Lead the reservation team, providing guidance, training, and performance evaluationsManage all aspects of the reservation process, including phone, in..
Lead the reservation team, providing guidance, training, and performance evaluations
Manage all aspects of the reservation process, including phone, internet, and email bookings
Implement and maintain policies to optimize room sales and occupancy rates
Collaborate with other departments to enhance guest experience and streamline operations
Monitor reservation trends and provide insights for strategic decision-making
Handle complex inquiries and resolve customer issues promptly and professionally
Ensure compliance with company standards and industry regulations
Manages the Pastry Team by supervising the function of the bakery, maintaining quality and consistency of production, and monitoring all culinary expe..
Manages the Pastry Team by supervising the function of the bakery, maintaining quality and consistency of production, and monitoring all culinary expenses.
Maintains and sets sanitation, hygiene, and safety standards in the kitchen, ensures that culinary areas have established current standardized recipes, and devises new and innovative presentations and recipes for baked items.
Conducts training, coaching, mentoring, and all other necessary functions for the department.
Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service fo..
Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condition of work areas.
Coordinates seating, flips tables, escorts guests to their tables, and works closely with servers and bus persons to provide assistance.
Organizes outlet reservations and provides prompt, courteous and efficient food and beverage service.
