Total 16 help desk specialist job vacancies in mandaluyong metro manila

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• A minimum of 2 years of experience in a customer-facing role, preferably in customer support, service, or help desk, and ideally within the financial industry.
• Prior experience in lending, particularly in a consumer-facing or phone-based capacity, with a preference for Australian mortgage lending.
• An exceptional communicator with outstanding customer service skills, strong interpersonal abilities, and excellent organizational skills. Proactive and solution-oriented mindset.

What will you do?

Inbound / Outbound Calls

• Ensures timely response to inbound calls.
• Efficiently resolves inquiries by addressing the root cause to meet customer needs.
• Initiates outbound calls as needed to address customer concerns.
• Adopts a "First Time Right" approach to resolve inquiries promptly whenever feasible.

Help Desk Ticket Management

• Supervise and oversee email and live chat communications.
• Handle a queue of support tickets with conflicting priorities.
• Investigate, address, or prioritize tickets using outbound calls, emails, or chats.
• Elevate tickets to the appropriate internal team or third-party partner with all relevant details when necessary.
• Keep customers informed about ongoing issues in a consistent and timely manner following SLAs.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (once a month on-site)
• Competitive salary package and annual performance review.
• Bi-Annual Vacation Leave credit/ allotment
• Convertible to cash of unused sick leave
• On-Top Leave Credits (Birthday, Emergency and Bereavement Leave)
• HMO Coverage (Medical, Dental and Group Life insurance).
• Mandatory Government Benefits and 13th Month Pay.
• Financial Assistance program through one of the leading FinTech Company in Philippines.
• We’ve just launched a new referral bonus program where you can earn PHP 21,000 for every successful referral you make. It's a great opportunity to help friends find awesome job opportunities while earning a nice bonus for yourself.
• Regular Company Events, Work Life Balance.
• Complimentary Sleeping Quarters, Coffee at no cost.         
• Complimentary Office Fitness and Wellness Facilities at no cost.                        
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P80,000 to P85,000 (Monthly Gross Package) 

Schedule: Tuesday to Saturday (05:00 AM - 1:00 PM Manila Time)

What are we looking for? 

Skills Required:  

• Bachelor Degree in Accounting, Finance or related field of study. 
• 3-5 years of recognized bookkeeping or (CAS) Client Accounting Service. 
• QuickBooks Experience: Transactional accounting with QuickBooks experience, a minimum of 2 years of recent experience working within QuickBooks Online or QuickBooks desktop. 
• Bookkeeping Experience: Proficient in QuickBooks, ability to navigate various workflows including A/R, A/P, payroll, sales tax, journal entries, financial reporting, 3rd party apps integration, banking and credit card reconciliations. 
• Knowledge of US tax laws, regulations and deadlines. 

Nice to Have: 

• CPA license. 
• Some knowledge of accounting and tax in cannabis industry is a plus
• Strong knowledge and familiarity of US Tax preparation (Business and Personal returns). 
• Bookkeeping certification is a plus
• Credentials/Certifications: QuickBooks Online Pro Certification or QuickBooks Online Advanced Certifications are preferred. 

What will you do? 

• Monthly client accounting/ bookkeeping projects.
• Maintaining client books as per supervisor instructions. 
• Review CAS projects to ensure quality of the following documentation: 

•  Checking Tax Basis of Financials- Cash or Accrual 
•  Matching Balance Sheet to prior year tax return 
•  Reverse entries for AP, AR, Cash, Credit Cards and Loans 
•  Matching Payroll Wages and Payroll Tax to Payroll Tab 
•  Ensure bank and credit card accounts have been properly reconciled each month. 
•  Ensure auto loan accounts have been properly reconciled or adjusted properly. 
•  Analyze balance sheet comparisons and identify any document differences. 
• Verify items under $1K are not capitalized to fixed assets. 
•  Present Revenue variances to Managing Partner for solution. 
•  Present variances in Tax Payable to Managing Partner for solution. 
•  Complete Tax Workpaper allocations on P & L. 
•  Customer Service and communication with Client as needed

• Refresh and ensure accuracy of the following Workpapers: 

• A03 Payroll tab 
• U01 Revenue Tab 
• C01 Cash Tab 
• K01 Tab (Credit Card, Auto Loans and Tax Payable) 

• Assist with miscellaneous projects such as: tax vouchers, extensions. Franchise Tax Board project.
• Assemblies, partner job status meetings- updating jobs in Office Tools (Compliance), Office Tools management, entering clients into LaCerte and client folders.
• Tax Return to pull missing data report from Lacerte for individual tax return for the tax team.
• Back up for support staff as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an accounting firm based in Los Angeles, with satellite offices in Redlands, Palos Verdes, and (coming soon) Paris, France. They possess a broad scope of expertise to fulfill the business and individual needs of their clients. Their commitment includes providing tailored attention, exceptional service, and individualized collaborations to guarantee the achievement of their client's goals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Schedule: Monday to Friday (07:00 AM -04:00 PM MNL Time)

What are we looking for?

Skills Required:

• Bachelor’s Degree and 7+ years of experience including progressive work experience in the areas of talent acquisition/recruitment.
• Experience with online networking tools, such as LinkedIn and experience conducting searches on recruitment databases and ability to identify and access new professional networks required.
• Understanding of compliance requirements and best practices for recruitment and hiring.
• Strong communication skills (written and spoken) required.

What will you do?

• Manage the recruitment process for open positions, including requisition management, candidate selection, reference checks, salary negotiations, and onboarding.
• Conduct strategy meetings with Hiring Managers to understand job requirements and develop effective sourcing strategies.
• Ensure high-quality recruitment and onboarding processes while training hiring managers on best practices.
• Review applications and assess candidate qualifications based on project requirements.
• Conduct prescreening interviews to recommend qualified and diverse candidates.
• Collect personnel documentation and negotiate compensation packages.
• Provide regular status reports to hiring managers on recruitment progress.
• Supervise and mentor the recruitment team.
• Manage and develop recruiting processes and applicant tracking systems.
• Create recruitment protocols, train staff, and streamline processes.
• Assess recruitment and onboarding effectiveness, utilizing data for continuous improvement.
• Utilize innovative recruiting techniques to source diverse talent.
• Create user-friendly recruitment templates and improve recruitment processes.
• Promote the company’s recruitment brand at job fairs and networking events.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup (2 to 3 days per week and during client visits)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P 60,000-90,000 (Monthly Package)

Schedule: Monday – Friday? (09:00 PM - 06:00 AM Local Time)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• At least 1-2 years of experience in a technical support role, preferably with exposure to APIs and web services.
• Experience with JSON data format and HTTP protocols.

Skills:

• Strong understanding of RESTful APIs, JSON structure, and common API authentication methods (e.g., OAuth, API keys).
• Proficiency in using API testing tools for troubleshooting and debugging.
• Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
• Excellent problem-solving skills and attention to detail.

Nice to Have:

• Experience with ticketing systems and basic knowledge of programming/scripting languages is a plus.
• Technical Expertise: In-depth knowledge of JSON APIs and related technologies.
• Customer Focus: Ability to understand customer needs and deliver effective technical solutions.
• Analytical Thinking: Ability to analyze API logs, debug issues, and identify root causes.
• Communication: Clear and concise in relaying technical information to users of varying technical expertise.

What will you do?

The 1st Level JSON API Technical Support Specialist is responsible for assisting customers and internal teams with issues related to JSON APIs.

• API Support:
• Respond to customer inquiries regarding JSON API functionality, usage, and integration.
• Troubleshoot and resolve basic API-related issues such as authentication errors, incorrect responses, and connectivity problems.

• Technical Troubleshooting:
• Perform initial debugging by analyzing API request and response data, including headers, payloads, and status codes.
• Guide customers through testing API calls using tools like Postman, cURL, or other API testing tools and assist with configuration issues.

• Documentation and Knowledge Base:
• Provide feedback to the documentation team to improve API guides and reference materials based on customer feedback and support interactions.

• System Monitoring and Alerts:
• Report significant API performance issues or outages to the appropriate internal teams for immediate investigation.

Join the awesome team and enjoy these benefits & perks:

• Work from Home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a leader in global outsource sales and marketing. They combine a deep industry understanding with practical field team energy and focus to drive excellence in market sales delivery.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P50,000 to P60,000 (Monthly Package)

Schedule: Tuesday – Saturday  (01:00 PM - 10:00 PM US Pacific Time Zone)

What are we looking for?

Skills Required:

• 5 years+ relevant work experience
• Proven leadership experience
• Strong team player who is able to work across multiple functions
• Able to work under deadline pressures
• Advanced knowledge of accounting software and financial analysis
• Organized and detail oriented, adaptable to change
• Excellent interpersonal and communication skills, verbal and written
• Proficient in Excel, Word, Power Point
• Ability to analyze, solution-oriented; problem-solver.
• Great organization and time management skills
• High level attention to detail
• Integrity

What will you do?

• Manage all accounting operations including:
• A/R and Client Billing
• Collections
• A/P
• General Ledger
• Process payments and invoices, ensuring accuracy and adherence to company policies and procedures.
• Reconcile accounts payable and receivable, resolve discrepancies, and address outstanding balances.
• Monitor and manage outstanding accounts, proactively following up on overdue payments and coordinating with relevant stakeholders.
• Prepare and review financial documents for accuracy and completeness.
• Review and verify vendor records, ensuring compliance with contractual terms and conditions.
• Ensure the accuracy of financial information by conducting regular audits and reconciliations.
• Resolve discrepancies and issues related to accounts payable/receivable.
• Prepare reports for management, providing insights on cash flow, aging balances, and financial performance.
• Maintain organized filing systems, ensuring easy retrieval and compliance with record-keeping requirements.
• Monitor and meet payment deadlines, coordinating with internal teams and external vendors.
• Respond to inquiries from vendors and customers regarding billing, payments, and account information.
• Investigate and resolve payment discrepancies, coordinating with relevant stakeholders to ensure timely resolution.
• Assist in preparing annual budgets and providing input on accounts payable/receivable projections.
• Assist administration with miscellaneous projects such as client tax return assembly and e-filing. Follow up with client if not received in a timely manner.
• Back up for support staff as needed

Join the awesome team and enjoy these benefits & perks:

• Home-Based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an accounting firm based in Los Angeles, with satellite offices in Redlands, Palos Verdes, and (coming soon) Paris, France. They possess a broad scope of expertise to fulfill the business and individual needs of their clients. Their commitment includes providing tailored attention, exceptional service, and individualized collaborations to guarantee the achievement of their client's goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P80,000 to P95,000 (Monthly Package)

Schedule: Monday – Friday (06:00 AM - 03:00 PM PH Time)

What are we looking for?

Skills Required:

• Bachelor's degree in Finance, Accounting, or related field; CPA or equivalent certification preferred.
• Proven experience (5+ years) in financial management, accounting, or related roles, preferably in a startup environment.
• Strong knowledge of accounting principles, financial regulations, and compliance requirements.
• Proficiency in financial software Xero and Microsoft Excel (or Google Sheets).
• Experience in preparing and submitting tax returns, with a solid understanding of tax laws and regulations.
• Excellent analytical skills with the ability to interpret financial data and generate actionable insights.

 Nice to Have:

• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and interface with external stakeholders.
• Detail-oriented with a commitment to accuracy and integrity in financial reporting and analysis.

What will you do?

• You will be responsible for overseeing financial processes, ensuring compliance with regulatory requirements, and providing strategic financial guidance to support the company's growth trajectory.
• Manage day-to-day financial operations, including accounts payable, accounts receivable, and general ledger activities.
• Record all financial transactions promptly and accurately in the appropriate accounting software.
• Generate customer invoices and track accounts receivable, following up on overdue payments as necessary.
• Monitor cash flow, budgeting, and forecasting to support strategic decision-making.
• Prepare and submit accurate and timely tax returns, including income tax, sales tax, and any other applicable taxes.
• Ensure compliance with local, state, and federal regulatory requirements related to financial reporting and taxation.
• Prepare financial analyses, performance metrics, and KPIs to evaluate business performance and identify areas for improvement.
• Generate ad-hoc financial reports and presentations for senior management and board meetings.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Be part of an innovative team that is at the forefront of technology in the automotive industry. Work on projects that have a global impact and help shape the future of mobility. Fast moving team, with a lot of opportunity for professional growth and development.

#ConnectOS  #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• A minimum of 2 years of experience in a customer-facing role, preferably in customer support, service, or help desk, and ideally within the financial industry.
• Prior experience in lending, particularly in a consumer-facing or phone-based capacity, with a preference for Australian mortgage lending.
• An exceptional communicator with outstanding customer service skills, strong interpersonal abilities, and excellent organizational skills. Proactive and solution-oriented mindset.

What will you do?

Inbound / Outbound Calls

• Ensures timely response to inbound calls.
• Efficiently resolves inquiries by addressing the root cause to meet customer needs.
• Initiates outbound calls as needed to address customer concerns.
• Adopts a "First Time Right" approach to resolve inquiries promptly whenever feasible.

Help Desk Ticket Management

• Supervise and oversee email and live chat communications.
• Handle a queue of support tickets with conflicting priorities.
• Investigate, address, or prioritize tickets using outbound calls, emails, or chats.
• Elevate tickets to the appropriate internal team or third-party partner with all relevant details when necessary.
• Keep customers informed about ongoing issues in a consistent and timely manner following SLAs.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (1x day/ month, Office-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Schedule: Monday – Friday (9:00 AM to 6:00 PM AEST)

What are we looking for?

Skills Required:

• Degree in Human Resources, Business Administration, or related field
• 3-5 years of proven experience in end-to-end payroll processing with a good understanding of labor laws and regulations
• Knowledgeable in any Payroll Software and Microsoft Excel
• Excellent attention to detail and analytical skills

What will you do?

• Manage the end-to-end payroll process in accordance with ConnectOS policies and procedures.
• Ensure the timely and accurate processing of payroll and benefits payments.
• Perform daily payroll operations, including flexi-benefits processing, overtime calculations, payroll reconciliations, and statutory deductions.
• Regularly review payroll workflows and procedures, making recommendations to improve efficiency and consistency.
• Stay up-to-date with changes in tax and labor laws and regulations and ensure compliance.
• Provide exceptional service to employees who have payroll-related queries.
• Maintain and ensure the accuracy of employee payroll records, including inputting and maintaining data in the payroll system.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days/week, Office-based; 3 days/week, Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Schedule: Sunday to Thursday (08:30 AM - 05:30 PM EST)

What are we looking for?

Skills Required:

• BA/BS degree in Business, Supply Chain, or Logistics. Equivalent experience may be considered in lieu of education.
• 1-3 years of experience in Supply Chain, Product Procurement, and/or Logistics
• Experience in data mining, analysis, and reporting. Analytical mind with business acumen
• Highly proficient in MS Office (including MS Excel), STORIS (or other ERPs), PowerBI
• Core Competencies Include: Process Driven, Productive, Multi-Tasking, Critical Thinking, Analytical, Communication

What will you do?

• Support Supply Chain team by placing purchase orders in line with forecast & evolving business needs
• Follow domestic & import inventory procurement strategy to ensure healthy in-stock percentage while limiting excess, aged and discontinued inventory levels
• Place purchase orders for all domestic replenishment needs and cross train with senior team members in international replenishment process
• Provide direction for order expedition when necessary to ensure proper inventory levels are available to meet demand, minimizing short shipments to guests
• Coordinate with senior team members to create analysis reports on inbound volume, identifying & providing solutions to problem areas
• Maintain systems to ensure inventory optimization, open purchase order accuracy and appropriate replenishment strategies
• Perform additional duties and assignments as needed
• Maintain effective internal relationships by demonstrating mastery of the core communication skills
• Find opportunities to eliminate waste by improving/automating/standardizing current processes

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, located in the USA, operates in the Retail Furniture and Home Furnishing industry and holds the position of being the leading furniture brand in North America. They have a strong commitment to making elegant home furnishings accessible at an affordable price. They have achieved their status as the top furniture brand globally by embracing a straightforward yet impactful concept: providing their customers with enhanced value for their money.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: Php450 to Php500 per hour

Schedule: Monday – Friday (09:00 AM - 01:00 PM UK Time)

What are we looking for?

Skills Required:

• Minimum of 2 years of experience in B2B debt recovery
• Excellent telephone etiquette, while also capable of being forthright and assertive when required
• Proven track record in resolving disputes.
• Adept at mathematics and working with percentages.

What will you do?

• Engaging in written and verbal communication with non-paying debtors
• Using negotiation skills to secure a repayment settlement in case immediate payment is not possible
• No strict targets to meet daily, no pressure to make a certain number of calls, and no cash collections involved
• All calls are recorded for monitoring purposes
• Thoroughly reviewing client and debtor files
• Utilizing available resources to investigate whether the debtor is capable of making payment.
• Collaborating and communicating with CS (Admin Assistant)

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
•  Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top-notch debt recovery company that focuses on retrieving debts and settling disputes for businesses of all sizes, including book debts for Insolvency Practitioners. They excel in delivering outstanding results, with a track record of efficiency and expertise spanning many years across the United Kingdom.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor's degree in Finance, Business, Economics, or a related field.
• 3 years of demonstrated success in asset management, financial services, or related sales roles, with a strong focus on quantitative trading and systematic trend following strategies.
• Expertise in utilizing HubSpot and other lead tools that can apply to this role.
• Profound understanding of quantitative trading methodologies, systematic trend following, and diversified futures portfolios.
• Exceptional interpersonal and communication skills, with the ability to explain complex strategies to potential clients.

Nice to Have:

• MBA or CFA is a plus.
• Self-motivated and goal-oriented, driven by a commitment to achieving results in the quantitative trading space.
• Excellent negotiation and presentation skills.
• Ability to work collaboratively within a team and independently.

What will you do?

• Client Acquisition: Identify and target potential clients, including institutional investors, family offices, and financial advisors, who are interested in systematic trend following strategies over diversified futures portfolios.
• Market Research: Stay up-to-date on industry trends, competitor activities, and market dynamics within the quantitative trading and futures markets, providing valuable insights and recommendations to our team.
• Sales Strategy: Develop and execute effective sales strategies and tactics tailored to our systematic trend following offerings to achieve revenue and growth targets.
• Client Engagement: Build and maintain strong, long-term relationships with clients by understanding their specific investment needs and delivering tailored solutions based on our strategies.
• Product Knowledge: Maintain an in-depth understanding of our quantitative trading strategies, systematic trend following methodologies, and their application in diversified futures portfolios. Effectively communicate the benefits of these strategies to clients.
• Networking: Attend industry-specific events, conferences, and seminars to expand your professional network and represent the company as a leader in quantitative trading.
• Reporting: Prepare and deliver regular reports on sales activities, pipeline, and progress toward goals to the management team.
• Compliance: Ensure all activities adhere to industry regulations and compliance standards, particularly in the context of quantitative trading and futures trading.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package with performance-based bonuses and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a quantitative fund manager, with over 15 years of trading derivatives in Sydney, Australia. Their expertise lies in dynamic asset allocation across 60+ liquid futures markets, encompassing equity indices, government bonds, short-term interest rates, currencies, and commodities. Licensed to serve wholesale investors under the Australian Financial Services License.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P80,000 - P100,000 (Monthly Package)

Schedule: Monday to Friday (9:00 AM - 6:00 PM EST)

What are we looking for?

Skills Required:

• 3+ years of experience as an SEO Specialist or similar role.
• Bachelor’s degree in Marketing, Business, or a related field.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
• Solid understanding of search engine algorithms and ranking factors.

Nice to Have:

• Financial/ SaaS/ B2B industry is an advantage - with at least a basic understanding of the jargon of the financial industry.
• Familiarity with HTML, CSS, and website development principles.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills.
• Up-to-date with the latest trends and best practices in SEO and digital marketing.

What will you do?

• Conduct thorough keyword research to identify strategic keywords for content optimization.
• Implement on-page, technical, off-page SEO strategies to enhance website performance, including meta tags, headers, and content optimization.
• Stay updated on search engine algorithms and industry best practices to ensure compliance and effectiveness.
• Monitor website performance using SEO tools and analytics, providing regular reports on key metrics.
• Collaborate with content creators to ensure SEO best practices are integrated into content creation.
• Conduct competitive analysis and benchmarking to identify opportunities for improvement.
• Develop and execute link-building strategies to increase domain authority and enhance backlink profile.
• Work closely with the marketing team to align SEO strategies with overall marketing goals.
• Stay informed about industry trends and advancements in SEO.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our American client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data and utilizes AI, deep learning and NLP-driven proprietary algorithms to make data smarter and make raising growth capital, finding investment or acquisition opportunities, and managing a company’s cap table simple, efficient and intelligent.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P100,000 - P130,000 (Monthly Package)

Schedule: Monday to Friday (9:00 AM to 6:00 PM EST)

What are we looking for?

Skills Required:

• At least 2 years of experience as a Content Writer or Content Marketing Specialist in a relevant industry.
• Knowledgeable, ideally with direct content experience, in investment banking, private equity, and/or venture capital industry.
• Bachelor's degree in Marketing, Journalism, Communications, or a related field.
• Experience with SEO, Content Management Systems, and Social Media Patforms.
• Experience with Hubspot , Google Analytics, SEM Rush.

Nice to Have:

• Financial/ SaaS/ B2B industry is an advantage - with at least a basic understanding of the jargon of the financial industry.
• Salesforce experience.
• Excellent writing, editing, and communication skills.

• Strong research and analytical skills.
• Ability to work independently and as part of a team.

What will you do?

Content Creation and Management:

• Develop and manage a content calendar to ensure timely publication across various platforms.
• Create high-quality, engaging content that resonates with our target audience, including blog posts, articles, newsletters, social media updates, and white papers.

SEO and Content Optimization:

• Optimize all content for search engines to improve organic reach.
• Conduct keyword research and use SEO best practices to increase traffic.

Content Strategy Development:

• Develop a content strategy aligned with short-term and long-term marketing targets.
• Collaborate with marketing and sales teams to create content that supports marketing campaigns and business objectives.

Analytics and Reporting:

• Analyze web traffic metrics and social media engagement to understand content performance.
• Adjust content strategy based on analytics and performance indicators.

Market Research:

• Stay updated with industry trends and content marketing best practices.
• Conduct regular competitor analysis to stay ahead in the market.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• ·Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our American client is an advanced technology platform that provides growing companies, investors, and financial institutions access to a broad spectrum of curated data and utilizes AI, deep learning and NLP-driven proprietary algorithms to make data smarter and make raising growth capital, finding investment or acquisition opportunities, and managing a company’s cap table simple, efficient and intelligent.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• 5 years of experience in end-to-end recruitment.
• At least 1 year experience handling financial services in either USA, UK and AU.
• Excellent communication skills.

Nice to Have:

• Understanding of any Applicant Tracking System.
• Exposure in multiple markets aside from Financial Services.

What will you do?

• Manage end to end recruitment for all open positions.
• Conduct recruitment strategy meetings with Hiring Managers.
• Provide daily/weekly reports to hiring managers on a timely basis.
• Develop talent pools through various sourcing platforms.
• Develop easy to use recruitment templates and forms (CV templates, reference check forms, common email templates, recruitment manuals, etc.).

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup (2 to 3 days per week and during client visits)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P30,000 to P45,000 (Monthly Package)

Shift: Rotating Schedule

What are we looking for?

Skills Required

• With 1.5+ years of experience in a service desk environment
• Knowledge of supporting Microsoft technologies, including MS Office suite, Exchange Office 365, and Windows 10
• Ability to support networking issues including cabling and wireless, remote access connectivity (VPN), IP telephony and mobile devices
• Exposure to Ticketing Tools and Active Directory
• Excellent technical and troubleshooting skills

Nice to Have:

• Exposure to Servicenow, Salesforce, Share Point and Point of Sales (POS)
• Familiarity with ITIL Foundation
• Knowledge of the Retail Industry

 What will you do?

• Delivering first level support in a Service Desk environment. Handle calls professionally, courteously, and effectively, adhering to standard procedures. Address intermediate technical issues based on experience and expertise
• Manage application deployment using approved software tools.  Ensure strict compliance with licensing and maintain accurate inventory records
• Own incidents and requests until resolution, keeping customers informed and collaborating with relevant teams for solutions
• Handle intermediate-level administration for all systems, including VPN support and phone/voicemail management. Address information security threats and guide junior staff in security administration across various platforms
• Recommend and schedule hardware and peripheral improvements, upgrades, and repairs
• Ensure hygiene of incidents and requests in the CWR’s incident management system, adhering to all quality and regulatory standards
• Ensure all relevant processes within the responsibility area are well-documented and current

 Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage, and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

The client is an Australian company operating a chain of retail pharmacies both locally and internationally generating billion dollars in revenue. The company is one of Australia's largest pharmacy retailers with over 500 stores in Australia and employs over 20,000 staff.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Responsibilities

Employee Relations Specialist perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well­being.  They interview workers and discuss personnel, human relations, and work­related problems that adversely affect morale, health, and productivity.  This person also evaluates and resolves human relations, labor relations, and work­related problems, and meets with management to determine appropriate action.  An Employee Relations Specialist explains and provides advice to workers about company and governmental rules, regulations, and procedures, and need for compliance.

• Counsels employees regarding work, family, or personal problems
• Explains company compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs
• Prepares reports to communicate information about employee concerns and comments and organizational actions taken
• Attends conferences and meetings, as employee­management liaison, to facilitate communication between parties.
• Prepares reports and enters and updates medical, insurance, retirement, and other personnel forms and records, whether digitally or hard­copy
• Audits benefit accounts and examines records to ensure compliance with standards and regulations

• Proven work experience as an Employee Relations Specialist or similar role
• Prior experience as an HR Generalist will be advantageous
• Demonstrated knowledge of employment law
• Outstanding interpersonal skills
• Exceptional written and verbal communication
• Excellent organizational skills and attention to detail
• Strong problem­solving ability
• This is for a hybrid work set-up. Candidates should be willing to report in our EDSA, Mandaluyong office.

Standard Job Benefits:

- Hybrid Work Set Up

- HMO processing on Day 1

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

Standard Job Highlights:

• Work-life balance

• Career growth and development opportunities

• Stable organization and industry leader

• Collaborative and fruitful company culture