Total 104 Others/Any level Quality Assurance / Control job vacancies in Mandaluyong City, National Capital Region

Summary: 

The role involves being a core part of the compliance operational team at onboarding. It entails performing KYC, CDD & EDD on new corporate and individual customers & assessing the risks presented against the Currencycloud risk appetite in each case. 

Roles & Responsibilities - more details: 

• Conduct a review of clients' applications at the point of onboarding  

• Assess and carry out appropriate customer due diligence (CDD) and know-your-customer (KYC) on new clients   

• Conduct sanction/PEP screening and investigate potential hits  

• Provide good client experience to stakeholders - being part of a smooth customer journey 

• Undertake assigned Compliance project work  

• Proactively escalate urgent cases to management for further review  

What skills are required: 

• Good business acumen - leveraging this to weigh up risks presented in each case 

• Highly analytical - using presented evidence / data to form an assessment on the risk 

• Excellent written communication - leveraging this to work with stakeholders and problem solve each case to deliver correct outcomes 

• Team player who enjoys learning new things, sharing knowledge and working with others to form correct outcomes on new applications 

• Being accountable and taking ownership of client applications from start to finish 

Reporting line: 

This role will report to the onboarding manager. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The role will be responsible for the technical support of the project controls function on projects and proposals, delivering output by following defined procedures and processes, focused on repeated tasks. The Project Controls function provides the support, tools and systems experience necessary to manage effectively and proactively, control and report on cost and schedule for concurrent projects throughout the organization.

Responsibilities & Duties

• Supports PM and project teams on more simple, lower risk projects.
• Learn and use company’s Project Management platform, job cost reporting and financial system.
• Contributes by working on projects of limited complexity/within accounts in a technician or administrative capacity.
• Under direct supervision, follows written instructions and established procedures to accomplish assigned and standardized tasks. 
• Applies basic skills in procedures, techniques, tools, materials, and/or equipment appropriate to area of specialization. 
• Resolves routine questions and problems and refers more complex issues to higher levels.
• Performance commitment process and begins updates to commitment log for purchase orders and subcontracts.
• Ensures changes to document in a timely fashion to meet set deadlines.
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Follows standardized procedures but may have to use discretion to complete project.
• Ensures document tracking and production system is maintained.
• Prepares and maintains a document control system for all forms of documentation.
• Makes copies of drawing for production and other company employees.
• Assures that all completed documents have been signed-off by the appropriate personnel.
• Distributes copies of documents to the appropriate personnel.
• Implements and follows company quality assurance program procedures.
• Develops fundamental knowledge in planning and scheduling concepts and principles including effects on financial performance.
• Familiarize basic scheduling and cost baseline fundamentals, concepts and principles
• Develops familiarity with data sources for schedule development.
• Perform assigned tasks in compliance with service level agreement, process, policies, and procedures.
• Work with the Team Lead and/or senior members of the team to address issues
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Escalate issues and concerns to the Team Lead/Supervisor for timely resolution

WHAT IS YOUR ROLE

As a QA Automation Tester, you will closely work with IT support technicians and system security analysts to catch any major problems that reduce the quality of client’s products before the launch. You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Peer review of test scripts and, provide feedback and updates as needed
• Support automation QA testing team in the conversion of manual test cases into automated ones
• Document test findings (bugs, change requests, etc.) (requires detail orientation)
• Update test results in a test tracking tool(s)
• Provide manual and regression test execution as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Assist in other areas of the Automation project including training and analysis
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client
• Performing requirements analysis, formulating test coverage, writing test cases, and triaging issues
• Assisting with client UAT preparations
• Learning, leveraging, and sharing new technologies and best practices with peers
• Leading quality initiatives within your team and the overall QA department 
• Maintaining automation suites for daily and pre-deploy runs 
• Communicating across distributed cross functional teams in multiple office locations

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• +3 years experience in automation work 
• Ability to understand and create test cases from specifications or verbal communication

• Solid experience testing web applications (Cross-browser, negative testing, white box, black box, regression)
• Understanding of back-end databases, PostgreSQL or ability to write and understand SQL queries
• Experience with container technologies (Docker, AWS, Github)

• QA Automation experience using GitHub as collaborative development toolkit or similar
• Experience working with SaaS applications, APIs and software integrations/automation products (Onboarding 365, Q19 or similar)
• Experience in different web programming languages (eg. Java and Javascript, CSS and HTML)
• Experience using JavaScript, Node JS, WebdriverIO, Cucumber, and Gherkin
• Confirmed experience with Automation tools (Cucumber-JVM, Cucumber-JS)
• Working experience headless browsing tools: Selenium (Webdriver)
• Working experience on Javascript automation framework (Chakram/Mocha) is a good to have

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• SSS Coverage
• Pag - Ibig Coverage
• Philhealth Coverage

Our team is looking for an IT Compliance Support and this could be you! Apply now and be part of our Global Strategic team.

• Candidates must possess at least a bachelor’s degree in information technology or any related IT course.
• Good written and oral communication skills.
• Must have a strong knowledge of ISO, PCI-DSS, HIPAA, and SOC2 compliance
• Strong knowledge of information security best practices
• Excellent analytical and problem-solving skills, with a keen eye for details.
• Great at organizing, prioritizing, and multitasking
• Effective communication and interpersonal skills to collaborate.

Locations: Paragon Plaza L/G, 162 EDSA, Mandaluyong City, 1550 Metro Manila

To know more about us, you may visit Global Strategic Recruitment Facebook page or visit our website at www.GlobalStrategic.com

WHAT IS YOUR ROLE

As a QA Automation Tester, you will closely work with IT support technicians and system security analysts to catch any major problems that reduce the quality of client’s products before the launch. You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Peer review of test scripts and, provide feedback and updates as needed
• Support automation QA testing team in the conversion of manual test cases into automated ones
• Document test findings (bugs, change requests, etc.) (requires detail orientation)
• Update test results in a test tracking tool(s)
• Provide manual and regression test execution as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Assist in other areas of the Automation project including training and analysis
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client
• Performing requirements analysis, formulating test coverage, writing test cases, and triaging issues
• Assisting with client UAT preparations
• Learning, leveraging, and sharing new technologies and best practices with peers
• Leading quality initiatives within your team and the overall QA department 
• Maintaining automation suites for daily and pre-deploy runs 
• Communicating across distributed cross functional teams in multiple office locations

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• +3 years experience in automation work 
• Ability to understand and create test cases from specifications or verbal communication

• Solid experience testing web applications (Cross-browser, negative testing, white box, black box, regression)
• Understanding of back-end databases, PostgreSQL or ability to write and understand SQL queries
• Experience with container technologies (Docker, AWS, Github)

• QA Automation experience using GitHub as collaborative development toolkit or similar
• Experience working with SaaS applications, APIs and software integrations/automation products (Onboarding 365, Q19 or similar)
• Experience in different web programming languages (eg. Java and Javascript, CSS and HTML)
• Experience using JavaScript, Node JS, WebdriverIO, Cucumber, and Gherkin
• Confirmed experience with Automation tools (Cucumber-JVM, Cucumber-JS)
• Working experience headless browsing tools: Selenium (Webdriver)
• Working experience on Javascript automation framework (Chakram/Mocha) is a good to have

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• SSS Coverage
• Pag - Ibig Coverage
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s iOS application. You will be responsible for testing use cases in the iOS application and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Continuously test key use cases across the iOS app to identify any issues
• Develop new and update existing test cases 
• Peer review of test cases, provide feedback and updates as needed
• Document test findings (bugs, change requests, etc.) (requires detailed orientation)
• Update test results in the test tracking tool, Jira
• Provide functional, accessibility, regression, API, and other testing types as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Support other areas of the project including training and analysis of testing tools and processes
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• More than 2 years of experience in QA testing
• Solid experience in manual testing
• Familiarity with backend, System Testing, Migration, Database upgrades, API Testing, etc.
• Experience with test case management tools like Testrail
• Familiarity with defect tracking systems such as JIRA and Confluence
• Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications 
• Excellent written and verbal communication skills
• Ability to understand and create test cases from specifications and requirements defined by Product Managers
• Experience in automation and any programming language is a plus!
• Ability to write and understand SQL queries is a plus!

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

As a Sr. QA Automation Engineer, your role is to help plan and implement manual and automated tests on our websites and software applications.

Responsibilities:  

• Working with developers and other members of the QA team to define and establish QA strategies and processes.  
• Planning, scheduling, and performing manual tests on the company’s websites and software applications.  
• Writing, maintaining, and executing well-developed and stable automated tests for both frontend and backend services.  
• Reporting on QA status, as appropriate, to keep project stakeholders informed on deliverables and timelines.   

• With at least 5+ years of experience in both manual and automation testing 
• development and execution of test plans and scenarios  
• experience in writing automated tests in Selenium, Cypress, and Appium, Robot Framework 
• testing complex GUIs, APIs, and platforms  
• source control management like Git, Bitbucket, etc.  

In addition, you must also have:  

• an eye for detail
• excellent writing and verbal communication skills
• vast knowledge in testing techniques to cover all possible corner cases for testing, verification and validation techniques 

DIGITAL MARKETING BRAND COMPLIANCE MONITORING SPECIALIST

Job Title: Digital Marketing Brand Compliance Monitoring Specialist

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Eastern Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

Position Summary

The Analyst, Client Due Diligence Team, will assist in executing the client due diligence and acceptance program in line with stated AML / ATF / Sanctions policies and procedures. This includes conducting client due diligence reviews and conducting ongoing derogatory news monitoring. This role will support the Program Manager, Client Due Diligence Team, in providing AML subject matter expertise and guidance to Visa clients and businesses.

Job Responsibilities

• Execute the CDD Center program in accordance with AML Policies and Procedures.

• Perform periodic AML / ATF client due diligence reviews of existing clients and applicants in accordance with the Global AML / ATF and Sanctions Policy and in the Client Due Diligence and Acceptance Procedures. 

• Actively works with clients to identify potential AML program element gaps and remediation plans.

• Perform ongoing monitoring of Visa clients.

• Ensure close communication and information sharing with client teams.

• Participate in AML/Sanctions and Compliance team meetings.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a global payment system, Visa maintains a global anti-money laundering/counter-terrorist financing (AML/CFT) and sanctions program established under formalize policies and procedures.

In this role, the Quality Assurance (QA) Analyst will support the AML and Sanctions Program Governance Sr. Director in the quality assurance program. The AML and Sanctions Program Governance team member should be able to engage with credibility and authority across Visas global compliance and product teams. The ideal candidate should be able to work independently and be effective in a dynamic, matrixed environment under demanding timelines.

• Using subject matter expertise, perform quality assessment reviews on a sample and targeted basis across various business- as-usual processes

• Identify gaps, inconsistencies, and areas of improvement in processes and within applicable policies and procedures

• Proactively identify and report trends to management

• Prepare quality assurance reports and track responses

• Work with AML and Sanctions team leads to conduct root cause analysis and develop resolution plans

• Work with AML and Sanctions team leads to recommend changes in processes and procedures

• Track resolution cycles from beginning to end and document in a clear and concise manner

• Contribute to the development and implementation of new policies, checklists, and procedures

• Multi-task on various assignments in order to meet deadlines and expectations set forth by management

• Stay apprised of regulatory matters and developments through regular review of appropriate compliance publications and websites and by participating in relevant compliance conferences and other training events

• Perform various ad hoc tasks such as special projects as requested by management

• Assist management with requests from auditors and examiners, as needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 7

About the Role:

We are looking for an experienced QA Tester/Analyst to join our quality assurance team. As a QA Tester/Analyst, you will be responsible for ensuring the quality and functionality of our software applications by conducting thorough testing and analysis. You will collaborate with developers, project managers, and business stakeholders to identify issues, track defects, and ensure high-quality deliverables throughout the software development lifecycle.

Key Responsibilities:

Test Planning and Strategy

• Develop and execute test plans, test cases, and test scripts based on business requirements and technical specifications.
• Define test scenarios and strategies for different types of testing (e.g., functional, regression, performance, security, usability).
• Work closely with stakeholders to gather and analyze requirements and define testing objectives.
• Collaborate with project teams to ensure comprehensive test coverage and quality standards.

Manual and Automated Testing

• Perform manual testing for web, mobile, and desktop applications, identifying bugs, issues, and inconsistencies.
• Develop and maintain automated test scripts using testing frameworks and tools (e.g., Selenium, JUnit, TestNG, or others).
• Conduct regression testing to ensure that new changes do not negatively affect existing functionalities.
• Perform functional, integration, user acceptance, and system testing on new software releases.

Defect Identification and Reporting

• Identify, document, and track defects, providing clear and actionable feedback to developers.
• Reproduce issues and work with development teams to troubleshoot and resolve defects in a timely manner.
• Maintain detailed records of test results, issue logs, and steps taken to replicate problems.
• Verify bug fixes and perform follow-up testing to ensure successful resolution of issues.

Collaboration with Development Teams

• Work closely with developers to understand the technical architecture and design of applications.
• Participate in daily stand-ups, sprint planning, and retrospectives to ensure alignment with development goals and timelines.
• Provide feedback on product features and functionality, focusing on usability and quality.
• Collaborate with cross-functional teams to ensure a smooth handoff between testing, development, and deployment stages.

Test Environment Setup and Configuration

• Set up and maintain test environments for manual and automated testing.
• Ensure test data is prepared and structured for accurate testing outcomes.
• Monitor test environments for stability, identifying and resolving issues that could impact testing.

Continuous Improvement and Best Practices

• Stay updated on the latest testing tools, technologies, and methodologies.
• Suggest improvements to current testing processes, workflows, and tools.
• Contribute to the development of best practices for testing and quality assurance across the team.
• Participate in code reviews and provide feedback on testing-related aspects of code development.

Documentation and Reporting

• Document and report test results, including defect details, status reports, and final test reports.
• Create test coverage reports, ensuring all functional and non-functional requirements are addressed.
• Communicate testing progress, risks, and issues to stakeholders and management.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Experience:
• 2-4 years of experience in software testing, with a focus on manual and automated testing.
• Proven experience in identifying, analyzing, and documenting software defects.
• Experience with testing web, mobile, and desktop applications.
• Familiarity with the software development lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban).
• Experience with defect tracking tools (e.g., Jira, Bugzilla, or others).
• Technical Skills:
• Strong knowledge of testing methodologies (e.g., black-box testing, white-box testing, performance testing).
• Proficiency in using automated testing tools such as Selenium, JUnit, TestNG, Postman, or other test automation frameworks.
• Familiarity with version control systems (e.g., Git) and continuous integration tools.
• Experience with API testing (REST/SOAP) and tools such as Postman, SoapUI, or similar.
• Knowledge of database management and writing basic SQL queries for test data validation.
• Familiarity with performance testing tools such as LoadRunner or JMeter is a plus.
• Strong understanding of cross-browser and cross-device testing.
• Soft Skills:
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication skills, both verbal and written, with the ability to document issues clearly and concisely.
• Ability to work independently and as part of a collaborative team.
• Strong time-management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to handle multiple tasks and work under pressure in a fast-paced environment.
• A proactive attitude toward improving processes and overall product quality.
• Certifications (preferred):
• ISTQB (International Software Testing Qualifications Board) certification or equivalent.
• Certified Software Tester (CST) or other relevant certifications.
• Experience with Agile frameworks and Scrum certification is a plus.

• Introduces stringent cost control measures and ensures that all inventory movements within the hotel are accounted for and properly supported with appropriate documentation.
• Performs the physical count of all storeroom stocks and month-end inventory with final balances to be reconciled, also witnesses the physical count of operating equipment.
• Assists in analyzing expenses as well as on the allocation of other expenses of all departments.

As the Quality & Knowledge Specialist, you are responsible for the quality & knowledge management for your markets. You are responsible for collaboration with both in-house and out-sourced operations, maintaining and increasing CS global quality. We are looking for a specialist with strong analytical skills and a business mindset that contributes to delivering excellent customer service. You also have a good understanding of quality and knowledge in customer service.

Key Responsibilities

• Maintain and control quality assurance processes and standards.
• Analyze performance data to identify trends and areas for improvement.
• Lead the quality and knowledge management processes for both in-house and outsourced teams.
• Work closely with in-house and outsourced operations teams to ensure alignment on quality and knowledge management initiatives.
• Implement knowledge management best practices and tools.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Team Summary

AP Ethics and Compliance team serves as a partner to the business, providing pragmatic, solutions-oriented advice to ensure that Visa has effective, risk-based business decision making, and performing review of key processes to ensure that the activities meet requirements of company policies, international standards and the obligations of regulations and laws of the United States and of those countries in which we operate.  

What an Ethics and Compliance Senior Manager does at Visa:

As a global payments network, Visa maintains relevant Ethics and Compliance Program designed to manage legal, regulatory, and ethical risks across our businesses. These activities include the following areas:

• Code of Business Conduct and Ethics

• Prevention of Sexual Harassment and Discrimination (PSHD)

• Conflict of Interest (COI)

• Anti-Bribery and Corruption (ABC)

• Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Sanctions, and Customer Due Diligence (CDD), and

• Other specific legal and compliance requirements

Based in Pasay, the Philippines, this position is responsible for the oversight, execution and monitoring of ongoing implementation of the Ethics and Compliance Program in the Philippines and across the Southeast Asia (SEA) region. This position will report to the Regional Ethics and Compliance Officer for SEA.

The core responsibilities for this role include:

• Implement and maintain a robust Prevention of Sexual Harassment Standard designed to comply with the Philippines’ legal requirements. Provide effective advisory and oversight on related PSHD compliance processes in the Philippines

• Lead Ethics and Compliance program agenda in collaboration with Site Leaders and Country Manager of the Philippines in maintaining a culture of high ethical standards and integrity

• Execute effective compliance due diligence activities under Visa’s global programs including AML, ATF, Sanctions as well as ABC, COI, PSHD and other compliance policies and procedures for the Philippines businesses and SEA based staff and clients. 

• Continually identify opportunities for efficiencies while ensuring sufficient controls are in place, partner with the business to drive process and control improvements

• Handle queries and provide subject matter advice on various Visa Compliance Programs from both internal and external stakeholders

• Work closely with Legal and Government Engagement to maintain an understanding of the legal and regulatory landscape including the support and maintenance of the legal and regulatory obligations inventory as it applies to Visa

• Support internal audits and regulatory requests, ensure satisfactory resolution of any audit findings and recommendations.

Projects you will be involved in include (but are not limited to):

As part of the team, you will get opportunity to work on strategically important projects for clients and Visa.

• Work with business and Product owners to ensure timely review, assess and manage Compliance risks for new products, business initiatives and value-added services offered to clients

• Perform AML and Sanctions due diligence and review of new products, participate in client meetings and conduct onsite review

• Deliver Compliance training and workshop sessions to staff across the region and participate in client meetings across the region

• Partner with Risk team for risk assessment exercises to ensure Compliance risks are addressed and collaborate with Legal team to address the regulatory requirements in the region

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Works under direct supervision, completing assigned tasks.  
• Work may be more routine or recurring in nature. 
• Performs basic accounting tasks.  
• Must understand relationships between accounts and have a basic accounting knowledge.
• This level requires a fundamental knowledge of professional concepts, but has not mastered the application of that knowledge.

• Support EPPI Operation Advisor representative in identifying opportunities for improved operational performance at the organizational level
• Draw up and / or review reports, organizational procedures, technical documentation;
• Support EPPI Operation Advisor representative in making sure the organizational procedures are understood and applied.
• Conduct regular visual audits of the facilities, main carriageway and equipment and produce audit reports, in compliance with contract requirements and company best practices.
• Conduct internal audits for client’s operation and EPPI operation
• Oversee the toll auditors in the routine audits of toll collection data (transactions, class discrepancies, collected revenues, revenue discrepancies).
• Manage the quality management system to achieve the overall goals of meeting the client’s and EPPI’s requirement.
• Reporting to MCX management on all quality control and quality assurance issues.
• Monitor the accuracy and exhaustiveness of data collected.
• Provide recommendations on business process improvements and best practices.
• Oversee the analysis of relevant project data to support recommendations for corrective action, improvements and best practices’ implementation on MCX.
• Monitor the production and the deadlines of the deliverables due to external stakeholders.
• Monitor the project’s performance against key performance indicators and delivery of all due contractual obligations.
• Assist in recommending and conducting trainings for the Staff.
• Perform other related duties as may be assigned from time to time.

The Sanctions Analyst will provide support for sanctions screening, program planning, execution, tracking and communications globally. This includes the execution of ongoing alert management and operational tasks. This role will require a solid understanding of sanctions compliance and support the Senior Director, Sanctions Compliance in providing guidance to Visa clients and businesses.

Job Responsibilities

• Responsible for screening against sanctions lists and provide expert judgment regarding match validity

• Ability to apply sanctions knowledge, research and analysis to operationalize Visa's sanctions compliance program

• Provide support for the creation of monthly reporting to identify Key Performance Indicators (KPI) and Key Risk Indicators (KRI) to management and other key stakeholders

• Participate in ongoing development of the sanctions screening systems, including user acceptance testing as needed

• Ensure close communication and information sharing with global compliance colleagues

• Responsible for the team inbox: responding to inquiries, ad-hoc screening requests, and email filing

• Upload individuals and entities into a screening system for ongoing sanctions screening

• Support daily, weekly, and monthly reporting to monitor sanctions screening processes

• Participate in cross-functional sanctions compliance meetings and carry out project plan for roadmaps

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As an Automation Quality Assurance (QA) Specialist at Octal Philippines Inc., you will be responsible for driving the automation testing process within our software development lifecycle. Your role will involve developing and executing automated test scripts, analyzing test results, and collaborating with development teams to ensure the quality and reliability of our software products. By leveraging automation tools and best practices, you will help optimize testing efficiency and effectiveness.

• Bachelor’s degree in any course related to Information Technology
• At least 2-3 years of work experience related and focused on Software Quality Assurance, Software User Acceptance, Testing, System Documentation
• Working knowledge about any programming language, database, & server application solutions.
• Working knowledge of basic IT support services such as: Software and Applications trouble shooting and use of commonly used software products (e.g., MS Office, MS Windows and Internet tools).
• Basic Networking Skills.
• Working knowledge on basic programming and internet tools (e.g. Web Browsing, FTP, HTTP, HTTPS).
• Sound Documentation and Communication Skills.
• Selenium or Jenkins

• Need strong programming background using either Java or Javascript/Typescript.
• With wide exposure to designing, developing, and maintaining automated test scripts using standard automation tools and frameworks, preferably Playwright and Selenium
• Playwright: A minimum of 2 years of experience in Playwright is required (manual testing experience is acceptable for the rest)
• Selenium: At least 4 years of experience is necessary if the candidate does not have Playwright experience
• Expert with Software QA standards like creating test scenarios in BDD, triaging issues and bugs and how to properly raise them, organize and document important processes and workflows for the project and the team, and able to plan and execute different testing cycles like functional, end-to-end, integration, regression.
• CI/CD: A minimum of 2 years of experience is required. Has a good understanding of CICD implementation with respect to test automation, i.e. how to build, execute, and analyze automation server jobs and pipelines. Having experience setting up jobs and pipelines for the CICD implementation is a plus.
• API Testing: At least 2 years of experience is required. Needs to have background in executing and automating API tests, and helps with the setup of configurations (authentication of API calls, build requests, POC on exposed APIs that can be used) before testing.
• Needs significant exposure to agile software development, how to manage tasks within sprints and knows what to expect in dealing with the agile mindset.

A Quality analyst will play a vital role in ensuring the delivery of high-quality and accurate virtual assistance services in the healthcare industry. You will be responsible for monitoring and evaluating the performance of virtual assistants, identifying areas for improvement, and implementing quality improvement initiatives to enhance overall service delivery.

TASKS:

• Monitor and evaluate virtual assistants' performance through call and email monitoring, assessing adherence to quality assurance guidelines and service level agreements.
• Identify areas for improvement in virtual assistants' performance, providing constructive feedback and coaching to virtual assistants to enhance their performance and effectiveness.
• Conduct regular audits and spot checks to validate the accuracy and completeness of tasks completed by virtual assistants.
• Document and track quality assurance findings, trends, and recommendations for continuous improvement.
• Collaborate with cross-functional teams to ensure consistent adherence to quality standards.
• Collaborate closely with Client Services Managers to discuss the performance metrics of VAs.
• Communicate effectively to highlight VAs' strengths and AFIs.
• Develop action plans for improvement based on feedback from CSMs and clients.
• Create comprehensive process flows for various tasks handled by VAs.
• Ensure all process flows are up-to-date and reflect the current best practices.
• Collaborate with teams to streamline processes and improve efficiency.
• Develop and maintain QA forms tailored to specific tasks and client requirements.

QUALIFICATIONS:

• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to multi-task.
• Excellent communication and interpersonal skills.
• At least 2 years of experience in a quality assurance or quality management role, preferably within the healthcare industry. (Experience in Fertility and Mental Health is preferred but not required)
• Proficiency in using quality monitoring tools and software.
• Ability to work well in a team environment and collaborate with cross-functional teams.

PRIMARY

• Computer Processor: at least Intel Core i3-5th gen (2015 or later) AMD Ryzen 3
• Computer Memory/RAM: at least 8.00 GB
• Computer Operating System: at least Windows 10 / Mac OS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output

BACK-UP

• Computer Processor: at least Intel Core i3-3rd gen (2015 or later) or similar
• Computer Memory/RAM: at least 4.00 GB
• Computer Operating System: at least Windows 10 / Mac OS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

RATE AND REWARDS:

• Rate is as high as $850 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work From Home

The QA Technician is responsible for assuring that the feeds produced conform to specifications. The position is also responsible for the proper sampling and analysis of incoming raw materials and finished feeds. Ensures that all ingredients received are according to specifications and are still in good condition before use by production. The position will also assist in the implementation and documentation involving ISO, HACCP, and Good Manufacturing Practices..

Quality Standards Management

1. Conducts inspection, analysis, and disposition of raw materials in storage bins and prepares reports.

2. Conducts inspection, analysis, and disposition of finished feeds to determine conformance to specifications and records inspection details.

3. Informs concerned department/s on deviation/non-conformity found to ensure that corrective actions will be implemented.

4. Conducts Mycotoxin analysis of selected raw materials and finished feeds and provides feedback to the immediate team leader for disposition.

5. Files and maintains feed sample analysis records.

6. Implements standard operating procedure on retained sample management.

7. Conducts Near Infrared Reflectance (NIR) diagnostic and check cell test.

8. Conducts analysis of in-process samples and provides feedback to production for process adjustments.

9. Conducts weekly bulk density monitoring and prepares reports.

10. Prepares monthly samples for wet analysis and ensures third party laboratory analysis is conducted.

11. Conducts inspection, analysis and issues final disposition on  identified Non Conforming Products and Raw Materials including aging finished goods.

12. Conducts mixer test.

13. Conducts calcium and phosphorus analysis for layer feeds using secondary methods and provides immediate analysis result and disposition.

14. Verifies micro hand adds preparation report versus implemented formula to ensure accuracy.

15. Assists in the design, development and handles implementation of quality control standards and programs.

Cost Management 

1. Monitors reprocessed materials (RPM) inventory.

2. Checks/inspects production run ticket for critical feed-types.

3. Monitors on-hold finished goods and on-hold raw materials  and ensures   chemical and wet analysis is conducted by third party laboratory.

Record Management

1. Prepares and provides  feed evaluation report to all concerned departments.

2. Manages and maintains a recording system of all   analysis results of finished feeds and raw materials used for easy retrieval and reference.

3. Accomplishes shift reports (QA Technician shift report, FSAR, bin bottom, in-process monitoring) at every end of shift.

General Tasks 

1. Manages QA samplers, laboratory supplies and samples inventory.

2. Participates and contributes with cross-functional teams involving various process improvement activities.

3. Conducts analysis and provides feedback on customer complaints in relation to feeds quality.

4. Performs jobs other than the current assignment under the following situations:

- When the employee assigned to do the task in question is on leave.

- When the employee assigned to do the task in question is out of the work area due to other assignments such as official business trips, field work, special projects, attending seminars or trainings.

- When the employee assigned to do the task in question is assigned to do jobs of  higher priority.

1. Complies any or all of the following as may be assigned or required:

- Be a core group member in any of the company's Integrated Programs

- Be a member of QIT within the department and may be requested to be a member in a cross-functional project team.

1. Actively participates in company programs and during meetings and discussions and come up with suggestions for improvement in the areas of quality, efficiency, productivity, security and safety, sanitation and food safety, environment, waste reduction, sustainability, social responsibility and risk management.

2. Takes an active role in the implementation and maintenance of systems such as ISO and 5S/GMP/HACCP.

3. Performs other related tasks as may be directed by the Immediate Team Leader or Department Head.

SAP Support and Troubleshooting

• Ensure the accurate and real-time execution of tasks related to the process/es they are responsible for, including the recording of information and report generation in the designated forms and platforms (e.g. SAP). 

• Integrate with other parties/ functions whose processes are interfaced with their processes (to enable alignment, efficient flow of the process, and effective implementation of controls).

• For detailed SAP-related tasks, please refer to the attached RACI

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

OTHER TASKS:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 

2. Performs other tasks related to the job as may be assigned by the immediate superior.

The QA Analyst is responsible for assuring that the analytical procedures are conducted accordingly for both finished goods and raw materials.  The position is also responsible for ensuring laboratory equipment are functional and regularly calibrated. Ensures that all routine and monitoring analyses are regularly conducted and provide accurate and precise results to relevant stakeholders. The position will assist in the implementation and documentation involving ISO, HACCP and Good Manufacturing Practices.

Key Duties and Responsibilities

1. Conducts routine primary method of analysis based on the sampling plan. 

2. Conducts regular equipment internal calibration and maintenance.

3. Monitors and conducts routine analyses of Finished Feed and Raw Materials as required in the established acceptance parameters.

4. Ensure that monitoring analyses for Finished Feed and Raw Materials are conducted based on schedule.

5. Ensure that secondary methods of analyses are regularly validated.

6. Ensure the accuracy and precision of results forwarded to relevant stakeholders.

7. Ensure the implementation of laboratory safety and regulatory compliance.

Records Management

1. Maintains a recording system of all analytical results and validation..

2. Maintains a monitoring system of equipment calibration.

3. Prepares and sign Certificate of Analysis.

4. Prepares various report as assigned.

General Tasks

1. Monitors results of analyses of samples submitted to 3rd party Laboratory.

2. Monitors laboratory costs and engage to cost saving initiatives.

3. Monitors laboratory wastes generation and disposal.

4. Monitors laboratory tools and supplies inventory. 

5. Maintains laboratory cleanliness and implementation of 5S.

6. Participates and contributes with cross-functional teams involving various process improvement activities.

7. Perform jobs other than the current assignment under the following situations: 

- when the employees assigned to do the task is on leave

- when the employees assigned to do the task in question is out of work area due to other assignments such as official business trips, field work, special projects, attending seminars or trainings

- when the employees assigned to do the task in question is assigned to do jobs of higher priority

1.    Complies any or all of the following as may be assigned or required:

          - be a core group member in any of the company's Integrated Programs

         - be a member of QIT within the department and may be requested to be a member in a cross-functional project team.

1.   Participate in company programs and in meetings pertaining to quality improvement, efficiency, productivity, security and safety, sanitation and food safety, environment, waste reduction, sustainability, social responsibility and risk management.

2.   Takes an active role in the implementation and maintenance systems such as ISO and 5S/GMP/HACCP.

3.   Performs other related tasks as may be directed by the Immediate Team Leader or Department Head

FOOD SAFETY:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.

2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Are you capable of using your business skills and technical expertise to create and provide solutions and analysis for both clients within the company and those outside of it? Are you open to learning how to understand, analyze, and utilize available data to guide business and strategic decisions company-wide? 

Great! Why don't you join us as our Report Leader? 

You will be expected to:  

• Manage our team in Cebu responsible to review product inspection reports;  
• Monitor team performance to ensure team KPI targets are met;  
• Arrange work shifts to accommodate for the workload;  
• Support team leaders with training and development activities;  
• Implement any new processes/strategies handed down by the top management;  
• Review reports validated by team members and make suggestions on improving report quality;  

We may also ask you to:  

• Work on claim investigations;  
• Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.

Schedule: Monday-Friday (09:00 AM-06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree or higher preferred.
• Experience with information security and risk management frameworks
• Familiarity with presenting to senior stakeholders. 
• Familiarity with the following: securing cloud services, DLP, firewalls, EDR, encryption, vulnerability management, SIEM. 
• Desirable: Holding or progressing towards industry certificates in the information security and risk management space (e.g., CISA, CISM, CRISC, ISO27001 Lead Implementor, ISO27001 Lead Auditor, PCI QSA/ISA). 

What will you do?

• Lead third-party risk assessments to ensure supplier compliance with security standards and regulations.
• Maintain and update technology and information security risk registers, documenting and treating identified risks.
• Support the development of risk management frameworks and procedures (e.g., ISO27001, NIST CSF).
• Collaborate with related functions (information security, legal, procurement) for consistent third-party evaluations.
• Develop, publish, and maintain information security policies and standards.
• Address audit deficiencies and organize risk treatment activities, reporting to senior management.
• Facilitate internal/external audits and compliance activities (e.g., PCI DSS, ISO27001) efficiently.
• Prepare reports on risk assessment findings, cyber security metrics, and best practice recommendations.
• Stay updated on legislative changes in third-party risk management and data security, communicating to the organization.
• Continuously review and seek improvement in third-party risk management and GRC activities.
• Perform other GRC-related tasks as requested.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage, and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Be a part of our client’s team—a leading Australian company with an impressive network of retail pharmacies both at home and around the globe, raking in billions in revenue. Proudly standing among Australia’s top pharmacy retailers, this dynamic organization operates more than 500 stores nationwide and employs a talented workforce of over 20,000 dedicated professionals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.