A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions.
TASKS:
- Deliver and manage online training classes
- Create learning materials, including video-based training materials
- Manage and prepare reports and class records
- Prepare pre-training needs
QUALIFICATIONS:
- Excellent English communication skills; both oral and verbal skills
- Excellent skills in Microsoft Office
- Highly organized
- Preferred training work experience: 2 years as Trainer or better
SYSTEM REQUIREMENTS:
- PRIMARY
- Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP
- Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
- Computer Memory/RAM: 4.00 GB
- Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature (Optional)
