Processes all room reservations via phone calls, emails, and Opera which may include booking changes and cancellations.Ensures accuracy in reservation..
Processes all room reservations via phone calls, emails, and Opera which may include booking changes and cancellations.
Ensures accuracy in reservation entries by checking for duplicate bookings and history, and accommodating and documenting requests while implementing hotel standards.
Implements revenue management strategies such as upselling, recommendation of hotel facilities, services, and hotel restrictions.
