Total 5 it support executive job vacancies in Manila, Metro Manila

This company is a mission-driven consumer health organization dedicated to optimizing men’s health through comprehensive content, community, and clinical support. Backed by $15M in funding from top Silicon Valley VCs and notable angel investors, the company has earned the trust of tens of thousands of men seeking health optimization. With an active community of 7,000 members, the company’s blog attracts over 10,000 monthly readers, its newsletter reaches 120,000 readers weekly, and its YouTube channel has over 5,000 subscribers.

Role Overview

As an Executive Assistant, you will be crucial to ensuring smooth and efficient operations within the company. This role involves working directly with the CEO and supporting other senior executives with administrative tasks, scheduling, and communications. You will also lead the planning and logistics for key business activities, including company events, board meetings, and leadership meetings. Additionally, you will provide support to the Recruiting & Talent team with various administrative tasks.

Responsibilities

• Provide high-level administrative support to the CEO and other senior executives.
• Manage complex scheduling, prioritize meeting requests, and organize communications for seamless daily operations.
• Coordinate travel arrangements, distribute schedules and agendas, and manage expenses using Excel and G-Suite.
• Lead logistics for company events, board meetings, and leadership meetings, ensuring meticulous organization.
• Assist the Recruiting & Talent team with light clerical tasks.
• Handle sensitive information with professionalism and discretion.
• Adapt to changing priorities and thrive in a fast-paced environment.
• Foster a collaborative, team-oriented atmosphere, approaching all tasks with enthusiasm.

• 4+ years of executive assistant experience supporting senior-level executives, preferably at a venture-backed technology startup
• Expertise with G-Suite applications is required, experience with Ashby is a nice bonus
• Exceptional organizational skills and impeccable attention to detail, with strong verbal and written communication skills.
• A high level of integrity, professionalism, and discretion in handling confidential information.
• The ability to adapt and pivot to changing requests and thrive in a fast-paced environment.
• A collaborative, team-oriented attitude is a must, where no task is too big or small.

• World-Class Benefits such as Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)
• Full Suite: Medical, Dental, Vision, Life Insurance
• Best-in-class 401K options
• Flexible vacation/time-off policies
• Liquidity of options whenever available
• Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)

A rapidly growing, fully remote company with a small, dynamic team spread across different time zones. The headquarters are on the West Coast in Seattle, with team members in New York, India, France, and Estonia. The company is known for its decentralized structure, a hunger for innovation, and rapid growth, supported by established companies.

Role Overview

We are seeking a detail-oriented Sales Support professional to join our team. The role primarily involves analyzing sales data, strategizing offers, and maintaining effective communication with customers and internal teams. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a proactive approach to supporting sales initiatives. This position plays a crucial role in optimizing sales strategies and enhancing overall customer satisfaction.

Responsibilities

• Review historical customer sales data to identify buying patterns, price points, and items of interest.
• Strategize weekly offers based on daily inventory file analysis to ensure effective inventory management.
• Email customers categorized offers to keep them informed about available inventory.
• Follow up on offers with phone calls to enhance customer engagement and conversion rates.
• Coordinate with warehouses for pictures, samples, and cases per pallet for specific items as required.
• Deliver samples to buyers' offices to facilitate purchasing decisions.
• Conduct store visits to conduct competitive analysis and gather market feedback.
• Provide general sales and customer service support to team members as needed.

• Previous experience in sales support or a related field preferred.
• Strong analytical skills with the ability to interpret sales data and trends effectively.
• Excellent communication skills, both written and verbal.
• Ability to coordinate and communicate effectively with internal teams and external stakeholders.
• Proactive and self-motivated attitude with the ability to work independently.
• Knowledge of inventory management principles is a plus.
• Willingness to travel for store visits and customer meetings as required.
• Bachelor's degree in business administration or a related field is desirable but not required.
• Proficiency in Microsoft Office suite and CRM software is preferred.

Fully remote work, competitive salary, fixed shift

NOTE:

This job posting is for active candidate pooling, aimed at building our talent pool. Your qualifications will be evaluated for both current and future job openings. If your skills and experience match a suitable role in the future, our recruitment team will contact you promptly. Please note that inclusion in our talent pool does not guarantee immediate placement or contact.

Responsibilities

• Provide high-level administrative support to executives.
• Manage calendars, schedule meetings, and make travel arrangements.
• Act as a liaison between executives and stakeholders.
• Prepare materials for meetings, presentations, and reports.
• Assist with special projects and tasks as assigned.
• Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients.
• Conduct research and compile data to support executive decision-making.
• Draft and edit correspondence, memos, and other documents.
• Organize and maintain executive files and records.
• Monitor and manage executive expenses and budgets.
• Plan and coordinate executive events, meetings, and conferences.
• Serve as the point of contact for internal and external stakeholders on behalf of executives.

• Minimum 1 year experience as an Executive Assistant or similar, preferably supporting C-level executives.
• Proven ability in managing calendars, schedules, and travel arrangements.
• Experience coordinating executive communications with professionalism and confidentiality.
• Strong research and analytical skills for effective decision-making support.
• Exceptional organizational abilities and multitasking skills in fast-paced environments.
• Excellent written and verbal communication skills, with precise drafting and editing abilities.
• Proficiency in Microsoft Office Suite, Google Workspace, and other relevant software.

• Proficient in basic bookkeeping tasks and financial record management.
• Bachelor's degree or equivalent experience preferred.
• Familiarity or experience working with AI tools is a plus.

• Proven experience in a supportive role, preferably as an executive assistant or in a similar capacity.

• Fully-remote work
• Competitive market rate

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

They are looking for an Executive Assistant to perform a variety of administrative tasks and support the company’s senior-level managers. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of the business by providing personalized and timely support to executive members.

Responsibilities

• Provide comprehensive support to executives, alleviating their workloads through efficient handling of administrative tasks.
• Manage bookkeeping duties, ensuring accurate and organized financial records.
• Schedule and coordinate executive calendars, including booking meetings and arranging travel arrangements.
• Conduct initial cold outreach to clients and stakeholders, representing the executive's office professionally.
• Act as a liaison between executives and clients, ensuring seamless communication and coordination.
• Demonstrate excellent written communication skills for drafting emails, memos, and other correspondence.
• Facilitate smooth internal and external coordination, promoting effective teamwork.
• Utilize G Suite, Notion, and other basic tools proficiently to streamline workflows.

• Proven experience in a supportive role, preferably as an executive assistant or in a similar capacity.
• Familiarity or experience with working with AI tools.
• Must be highly skilled in research, putting together databases and information.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Proficient in basic bookkeeping tasks and financial record management.
• Exceptional calendar management and scheduling abilities.
• Excellent written communication skills with a keen eye for detail.
• Strong verbal communication skills, maintaining a professional and friendly tone.
• Experience in coordinating and booking travel arrangements.
• Capability to handle initial cold outreach to clients and partners.
• Proficiency in using G Suite, Notion, and other essential office tools.
• Ability to adapt to a dynamic work environment and alleviate the workload of the executive team effectively.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible shift (2-3 hours EST overlap).

As a Customer & Operations Support Representative, you will play a vital role in ensuring that customers have a seamless experience with the platform. You will be the first point of contact for the clients, addressing their inquiries, resolving issues, and providing guidance to maximize their utilization of the software. Your passion for customer satisfaction and dedication to problem-solving will be crucial in helping the company achieve its mission.  

Responsibilities

• Customer Support: Serve as the primary point of contact for customers, offering voice-based customer support via phone calls and other communication channels.
• Operations Support:  Assist in various operational tasks related to the deployment and maintenance of software solutions.
• Client Support: Act as a trusted source for clients, addressing their questions, concerns, and technical issues related to the software.
• Email and Intercom Management: Efficiently manage email correspondence and inquiries from clients. Additionally, you will be responsible for handling client interactions through the Intercom platform, providing timely responses and solutions.
• Account Management: manage and support independent pharmacy accounts by building strong relationships with these clients and understanding their unique needs and challenges.
• Client Onboarding: Collaborate with the onboarding team to assist in the successful integration of new clients onto the platform

• Experience with SaaS Companies: Previous experience working with Software as a Service (SaaS) companies is highly desirable. Familiarity with SaaS products and their implementation can greatly assist in supporting that clients effectively.
• Rigorous Documentation: Strong documentation skills are crucial to maintain accurate records of customer interactions, issues, and resolutions. This attention to detail helps in tracking and improving that support processes.
• HubSpot Experience: Proficiency in using HubSpot or similar customer relationship management (CRM) software is a plus. Experience with HubSpot can enhance ythat ability to manage customer relationships and optimize engagement.
• Effective Communication: You should excel in promptly addressing customer concerns and directing them to the appropriate channels for resolution. Timely and efficient communication is essential for client satisfaction.
• Optimizing Client Engagements: Demonstrated ability to enhance customer interactions and engagement. You should be skilled in identifying opportunities to provide additional value to clients, helping to optimize their experience with that platform.
• Lead Conversion: If you have a track record of successfully converting leads into sales or upselling products and services, it would be a valuable asset. Your ability to understand customer needs and promote solutions can contribute to that growth.
  

Unique Tools and Equipment Used by a Customer Support Representative 

• HubSpot
• Stripe
• Intercom
• Keni
• Jira 

Full-remote work, competitive salary, flexible shift.