Total 6 it support executive job vacancies in Sales / Marketing category in Ortigas Pasig, National Capital Region

This role is reporting to the Sales Support Team Lead. It is a full-time role, with a hybrid work arrangement (on as per need basis).

Operational :

• Process deals created by the sales team and process user purchases
• Perform verfications on deals (requirements and payment provided)
• Manage commercial account manager concerns
• Coordinate with relevant departments for requests provided by the sales team (bugs, trade materials, SKU requests)
• Accountable for operational commercial projects/tests required by the commercial verticals
• Manage sales CRM tools (Salesforce)
• Monitor and remind clients with recurring payments and help collect if necessary
• Perform outbound calls to ensure customer success
• Check market standing via liquidity test
• Support Philippine market

Companies have increasingly been relying on market insights to make informed decisions and our role at NIQ has evolved into us being information scientists -predicting the ‘What's Next’ for our clients, in order for them to grow, stay relevant in the present, and for the future. Our behavioral researchers in NIQ’s Consumer Insights team tackle our clients’ issues by unlocking the why and the how, while our data researchers identify key clients' priorities quantitatively by applying data science techniques to the survey and other big data sources.

Responsibilities

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting, and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendations, and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

A little about you

You will play an essential role in managing research projects from start to finish, supporting the Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

We are currently seeking a highly motivated individual to join our Customer Experience Team as a Sales Support Specialist.

Position Overview:
This role is crucial in providing dedicated sales support to our Sales Managers. The responsibilities include extensive collaboration with telecom carriers, sales agents, and other team members. The ideal candidate will demonstrate exceptional critical thinking skills, effective communication across all organizational levels, and a high degree of organizational prowess. Strong computer skills are a must, as the position demands efficient operation in a dynamic, multitasking environment.

Key Responsibilities:

• Collaborate closely with Sales Managers to provide comprehensive sales support.
• Interface with telecom carriers, sales agents, and internal teams to ensure seamless communication and workflow.
• Demonstrate excellent critical thinking skills to address complex challenges.
• Maintain clear and effective communication across all levels of the organization.
• Navigate a true multitasking environment with efficiency and precision.

If you are a proactive individual with a passion for telecommunications and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity!

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. 
• Ensure client service deliverables are aligned with the regional client service standards
• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

Snapshot of the role:

Our Sales Support Representatives will be responsible for building trust and rapport with prospective customers to help them understand the benefits of solar.

Core Responsibilities:

• Perform outbound calls with prospective customers and follow up on warm leads
• Responsible for setting of appointments

• Meets all identified team and client performance metrics, goals, and deadlines in a fast-paced, ever-changing, high-performing team-based environment. Provides backup support to other teams as needed
• Builds relationships and works closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed
• Complete other tasks as deemed appropriate by the supervisor
• Regular attendance, punctuality, and adherence to an agreed-upon schedule of availability are conditions of employment and essential function of this position.

• At least SHS Graduate
• Must have 1-year sales outbound cold calling experience in a call center setting.
• Outstanding negotiation and communication skills.
• Sales mindset and money-motivated.
• Self motivated, driven individual
• Experience handling high call volume

• Proficient in using technology; laptop, pc, tablet etc
• Amenable to shifting schedules (Graveyard Shift) and/or split rest days.
• Must be willing to work onsite at Robinsons Cyberscape Gamma Ruby/Topaz Rd. Ortigas

• Competitive salary
• Medical and Dental Insurance (With free dependents)

• Group life insurance
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Outstanding career growth
• Leadership opportunities

• Passionate, energetic & innovative work culture
• Friendly team driven environment
• Skills and experience development

You will be at the forefront of our sales efforts, exclusively focused on identifying and qualifying potential clients and prospects. Your expertise in SEO services, content writing, and Google Ads management will be your tools for assessing the suitability of leads for our offerings. Utilizing tools like Ahrefs or Semrush, you will conduct website audits and analyze online presence to build persuasive arguments for their interest in acquiring Pronto's services. This role is entirely dedicated to sales, with a primary focus on lead classification and qualification, without any marketing tasks involved. Your insights will drive our sales team's efforts, ensuring that we engage with the most promising opportunities in the market.

Responsibilities:

• Utilize tools like Ahrefs or Semrush to audit websites and assess online presence, gathering essential data for sales efforts.
• Identify and source potential clients and prospects through various channels, including online research, databases, and social media platforms.
• Initiate outbound cold calls to prospects, presenting Pronto's services and assessing their needs and interests.
• Respond promptly and professionally to inbound calls, emails, and inquiries from potential clients, providing information and addressing questions.
• Conduct initial outreach and engage with leads to determine their interest and qualifications as potential clients
• Maintain accurate and up-to-date records of lead interactions and progress in our CRM system

Qualifications

This role is perfect for you if:

• Digital marketing expertise: SEO, Google Ads, website management with 2-3years of relevant experience in using AHREFS, SEMrush or Google Ads Keyword Planner to perform keyword research for search engine marketing campaigns.
• 2-3 years of relevant experience in sales or account management.
• Successful sales outreach call track record.
• Strong B2B and digital marketing background.
• Advanced English proficiency in writing and speaking.
• Exceptional communication: written, verbal, and presentation.
• Proven business development using sales and CRM tools.

Additional Information

https://www.prontomarketing.com/

https://www.prontomarketing.com/careers/