Total 7 human resource business partner job vacancies in general santos city

As a Legal Onboarding & Business Junior Officer you will:

• Assist the team with the coordination and preparation of fee proposals for Alternative Investment Funds investing in alternative asset classes e.g. real estate, private equity, debt, and infrastructure, as well as Corporate structures with the guidance of your line manager.
• Coordinate between various internal and external stakeholders, with the guidance of your line manager, to ensure a smooth onboarding process for clients until handover to the operational teams, including the following team duties:
  • AML/ KYC analysis, and driving our internal compliance approval process;
  • Bank account opening coordination;
  • Preparation, and coordinating the review, of service agreements;
  • Attend weekly calls with clients, as well as other key stakeholders;
  • Coordinating the review of legal documents for the structure setup;
  • Actively manage the communication between the client and all stakeholders; and
  • Track and perform all Luxembourg regulatory filings during the onboarding phase.

Partners with the hiring managers and the people team to drive and execute hiring for open vacancies – owns and ramp up projects

Responsibilities (how we will measure success

• Ensures all KPIs are achieved at target (minimum commitment: Productivity, Consistent Excellence and delivering high candidate experience levels and more).
• Proactively and independently drives one’s area of responsibility.
• Leads, guides and impacts overachieving team initiatives and projects.
• Responsibility for all dimensions of customer satisfaction of own vacancies nps and actively work on improvement.
• Partner with other TA partners and CERs

Key competencies for position and level

• Has an expert understanding of assigned BU, country, region or function in their scope and talent market.
• Understands and shapes the role and requirements and develops the right talent attraction strategy to ensure high quality of hire with reasonable time to fill and costs (incl, job ad channel strategy).
• Sources directly, identifies and wins over hard-to-find and scarce passive candidates across multiple channels.
• Actively grow and converts from talent pools
• Continuously improves talent assessment approaches, using IQ-EQs interview toolkit with assigned stakeholders ensuring structured interview approach and assessment of both internal and external talent
• Understand IQ-EQs reward strategy and benefits and is able to win over candidates with our purpose and values
• Expert understanding of candidates’ needs, requirements, situations, and aspirations and, based on this, negotiates offers and closes a very high-offer acceptance rate.
• Analyses and presents data from internal and external sources, takes ownership of action plans and leads conversations with assigned stakeholders.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Lives and actively promotes TA principles.
• Identifies areas of improvement and develops solutions with guidance.
• Shares know-how, best practices and experience within the team to increase excellence.
• Is a proactive expert and trusted partner to hiring managers up to L6; influences their decision-making and steers the hiring of their business unit in their scope
• Actively drives adoption of productive hiring culture and secures senior sponsorship at BU level.
• Adjusts their communication style to the audience and curates the information accordingly
• Is responsible for successful collaboration and partners with stakeholders HRBPs, and peers to increase the impact
• Owns, engages, trains and enables on TA-wide topics with business stakeholders applying data to influence decisions
• Manages escalations with appropriate solutions
• Ability to generate a high volume and high quality candidate pipeline under very tight timelines
• Advise stakeholders on market conditions

The Business Process Engineer should support the innovation in the operations processes by understanding emerging technologies, spotting for opportunities on how it can solve existing business challenges, and execute development / engineering to realize said opportunities.

Responsibilities (how we will measure success)

• Business Requirements Analysis
  • Have a good orientation of the processes involved and spot for opportunities where technology can be leveraged
  • Elicit business requirements and validate understanding to align with business needs
  • Develop the needed documentation to express these requirements

• Solution Engineering and Delivery
  • Recommend technology or process improvement solution candidates to solve an identified business problem
  • Participate in technical solutioning and design for low to mid-complex use cases, taking into consideration the available tooling, busines requirements, urgency, and other provisions for future and unexpressed requirements. Align with senior BPEs on implementation consideration for complex use cases.
  • Develop, and/or configure solution platforms (automation, low-code / no-code technology, dashboards, etc.) in place to deliver benefits to the organisation
  • Perform Quality Assurance on solution components developed
  • Support deployment of solutions to development, test, and production environments
  • Liase with different stakeholder groups to ensure that the solutions will be deployed correctly, other risks are considered, and have mitigations in place
  • Develop and maintain the necessary documentation for the solutions deployed
  • Support technology implementation of both in-house and/or external projects

• R&D & Technology Thought Leadership
  • Keep oneself up to date by researching emerging platforms to identify possible opportunities where it can be applied
  • Participate on retrospective review sessions, execute possible refactoring activities
  • Ensure continuous update on already deployed technologies and explore new features that could be taken advantage of when applicable
  • Support technology awareness campaigns, facilitation of related training, and ideation sessions through design thinking
  • Participate on other analysis / insighting activities aimed at continuous improvement

Job Summary: 

This is not your typical Business Manager role. Working as Senior Business Manager for IQ-EQ will require you to have a womb to tomb mastery of project and business management methodologies to be applied to ongoing initiatives in IQ-EQ to ensure predictable and successful delivery. You won’t just be taking down the minutes of the meeting because you will need to have the vision and a thirst for change, transformation, and continuous improvement. 

Business Management is not an easy job; therefore, we need someone who is expressive and vocal in identifying and mitigating risks, directing the project and all stakeholders involved to successful delivery while maintaining a good working relationship with all participants. 

A proactive team player who initiates improvements at the same time adheres to the team’s standard methodology and governance processes. 

Responsibilities (how we will measure success) 

• Contribute to strategic growth and operational development of the Firm by managing a suite of projects/initiatives ongoing throughout the IQ-EQ Group 

• Adhere to the team’s standard methodology and governance processes including use of approved templates and checklists. 

• Responsible for all aspects of Project/Business Management, including but not limited to; Initiation, planning, design, execution, monitoring and controlling including change control and project closure – ensuring predictable and successful delivery. 

• Organizing and motivating project teams, directing the project and all stakeholders involved to successful delivery. 

• Effective and Transparent communications ensuring the flow of information to all stakeholders involved. 

• Ongoing contribution towards continuous development and improvement of Change Delivery methodologies, templates, and checklists 

Tasks (what does the role do on a day-to-day basis)  

• Define the scope of assigned projects in conjunction with the Project Sponsor 

• Devise the overall approach to delivering individual projects, making use of the internal methodology tailoring matrix. 

• Preparation of project documentation in collaboration with Subject Matter Experts for example: 

• Project Initiation Requests 

• Project Initiation Documentation 

• Product and Work Package Descriptions 

• End Stage reports and Stage Gate Readiness Assessment Documents 

• Test Strategy, Plans and Scripts 

• Closure Reports 

• Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments. 

• Select, lead, and motivate your project team both internally and externally, establishing a team culture within the assigned projects. 

• Monitoring overall progress and use of resources, initiating corrective action where necessary 

• Applying change control processes to control changes to the products ensuring that changes are made only with the agreement of appropriate named authorities. 

• Managing project risks, including the development of contingency plans 

• Reporting through agreed lines on project progress through highlight reports and end-stage assessments, including option papers and recommendations

•  Manage a range of stakeholders from junior to senior level across all locations. 

• Manage and monitor project budgets to ensure delivered within agreed budget. 

• Adhere to internal project methodology and governance. 

• Track all time spent on projects in NetSuite ensuring that resource time is also captured and monitored. 

• Communication and engagement planning 

• Maintaining an awareness of potential interdependencies with other projects and their impact 

• Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions. 

• Production of closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lesson on the team’s central lessons log. 

Other: 

• Support other departments as required within the confines of the Business Manager role 

• Undertake any additional reasonable duties as required the Firm 

The Head of Onboarding and Business Support will focus on achieving and maintaining optimal operational efficiency. This function develops, implement, and maintain effective operating processes; Quality Assurance (QA) program and Workforce Management (WFM).

In partnership with Operations Client Services team, HR, Finance, and other business partners, this role will create processes that will enable business leaders to define and align to the strategic objectives, develop actionable plans, forecast hiring demand, assess talent supply and capacity, and create reports on operational metrics to drive business decisions.

Functional Areas and Responsibilities: 

• Review effectiveness processes and drive efficiencies.
• Oversee the quality assurance functions to support the Client Services team to drive operational excellence.
• Work closely with the Client Delivery Directors in carrying out the business strategies.
• Administer smooth transition & implementation of non-conventional services from new and/or existing clients
• Align the execution of continuous improvement, automation, and/or efficiency projects to the Operations Client Services team
• Drive the strategic direction of workforce planning and capacity management, staff solutions strategy, and geographic diversification.
• Lead the end-to-end cycle of workforce planning from collection during annual planning to tracking and governance throughout the plan year.
• Partner with Talent Acquisition and HR teams on workforce planning system, and process to ensure ongoing engagement with business leaders.
• Support Sales Team/ Onboarding team with models and guideline for evaluating new business/ migration workforce requirements.
• Regular reviews on the completeness and accuracy of reporting dashboards including KPI ratios (productivity, quality, resource planning and other business metrics)
• Analyse and report KPI and operational updates to ensure Business has clear understanding on the operational performance
• Execute timely analysis while managing multiple competing priorities. Ability to collaborate with multiple stakeholders as well as work independently
• Strong communication skills with ability to present information simply and cohesively to different levels of business partners.

Other

• Support the department as required within the confines of the role.
• Undertake any additional reasonable duties as required by the Firm.

As a Legal Onboarding & Business Junior Officer you will:

• Assist the team with the coordination and preparation of fee proposals for Alternative Investment Funds investing in alternative asset classes e.g. real estate, private equity, debt, and infrastructure, as well as Corporate structures with the guidance of your line manager.
• Coordinate between various internal and external stakeholders, with the guidance of your line manager, to ensure a smooth onboarding process for clients until handover to the operational teams, including the following team duties:
  • AML/ KYC analysis, and driving our internal compliance approval process;
  • Bank account opening coordination;
  • Preparation, and coordinating the review, of service agreements;
  • Attend weekly calls with clients, as well as other key stakeholders;
  • Coordinating the review of legal documents for the structure setup;
  • Actively manage the communication between the client and all stakeholders; and
  • Track and perform all Luxembourg regulatory filings during the onboarding phase.

As a Legal Onboarding & Business Officer you will:

• Be responsible for the coordination and preparation of fee proposals for Alternative Investment Funds investing in alternative asset classes e.g. real estate, private equity, debt, and infrastructure, as well as Corporate structures with the guidance of your line manager.
• Coordinate between various internal and external stakeholders, with the guidance of your line manager, to ensure a smooth onboarding process for clients until handover to the operational teams, including the following team duties:
  • AML/ KYC analysis, and driving our internal compliance approval process;
  • Bank account opening coordination;
  • Preparation, and coordinating the review, of service agreements;
  • Attend weekly calls with clients, as well as other key stakeholders;
  • Coordinating the review of legal documents for the structure setup;
  • Actively manage the communication between the client and all stakeholders; and
  • Track and perform all Luxembourg regulatory filings during the onboarding phase.