Customer Service for Airline Travel (NON - VOICE)
9 months ago
Assist customers in making airline reservations and bookingsHandle customer inquiries and provide accurate information regarding flight schedule..
- Assist customers in making airline reservations and bookings
- Handle customer inquiries and provide accurate information regarding flight schedules, fares, and travel policies
- Resolve customer issues and concerns in a timely and professional manner
- Process customer requests for ticket changes, refunds, and cancellations
- Ensure high levels of customer satisfaction through excellent service delivery
- Maintain detailed and accurate records of customer interactions
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