Total 164 job vacancies by Arch Global Services (Philippines) Inc.

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

The Senior Software Engineer develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives. The incumbent performs analysis, design, coding, debugging, testing, and support of software applications.  May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support.  He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers.

Essential RESPONSIBILITIES and ACCOUNTABILITIES

1. Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, which typically include design specifications, source code, test scripts and test results.
2. Coordinates with software architects and Software engineer IVs to ensure that the engineering realization is in accordance with Enterprise Architecture principles and software development best practices.
3. As part of Agile teams, completes software development work which includes application design, coding, code review and testing. Keeps Agile team and APM apprised of project status.
4. Offers suggestions to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
5. Manages engineering risks by proactively tracking and communicating issues, and devising methods to mitigating them.
6. Liaises with other project and program areas to coordinate interdependencies and resolve issues.
7. Supports business units in the resolution of in-depth user questions and issues following production support process and SLA’s.
8. Maintains a working knowledge of new technology and software engineering standards, practices and tools.
9. Provides input to APM/DPM in creation of Product Roadmap, High Level Estimates
10. Collaborates with IT management to define and develop documentation & engineering artifact standards, guidelines, processes, and templates

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements

The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. The candidate will provide support and be part of the Cash Management team.

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

• Maintain the general ledger activity for multiple corporate companies, which includes recording operating expenses, preparing accruals, and validating GL coding for Accounts Payable postings.
• Prepare monthly balance sheet and expense account analyses including detailed reviews of expenses and ensuring appropriate accruals are recorded.
• Assisting with the preparation of monthly and quarterly operating expenses variance analysis for multiple periods and provide concise insightful commentary.
• Analyze and explain quarterly balance sheet movements.
• Analyze quarterly operating expenses for 35+ cost centers, including how those costs get allocated to affiliates.
• Participate in the quarterly preparation and distribution of intercompany invoices to affiliate subsidiaries. Work with operating entity customers to explain the charges, including variances over periods.
• Support the delivery of accurate and timely services and reporting to affiliate client companies.
• Work on special projects including inactivating GL accounts, fixed asset subledger projects not limited to retiring fixed assets with zero book value, etc.
• Track legal, audit and other expenses.
• Maintains accounting controls by following policies and procedures, updating documentation as needed.

Strategic Analytics is a growing team at Arch that has established itself as a driving force in the success of the business. We focus on implementing real-time analytic solutions that improve profitability and growth. To broaden our impact, we have expanded our focus to deliver business-driven intelligent data automation capabilities that combine data from external vendors with intelligent document processing (IDP) technologies. This includes working with artificial intelligence/machine learning, NLP, OCR, generative AI, and algorithmic-based solutions.

As a key member of the Strategic Analytics team, you will support the solution definition, build and implementation of IDP/AI opportunities across operations, claims, finance, and underwriting teams.  You will apply the right mix of technologies across the underwriting and claims functions.

Job Responsibilities

• Deliver automated document extraction and data enrichment solutions.

• Manipulate data using Python or SQL Server; develop ad hoc queries to investigate data anomalies and to summarize data for pattern detection.
• Manually label and validate small training data sets.
• Develop round-trip data flows that prepare data for IDP and format the results for analytical purposes
• Collaborate with experienced modelers to build predictive models and analytic solutions using Python; apply techniques such as decision trees and clustering.

• Under supervision use AI technologies such as natural language processing to extract business data from unstructured and semi-structured sources (e.g., loss history reports, insurance applications, claim files, application scraping using OCR/ generative AI, etc.).
• Create technical documentation to archive end-to-end processes.

Perform all cash related aspects of facultative assumed & ceded accounting including cash entry, cash application, cash reconciliation, and assist with collections.

• Enter daily cash receipts and disbursements in the reinsurance system
• Apply cash receipts and disbursements
• Assist in collecting overdue account receivable/payable balances
• Research, document, and resolve unapplied cash issues
• Work closely with other Reinsurance Accounting team members to resolve cash discrepancies
• Prepare monthly cash reconciliation
• Prepare monthly billing statements
• Review and post bound XOL contracts in the reinsurance system
• Ensure effective SOX controls are maintained and followed
• Ad hoc related tasks as needed or other duties as required to support the team

The Catastrophe Modeling Analyst – Junior is responsible for quantifying the catastrophe risk on inward reinsurance contracts of Arch Re. Major tasks will include analyzing catastrophe modeling data from insurance clients in third party software, researching catastrophe risk, and creating reports related to the company’s risk exposure.

• Leverage third-party catastrophe models to obtain estimates of catastrophe risk of Arch Re's cedents.
• Justify and explain the cat model outputs and ensure that they are reasonable and correct.
• Generate other reports to give a complete picture of the cedents' catastrophe exposure.
• Handle independently the cat pricing for simple reinsurance submissions.
• Handle with minimal supervision the cat pricing for more complex reinsurance submissions.

The Catastrophe Modeling Analyst – Junior is responsible for quantifying the catastrophe risk on inward reinsurance contracts of Arch Re. Major tasks will include analyzing catastrophe modeling data from insurance clients in third party software, researching catastrophe risk, and creating reports related to the company’s risk exposure.

• Leverage third-party catastrophe models to obtain estimates of catastrophe risk of Arch Re's cedents.
• Justify and explain the cat model outputs and ensure that they are reasonable and correct.
• Generate other reports to give a complete picture of the cedents' catastrophe exposure.
• Handle independently the cat pricing for simple reinsurance submissions.
• Handle with minimal supervision the cat pricing for more complex reinsurance submissions.

• Handle travel arrangement such as accommodation, car services, restaurant reservation, and others
• Prepare reports on a monthly basis or as maybe needed
• Research locations, vendors, and necessary event-related items
• Assists with process and program management such as conducting research, obtaining resources, preparing and maintaining documents, trackers and reports, etc.
• Perform other duties and projects as assigned

Strategic Analytics is a new, growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. This position will help support the technical needs of the Strategic Analytics team. The focus of the position is to create and support dashboards developed in Microsoft Power BI, R/Python, and other visualization software that will assist the business in uncovering actionable insights. As a key member of the team, you will work closely with business users, data engineers, and data scientists to provide customized visualizations that facilitate an interactive and user-friendly experience.

• Accurate and timely turnaround on all payables for various entities  
• Actively monitor AP mailboxes for incoming invoices and vendor statements  
• Code invoices using complex GL, cost center and intercompany allocations 
• Assist with projects that entail problem solving, analysis and reconciliation 
• Provide excellent customer service to internal and external customers  
• Meet various deliverables for monthly and quarterly financial close   
• Collaborate with the AP team for best practices and process improvement