Total 62 technical analyst job vacancies in Others category in mandaluyong metro manila

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 12

About the Role:

We are seeking a skilled Systems Analyst to join our team and play a key role in analyzing and improving our IT systems. You will work closely with both technical and business teams to understand system requirements, design solutions, and ensure seamless integration between software applications and business processes. The ideal candidate will have strong analytical skills, problem-solving abilities, and experience in system design, testing, and implementation.

Key Responsibilities:

Systems Analysis and Design

• Work with business stakeholders to gather and analyze system requirements, ensuring alignment with business goals.
• Design and document detailed system specifications, including functional and technical requirements.
• Develop system models, flowcharts, and diagrams to represent system architecture and processes.
• Provide recommendations for system improvements, new functionalities, and integrations to meet business needs.

System Development and Integration

• Collaborate with developers and IT teams to design, implement, and integrate new systems or system enhancements.
• Ensure system compatibility with existing IT infrastructure and business processes.
• Conduct feasibility studies and cost-benefit analyses for new system proposals.
• Support the implementation of new systems, ensuring proper system configuration, data migration, and user training.

Testing and Quality Assurance

• Develop and execute test plans to ensure system functionality, performance, and security.
• Identify, document, and resolve system issues during testing and post-implementation.
• Ensure that systems meet quality standards and comply with organizational policies.
• Coordinate with the QA team to perform system validation and ensure successful deployment.

Support and Maintenance

• Provide ongoing support and troubleshooting for existing systems, addressing technical issues and user queries.
• Monitor system performance, diagnose problems, and optimize system efficiency.
• Perform system upgrades, patches, and enhancements as required.
• Maintain detailed documentation of systems, configurations, and processes for future reference.

Collaboration and Stakeholder Communication

• Work closely with business analysts, developers, and other IT teams to ensure successful system implementation and alignment with business requirements.
• Communicate technical information effectively to non-technical stakeholders, ensuring clarity in system design and changes.
• Provide regular updates on system status, progress on projects, and potential risks to key stakeholders.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
• 3-5 years of experience as a Systems Analyst or in a similar role.
• Experience with system design, integration, and implementation.
• Knowledge of system architecture, databases, and software applications.
• Experience with system development methodologies (e.g., Agile, Waterfall).
• Technical Skills:
• Proficiency in system analysis and design tools (e.g., UML, flowcharting, wireframing).
• Strong understanding of programming languages (e.g., Java, SQL, Python) and system architecture.
• Familiarity with software development lifecycle (SDLC) and testing processes.
• Experience with database management, system configuration, and integration tools.
• Soft Skills:
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and ability to prioritize multiple tasks.
• Certifications (preferred):
• Certified Systems Analyst (CSA).
• ITIL Foundation.
• Agile Certified Practitioner (ACP).

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
• 3-5 years of experience as a Systems Analyst or in a similar role.
• Experience with system design, integration, and implementation.
• Knowledge of system architecture, databases, and software applications.
• Experience with system development methodologies (e.g., Agile, Waterfall).
• Technical Skills:
• Proficiency in system analysis and design tools (e.g., UML, flowcharting, wireframing).
• Strong understanding of programming languages (e.g., Java, SQL, Python) and system architecture.
• Familiarity with software development lifecycle (SDLC) and testing processes.
• Experience with database management, system configuration, and integration tools.
• Soft Skills:
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and ability to prioritize multiple tasks.
• Certifications (preferred):
• Certified Systems Analyst (CSA).
• ITIL Foundation.
• Agile Certified Practitioner (ACP).

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 2

About the Role:

We are looking for a dynamic and analytical IT Analyst (Sourcing) to join our team. This role focuses on identifying, evaluating, and sourcing IT talent, technologies, and services to meet the strategic needs of the organization. You will play a key role in the sourcing process, ensuring that the right resources are available for projects while optimizing costs and maintaining high-quality standards.

Key Responsibilities:

Talent and Vendor Sourcing

• Identify and source qualified IT professionals, technologies, and vendors for organizational projects and initiatives.
• Maintain relationships with key technology providers, staffing agencies, and freelancers.
• Conduct market research to identify emerging trends, new technologies, and potential vendors.

Supplier and Stakeholder Management

• Develop and manage partnerships with external suppliers, contractors, and vendors.
• Negotiate contracts, manage vendor performance, and ensure deliverables meet project requirements.
• Collaborate with internal teams to understand project and staffing needs, ensuring alignment with business goals.

Data Analysis and Reporting

• Analyze sourcing data to evaluate the effectiveness of suppliers, talent acquisition channels, and resource allocation.
• Create reports and dashboards to track sourcing performance, costs, and resource availability.
• Present insights to stakeholders to inform decision-making and future sourcing strategies.

Process Optimization

• Identify and implement process improvements in the sourcing process to increase efficiency and reduce costs.
• Work with HR, procurement, and project teams to streamline talent acquisition and vendor selection processes.

Market Intelligence

• Stay up to date with industry trends, competitive landscapes, and emerging technologies to inform sourcing decisions.
• Provide recommendations on strategic sourcing options and cost-effective approaches for technology solutions and IT talent.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Business Administration, Human Resources, or a related field.
• Experience:
• 3-5 years of experience in IT sourcing, recruitment, or vendor management.
• Familiarity with IT project needs, staffing solutions, and vendor management processes.
• Technical Skills:
• Strong understanding of IT roles, technologies, and market trends.
• Proficiency in sourcing tools, talent management systems, and procurement platforms.
• Knowledge of contract negotiation, vendor management, and supplier relationship management.
• Soft Skills:
• Excellent communication and negotiation skills.
• Strong organizational and multitasking abilities.
• Ability to collaborate with cross-functional teams and manage relationships with external partners.
• Certifications (preferred):
• Certified Professional in Supplier Diversity (CPSD).
• ITIL Foundation Certification.
• HR or Recruitment-related certification (e.g., SHRM-CP, AIRS).

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 1

About the Role:

We are looking for a detail-oriented IT Analyst (Portfolio Resource) to join our team. This role focuses on managing and optimizing resource allocation across IT projects and programs within the portfolio. You will collaborate with project managers and stakeholders to ensure the efficient utilization of resources, identify gaps, and support strategic decision-making to meet organizational objectives.

Key Responsibilities:

Resource Management

• Monitor and manage resource allocation across the IT project portfolio to ensure optimal utilization.
• Identify resource availability and skill requirements for ongoing and upcoming projects.
• Collaborate with project managers to resolve resource conflicts and address capacity challenges.

Capacity Planning

• Develop and maintain resource capacity plans to align with portfolio priorities and timelines.
• Analyze resource data to forecast future demand and address gaps proactively.
• Provide recommendations on hiring, upskilling, or reallocation to meet portfolio needs.

Data Analysis and Reporting

• Generate and maintain reports and dashboards to track resource utilization, capacity, and productivity.
• Analyze trends and performance metrics to support data-driven decision-making.

Collaboration and Stakeholder Engagement

• Work with project managers, department heads, and leadership to align resource planning with organizational goals.
• Facilitate regular resource planning meetings and updates.
• Support communication between stakeholders to manage expectations and ensure resource alignment.

Process Optimization

• Identify and implement process improvements in resource planning and management.
• Support the adoption of tools and systems that enhance visibility into resource availability and utilization.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field.
• Experience:
• 3-5 years of experience in resource management, IT portfolio management, or a related role.
• Familiarity with resource planning tools and software (e.g., Smartsheet, Planview, Microsoft Project).
• Technical Skills:
• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Power BI).
• Knowledge of project and program management methodologies (e.g., Agile, Waterfall).
• Basic understanding of IT systems and workflows.
• Soft Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with diverse teams and senior stakeholders.
• Certifications (preferred):
• Project Management Professional (PMP).
• Certified Resource Management Professional (CRMP).
• ITIL Foundation Certification.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 5

About the Role:

We are looking for a detail-oriented IT Analyst (Controls) to join our team. The role involves ensuring the organization’s IT systems and processes comply with established policies, procedures, and regulatory requirements. The ideal candidate will support internal controls, risk assessments, and compliance initiatives while collaborating with cross-functional teams to enhance operational efficiency.

Key Responsibilities:

IT Controls and Compliance

• Develop, implement, and maintain IT control frameworks in alignment with organizational goals and regulatory standards.
• Perform regular audits and reviews to ensure compliance with internal policies and external regulations.
• Monitor the effectiveness of IT controls and recommend enhancements to mitigate risks.
• Collaborate with IT and business units to design controls that align with operational needs.

Risk Management

• Identify and assess risks in IT processes and systems.
• Develop and implement risk mitigation strategies to address control gaps.
• Provide expertise in addressing and resolving audit findings related to IT controls.

Policy and Process Development

• Create and maintain IT control documentation, including policies, procedures, and risk assessments.
• Assist in developing security and compliance awareness programs for staff.

Reporting and Analysis

• Generate reports on IT control performance and risk metrics for senior management and auditors.
• Provide insights and recommendations for improving IT governance.

Collaboration and Support

• Work with IT teams during the design and implementation of new systems to ensure appropriate controls are embedded.
• Act as a point of contact for internal and external audits related to IT systems.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience:
• 3-5 years of experience in IT controls, governance, risk management, or compliance roles.
• Hands-on experience with regulatory frameworks such as SOX, GDPR, or ISO 27001.
• Technical Skills:
• Strong knowledge of IT control frameworks like COBIT, NIST, or ITIL.
• Proficiency in tools for audit and compliance tracking (e.g., GRC platforms, Excel).
• Basic understanding of IT systems and cybersecurity principles.
• Soft Skills:
• Strong analytical and organizational skills.
• Exceptional communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certifications (preferred):
• Certified Information Systems Auditor (CISA).
• Certified in Risk and Information Systems Control (CRISC).
• ITIL Foundation Certification.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 3

About the Role:

We are seeking a proactive and analytical IT Analyst (Process Improvement) to join our team. In this role, you will identify, evaluate, and optimize IT processes to enhance efficiency, productivity, and quality across the organization. You will collaborate with stakeholders to develop innovative solutions, drive continuous improvement initiatives, and ensure alignment with strategic objectives.

Key Responsibilities:

Process Analysis and Optimization

• Analyze existing IT processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Develop and implement strategies to streamline workflows and enhance system performance.
• Evaluate new technologies and tools to support process improvement initiatives.

Continuous Improvement Initiatives

• Lead or support projects focused on improving IT operations, reducing costs, and increasing value delivery.
• Collaborate with cross-functional teams to implement and monitor process changes.
• Promote a culture of continuous improvement through training and stakeholder engagement.

Data Analysis and Reporting

• Gather and analyze process data to measure performance and identify trends.
• Create reports and dashboards to provide insights into process performance and improvement outcomes.

Stakeholder Collaboration

• Work closely with IT teams, business units, and leadership to understand process requirements and objectives.
• Facilitate workshops and discussions to gather input and drive consensus on process enhancements.

Documentation and Compliance

• Document current and future-state processes, ensuring clear communication and alignment across teams.
• Ensure process improvements comply with organizational policies and relevant regulations.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Business Administration, Industrial Engineering, or a related field.
• Experience:
• 3-5 years of experience in IT process improvement, business analysis, or a similar role.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Technical Skills:
• Proficiency in process modeling and analysis tools (e.g., Visio, Lucidchart).
• Knowledge of IT systems, workflows, and automation tools.
• Familiarity with data analysis tools (e.g., Power BI, Excel).
• Soft Skills:
• Strong problem-solving and critical-thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and drive change across teams.
• Certifications (preferred):
• Six Sigma Green Belt or Black Belt.
• ITIL Foundation Certification.
• Certified Business Process Professional (CBPP).

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 2

About the Role:

We are looking for a dedicated IT Analyst (Support) to join our team. In this role, you will provide technical support for IT systems, applications, and services to ensure smooth operation and minimal downtime across the organization. You will be the first point of contact for troubleshooting, issue resolution, and providing proactive solutions to enhance the overall IT environment.

Key Responsibilities:

Technical Support and Issue Resolution

• Provide first-line support for hardware, software, and network-related issues.
• Troubleshoot and resolve IT incidents, including system malfunctions, application errors, and network connectivity issues.
• Escalate unresolved issues to senior IT support or other departments as necessary.

System and Application Monitoring

• Monitor the performance of IT systems and applications to identify and resolve potential issues before they affect users.
• Perform routine maintenance tasks such as system updates, software installations, and patch management.

User Training and Documentation

• Offer training and guidance to users on best practices and how to utilize IT systems and applications effectively.
• Create and maintain documentation for common issues, troubleshooting steps, and system configurations.

Collaboration with IT Teams

• Work closely with other IT teams (e.g., network, security, and infrastructure) to ensure proper system functioning and data security.
• Support IT projects by assisting with system setup, configuration, and user acceptance testing.

Process Improvement and Feedback

• Collect feedback from end-users to identify areas for improvement in IT services and support processes.
• Contribute to the development and implementation of best practices for IT support.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience:
• 2-4 years of experience in IT support or a technical helpdesk role.
• Hands-on experience with operating systems (Windows, Linux, macOS) and common office applications.
• Technical Skills:
• Proficiency in troubleshooting hardware, software, and network issues.
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote desktop support tools.
• Basic knowledge of networking protocols, databases, and IT security practices.
• Soft Skills:
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Excellent problem-solving skills and attention to detail.
• Customer-oriented with a focus on providing high-quality support and user satisfaction.
• Certifications (preferred):
• CompTIA A+, ITIL Foundation Certification.
• Microsoft Certified: Modern Desktop Administrator Associate.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 1

About the Role:

We are seeking a skilled IT Analyst (Cyber Security) to join our security team. This role will focus on protecting the organization's IT infrastructure, applications, and data from cyber threats and ensuring compliance with security best practices. You will be responsible for identifying vulnerabilities, monitoring security events, and responding to incidents while helping to implement a strong security posture across the organization.

Key Responsibilities:

Security Monitoring and Threat Detection

• Continuously monitor networks, systems, and applications for signs of security threats and vulnerabilities.
• Analyze security logs and data to detect abnormal patterns or potential intrusions.
• Utilize security tools (e.g., SIEM, intrusion detection systems) to identify, investigate, and respond to incidents.

Incident Response and Remediation

• Lead or support incident response efforts to mitigate and resolve security breaches or attacks.
• Investigate security incidents, document findings, and implement corrective actions.
• Provide recommendations on improving security controls to prevent future incidents.

Vulnerability Assessment and Risk Management

• Conduct regular vulnerability assessments, penetration testing, and security audits.
• Collaborate with IT and development teams to address vulnerabilities and security risks.
• Assist in risk assessments and help prioritize security measures based on threat landscape and business needs.

Security Policy and Compliance

• Assist in developing, implementing, and enforcing security policies, standards, and procedures.
• Ensure compliance with regulatory requirements and industry best practices (e.g., GDPR, ISO 27001).
• Support internal and external security audits and assessments.

Security Awareness and Training

• Conduct security awareness training for employees to promote safe computing practices.
• Communicate security risks and best practices to stakeholders at all levels.

Collaboration and Reporting

• Work with cross-functional teams to integrate security measures into IT systems and workflows.
• Generate regular reports on security incidents, vulnerabilities, and the effectiveness of implemented security measures.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field.
• Experience:
• 3-5 years of experience in cybersecurity, IT security, or a similar role.
• Hands-on experience with security tools, systems, and technologies (e.g., firewalls, SIEM, endpoint protection).
• Technical Skills:
• In-depth knowledge of security frameworks (e.g., NIST, CIS, ISO 27001).
• Experience with network security, encryption, identity and access management, and threat intelligence.
• Familiarity with cybersecurity tools such as Splunk, Wireshark, Nessus, or Qualys.
• Soft Skills:
• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication skills, with the ability to explain complex security concepts to non-technical audiences.
• Attention to detail and a proactive approach to identifying security risks.
• Certifications (preferred):
• Certified Information Systems Security Professional (CISSP).
• Certified Ethical Hacker (CEH).
• CompTIA Security+ or equivalent cybersecurity certifications.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 1

About the Role:

We are seeking an experienced IT Analyst (Change Management) to join our dynamic team. The successful candidate will play a key role in ensuring the smooth implementation of IT changes within our organization, minimizing disruption and maximizing user adoption. You will work closely with cross-functional teams to plan, execute, and monitor change initiatives in alignment with organizational goals.

Key Responsibilities:

Change Management

• Coordinate and manage IT change requests, ensuring all changes are evaluated, tested, and implemented effectively.
• Analyze the impact of IT changes on business operations, identify risks, and propose mitigation strategies.
• Develop and maintain change management policies, procedures, and documentation.
• Act as a liaison between IT teams and stakeholders to ensure alignment and clear communication regarding change initiatives.

Process Optimization

• Identify and recommend process improvements to enhance change management effectiveness.
• Conduct post-implementation reviews to evaluate the success of changes and gather feedback for future improvements.

Collaboration and Communication

• Work with project managers, business analysts, and technical teams to ensure successful integration of IT changes into existing systems.
• Provide training and support to users impacted by IT changes.

Monitoring and Reporting

• Monitor the progress of change initiatives and prepare regular reports for senior management.
• Maintain a change management database or system to track changes and maintain audit compliance.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience:
• 3-5 years of experience in IT change management, business analysis, or a related role.
• Proven experience in coordinating complex IT change initiatives.
• Technical Skills:
• Familiarity with ITIL frameworks and best practices.
• Proficiency in change management tools (e.g., ServiceNow, Jira).
• Basic understanding of IT systems, infrastructure, and software development lifecycle (SDLC).
• Soft Skills:
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Certifications (preferred):
• ITIL Foundation Certification.
• Prosci Change Management Certification or equivalent.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 4

About the Role:

We are looking for a skilled IT Analyst (Portfolio Management) to join our team. In this role, you will be responsible for overseeing and optimizing the IT project and program portfolio to ensure alignment with organizational strategies and objectives. You will collaborate with stakeholders to evaluate project performance, prioritize initiatives, and maximize the value delivered by IT investments.

Key Responsibilities:

Portfolio Management

• Assist in maintaining and managing the IT project portfolio, ensuring alignment with organizational goals.
• Support the prioritization and selection of projects based on strategic value, risk, and resource availability.
• Monitor and evaluate the performance of ongoing projects and programs within the portfolio.

Data Analysis and Reporting

• Develop and maintain dashboards, metrics, and reports to provide insights into portfolio performance and resource utilization.
• Analyze data to identify trends, risks, and opportunities for optimization.

Stakeholder Collaboration

• Work closely with project managers, business units, and leadership to ensure portfolio objectives are understood and achieved.
• Facilitate regular reviews of the IT portfolio to assess progress and adjust priorities as needed.

Process Improvement

• Identify areas for improvement within the portfolio management process and recommend solutions.
• Support the implementation of tools and methodologies to enhance portfolio visibility and decision-making.

Governance and Compliance

• Ensure portfolio management practices comply with organizational policies and standards.
• Assist in establishing and maintaining portfolio governance frameworks.

Qualifications and Skills:

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience:
• 3-5 years of experience in IT portfolio management, project management, or a related field.
• Familiarity with portfolio management tools and software (e.g., Microsoft Project, ServiceNow, Planview).
• Technical Skills:
• Strong analytical skills with experience in data analysis and reporting tools (e.g., Power BI, Excel).
• Understanding of project and program management methodologies (e.g., Agile, Waterfall).
• Basic knowledge of IT systems and architecture.
• Soft Skills:
• Excellent communication and presentation skills.
• Strong organizational and multitasking abilities.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Certifications (preferred):
• Project Management Professional (PMP).
• Portfolio Management Professional (PfMP).
• ITIL Foundation Certification.

Qty : 3

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 3

About the Role:

We are seeking a detail-oriented IT Analyst (Project Finance) to join our team. This role focuses on managing financial aspects of IT projects, including budgeting, forecasting, and cost tracking. You will work closely with project managers, finance teams, and stakeholders to ensure accurate financial planning, reporting, and control throughout the project lifecycle.

Key Responsibilities:

Financial Planning and Budgeting

• Assist in preparing project budgets, ensuring alignment with organizational goals and available resources.
• Develop financial models to support project decision-making and resource allocation.
• Monitor budget performance, highlighting variances and providing actionable insights.

Cost Tracking and Reporting

• Track project expenditures, ensuring they remain within approved budgets.
• Prepare regular financial reports, dashboards, and forecasts for stakeholders.
• Ensure accurate allocation of costs to specific projects and programs.

Risk Management and Compliance

• Identify and mitigate financial risks associated with IT projects.
• Ensure compliance with financial policies, regulations, and standards.
• Support audits and financial reviews related to IT projects.

Collaboration and Stakeholder Engagement

• Work with project managers to understand financial needs and constraints.
• Partner with finance teams to align project financials with overall business objectives.
• Provide financial insights to stakeholders to support project planning and prioritization.

Process Improvement

• Identify opportunities to enhance financial management processes for IT projects.
• Support the implementation of tools and systems to improve cost tracking and reporting.

Qualifications and Skills:

• Education: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field.
• Experience:
• 3-5 years of experience in project finance, IT finance, or a related role.
• Familiarity with financial systems and software (e.g., SAP, Oracle Financials).
• Technical Skills:
• Strong analytical and financial modeling skills.
• Proficiency in tools such as Excel, Power BI, and project management software.
• Basic knowledge of IT project methodologies (e.g., Agile, Waterfall).
• Soft Skills:
• Excellent communication and presentation skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to work collaboratively with cross-functional teams.
• Certifications (preferred):
• Certified Management Accountant (CMA).
• Project Management Professional (PMP).
• ITIL Foundation Certification.

Garrets International is looking for a Stock Analyst Assistant who will be responsible for the monthly analysis and validation of vessels’ victualling rate performance, which is the main contribution to the business’s gross profit.

What you'll be doing:

• Monthly verification of consumption value and VR, through the analysis of the manning and stock reports submitted by the vessels
• Assessment of reasoning for vessels generating a VR that is not in line with budget, resulting in a loss
• Monthly closure of stocks on all vessels by the deadline set by Garrets management and external clients
• Query coding and prioritization of follow-up
• Effective communication and collaboration with all departments across the business to ensure efficient query resolution
• Delivery of SLAs on response time to client/vessel queries
• Understanding the functionality of the vessel workbook, and providing troubleshooting support when necessary
• Setting up a new vessel, including verification of its opening stock, and creating the workbook
• Closing down exit vessels, and providing the relevant information to the Accounts Receivable Team, for billing purposes
• Ensuring timely and accurate validation of the vessel’s receipt against the purchase order
• Ensuring timely and accurate purchase order receipts for non-provision

What we're looking for:

• Bachelor's degree holder.
• At least 5-7 years of data analyst experience
• Experience in Microsoft Office, with a minimum of intermediate in Excel.
• Knowledge of ERP system AX2012 is an advantage, but not a requirement
• Have a flair for numbers and an analytic mindset
• Quick learner of processes and new systems
• Are highly driven to assist your team in achieving its monthly KPIs
• Have business-level communication skills in English, written and spoken.
   

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set up: Work Onsite

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.    

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.    

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

Job Summary

Seeking an expert-level Functional Analyst for Adobe Commerce Cloud to bridge business needs and technical implementation.

Key Responsibilities

• Gather and document business requirements for Adobe Commerce Cloud
• Analyze business processes and identify improvement opportunities
• Create functional specifications for software development
• Conduct user interviews and facilitate requirement workshops
• Develop use cases, user stories, and process flows
• Perform gap analysis between current and desired states
• Support testing and validation of implemented solutions
• Provide training and support to end-users

EMPLOYMENT TYPE: Full time, permanent position 

WORK SCHEDULE:  9 AM to 6 PM

WORK LOCATION: Hybrid (mix of work from home and minimum 2x a month onsite). Office address is in BGC, Taguig City 

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.    

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

This role is accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to data loading into the system for  data sources that Nielseniq receives. Data Analysts will be responsible for onboarding \ setting up, upload and monitoring data (all Data types ) into the ingestion platform \ other input platforms. This role is also responsible for monitoring, cleansing, classification & verification of received data, managing metadata, Troubleshooting, and handling Client queries. 

Quality Testing: 

• Support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers
• Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested. 

Data Onboarding: 

• Understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform
• Data cleaning, verification and classification as needed
• Upload of received files to platform as needed
• Troubleshooting with the Supplier in case data is not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.) 

BAU Operations: 

• Create procedures to support ongoing BAU Ops
• Ensuring data receipt as per schedule, following escalation process if the data not received on the agreed date in the desired format
• Data cleaning, verification and classification as needed
• Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
• Load data/monitor auto upload into ingestion/ any other input platform
• Update retailer KPIs on timeliness and Quality such as Retailer Information Systems(RIS) update 

KPI Tracking & Reporting: 

• Regularly update Supplier KPIs on data timeliness and Quality (RIS)
• Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier
• Work as a single source of truth for all data/logic related inquiries 

Trouble Shooting & Enquiries: 

• Engage with Supplier SPOC - in case data not received on time or issues with the data
• Raise ticket and ensure resolution if any issues with NielsenIQ systems to upload data for downstream processes
• Resolve/escalate issues flagged by inputs systems and follow through the closure
• Provide analysis and handle communication-related to Client inquiries. 

Salary: P70,000 – P100,000 (Monthly Package)

Shift: 9am – 6pm Eastern Daylight Time (Tuesday and Saturday – Work from Home; Wednesday, Thursday, Friday – Work Onsite)

What are we looking for?

Skills Required:

• At least 5 years of experience on a similar role
• Experience in using Nice InContact and Five9 software
• Experience in using MS Power BI for metrics and data analysis
• Experience working with vendors for hardware and/or software support
• Must have experience in planning, designing, and implementation of telephony platforms

What will you do?

• Plan, design, implement, and support complex multi-vendor Telephony Platforms
• Act as a technical expert in the Contact Center/Workforce Management platforms, clearly communicating the capabilities and limitations of the system.
• Develop, test, and implement Contact Center applications and technology through projects and initiatives.
• Demonstrated ability to analyze issues and identify root cause to resolve issues.
• Understanding desktop concepts/technology for client support of voice technologies.
• Demonstrates logical problem-solving skills with the ability to prioritize and multi-task with accountability and follow-through.
• Manages trouble tickets to identify trends and details of a reported problem and assists with customer and vendor interaction for resolution of problems found.
• Develop and maintain telecommunications documentation, including but not limited to, project status reports, inventory files, backup and other workload schedules, process, and procedure instructions – both technical and client, etc.
• Relevant experience in administering, defining, designing, deploying, and supporting telecommunications systems including Call Center application support and other telephony protocols.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is the #1 selling furniture brand in North America. Spend millions of dollars on local, regional and national advertising that drives traffic and generates opportunities for our associates to meet their income and professional development goals. They are an equal opportunity employer and offer competitive bonus, benefit and commission packages for qualified applicants.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Data validation is a live data check performed multiple times during the survey fielding. It is performed to ensure that the survey data matches the survey materials. Identify potential fraudulent respondents that failed the data quality checks and report them. These are subsequently excluded from the final survey data providing ultimate quality data to our clients.  

A successful candidate needs to demonstrate existing experience in data validation area using SPSS scripts or Quantum. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: including, but not limited to the following: 

• Data validation: 100% accuracy 

• Understand data structure. 

• Write programs/scripts to check the data for any errors using tools like SPSS or Quantum. 

• Basic knowledge of Confirmit/Decipher platforms. 

• Pro-active communication: 100% meet deadlines 

• Handle multiple projects independently and deliver error free output. 

• Review project requirements and execute projects independently as per requirements. 

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Duties and Responsibilities:

• Serve as a liaison between the business community and the IT organization to understand and provide technical solutions that meet user’s needs
• Analyze and document business process and system workflows from gathered requirements such that they can be interpreted and executed by developers and quality assurance team members
• Lead and participate in requirement gathering, prototyping, unit testing, user acceptance testing, and user training
• Provide front-line support by owning client communication, tracking support issues, and ensuring that service level agreements are met
• Evaluate systems to ensure that they are addressing business requirements and needs, making recommendations to leadership when needed
• Conduct complex, important work under minimal supervision and with wide latitude for independent judgment
• Assist in the business process redesign and documentation as needed for new technology.
• Assist in establishing processes, user experiences, and data-based perspectives while documenting requirements
• Perform other duties as assigned.

Must-have Skills/Qualification:

• Bachelor’s Degree in Information Technology, Science or Engineering
• Minimum 5 years work experience in Information Technology and business process management
• Prior software development experience required, preferably in one or more programming languages.
• Proficient level of SQL skills
• 2+ years’ experience with CRM applications (Microsoft Dynamics Sales is an asset) with strong knowledge of administration, customization, automation, and reporting.
• Advanced level Microsoft Suite skills
• Proven ability to utilize the SDLC methodology to deliver technical solutions.
• Strong spoken and written communication skills, with the ability to differentiate to various audiences.
• Proven ability to analyze issues and problem-solve in a fast-paced environment.
  
• Ability to work on multiple projects simultaneously.
• Proactive, detail-oriented, performance-driven team player
• Ability to adapt easily to changing business needs and dynamics.
  
• Ability to accommodate a flexible schedule including travel and after business hours work from time to time.
  

Preferred Skills/Experience:

• Experience in software development life cycle management, Agile and Scrum experience
• Experience and knowledge in Dynamics CE, Dynamics 365 Finance and Operations, Document Content Management systems, and Power Platform
• Experience and knowledge of BI and Reporting
• Financial services or land management industry experience.

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.

• Work Location: Must be residing in the National Capital Region, Philippines
• Work Arrangement: Hybrid
• Work Schedule: 04.00pm to 01.00am Manila time
• Language: English
• Specific Requirements: Experience in Reporting & Analytics for at least 2 years. Proficient in various reporting tools including MS Excel (Advanced), SQL, Macro (VBA), PowerQuery, Tableau, and/or PowerBI.

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

The AGS Enterprise Analyst is responsible for supporting reporting and analytics functions for our internal global Universal Workforce, People Strategy and Finance teams. They provide reporting and analytical support to our teams by leveraging our tools and best practices.  Analysts may be assigned to multiple projects and business partners and must be available to support in many different capacities.  AGS is looking for an individual who can: identify areas of opportunity, work with team members from different departments, manage expectations for multiple stakeholders and possesses the skills to work independently.

Expectations:

• Handle high ad-hoc request with complex report requirements and direct interaction with AGS leadership
• Implement and refine data within reporting and data output technologies (i.e. PowerBI, Anaplan, Databases etc.), or may be partnered with a technical resource to implement such solutions into key deliverables
• Identify discrepancies, trends, opportunities within multiple datasets and dashboards
• Perform analyses of data (including recommendations for current and potential concerns, benchmarking against other data sets, cost savings analyses, etc.)
• Take the initiative to improve industry knowledge, technical and analytical skills to improve overall performance

Key Responsibilities:

• Analyze, compile, deliver, and track data within multiple departments and functions
• Reconcile and manage data quality as necessary to resolve discrepancies and/or reconcile results.
• Manage a combination of regularly scheduled deliverables as well as ad hoc reporting requests
• Document reporting requirements, procedures, and business rules necessary to support the delivery of reporting for our business partners
• End-to-end testing and documentation of system issues and UAT practices
• System administration and manage best practices in terms of user security and sensitive data

Would you like to be part of a multicultural analytical team servicing the biggest global FMCG clients? In this role, you will be a part of a team supporting the assigned global client(s), helping them to make better decisions based on research and sales data. delivers the insights & recommendations that are critical to our clients' success.  

Responsibilities

• Building a strong partnership with your internal and external clients and seek to make an impact by creating & delivering reports, analytical insights & presentations for multiple countries  
• Fostering a strong understanding of your clients’ business priorities   
• Working with large, continuous data sets to understand drivers of category and brand performance on a multi-country level  
• Building a strong partnership with your stakeholders through expectations management and analytical pipeline management in alignment with your analytical team.  
• Keeping stakeholders’ satisfaction close to the heart & fostering a long-term relationship  
• Contributing to the team mission by participation in strategic internal projects (coaching, championship, analytical or soft-skills projects)  

A Little Bit About You

For this crucial business role, you will have to possess strong relationship-building and stakeholder management skills.  

You will make a difference by helping some of the largest FMCG manufacturers make the right choices for their growth strategies. You will partner with your colleagues and support the clients to discover what is happening with their brands and what they should do to improve business performance.    

You find potential in percentages and like working with numbers. Managing time and deadlines comes naturally to you. You are curious, engaged, and accountable.