Total 2 job vacancies by First Circle

First Circle, the fastest growing fintech company in the Philippines, is looking for a results-driven Sales Team Lead to join our team. As a Sales Team Lead, you will play a crucial role in driving the growth of our business by leading and managing a team of sales representatives to ensure their high performance.

First Circle, founded in 2016, offers SME financing and is dedicated to building smart banking solutions for businesses. In 2024, we raised Series B, led by the IFC (the World Bank’s investment arm), and with a management team comprised of ex-Morgan Stanley and ex-Bridgewater Associates executives, First Circle is focused on revolutionising financial services in the region.

We have the best selling SME Credit product in the market. Following a strong 2024, we’re continuing to grow fast as we enter 2025. This is a proactive role for someone who wants to coach, inspire, strategise, and drive a team of diverse salespeople to double their performance and exceed sales targets. We are looking for somebody who is just as competitive, analytical, supportive and direct with their feedback as we are. Somebody who is motivated by delivering game-changing results, whilst providing products that actually help society.

This role requires relocation to Manila, Philippines, offering a unique opportunity to embrace a new professional challenge while embarking on an exciting adventure in a dynamic environment.

Responsibilities

• Your primary responsibility is to double the sales volume of your team. Everything you do must be in pursuit of that objective.

• Lead, coach, and mentor a team of sales representatives to achieve sales targets and objectives.

• Develop and implement sales strategies, tactics, and action plans to drive revenue growth.

• Identify and pursue new business opportunities to expand the customer base.

• Build and maintain strong relationships with clients and key stakeholders.

• Provide regular sales reports and performance updates to senior management.

• Monitor market trends, competitor activities, and customer feedback to identify potential opportunities or threats.

• Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.

• Conduct regular performance evaluations and provide feedback and coaching to team members.

• Results-focused, with a proven track record of success in outbound sales with 5-8 years of experience.

• Strong leadership skills with the ability to motivate and inspire a team.

• Excellent communication and interpersonal skills.

• Ability to analyse sales data and market information to drive business growth.

• Highly organised with strong project management skills.

• Willingness to occasionally travel as needed

• Relocation to Manila

• Salary dependent on experience level. We pay top of market rates, and include extremely attractive commission incentives

• Assistance with relocation will be provided

• Hybrid work set-up: 2 days per week in BGC office

• HMO health insurance, catered lunches, MacBooks, monthly fitness allowance, transportation & accommodation allowance, and more

First Circle, founded in 2016, offers SME financing and is dedicated to building smart banking solutions for businesses. We are a trusted partner of the Philippine government and the official Finance Partner of the Department of Trade and Industry (DTI). Additionally, we are a pioneer data provider to the Credit Information Corporation (CIC) and the very first FinTech company licensed by the Securities and Exchange Commission (SEC) in the Philippines. With a management team of ex-Morgan Stanley and ex-Bridgewater Associates executives, First Circle is focused on revolutionizing financial services in the region.

As the Payment Operations Analyst is a customer-facing role, you will be responsible for managing the entire payment processing workflow, ensuring accuracy, efficiency, and compliance throughout. You will also play a key role in optimizing payment systems and delivering exceptional client support.

Key Responsibilities:

• Oversee the entire payment processing cycle, ensuring all transactions are executed accurately and on time.
• Identify, monitor, and resolve discrepancies or issues related to payment transactions.
• Collaborate with cross-functional teams to enhance payment systems, workflows, and practices.
• Maintain detailed documentation of payment processes, ensuring compliance with regulatory and company standards.
• Provide exceptional client support, addressing inquiries, resolving issues, and ensuring smooth payment resolutions.
• Support the implementation of new payment methods and technological solutions to improve operational efficiency.
• Assist the Payment Operations Lead in preparing monthly reports and driving process improvements.
• Handle second-level verification for cheque verification and loan disbursement processes.

• Bachelor's degree in Business, Finance, Economics, or a related field with 1-2 years of experience in payment operations or financial services. Fresh graduates are welcome to apply.
• Strong analytical skills, with the ability to interpret and derive insights from data.
• Highly detail-oriented with strong organizational abilities.
• Proficient in Microsoft Excel, Google Sheets, and other analytical tools.
• Excellent communication and interpersonal skills, able to collaborate across teams.
• Capable of thriving in a fast-paced environment and managing multiple tasks simultaneously.
• A proactive problem solver with a strong sense of initiative.

• Hybrid work set-up: 1-2 days per week in our BGC office; remote the rest of the time.
• Additional perks & benefits including HMO coverage from day one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more.
• Join a team with a deeply collaborative culture - expect support, feedback and friendship.