Total 335 job vacancies by Arch Global Services (Philippines) Inc.

As a QA Automation Engineer in our Enterprise Data department, you will be responsible for creating and managing automated tests to identify issues with the ETL process to ensure the quality of data in the Enterprise Data Warehouse.

The role involves working together with the onshore Enterprise Data team to decide on the required tests on the process, automate them through creating stored procedures, custom dbt tests and scheduling these as part of the ETL process which loads data from source into the EDW.

• Translate project requirements into effective and comprehensive test cases.
• Define clear testing objectives that align with overall project goals.
• Establish the testing scope, prioritizing critical features and functionalities.
• Document expected deliverables, such as detailed test plans, scripts, and reports.
• Use dbt to build tests that ensures the ETL process is working as intended
• Automate the common manual testing done by the QA through creating macros in dbt
• Build and monitor automated system health checks
• Collaborate with Enterprise Data Engineers to investigate root cause of issues and suggest resolutions.
• Orchestrate data testing solutions using airflow
• Be able to support the team in doing releases
• Develop and maintain test automation frameworks, integrating them with CI/CD pipelines.
• Collaborate effectively with developers to implement testing strategies at lower levels, facilitating a "shift left" approach and promoting early defect detection.
• Take ownership of application quality from requirements gathering through development and testing, ensuring a high standard of product excellence

As a QA Automation Engineer in our Enterprise Data department, you will be responsible for creating and managing automated tests to identify issues with the ETL process to ensure the quality of data in the Enterprise Data Warehouse.

The role involves working together with the onshore Enterprise Data team to decide on the required tests on the process, automate them through creating stored procedures, custom dbt tests and scheduling these as part of the ETL process which loads data from source into the EDW.

• Translate project requirements into effective and comprehensive test cases.
• Define clear testing objectives that align with overall project goals.
• Establish the testing scope, prioritizing critical features and functionalities.
• Document expected deliverables, such as detailed test plans, scripts, and reports.
• Use dbt to build tests that ensures the ETL process is working as intended
• Automate the common manual testing done by the QA through creating macros in dbt
• Build and monitor automated system health checks
• Collaborate with Enterprise Data Engineers to investigate root cause of issues and suggest resolutions.
• Orchestrate data testing solutions using airflow
• Be able to support the team in doing releases
• Develop and maintain test automation frameworks, integrating them with CI/CD pipelines.
• Collaborate effectively with developers to implement testing strategies at lower levels, facilitating a "shift left" approach and promoting early defect detection.
• Take ownership of application quality from requirements gathering through development and testing, ensuring a high standard of product excellence

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role.

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

• Develop reporting and analysis tools to support Leaders and Teams to sustain continuous
  improvement in their area including their own management practices and routines.
•  Possess good understanding of analytics tools (PowerBI, Alteryx, Excel, PowerPoint etc.) to drive
  historical data trends, volume analysis, visual representations of the KPIs
• •Interpret data, analyze results using statistical techniques and provide ongoing reports
  Help in the Development and implementation of databases, data collection systems, data
  analytics and other strategies that optimize statistical efficiency and quality
•  Acquire data from primary or secondary data sources and maintain databases/data systems
•  Locate and define new process improvement opportunities

Strategic Analytics is a growing team at Arch that has established itself as a driving force in the success of the business. We focus on implementing real-time analytic solutions that improve profitability and growth. To broaden our impact, we have expanded our focus to deliver business-driven intelligent data automation capabilities that combine data from external vendors with intelligent document processing (IDP) technologies. This includes working with artificial intelligence/machine learning, NLP, OCR, generative AI, and algorithmic-based solutions.

As a key member of the Strategic Analytics team, you will support the solution definition, build and implementation of IDP/AI opportunities across operations, claims, finance, and underwriting teams.  You will apply the right mix of technologies across the underwriting and claims functions.

Job Responsibilities

• Deliver automated document extraction and data enrichment solutions.
• Manipulate data using Python or SQL; develop ad hoc queries to investigate data anomalies and to summarize data for pattern detection.
• Manually label and validate small training data sets.
• Develop round-trip data flows that prepare data for IDP and format the results for analytical purposes.
• Collaborate with experienced modelers to build predictive models and analytic solutions using Python; apply NLP and machine learning techniques.
• Under supervision use AI technologies such as natural language processing to extract business data from unstructured and semi-structured sources (e.g., loss history reports, insurance applications, claim files, application scraping using OCR/ generative AI, etc.).
• Create technical documentation to archive end-to-end processes.

Strategic Analytics is a growing team at Arch that has established itself as a driving force in the success of the business. We focus on implementing real-time analytic solutions that improve profitability and growth. To broaden our impact, we have expanded our focus to deliver business-driven intelligent data automation capabilities that combine data from external vendors with intelligent document processing (IDP) technologies. This includes working with artificial intelligence/machine learning, NLP, OCR, generative AI, and algorithmic-based solutions.

As a key member of the Strategic Analytics team, you will support the solution definition, build and implementation of IDP/AI opportunities across operations, claims, finance, and underwriting teams.  You will apply the right mix of technologies across the underwriting and claims functions.

Job Responsibilities

• Deliver automated document extraction and data enrichment solutions.
• Manipulate data using Python or SQL; develop ad hoc queries to investigate data anomalies and to summarize data for pattern detection.
• Manually label and validate small training data sets.
• Develop round-trip data flows that prepare data for IDP and format the results for analytical purposes.
• Collaborate with experienced modelers to build predictive models and analytic solutions using Python; apply NLP and machine learning techniques.
• Under supervision use AI technologies such as natural language processing to extract business data from unstructured and semi-structured sources (e.g., loss history reports, insurance applications, claim files, application scraping using OCR/ generative AI, etc.).
• Create technical documentation to archive end-to-end processes.

We are in the process of hiring a Claims Accountant to join our team in Manila, Philippines. This role is pivotal in maintaining service fee payments up to date, bank accounts reconciled, recoveries and escrow processed. As a Claims Accountant, you will be tasked with a variety of responsibilities, including general accounting tasks such as accounting reports, journal entries, and reconciliations. This role is set within the industry and offers the opportunity to work in a dynamic environment.

• Process service fee rates update and service fee payment. 
• Prepares accounting reports for various accounting divisions in Arch.
• Prepare reclass journals entries.
• Perform bank reconciliations to verify the Third-Party Administrator’s bank balance against Arch balance.
• Process recoveries and escrows ensuring activities are completed within the set timeframe.
• Communicate effectively with team members and stakeholders, both verbally and in writing, to ensure smooth operations and coordination.
• Demonstrate a sense of urgency and flexibility, particularly during busy periods, to meet accounting deadlines and payment demands.

The accounting analyst is responsible for collection, organization, interpretation, analysis, recording, documentation and dissemination of complex data sets. The candidate will process and reconcile finance related transactions with a strong focus on accuracy, timeliness, and the ability to work in a fast paced environment. The candidate will provide support during same shift or split-shift (Noon to 8PM) corresponding to US EST working hours and be part of the Finance team.

• Perform balance sheet reconciliations
• Create monthly journal entries
• Perform tie-outs of financial statements to general ledger and tie-outs for internal consistency
• Assist with statutory financial statement preparation process (e.g., import mapping files into software)
• Assist with various projects on an as needed basis
• Meet various deliverables in support of monthly and quarterly financial close 
• Collaborate with both onshore and offshore teams to meet departmental goals

The Claims Division is seeking an Indexing Assistant to join the Claims Operations Team.  Under general supervision, the Indexing Assistant provides administrative support to one or more individuals in the Claims Department.

• Identify, classify and triage incoming documents/mail to the appropriate owner (could be a TPA, a different department within Arch, Arch claims etc…)
• Process document/mail and index to appropriate Arch claims files in the system; ImageRight system / FlexiCapture Verification which includes:
  • Surety indexing
  • Canada indexing
  • Dropfile

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. Using different automation tools, the QA Engineer will design, test, and deploy effective test automation solutions.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases.
• Writes test automation scripts (i.e. Python, Java, Java script, C# etc.)
• Troubleshoots existing automation and optimizes the automation framework.
• Supports functional validation and sprint activities.
• Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality.
• Build upon an existing framework to develop & execute automated test plans against developed features. Identify and report defects, work with team to resolve.
• Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies.
• Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals.
• Guide and mentor junior team members on latest trends in automation.

We are looking for a senior level Infrastructure Database Administrator who will be part of the Infrastructure Operations team managing and maintaining the server and database infrastructure. Including but not limited to operational projects of migration and optimization of databases on prem as well as on the cloud.

Responsibilities:

• SQL Server upgrades/migrations
• Performance Tuning – review critical databases and improve the performance including indexing, SQL tuning
• Database Jobs Schedules – migrate all database jobs to JAMS centralized enterprise scheduling
• Monitoring and Alerting – setup database monitoring, adjust thresholds and alerting
• Database health checks
• Database Re-orgs
• New product/application support activities
• Database automation – automating database tasks
• Database DevOps – identify tools to include database deployments through CI/CD pipelines
• Database version control – ensure the database across all the environments are in synch
• Disaster Recovery – Test and Validate database recovery mechanisms and support DR testing
• Creation and management of databases in on-prem servers, cloud servers and cloud manage instances.
• Documentation
• On-Call rotation
• Knowledge of SQL Server, Oracle, Postgress, MongoDB

We are looking for a Finance Analyst who will support the day-to-day operations of our Bermuda Reinsurance Finance team.

• Create daily banking cash reports to post, along with daily receipts and disbursements in REGIS
• Email daily receipts and disbursements
• Process payment requests from Cash Accountant and Corporate Accountant
• Booking entries in Great Plains & REGIS which includes interco splits
• Prepare monthly bank reconciliations for numerous accounts
• Cash related broker queries, research banking issues as needed
• Adhoc duties

Strategic Analytics is a dynamic, growing team at Arch.  The team develops innovative predictive models and analytical tools to improve profitability and growth.  This position will support the technical implementation of predictive models and analytical tools of the Strategic Analytics team.  The position requires strong Python and API experience, as well as user-facing application support experience.  The role is for an individual who is open to exploring and implementing new technology in Azure and Databricks, as the team is dynamic and the technology needs and requirements are fluid and will evolve over time.

• Develop and maintain Azure Functions and APIs
• Develop libraries using Python
• Develop real time data transformations, model variable creation, and orchestration activities to support the scoring process
• Use SQL, Python and Snowflake to explore and understand underlying data, and suggest improvements for performance and best practice
• Document technical workflows and implementation processes
• Create and maintain implementation testing scripts (unit and bulk)
• Collaborate with project stakeholders and other developers
• Code development and deployment using VS Code and GitHub
• Contribute and enforce evolving best standards and practices

Strategic Analytics is a dynamic, growing team at Arch.  The team develops innovative predictive models and analytical tools to improve profitability and growth.  This position will support the technical implementation of predictive models and analytical tools of the Strategic Analytics team.  The position requires strong Python and API experience, as well as user-facing application support experience.  The role is for an individual who is open to exploring and implementing new technology in Azure and Databricks, as the team is dynamic and the technology needs and requirements are fluid and will evolve over time.

• Develop and maintain Azure Functions and APIs
• Develop libraries using Python
• Develop real time data transformations, model variable creation, and orchestration activities to support the scoring process
• Use SQL, Python and Snowflake to explore and understand underlying data, and suggest improvements for performance and best practice
• Document technical workflows and implementation processes
• Create and maintain implementation testing scripts (unit and bulk)
• Collaborate with project stakeholders and other developers
• Code development and deployment using VS Code and GitHub
• Contribute and enforce evolving best standards and practices

Strategic Analytics is a dynamic, growing team at Arch.  The team develops innovative predictive models and analytical tools to improve profitability and growth.  This position will support the technical implementation of predictive models and analytical tools of the Strategic Analytics team.  The position requires strong Python and API experience, as well as user-facing application support experience.  The role is for an individual who is open to exploring and implementing new technology in Azure and Databricks, as the team is dynamic and the technology needs and requirements are fluid and will evolve over time.

• Develop and maintain Azure Functions and APIs
• Develop libraries using Python
• Develop real time data transformations, model variable creation, and orchestration activities to support the scoring process
• Use SQL, Python and Snowflake to explore and understand underlying data, and suggest improvements for performance and best practice
• Document technical workflows and implementation processes
• Create and maintain implementation testing scripts (unit and bulk)
• Collaborate with project stakeholders and other developers
• Code development and deployment using VS Code and GitHub
• Contribute and enforce evolving best standards and practices

This role supports various finance ERP and reporting applications including configuration, maintenance, administration, and process documentation.  This position will report to the Finance Business Systems Administration Manager. 

• Administering, configuring, and providing end user support for finance system ERP applications and reporting tools
• Be a power user / highly proficient user of our financial systems, always communicating various features to stakeholders and sharing best practices to support user training.
• Help to streamline finance processes you support. Understanding the impacts of changes recommended and how to translate them into business requirements
• Develop and maintain system process documentation, job aids and flows
• Participate in scheduled system upgrades including regression / patch testing
• Be a change advocate, leading finance community towards modernization of technologies and processes.

Responsibilities: 

• Ensure that the company complies with local statutory and regulatory requirements of BIR, SEC, PEZA, BOI, LGU. 

• Main point person during compliance audit with BIR and LGU. 

• Conduct or direct the internal investigation of compliance issues. 

• Helps maintain records of all financial transactions ensuring accuracy and completeness. 

• Consult with corporate legal counsel as necessary to address difficult legal compliance issues. 

• Collaborate with Human Resources, Payroll, Legal, Finance and other departments to ensure the consistent implementation of compliance practices. 

• Liaise with government agencies for compliance completion. 

• Ensure that company’s policy and procedure is align with to-date regulations. 

The Finance Analyst will prepare workpapers, journal entries, and reconciliations for selected programs. The senior accountant will have ownership over the economics for their select programs ensuring accuracy.

We are seeking a highly skilled backend developer to join our team. The ideal candidate will have experience in .NET Core, Azure, microservices, SQL, and AKS. In this role, you will be responsible for designing, developing, and maintaining the backend of our applications. 

• Design, develop, and maintain the backend of our applications using .NET Core, Azure, microservices, SQL, and AKS.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Understand functional requirements.
• Design and code current and new business functionality in the strategic platform.
• Ensure solutions conform to best practice design.
• Strong communication and team-working skills.
• Pro-active and cooperative attitude.
• Managing deployment of applications.
• Excellent Analytical ability and showing keen interest to learn new platforms and technologies.
• Experience in Insurance/Reinsurance domains will be an added bonus

The finance analyst is responsible for collection, organization, interpretation, analysis, recording, documentation and dissemination of complex data sets. The candidate will process and reconcile finance related transactions with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support during mid shift corresponding to UK EST working hours and be part of the Finance team. 

• Assist with projects that entail analysis and reconciliation
• Provide customer service to internal and external customers
• Meet various deliverables for monthly and quarterly financial close 

Assignment: Night Shift

The Sr. Accountant will prepare workpapers, journal entries, and reconciliations for selected programs. The senior accountant will have ownership over the economics for their select programs ensuring accuracy.

• Develop and document business processes and accounting policies to maintain and strengthen internal controls.
• Prepare and monitor program economics for select programs including monthly program entries, reconciliations, and cash application.
• Provide technical support to the Finance Teams (AP, AR, Bank Reconciliation, Claims Payable, Reporting).
• Support quarter-end and year-end close processes, expense allocation process and any internal reporting for the Group.
• Provide leadership and drive for quality and accuracy.
• Help with ad-hoc projects as required

The actuarial analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will be responsible for modeling complex problems, reconciling data sets, analyzing trends and summarizing data for review and analysis. The candidate will provide analysis, will process and compile data for reporting and analysis through creating queries, views and reports. The candidate will provide support and be part of the US Actuarial team.

• Conduct advanced data analysis and highly complex algorithms
• Interpret data, analyze results and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and indicators to locate and correct code problems
• Locate and define new process improvement opportunities

Arch investment Management Ltd. (AIML), based in Bermuda, is a wholly
owned subsidiary of Arch Capital Group Ltd., a leading insurance and reinsurance
company. Arch Capital has investable assets of over $36 bn. Arch Investment
Management manages Arch Capital and its subsidiaries' portfolios. The continued
growth of the company has created the need to fill a new position within our Risk
and Quantitative team to help managing our current reporting dashboards using
Power BI technology.

• Design and develop high-quality, responsive user interfaces for web and
• mobile applications.
• Conduct user research, useability testing, and gather feedback to inform design decisions.
• Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.
• Implement and maintain UI components using modern frontend technologies and framework.
• Write clean, maintainable, and well-documented code.
• Optimize applications for maximum speed and scalability.
• Troubleshoot and debug issues across the entire stack.
• Participate in code reviews to ensure code quality and best practices.

Arch investment Management Ltd. (AIML), based in Bermuda, is a wholly
owned subsidiary of Arch Capital Group Ltd., a leading insurance and reinsurance
company. Arch Capital has investable assets of over $36 bn. Arch Investment
Management manages Arch Capital and its subsidiaries' portfolios. The continued
growth of the company has created the need to fill a new position within our Risk
and Quantitative team to help managing our current reporting dashboards using
Power BI technology.

Maintain and improve AIM’s existing Power BI dashboards
- Design and implement new dashboards w/ advanced charts, data tables and other
visuals based on business users’ requirements
- Understand and participate in the data storage backend design which powers
the visuals inside Power BI