Total 3 qa manager job vacancies in The Philippines

To support the operations and development of the Customs Brokerage product in designated South Asia districts through focus on Compliance and Efficiency in Operations, Costs, People, Systems, and Culture in adherence to the company’s policy and procedures.

Tasks and Duties

Responsible for the Compliance, Customer Service Performance and Productivity of the Service Centre through the following tasks and duties:

• Create and maintain an effective service organisation chart with strong structure, which is designed for flexibility and growth
• Ensure high quality efficient output is provided to the districts being serviced
• Monitor workloads across functions to ensure available capacity is being used and district expectations are being met
• Review daily workboards with district Customs Managers, looking at bottlenecks, escalation requirements and prioritisation of the work.
• Conduct exception management to remove waste and improve efficiency for all clients and all steps in the process
• Proactively communicate with Customs Managers to ensure continuous awareness and understanding of process and activities
• Instil and foster a climate of compliance at all times to regulations. This includes internal policies and procedures and external government regulations or customer policies/requirements
• Instil and foster a climate of Process Management Fundamentals in seeking continuous improvement and productivity improvements
• Promote and advocate new system enhancements to achieve efficiency
• Support global initiatives such as use of Edoc Lift, Raft, EDI and Expo Customs.
• Ensure all agreed to tasks are complete in full on time and to a high quality
• Reduce as much manual work as possible. Engage with Account Managers or Customs Managers to establish automation as much as possible for clients with heavy manual workload. (EDI connections into Expo Customs preferrable)
• Complete end of month breakdown reports for Accounting purposes timely and accurately
• Report to the GM of Customs on performance, including but not limited to Productivity, Overtime and Head Count, Output, Job numbers, Improvement projects

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.   
• Functions performed primarily while seated at desk 

Manages a solid team by driving all the Accounting operations within the company, responsible for Payroll, Capital Expenditure, GL Reconciliations, and assisting the Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition and Cost Accounting, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Process Payroll, including obtaining approval of new hires, terminations, salary amendments and the payroll run.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets and Payroll for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis) for review by the Regional and Global Accounting teams.
• Prepare and submit information to statutory authorities for Payroll, VAT and Corporation Tax.
• Prepare financial information for credit reviews and perform annual credit reviews in line with Global Credit policy.
• Assist Controller with the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Finance Controller with miscellaneous projects and tasks.

People:

• Recruiting, hiring, provide input and continually interview to find new potential candidates for the accounting department
• Identify, develop, and mentor a No. 2
• Review and conduct staff appraisals timely, and at a minimum once per year per employee
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Continually provide coaching and training to the team members
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support the Financial Controller and the Accounting department.

Compliance:

• Review company internal controls, specifically the Fınancıal Process Control Documentation.
• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

Scope of Position

Manages distribution product for the branch. The distribution manager seeks new distribution services opportunities and cooperates with sales to turn new opportunities into profitable business.

Major Duties and Responsibilities

• Review and support with day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
• Attend the weekly branch Sales meeting and facilitate discussions on market updates and trends
• Take an active role in the transition of new business/ updates to existing business.
• Grow department Revenue in line with District budget target and management expectations.
• Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
• Manage dept PnL
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
• Assist supervisor and key staff with goal setting and monitoring development.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.