Processes all room reservations via phone calls, emails, and Opera which may include booking changes and cancellations.Ensures accuracy in reservation..
Processes all room reservations via phone calls, emails, and Opera which may include booking changes and cancellations.
Ensures accuracy in reservation entries by checking for duplicate bookings and history, and accommodating and documenting requests while implementing hotel standards.
Implements revenue management strategies such as upselling, recommendation of hotel facilities, services, and hotel restrictions.
Assist Chief Steward in overseeing daily stewarding operations and staff managementEnsure high standards of cleanliness, sanitation, and food safety c..
Assist Chief Steward in overseeing daily stewarding operations and staff management
Ensure high standards of cleanliness, sanitation, and food safety compliance
Coordinate with kitchen and restaurant teams for smooth service operations
Implement and maintain inventory control systems for stewarding supplies and equipment
Assist in developing cost-saving measures and departmental budgets
Handle guest complaints promptly and professionally
Conduct regular inspections of food service areas to maintain hygiene standards
