Total 93 help desk specialist job vacancies in The Philippines

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

The role is responsible for delivering a strong candidate flow to meet company requisitions, supporting the development of recruitment plans and strategies, and performing talent acquisition activities in compliance with relevant regulations, policies, and procedures. The role will primarily focus on positions within the ANZ regions

• Perform talent acquisition activities for the assigned region, including managing simple to complex requisitions, while maintaining a consistent and positive experience for both candidates and stakeholders.
• Leverage talent acquisition expertise to maintain the TA lifecycle and develop a strong and healthy candidate pipeline.
• Perform data gathering activities and develop relevant market scans and talent maps for recruitment strategy planning.
• Provide key updates to operations stakeholders on requisition status, timelines, and projects/hiring plans as needed. Leverage stakeholder feedback and other resources to improve processes, enhance the client experience, and increase productivity.
• Participate in recruitment meetings with recruitment partners to identify requisition requirements, and support in creating sourcing strategies in alignment with company standards and practices.
• Maintain recruitment data and perform data management activities to ensure the accuracy of information in the company’s applicant tracking system (Smart Recruiters), supporting reporting needs.
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role will primarily be responsible for maintaining account reconciliations which includes preparation and analysis of assigned accounts.

Responsibilities and Duties: 

• Perform moderately complex balance sheet account reconciliation activities.
• Ensure accurate and timely preparation and review of account reconciliations.
• Timely and accurate reporting of reconciling items for correction and adjustments prior to filing SEC reports.
• Timely and accurate reporting of aged reconciliation variances to assist with corrections in the general ledger.
• Analyze data to resolve reconciling items and variances and to address queries on accounts movements.
• Ensure reconciliations are prepared and reviewed in compliance with Sarbanes-Oxley, internal policies, audit procedures and regulations.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

The role is responsible for developing project plans and schedules based on contractual agreements. The role will be monitoring and creating reports to ensure that the progress and resources are aligned with the overall project plan and are communicated to relevant stakeholders. The role will be reporting to the Project Controls Manager in Manila and the project point of contact.

• Develop project plans and schedules and monitor progress and resource use to ensure alignment with the overall project plan.
• Work closely with project managers and other stakeholders to create efficient workflows, identify potential risks, and develop contingency plans.
• Assists in the development and assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure (WBS).
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.
• Read and understand client contracts and subcontracts; particularly as related to scope, schedule, budget, and risk. Coordinate with project manager/lead to ensure all procedures are in place to meet contractual requirements
• Able to cost load, resource load schedules, and perform schedule risk analysis.
• Expert ability to develop critical path method (CPM) schedule logic for engineering, procurement, and construction as well as command of cornerstone scheduling system.
• Analyzing contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.
• Knowledgeable of scope control and change management and has demonstrated ability to incorporate directed changes into schedule baseline and review/recommendations of consequential impact.
• Familiar with cost analysis and forecasting, cashflow reporting as it relates to planning and scheduling.
• Maintain the planning updates, applying engineering, procurement, and construction terminology, concepts, and relationships.
• Create reports to communicate project status to all levels of project and company management and the client.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages.
• Review project scope and determine all contractual deliverables have been met.
• Participates in and at times leads project planning and scheduling review meetings.
• Performing time impact / claims analysis and prepare reports and recommendations during project execution.
• Escalate issues and recommend resolutions to the Team Lead in a timely manner. May support junior members of the team in addressing routine issues within the assigned processes.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting moderately complex financial transactions and information.

Responsibilities: 

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform and review Zerorized AP entries to create vouchers for project codes.
• Create and review accruals and prepayments schedule.
• Review system generated reports to support the month end activities.
• Analyzes reports for trends, variances, and movements
• Conduct data gathering and investigation about financial transactions affecting the general ledger
• Provide information and supporting documentation required by audit queries
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

This role is primarily responsible for providing support for knowledge management, marketing, and business development systems. The key focus is to manage data and content required for the development of bid and proposal documents, including information used to develop employee resumes/CVs and project profile content, data used for the development of project descriptions and project information, and data needed for qualifications and proposals such as employee counts by office, office locations by country/region, and employee disciplines by office/state/country and region.

• Manage employee information including license information and project experiences and normalize data and content to ensure consistency with all the employees connected to the projects
• Collaborate with Marketing team and support information requests for site content and searches, updates to individual marketing collateral libraries, and organize data and compile results using company templates in line with corporate guidelines
• Create and maintain reports on staff breakdowns with various parameters including location, business line, and region
• Manage project profiles content and data including description summaries and metadata essential to searching and reporting
• Research large-dollar projects to find online content and add it to the description
• Research projects where the listed owner/end client is an AEC firm, to find the end client and adjust the AECOM role
• Conduct searches and produce export summary reports 
• Update and maintain opportunity records and proposal libraries post submission
• Modify and create SharePoint site pages, libraries, and other site applications
• Update and maintain links and add new content to libraries as requested
• Perform site analytics and research to improve site content, access, and awareness
• Review the knowledge base to identify areas that need to be updated and expanded
• Assist on creating business requirements document, page mock-up, and process workflow for new KM initiatives
• Assist on presenting KM proposals to the stakeholders to fully understand the requirements and to integrate feedbacks
• Manage LMS and SharePoint sites including supporting or creating new events and updating schedules for posting
• Collaborate with LMS administrators and KM team in managing updates of new content to LMS curriculum
• Manage post-event data, attendance records, and other key metrics
• Collaborate with Systems team in managing CRM administration including dashboard creation and modification
• Assist CRM administrator and super users in maintaining opportunity, client-related, and project-related fields as needed
• Contribute specialized expertise to different assigned projects and provide key updates to Team Lead and Manager
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes

The role is responsible for performing a variety of technical and administrative tasks to support the virtual technical training programs and manage the internal community platforms of the Technical Practice Group. This role is also responsible for maintaining learning management systems including but not limited to setup, implementation, monitoring of webinar series, and timely uploads of invitations and recordings.

• Perform various administrative, data collection, data entry, and report writing tasks
• Assist subject matter experts and program directors in updating, maintaining, and organizing documents and other technical information on the business line’s various SharePoint libraries and websites
• Design, maintain, and update business line-specific marketing materials
• Assist in publicizing program information and recruiting instructors and students to the programs
• Assist in scheduling, assigning, coordinating, and managing programs, content, and scheduled live discussions in AECOM University
• Troubleshoot user access issues in various tool and platforms
• Support in managing the business line-specific nomination, application, and approval procedures
• Host webinars led by technical practice leaders or their designates when requested
• Prepare and distribute communication updates to participants and stakeholders
• Assist participants and/or supervisors in establishing an action plan for approved participants who have fallen behind on training sessions
• Coordinate preparation for upcoming Discussion sessions, including confirming & reminding instructors, as well as helping compile, format, and finalize presentations for each Discussion
• Download, convert, and post Discussion recordings and final PowerPoint slides to the course resource library and to AECOM University
• Generate attendance reports for live Discussion sessions, update completions in AECOM University as needed
• Track assignments submitted or any student-submitted questions for the respective Discussion sessions (if applicable)
• Generate, update, track, and post progress reports monthly for program directors for status completions, course completions, learning hours, and user completions.
• Support the review, revisions, and re-recording of on-demand lessons.
• Document and track approved budget against expensed time for the business-line specific programs. As needed, help transfer expenses to approved project numbers
• Support program directors and subject matter experts in accreditation through IACET and in the development and coordination of new programs and webinar series
• Assist in creating training materials using different training modalities and provide input for blended approaches that fits the need
• Assist in reviewing and analyzing responses for the annual student feedback survey 
• Create and update user guides on technical training platforms
• Train appropriate internal staff on hosting webinars for Virtual Instructor Led Training Sessions
• Perform other responsibilities associated with this position as may be appropriate
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

Maintains adequate general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client specific tools.

Duties and responsibilities include

• Works under general supervision.

• Participates with other team members to achieve common goals.

• Troubleshoots problems of low complexity and recommends appropriate action.

• Effectively contributes to team goals.

• Project size is of low complexity

• Provides document management and project controls support which includes the receipt, inventory, audit, tracking, storage, retrieval and distribution of both classified and unclassified electronic, paper and other media project data and documents according to company policy, and proper procedures for the projects.

• Manages the set up and maintenance of document control / records management for multiple projects and Project Managers.

• Ensures that all local practices and activities comply with company policies and procedures.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

The role will be supporting the day-to-day payroll services for the assigned region (Canada) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.

• Accurately and timely perform assigned activities in support to the payroll services.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Participate on assigned audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.

AECOM is seeking a PC Senior Specialist (Reporting/PowerBi Specialist) to be based in Manila, Philippines

The job incumbent shall deal mainly with Business Development Manager in preparing reports to stakeholders. Demonstrated ability to utilize his/her broad experience, technical expertise, and familiarity with company policies and procedures as well as exposure to a variety or project complexity, and client interaction, to execute complex project controls efforts. Applies broad knowledge of one professional discipline or advanced knowledge of specific, technical and operation practices.

• Develop and enhance financial reports/dashboards to track and measure success of business line strategic plans, growth initiatives, and cross business line efforts.
• Develop reports to support strategic priorities, such as pipeline, wins, losses, awarded backlog, bookings, revenue, margin, outlook and other KPIs as required. Incorporating data from multiple platforms.
• Drive data quality by proactively identifying and addressing data gaps and training needs.
• Establish excellent working relationships with key stakeholders, including cross business line leads and CRM Power Users.
• Conduct internal and external research including but not limited to external market, Customer Relationship Management (CRM) database, financial metrics, etc.
• Advanced fluency with Excel and understanding of Power BI.
• With extensive experience in dashboard development, connecting and linking to different data source
• Proficiency with MS Office including PowerPoint and Word.
• Knowledgeable in Power Apps/Automation
• Ability to perform and deliver under tight deadlines.
• Demonstrated analytical, reasoning, planning and problem-solving abilities.
• Excellent time-management, organizational and record-keeping skills.
• A high level of self-motivation and flexibility.
• Demonstrated ability to work effectively within a fast-paced, team environment and able to deliver under tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in reading/interpreting corporate financial statements and financial metrics.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform simple but varied to tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Perform data gathering and report generation to support various reporting requirements for each projects.
• Analyze identified issues and escalate concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess disputes and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

This role is primarily responsible for completing cash management tasks, maintaining reconciliations, and preparing and reviewing account analysis, financial reports and journal entries, in compliance with US GAAP

• Research and classify cash transactions.
• Support key month-end close processes.
• Perform, analyze, and review monthly balance sheet account reconciliations and general ledger journal entries.
• Develop and prepare various periodic and adhoc financial reports to be shared and presented to different stakeholders.
• Perform a wide range of reconciliations between accounting systems.
• Conduct extensive research and documentation of technical accounting matters.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute and implement various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role is primarily responsible for validating lease information, reconciliation and analysis of lease journals, and preparation of reporting processes in compliance to lease accounting standards, policies and procedures. 

• Generate and review monthly journal entries with Monthly Level Expense reconciliations and analysis to identify new and modified leases
• Perform data review and real estate validation for critical dates and monetary amounts based on the lease abstract.
• Ensure completion of documentation of leases for capital assessment against operating treatment
• Prepare amortization entries.
• Prepare reconciliation and validate balances.
• Validate posted AP invoice and initiate lease payments.
• Prepare and maintain documentations for Sarbanes-Oxley compliance initiatives
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

Process, analyze and report on financial metrics periodically and assist in the preparation of outlook, forecast and budgeting process. 

Technical Performance

• Deliver accurate financial reporting metrics by analyzing financial data, performing complex data entry, verifying accuracy and collaborating with senior leadership, as needed
• Assist in the development of the annual plan/budget with various key stakeholders.
• Support in the preparation of monthly P&L forecasts & Budgets with operational leads and analyze variances and drivers on P&L performance.
• Analyze department or region’s SG&A costs and providing summary of expense accruals
• Provide important ad-hoc reports and financial models to senior management and operational leads on key financial initiatives.
• Support ad-hoc requests in addition to primary responsibilities

Customer Focus

• Provide exceptional customer service by delivering a service that meets and exceeds customer expectations
• Work with stakeholders to maximize opportunities, minimize expenses and achieve operations and SLA/KPI targets

Policy, Process & Procedures

• Contribute and execute continuous improvement efforts in areas such as reporting, forecasting, and budgeting activities 
• Create & update DTPs for new and existing processes. Ensure all approved DTPs are stored in the central repository site
• Ensure compliance with agreed KPI's/metrics for business performance
• Ensure full compliance with Sarbanes Oxley controls and AECOM Internal Audit requirements

Participate and contribute to the success of both internal and external audits

• Perform moderately complex tax activities related to corporate tax, payroll tax, GST, FBT and withholding for Australia and New Zealand Regions. Also perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Reviews workpaper, tax returns, and analysis prepared by junior team members.
• Reviews impact of Notices on current and prior year Tax Returns and recommends action plans to onshore managers
• Provides guidance to junior team members in navigating through ATO and IRD tax portals
• Responds and addresses moderately complex to complex queries and requests from internal departments with the guidance of local and onshore managers.
• Completes research to support positions taken in the tax returns, make recommendations, and propose solutions to onshore managers to resolve typical project issues and basic tax matters
• Assists junior tax specialist in carrying out responsibilities and understand moderately complex tax concepts and processes
• Collaborates with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned.
• Assists manager in developing and maintaining project excel-based trackers or dashboards to monitor the overall status of the projects.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Escalate issues and recommend resolutions to the local manager timely. Contribute specialized expertise to different assigned projects and may provide key updates to local and onshore managers.
• Prepare assigned quarterly tax effect accounting entries and statutory tax notes.

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.

• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.

Responsibilities & Duties
 

Technical Performance

• Produce and deliver accurate financial reporting that align with the business’s weekly and monthly deliverable requirements and fiscal calendar.
• Prepare and maintain complex financial models particularly to support the annual planning process.
• Assist in the development of the annual plan/budget with various key stakeholders.
• Complete monthly analysis of actual SG&A costs and provide explanations for variances to Outlook/Plan. Support the month end close process performing reconciliations, ensuring accuracy of financial transactions, maintain and adjust for accruals and prepayments.
• Develop and improve consolidated reporting.
• Perform ad-hoc strategic and financial analyses and research assignments.
• Other ad-hoc tasks as and when they are required.

Customer Focus

• Provide exceptional customer service by delivering a service that meets and exceeds customer expectations
• Work with stakeholders to maximize opportunities, minimize expenses and achieve operations and SLA/KPI targets

Policy, Process & Procedures

• Contribute and execute continuous improvement efforts in areas such as reporting, forecasting, and budgeting activities 
• Create & update DTPs for new and existing processes. Ensure all approved DTPs are stored in the central repository site
• Ensure compliance with agreed KPI's/metrics for business performance
• Ensure full compliance with Sarbanes Oxley controls and AECOM Internal Audit requirements

Participate and contribute to the success of both internal and external audits

Qualifications & Requirements

Minimum Requirements:

• Bachelor’s Degree in Accounting
• CPA Certification is an advantage
• 4+ years of experience in a medium or large size company
• Experience with large company ERP systems – i.e. Cognos, TM1, Hyperion, Oracle etc. 
• Working knowledge of US GAAP, IFRS, and other accounting standards 
• High proficiency in Excel; experience involving extensive work with complex spreadsheets.
• Working knowledge of MS Office
• Experience with PowerBI, Tableau, or similar reporting tools is considered an asset.

Attributes: 

• Ability to actively engage stakeholders to ensure processes are executed consistently. 
• Team player, with a proactive self-starter approach and proven organizational skills with the ability to handle multiple tasks simultaneously.
• Ability to work in a high-paced environment with a sense of urgency and strong prioritization skills.
• Works independently as well as part of a team, demonstrating a willingness to collaborate with colleagues at various levels of seniority, including very senior stakeholders, on a variety of initiatives.
• Possesses functional expertise and deep business acumen in their business unit, service line or discipline.
• Strong analytical skills and the ability to interpret financial data.
• Professional and diligent with excellent attention to detail.
• Strong English written and verbal communication skills.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

This role is responsible for delivering a first-rate support and administrative service to our employees. Global Mobility is focused on

delivering support for a variety of Global Mobility activities. The key accountabilities are to ensure accurate processing of all required

administrative and transactional activities according to governance, processes, policies, agreed performance targets and service

level agreements, whilst delivering exceptional customer service.

Responsibilities & Duties:

• Independently manage all activities relating to global mobility activities, ensuring all tasks are completed in a timely manner and all necessary follow up is carried out in line with legislation and AECOM policy.
• Work with autonomy, make decisions on medium complexity issues as required.
• Able to multitask and work on more than one issue simultaneously ensuring the prioritization of urgent requests
• Responsible for the accurate and timely resolution of all queries, ensuring issues are escalated for timely resolution as required.
• Responsible for accurate and timely case handling ensuring cases are only transferred where appropriate and within specified guidelines.
• Develop and maintain excellent relationships with customers and stakeholders, ensure communication is effective and informative.
• Ensure the highest level of customer service is always maintained.
• Responsible for ensuring confidentiality is always maintained.
• Responsible for ensuring quality standards are met and maintained - ensure all work is done to a high standard and that appropriate audits are undertaken as required.
• Responsible for ensuring compliance with service level agreement, process, policies, and procedures.
• Responsible for ensuring adherence to audit and regulatory requirements both internal and external (i.e. GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated.
• Responsible for accurate and timely documents management, and systems data and records maintenance on assigned transactions.
• Coordinate with relevant internal teams to ensure accurate processing of assignment letters (e.g. salary, assignment allowances, annual leave, and such like) are accurately reflected in assignment letters, and social security certificates of coverage are applied for and tracked for renewal.
• Contribute to SOP/DTP maintenance process by identifying opportunities to improve current processes, escalate for discussion and decision and revise documents accordingly.
• Contribute/Provide insights to continuous improvement initiatives by initiating improvement ideas and/or participate on CI project team to optimize processes.
• Provide input into the completion of incident reports to enable effective issue investigation and continuous improvement.
• Provide input into the creation and delivery of performance reporting to business stakeholders.

This role is primarily responsible for of maintaining multiple joint ventures financial books with varied difficulty from simple to moderately complex accounts.

Responsibilities & Duties: 

• Perform multiple financial statements with varied complexity which may include AP/AR, Projects and General Ledger, month end accruals, and reporting packages.
• Process invoices, payments, and monthly journal entries
• Monitor, analyze and reconcile various moderately complex balance sheet accounts.
• Working with a wide range of internal customers to gather and provide information
• Prepare varied departmental reports and reconciliations.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.