (Depending on the interview result and the client's approval)

We are looking for an experienced HubSpot Implementation Specialist to join our team. The successful candidate will be responsible for implementing and driving HubSpot initiatives for our business.

Responsibilities:

1. Set up and configure HubSpot applications
2. Manage and execute HubSpot platform setup
3. Transform business processes using HubSpot
4. Train internal teams on the usage of HubSpot
5. Monitor, maintain and optimize our HubSpot setup

1. Prior experience with HubSpot platform
2. Knowledge in business process transformation using HubSpot
3. Demonstrated project management skills
4. Excellent training skills
5. Ability to work with teams across different time zones.

The HR Operations Analyst will be responsible for managing and executing various HR processes to support, standardize and strengthen the Reinsurance and Investments segments, and ensure they are aligned with the long-term goals of the HR team.  The Operations Analyst will interface as required to support Head of HR, the segments’ HRBPs and the People Operations team and other Arch Capital Group’s HR COEs ensuring that Arch Reinsurance and Investments are appropriately represented on Group initiatives and programs involving HRIS or other platforms.

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

This position will be best suited for someone with experience with Touchstone and financial terminology, cleaning raw data, detail oriented and with good organizational skills.

Specific Responsibilities

• Process and analyze natural catastrophe risk information presented and carry out risk analysis of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and reliability of the results
• Ensure complete information is maintained in the internal system provide support for the design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required, also experience in Cargo, Power, Utility, or Construction classes would be helpful.

The primary purpose of the role is to work within the Modelling Team to model D&F Risk, execute ad hoc projects, to understand and use current in-house tools, and to report global exposures across all lines of business to the Underwriters and facilitate technical pricing and loss estimation.

Main tasks will include data management, analysing the effect of new accounts on existing major concentrations of risk and running account contribution analyses and pricing reports and providing output to underwriters and dealing with queries.

This position will be best suited for someone with experience with Touchstone and financial terminology, cleaning raw data, detail oriented and with good organizational skills.

Specific Responsibilities

• Process and analyze natural catastrophe risk information presented and carry out risk analysis of submissions including data quality analysis
• Work closely with the underwriters to provide findings from output
• Adding value to the underwriting process by providing insights into the modelled output and reliability of the results
• Ensure complete information is maintained in the internal system provide support for the design and testing of new tools
• Assist in shaping analytical capabilities (hardware and software, using in-house software and model development)
• Use SQL queries to retrieve and update modelling information as required
• Any other duties as required, also experience in Cargo, Power, Utility, or Construction classes would be helpful.

Position : Virtual Assistant

Working Hours : TBD

Salary Range : $900 - $1,500/month

Main Responsibilities

• CEO calendar and appointment management via HoneyBook.
• Regular updates to training manuals for employees.
• Contract uploading and organization within Honeybook.
• SOP compilation and organization on dedicated software.
• Comprehensive management of our Google Drive system.
• Integration of tech platforms via Zapier.
• Spreadsheet data analysis and organization for targeted marketing efforts.
• CRM data evaluation and organization within Active Campaign.
• CEO's personal and family calendar maintenance.
• Prompt response and delegation for online leads.
• Managing rental requests via Airbnb and channel management software.
• Creation and upkeep of rental listings in adherence to our SOP.
• Consolidation of employee time reports via Toggl.
• Reconciliation of receipts linked to client purchases.

Qualifications

• Minimum of 3 years as a Virtual Assistant.
• At least 2 years of hands-on Customer Service experience.
• Proficiency in Word, Excel, PDF, Google Drive, Gmail, Calendar, and File management.
• Exceptional computer literacy and time management skills.
• Stellar written and verbal communication skills.
• Undergraduate degree in Business Administration, Management, or a related field.

Application Requirements:

• In your cover letter, kindly address the following:
• Enumerate your top five personal values
• Detail your favorite activities outside of work
• Define the characteristics of a personal concierge in your view.

DFI Company Brief

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group.

The Team

Advanced Analytic Team is a dedicated group of data professionals focused on leveraging BI tools such as SAP BI, Tableau and advanced analytics techniques to extract valuable insights from data. Our team supports data-driven decision-making across the organization by developing interactive dashboards, conducting in-depth data analysis and providing actionable recommendations. With a strong focus on innovation and collaboration, we strive to uncover patterns and trends that drive business growth and efficiency. Join our team and become part of an exciting journey to unlock the power of data!

The role

We are seeking a skilled and experienced SAP BO/Admin Analyst to join our Advanced Analytic team. The successful candidate will analyze and visualize complex data sets using SAP BO, provide actionable insights, and support data-driven decision-making across various departments. As a SAP BO/Admin Analyst, you will collaborate with cross-functional teams to design and develop interactive dashboards, reports, and data visualizations that effectively communicate key metrics and trends.

Key Responsibilities

• Provide good technical skills for the specialist stream.
• Providing end-to-end support (user requirements gathering, Front-end dashboard/report development in, Documentation of Metrics/Dashboards and providing end-user Training.
• Assist with architecture analysis and designing of sustainable solutions; and deliver projects as part of the Group BI Programmed Team
• Drive change across the business with application expertise
• Work with business stakeholders in identifying business requirements for reporting projects and supporting business with any issues or incidents.
• Document business requirements and deliveries in a continuous manner
• Ensure timely and sustainable solutions delivered to support business requirements.
• Prior experience with retail reporting and model is a plus.

• Degree holder in Computer Science or related subjects
• At least 3-4 years of relevant experience on Hands-on experience working with SAP BO Mandatory.
• SAP Business Object Experience -

o Experience in Web Intelligence, Publication, Web Services

o Familiarity resolving WEBI issues such as conditional formatting, input controls, ranking, standard formatting, filters, data mapping/ reconciliation, and other report functionalities.

o Experience with BEX queries is must.

o Strong analytical mind with good communication & interpersonal skill.

o Customer-oriented; can work independently and deliver multiple small to medium size initiatives or projects.

• SAP BO Administration experience –

o Patch upgrade.

o Setting up the monitoring of BO servers, auditing policies, and manage event and alerts related to CMS, Audit and Reporting Database services.

o Keep availability of BO Web applications CMC, BI Launchpad, and other applications.

o Manage user and permissions.

o Manage Universe and Connections and other BI Repository objects.

o Backup and Restore of BusinessObjects environment.

• Proficient in SQL and Familiarity with other data visualization tools (Power BI Tableau, etc.).
• Fluency in spoken and written English.

Good to have

• Exposure to Azure or Google Cloud
• Experience with BW and ERP exposure is an advantage.
• SAP ABAP experience is needed (BW ABAP, AMDP).
• Experience in Python
• Good knowledge of multiple aspects of the retail industry is advantageous.

Position: Executive Assistant

Working Hours: M- F 7:30AM - 4:30PM CST | 9:30PM to 6:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1200

Company Description

A company that will help you take your income, investments, and life to the next level.

Duties / Responsibilities

• Manage and triage email
• Book travel & appointments
• Schedule meetings
• Maintain a CRM of close contacts and relevant updates
• Handle admin & life errands that are time sensitive
• Do data entry or research when needed
• Research vendors, gifts, or service providers
• Create copy for merch
• Help with daily personal assistant work 
• Assist CEO with tasks involved in running and building a merch store
• Assist CEO with tasks involved in expanding his real estate syndication business

Skills and Requirements 

• 2+ Years of experience working remotely as a Virtual Assistant for a business owner who lives in the USA.
• Proficient English speaker (comfortable talking, writing, and reading)
• Strong familiarity with the mentioned tools to be utilized 
• Ability to write copy for merch descriptions (a plus!)
• Must have experience in Slack, Notion, Google Suite, Hubspot, Mailchimp and Social Media platforms (Twitter, Instagram, and Youtube)
• Have great organizational & copywriting skills
• Ability to communicate well (Will be doing so with service providers)
• Must have a backup internet connection and device

Great to have skills and tools experience with

• Wordpress
• Kajabi
• Canva 
• Video Editing
• Merch by Amazon