Total 7 it support executive job vacancies in cebu city

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and serving as a liaison with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, resourcefulness, and the highest degree of confidentiality.

• Primary support for the West Offices
  • Including all the associated assigned tasks
  • Office spreadsheet data (Teams)
  • Act as liaison between FM and landlords re: payments, etc.
  • Supplier onboarding process
  • Supplier invoicing and follow-up
  • PO creation as needed
• Occupancy Reporting for West
  • Review and distribute weekly West Occupancy Report
• Sustainability Reporting for West
  • Data collection site utility invoices for the West offices and enter into the West Region spreadsheet
• Parking and Storage for all West Offices
  • Data collection of site parking and storage costs and enter in the West Region spreadsheet
  • Submit ZAP forms
• Iron Mountain for Americas
  • Code and/or ensure all invoices are set up with proper regional PO number in Coupa and process via Coupa
• Safety Incident Reporting
  • Maintain the Safety Incident Reporting spreadsheet on a monthly basis for the RFM’s to enter follow up notes

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and serving as a liaison with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, resourcefulness, and the highest degree of confidentiality.

• Closely coordinate with the executives in maintaining their diaries. This should be aligned to the executive's preferences, priorities, leniencies, and limits, to create a proper balance between commitments.
• To work closely with the executive in terms of structuring and proper prioritization of the day-to-day administrative activities including key events, travel plans, and other action items.
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and database in response to and in anticipation of executive's needs
• Able to arrange domestic and international travels (Airline, Hotel, Car Rentals, Train Tickets)
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Prepare and coordinate presentations
• Assist in the staging of virtual and in-person events
• Able to oversee correspondences for the executive by identifying important emails and sorting based on priorities by assigning some rules
• Prepare and submit Executive’s expense reports aligned with service level agreements
• Conduct research - data gathering in a particular field or industry to generate valuable insights
• Prepare and process expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Assist in office activities such as Friday night events, birthdays, and other office activities needing support that can be done remotely.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance of Team Lead.
• Perform other related projects and duties as assigned.

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and liaising with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively and display professionalism, resourcefulness, and the highest degree of confidentiality.

• Closely coordinate with the executives to maintain their diaries. This should be aligned to the executive's preferences, priorities, leniencies, and limits, to create a proper balance between commitments.
• To work closely with the executive in terms of structuring and proper prioritization of the day-to-day administrative activities including key events, travel plans, and other action items.
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and databases in response to and in anticipation of executive's needs
• Able to arrange domestic and international travel (Airline, Hotel, Car Rentals, Train Tickets)
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Prepare and coordinate presentations
• Assist in the staging of virtual and in-person events
• Able to oversee correspondences for the executive by identifying important emails and sorting based on priorities by assigning some rules
• Prepare and submit the Executive’s expense reports aligned with service-level agreements
• Conduct research - data gathering in a particular field or industry to generate valuable insights
• Prepare and process expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Assist in office activities such as Friday night events, birthdays, and other office activities needing support that can be done remotely.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance from the Team Lead.
• Perform other related projects and duties as assigned.

• Familiar with more advanced concepts, practices, and procedures within a particular field. 
• Employee organizes and carries out most assignments in accordance with standard practices, instructions, or previous training. 
• May assist with department initiatives and projects by performing advanced research and/or analysis. Advance approval is required when there are financial implications. 
• Performs more complex responsibilities with HR. 
• May function as a liaison between vendors and employees and advises employees on complex inquiries regarding eligibility, coverage, and other benefits matters. 
• Compiles and maintains documents.

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and serving as a liaison with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, resourcefulness, and the highest degree of confidentiality.

• Maintain diaries within the Executive’s preferences, applying understanding of the executive’s priorities, leniencies, and limits – helping him/her create a proper balance between commitments
• Facilitate and manage the Executive’s accessibility and open lines of communication with internal and external networks
• Provide structure and proper prioritization of day-to-day administrative activities including key events, travel, and action items
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and database in response to and in anticipation of executive's needs
• Prepare and coordinate presentations
• Drive and assist the staging of virtual and in-person events
• Arrange domestic and international travel
• Manage correspondence for and on behalf the executive
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Prepare and submit Executive’s expense reports aligned with service level agreements
• Conduct research
• Prepare and process departmental expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Collaborate closely with peers to understand and enhance the value of the EA role

Perform other related projects and duties as assigned

AECOM is seeking a Service Delivery Team Lead - Pre-Hire Support to be based in Manila, Philippines

Job Description:

The role is responsible and accountable for supervising a team within the HR Service Center (Pre-Hire Support), to ensure the team meets or exceeds expectations and defined SLA targets. The role will support the manager and coordinate with stakeholders and team members in executing end-to-end Pre-Hire Support activities by ensuring quality and timeliness of output, adherence to defined service level agreements, and ensuring compliance to relevant standards and procedures. The role is responsible for ensuring effective staff utilization to meet business needs and ensure a high level of service delivery. Responsible for supporting team members as needed, providing coaching and training, ensuring team members are engaged and motivated and fostering a collaborative culture.

• Responsible for ensuring effective management of team daily volume and cases including bulk transactions to ensure excellent service delivery and that SLAs and productivity targets are achieved
• Manage team workload and capacity; recommend long or short-term adjustments to staffing model when/if necessary, to effectively support shifts in scope of work and/or volume
• Responsible for ensuring a  good team relationship and dynamics existis and the team are highly motivated. Manage team performance, provide coaching, and identify career development opportunities relevant to the team  
• Develop excellent stakeholder relationships. Ensure escalations are managed effectively and proactively and elevating if/when necessary
• Ensure effective timely communication to leadership and stakeholders
• Responsible for ensuring the highest level of customer service is maintained at all times
• Responsible for ensuring a high-quality, professional, and proactive service is delivered at all times
• Accountable for ensuring quality standards are met and maintained – ensuring all work is done to a high standard and that appropriate audits are undertaken as required
• Work with autonomy and apply critical thinking. Make decisions on complex issues and support the team in the resolution of issues
• Accountable for the accurate and timely resolution of all queries. Analyse complex issues and develop and implement solutions
• Manage team performance, provide coaching, and identify career development opportunities relevant to the team
•   
• Accountable for ensuring compliance with service level agreement, process, policies, and procedures
• Expert understanding of  HR systems including Workday and Employee Center including (Self Service, Knowledge base and Case Management) 
• Able to multi task and work on more than one issue simultaneously ensuring the prioritization of urgent requests 
• Develop and maintain an expert understanding of company policies to be able to interpret and explain company policy and not solely have to rely on the verbiage in the FAQ documents to resolve related inquiries
• Acts as the technical expert for the function and is consulted by key stakeholders on the policies and procedures related to the operations
• Provide guidance and direction to the team on policies, procedures, and management guidelines, act as the subject matter expert in these areas  
• Responsible for ensuring confidentiality is maintained at all times
• Accountable for ensuring adherence to audit and regulatory requirements both internal and external (i.e GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated
• Lead and participate in audit activities as required
• Accountable for ensuring the SOP/DTP maintenance process. Ensure all documents are relevant and up to date and meet the needs of the business, ensuring the team work effectively and efficiently and are able to meet performance targets
• Responsible for Identifying and implementing process improvement initiatives to streamline processes, improve customer experience, and increase productivity
• Develop internal workflow processes, operating procedures, team schedules, and controls
• Responsible for ensuring all issues are investigated, root cause established. Develop and implement preventative actions and monitor effectiveness. Complete and communicate Incident Reports with stakeholders to ensure customer satisfaction 
• Provide regular performance and operational progress reports to GBS Leadership to ensure issues are being flagged on a timely manner and ensure gaps are addressed
• Develop and prepare reports and conduct analysis on resource utilization, performance against SLA targets, quality, and process efficiency
• Provide and present regular performance and operational progress reports to internal/external stakeholders ensuring issues are flagged, monitored, and resolved in a timely manner
• Lead and/or participate in governance meetings with internal/external stakeholders to discuss operational results, issues, strategies, and solutions to improve team’s performance
• Lead assigned projects. Ensure effective communication to all leadership and all stakeholders 
• Participate in planning, designing, testing, and implementation of new systems and/or new system enhancements
• Participates in reviewing and updating SLAs, identifying quality concerns and resolutions with active engagement and utilization of continuous improvement to establish best practices 
• Leads resourcing activities and actively involved in the full recruitment process for reviewing and assessing the best new talent for the team 
   

AECOM is seeking a Senior Information Technology (IT) Auditor to be based in Manila, Philippines

Job Description: 

AECOM is seeking a Senior Information Technology (IT) Auditor to join our Audit Services Group (ASG). This position is based in Manila, Philippines. ASG is responsible for evaluating the adequacy and effectiveness of AECOM’s systems of internal controls that guide company activities toward accomplishing key business objectives. The primary responsibility of the Senior IT Auditor is to lead and execute ASG projects focusing on IT, information security, and privacy risks.

Job Duties: 

• Participate in planning, scoping and execution of risk-based IT and security assurance and advisory projects, including SOX 404 in accordance with the Institute of Internal Auditors (IIA) and ASG standards. 

• Contributes as a lead or specialist on complex IT controls and performs test of design and operating effectiveness. 

• Reviews workpapers and provides coaching. 

• Responsible for more complex areas of audit engagements, with decisions guided by policy, procedure, and supervision from lead or manager​. 

• Timely completion of work and maintenance of established performance standards. 

• Analyzes and identifies the root causes of challenging issues relating to processes.  

• Collaborate with stakeholders to develop management agreed actions plans that address root causes and enhance the efficiency and effectiveness of IT controls. 

• Prepares sections of report for tested controls and effectively communicates audit results to management. 

• Develop and maintain productive working relationships with stakeholders, while maintaining independence and objectivity. 

• Provide advisory services on audit, accounting and system issues as assigned. 

• Demonstrates up-to-date knowledge in IT and applies this to the development, execution and improvement of audit programs and recommendations.