Employee Services Specialist - Onboarding (Mandarin)
10 months ago
This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-accept..
This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.
- Creates and distributes offer letters
- Collects onboarding documentation and processes
- Coordinates with relevant stakeholders on changes to offer of employment
- Acts as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR
- Ensures compliance with all state and corporate regulations and laws
- Ensures strict adherence with standard protocols for electronic personnel file management and document storage
- Orders background checks, tracks completion, and assists in review and analysis of results
- Prepares and communicates candidate background check clearances
- Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition
- Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed
- Performs and tracks onboarding data entry for large volume of hires
- Ensures accuracy of all data processed and entered in HR systems
- Engages and builds relationships with hiring team (hiring managers and recruiters)
- Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution
- Keeps oneself updated of current processes and incorporates documentation updates
- Supports selected simple process improvements to streamline processes
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