Total 2 service operations manager job vacancies in Sales / Marketing category in The Philippines

About You

Are you an analytical, results-driven leader with a passion for optimizing sales support processes and data management? Do you thrive in a fast-paced date technology environment, where your strategic insights can enable revenue and improve efficiency? Are you skilled at using data to drive decisions and aligning cross-functional teams to meet growth goals?

If your answers are YES – then this is the perfect role for you!

Your Responsibilities

As our Director of Sales Enablement and Strategy, you will be at the forefront of driving operational excellence and enabling our sales teams to thrive in a competitive global market. This strategic leadership role offers you the chance to shape and implement innovative processes, leverage cutting-edge technology, and foster collaboration across diverse teams. With a focus on optimizing workflows, nurturing leads, and delivering actionable data, your contributions will directly impact the organization’s growth and success.

In this role, you will:

• Lead and Inspire: Oversee and develop a high-performing team of 10+ members, fostering a culture of excellence and innovation.
• Enhance Sales Operations: Ensure data quality in Salesforce, streamline workflows from lead to close, and define KPIs to drive performance.
• Support Sales Success: Provide sales teams with resources such as contact research, company briefings, and RFI/RFP support to enhance client engagement.
• Innovate Processes: Continuously assess and improve sales processes, automating tasks and addressing bottlenecks to accelerate deal cycles.
• Drive Strategic Collaboration: Work closely with business development and marketing teams to shape go-to-market strategies and refine lead-nurturing initiatives.
• Deliver Insights: Provide competitive, market, and regulatory intelligence to empower teams and guide decision-making

Your Responsibilities 

The Sales Operations Coordinator plays an important role in providing operational support to the revenue generating teams (Business development and Key Account Management) achieve its targets in the key client segments of banks, insurances, asset managers, asset owners, corporates, and redistribution channels. The ideal candidate is highly organized, service-oriented, and enjoys executing ad-hoc tasks as well as repetitive tasks diligently and with an eye for detail.   

You will be part of the global Commercial division and report to the Manager, Sales Operations based in Manila. Moreover, you will: 

• Manage, distribute, and control inbound leads  
• Provide ongoing sales support to the Business Development and KAM teams, such as drafting quotes, and other relevant materials.    
• Conduct research to identify relevant contacts in the key client segments using online sources  
• Manage client- and sales-related activities in the RepRisk CRM tool (Salesforce) and Sales Operations Dashboard via Microsoft Teams  
• You prepare sales briefings and other adhoc analyses as required by the Business Development and Key Account Management teams 
• You coordinate and monitor tasks/activities with other internal stakeholders