Total 12 job vacancies by Boldr

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent reading comprehension, and verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Intercom CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will become a subject matter expert on the onboarding policies, procedures, product features, and internal workflows and apply this knowledge when reviewing a user’s account to determine eligibility to use the platform. You will act as part of a central team engaging with hosts and scaling the company’s supply of unique locations across North America. 

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Responsible for reviewing and onboarding submissions from start to finish and appropriately documenting feedback and outreach
• Responsible for reviewing onboarding escalations from start to finish and appropriately documenting feedback and outreach
• Collaborate with internal teams to drive requirements to go live, strategy, and optimization of the onboarding process to ensure optimum host experience and a healthy marketplace
• Review and take action on accounts for potential violation of our Community Guidelines or Terms of Use
• Handle a high volume of host-facing support tickets and submissions while providing friendly and efficient service 
• Manage updated sales records and opportunity status in Salesforce 

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• At least 1+ years of full-time sales, operations, account management, customer success, or related experience
• Experience executing workflows in a customer-facing role
• Experience using CRM tool(s) like Salesforce + Zendesk
• Excellent written/verbal communication skills; proficiency with Notion, Google Suite, and Slack
• Strong conflict resolution and problem-solving skills with the ability to work autonomously with multi-functional teams
• Strong written communication skills and knowledge to recall and coherently summarize complex issues and situations
• Motivation, drive, and a self-starting attitude
• Experience working with a fast-growing start-up 
• Ability to understand customer needs and meet those needs with product knowledge
• Good time management with strong organizational skills

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

WHAT IS YOUR ROLE

As a Sr. Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent reading comprehension, and verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Gorgias CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are seeking a Full-Time Career Outcomes Associate to be part of our rapidly growing Career Outcomes Team. We are looking for a well-organized, detail oriented, and data driven professional that comes with strong communication skills, ability to multitask, and adapt to change quickly. Our Career Outcomes Associate will support our Career Readiness team and Career Coach team by providing meaningful outreach to active and completed students and help shape the student expectations and understanding of career support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Contact active learners via phone, SMS, and our LMS system to encourage Career Outcomes participation and road to packaging. 
• Help reinforce expectations for students around career support through 1:1 correspondence
• Provide administrative support for Career Readiness and Career Coaches and students in our LMS and CRM systems.
• Ensure accurate and timely data entry and maintenance of student conversations and sessions.
• Maintain feedback loops between teams.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• A background in higher education, student advising, or process management.
• Ability to build rapid rapport and trust with students across diverse backgrounds and abilities.
• You have excellent written and verbal communication skills.
• You are passionate or interested in learning about the tech landscape.
• You have experience working in a remote environment and/or a fast paced environment.
• You thrive in an agile and collaborative environment.
• Organized and detail-oriented. Always up-to-date in documentation and record creation.
• Ability to work in a collaborative environment.
• Experience working with Google Drive, Microsoft Office, and any sales/operation CRM and other collaboration tools is preferred.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. customer Advocate you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications .
• Excellent reading comprehension, verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Gorgias CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications .
• Excellent reading comprehension, verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Gorgias CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. customer Advocate you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications .
• Excellent reading comprehension, verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Gorgias CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. customer Advocate you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 3 years of customer service experience (may it be email, phone, or chat support).
• Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications .
• Excellent reading comprehension, verbal, and written communication skills.
• Strong and effective phone contact handling skills.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.
• Knowledge and experience with Gorgias CRM is a plus.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• The ability to accept feedback gracefully and with an open mind.
• Intermediate understanding of common Customer Experience best practices.
• Customer orientation and ability to adapt/respond to different types of characters.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Sr. Accountant, you will maintain a general ledger and review financial statements for accuracy before preparing reports that will assist senior management in making informed decisions about upcoming projects or years’ budgets. They’re also responsible for keeping track and recording all transactions within a company.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Cash

•  Review cash transactions running through Netsuite’s cash application module for Babylist, Inc. and our subsidiaries.
• Record cash transactions not captured through Netsuite’s cash application module, assigning coding as necessary and resolving open coding questions.
• Perform monthly cash account reconciliations between Netsuite and our bank, ensuring that reconciling items are identified, followed up on and resolved on a timely basis.

Credit Card Transactions

• Record Amex/ Brex credit card transactions.
• Reconcile Amex/ Brex credit card payables.  Identify and resolve any reconciling items on a timely basis.
•  Accrue for credit card rebates as necessary.  Track and report on available rebate

Receivables

• Assist in reconciling receivables for our durable medical equipment company, including matching funds received against outstanding customer/ insurance receivables.

Prepaids                                                                                                        

• Ensure that prepaid is set up appropriately by reviewing invoices, and ensuring that prepaid is set up in FloQast using the appropriate amortization period, account, and amortization account destination. 
• Reconcile prepaid accounts to the general ledger every month.  Identify and resolve any reconciling items on a timely basis.

Fixed and Intangible Assets

• Reconcile intangible asset/ accumulated amortization accounts every month, ensuring the sub-ledger agrees to Netsuite.
• Assist in Fixed Asset projects as necessary.

General Tasks 

• Verify, allocate, post, and reconcile accounts payable and receivable
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Provide technical support and advice on Management Accountant
• Review and recommend modifications to accounting systems and procedures
• Manage accounting assistants and bookkeepers
• Participate in financial standards setting and in the forecast process
• Provide input into the department’s goal-setting process
• Prepare financial statements and produce budget according to schedule
• Assist with tax audits and tax returns
• Direct internal and external audits to ensure compliance
• Plan, assign and review staff’s work
• Support month-end and year-end close process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Ensure compliance with GAAP principles
• Liaise with our Financial Manager and Accounting Manager to improve financial procedures

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• Proven experience as a Financial Controller, Accounting Supervisor, chief or senior accountant
• Thorough knowledge of basic accounting procedures
• In-depth understanding of Generally Accepted Accounting Principles (GAAP)
• Awareness of business trends
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end close process
• Hands-on experience with accounting software packages, like FreshBooks and QuickBooks
• Advanced MS Excel skills including Vlookups and pivot tables
• Accuracy and attention to detail
• Aptitude for numbers and quantitative skills
• BS degree in Accounting, Finance, or relevant
• Relevant certification (e.g. CMA or CPA) will be preferred
• Attention to detail
• Strong organizational and communication skills
• Confidentiality and integrity
• Degree in Accounting; MSc is a plus

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Executive Assistant to the VP, People and VP, Revenue, you’ll play a pivotal role in providing comprehensive administrative support to the executives. You will prepare decks/templates, follow-up on OKRs and prepare documents and reports. Acting as gatekeepers, you will filter requests, maintain confidentiality, and often handle sensitive information with discretion. Additionally, you’ll have to oversee office management tasks, assist in event planning, and demonstrate adaptability and initiative by solving problems and multitasking effectively. Your efficient support will enable executives to focus on strategic tasks and decision-making, contributing significantly to the organization's overall productivity and success.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Document Preparation and Management: Assist in creating presentations and documents adhering to the branding guidelines, ensuring clear and effective communication
• OKR Support: Regularly remind the VPs and their direct reports of the Objectives and Key Results to maintain focus on achieving organizational goals. 
• People and Revenue All Hands Meetings: Host and manage All Hands meetings, ensuring effective communication and engagement across the organization. This includes preparing and facilitating engaging icebreakers to foster team cohesion. 
• Meeting Coordination and Logistics: Arrange logistics for internal and external meetings, including venue bookings, technology setup for video conferencing, and preparation of meeting materials. Follow-up on action items post-meeting to ensure completion. 
• Proactive Leadership and Influencing: Push the VPs to take action, make decisions, and prioritize tasks effectively. Tactfully manage up by providing reminders, follow-ups, and constructive feedback to ensure deadlines are met and projects move forward. 
• Reporting and Documentation: Prepare and provide regular reports on the VP of People and VP of Revenue’s activities, upcoming commitments, and potential issues to the Chief of Staff, facilitating proactive management and decision-making 
• Feedback Loop: Establish a regular feedback loop with the Chief of Staff to discuss the efficiency of processes, potential improvements, and the executives’ ongoing support needs
• Continuous Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in executive support tasks.
• Culture and Team Liaison: Foster a positive work environment and culture by bridging communication between the VPs and team members across different countries and departments. 
• Confidentiality Maintenance: Handle sensitive information with a high degree of confidentiality and discretion

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Detail-oriented, organized, and data-driven 
• A self-started who is eager to take on responsibilities, seek out new ways to assist, and continuously improve support strategies 
• A team player who is willing to collaborate, support team members, and contribute positively to the company culture and team morale. 
• Capable of asserting yourself when necessary, while maintaining a respectful and professional demeanor, to ensure that the executives remain focused on key priorities and commitments
• Quick to take ownership and accountability of your mistakes understanding that the fast way to fix what’s broken is to identify it clearly and move forward
• Able to adjust quickly to changing priorities and schedules, managing unexpected requests or situations with composure 
• Able to interpret data, create reports, and make recommendations
• Able to build and maintain strong relationships within and outside the organization, showcasing empathy, respect, and understanding different cultural nuances
• Aware that as a result of this role, you will have access to important, sometimes sensitive information and will treat that information with the respect and confidentiality it deserves and requires.

YOU HAVE…

• Bachelor's/College Degree
• Excellent verbal and written English communication skills to effectively convey messages, coordinate with team members across different countries, and maintain clear and professional interactions with internal and external stakeholders 
• Excellent ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment 
• 1-2 years of experience as a virtual assistant, project manager, or in an administrative support role
• Experience working with remote managers and teams
• The ability to handle complex calendars and overlapping schedules
• Strong problem-solving and decision-making skills 
• Proficiency in using cloud-based applications such as Google Apps (Google Drive, Google Sheets, Google Docs, Google Slides) 

• The ability to manage multiple tasks and projects simultaneously with meticulous attention to detail, ensuring nothing is overlooked. 
• The ability to take strong, clear feedback, and the ability to give it to the appropriate stakeholder/s
• Experience supporting and coordinating large groups of people and global/regional projects
• Ability to understand and respect cultural differences within the company’s global operations, and adapting communication styles accordingly 
• Ability and capacity to handle high-pressure situations calmly and effectively, maintaining productivity and focus 
• Capactity to anticipate challenges and proactively address them before they escalate

BENEFITS

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage
• Philhealth Coverage

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Salesforce Developer's role is to work with business partners to realize the full capability of the CRM. You'll be responsible for designing and developing customizations, extensions, configurations, and integrations.

The Salesforce Developer will oversee design, development, testing, and change management. Drive highly visible Salesforce initiatives across the organization, including building applications on the Force.com platform and supporting integrations with Salesforce.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Assist with the planning of application changes, development, and installation of upgrades and new releases.

Create end-user training materials(trail mixes) based on role and function, and monitor compliance with training processes.

Integrate multiple systems with Salesforce, including internal proprietary and third-party applications.

Lead customer-driven solutions utilizing technical solid design skills and strong working relationships with internal groups.

Guide users in formulating requirements, advise on alternatives, and the implications of new or revised processing analysis.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products

Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details

Passionate about client satisfaction.

YOU HAVE…

Have hands-on experience with Salesforce Lightning

Have experience designing APIs and integration

Have worked within an Agile development team

3+ years of experience in the administration and development of Salesforce’s Sales Cloud Functionality

Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas, modification of standard objects and fields, and creation of custom objects and fields

Experience in migrating data and customizations across Salesforce environments

Strong attention to detail and the ability to multi-task and prioritize tasks

Excellent troubleshooting skills

Excellent interpersonal and communication skills, excellent organizational and time management skills.

Apex and Visualforce development, design, configuration, testing, and deployment of Salesforce.com solutions

• Philhealth Coverage
• Social Security System (SSS)
• PAGIBIG
• HMO on day one
• 13th month pay
• Paid incentive leaves
• PTO
• Sick leave

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Salesforce Developer's role is to work with business partners to realize the full capability of the CRM. You'll be responsible for designing and developing customizations, extensions, configurations, and integrations.

The Salesforce Developer will oversee design, development, testing, and change management. Drive highly visible Salesforce initiatives across the organization, including building applications on the Force.com platform and supporting integrations with Salesforce.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Assist with the planning of application changes, development, and installation of upgrades and new releases.

Create end-user training materials(trail mixes) based on role and function, and monitor compliance with training processes.

Integrate multiple systems with Salesforce, including internal proprietary and third-party applications.

Lead customer-driven solutions utilizing technical solid design skills and strong working relationships with internal groups.

Guide users in formulating requirements, advise on alternatives, and the implications of new or revised processing analysis.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products

Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details

Passionate about client satisfaction.

YOU HAVE…

Have hands-on experience with Salesforce Lightning

Have experience designing APIs and integration

Have worked within an Agile development team

3+ years of experience in the administration and development of Salesforce’s Sales Cloud Functionality

Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas, modification of standard objects and fields, and creation of custom objects and fields

Experience in migrating data and customizations across Salesforce environments

Strong attention to detail and the ability to multi-task and prioritize tasks

Excellent troubleshooting skills

Excellent interpersonal and communication skills, excellent organizational and time management skills.

Apex and Visualforce development, design, configuration, testing, and deployment of Salesforce.com solutions

• Philhealth Coverage
• Social Security System (SSS)
• PAGIBIG
• HMO on day one
• 13th month pay
• Paid incentive leaves
• PTO
• Sick leave