The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.
- Work Location: Mandaluyong, PH (MegaTower)
- Work Arrangement: Hybrid (once a month onsite)
- Work Schedule: Candidates must be open to working either mid shift or night shift.
- Specific requirements: At least 1 year of customer service experience; ideally, experience in supporting recruitment admin/ preboarding/ compliance.
Duties and Responsibilities:
- Enter and track candidate orders.
- Review submittals against job requisition and candidate application for compliance.
- Objectively review background and drug reports to ensure compliance for partner.
- Complete welcome calls and email to all candidates.
- Review vendor systems daily to ensure progress and escalate accordingly.
- Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries.
- Assist vendor with completion of required check when necessary.
- Monitor candidate onboarding tasks to ensure completion before or by due date.
- May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
- Other duties as assigned.
