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Jobs for Humanity

Service Delivery Analyst (COBOL - Production Support)

Full-time

Manila

Customer Service

6 days ago

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage ..

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Associate's Degree

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary: Provide production support during batch cycle (high severity tickets). Handle triage tickets for investigation of issue. Will be supporting existing IBS Core Banking system. Enhancement of existing applications in a service delivery perspective (focus on reliability).

What You Will Be Doing:

Provides technical support activities for a software production processing environment.
Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
Detects, diagnoses and reports related problems.
Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
Creates and maintains complete documentation relative to the support of application software.
Provides twenty-four hour support for applications and supporting software.
Provides consultation to internal users with regard to software capabilities and use.
Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.
Plans and supports application specific disaster recovery activities including development and maintenance of documentation.
Conducts production support validations/certifications and accepts turnover from development.
Provides standardized operational reporting metrics to business as well as information technology management.
Monitors and maintains product availability, capacity and performance for products based on defined service level.
Provides support to the application security functionality and related administrative and audit services.
Participates in change management reviews, confirmation of changes implemented and validate associated documentation.
Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24 hour on-call role, responding within prescribed response times.
Other related duties assigned as needed.

What You Will Bring:

Must have skills/tools/experience: Batch production support, IBM mainframe, JCL, CICS, COBOL
Nice to have skills/tools/experience: IMS, DB2, Deposit system, Core Banking system
Must be amenable to work on shifting schedules and rotating on-call assignments (after office hours, weekends, and holidays)
Must be amenable to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (Near Magallanes MRT Station, EDSA)
College Undergraduates and Non-Bachelor's degree holders with relevant work experiences are welcome to apply
Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels
Requires a working knowledge of applications and utilities used by supported products
Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems
Ability to demonstrate interpersonal and teambuilding skills and manage conflict
Ability to understand and apply concepts
Ability to analyze and solve problems using learned techniques and tools including escalation practices
Skilled use of Microsoft Office package and related software applications is required
Team skills, including the ability to establish and maintain effective working relationships
General business skills, industry knowledge, financial management and planning skills
Strong analytical, statistical and problem solving skills
Ability to utilize judgment in decision making process and decisions related to job tasks
Strong organizational skills and ability to handle multiple tasks and meet deadlines
Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What We Offer:

A competitive salary and benefits, including HMO on Day 1
Great workspaces with dedicated and motivated colleagues
A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Quick Apply

Jobs for Humanity

Service Delivery Analyst (COBOL - Production Support)

Full-time

Manila

Customer Service

1 month ago

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage ..

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Associate's Degree

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary: Provide production support during batch cycle (high severity tickets). Handle triage tickets for investigation of issue. Will be supporting existing IBS Core Banking system. Enhancement of existing applications in a service delivery perspective (focus on reliability).

What You Will Be Doing:

Provides technical support activities for a software production processing environment.
Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
Detects, diagnoses and reports related problems.
Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
Creates and maintains complete documentation relative to the support of application software.
Provides twenty-four hour support for applications and supporting software.
Provides consultation to internal users with regard to software capabilities and use.
Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.
Plans and supports application specific disaster recovery activities including development and maintenance of documentation.
Conducts production support validations/certifications and accepts turnover from development.
Provides standardized operational reporting metrics to business as well as information technology management.
Monitors and maintains product availability, capacity and performance for products based on defined service level.
Provides support to the application security functionality and related administrative and audit services.
Participates in change management reviews, confirmation of changes implemented and validate associated documentation.
Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24 hour on-call role, responding within prescribed response times.
Other related duties assigned as needed.

What You Will Bring:

Must have skills/tools/experience: Batch production support, IBM mainframe, JCL, CICS, COBOL
Nice to have skills/tools/experience: IMS, DB2, Deposit system, Core Banking system
Must be amenable to work on shifting schedules and rotating on-call assignments (after office hours, weekends, and holidays)
Must be amenable to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (Near Magallanes MRT Station, EDSA)
College Undergraduates and Non-Bachelor's degree holders with relevant work experiences are welcome to apply
Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels
Requires a working knowledge of applications and utilities used by supported products
Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems
Ability to demonstrate interpersonal and teambuilding skills and manage conflict
Ability to understand and apply concepts
Ability to analyze and solve problems using learned techniques and tools including escalation practices
Skilled use of Microsoft Office package and related software applications is required
Team skills, including the ability to establish and maintain effective working relationships
General business skills, industry knowledge, financial management and planning skills
Strong analytical, statistical and problem solving skills
Ability to utilize judgment in decision making process and decisions related to job tasks
Strong organizational skills and ability to handle multiple tasks and meet deadlines
Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What We Offer:

A competitive salary and benefits, including HMO on Day 1
Great workspaces with dedicated and motivated colleagues
A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Quick Apply

Jobs for Humanity

Outbound Executive - Manila

Full-time

Manila

Others

3 months ago

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choi..

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

Support New Partnerships (NP); from registration to open bookable.
Proactively contact new/potential supply partners to encourage the completion of their registration.
Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join.
Offer support to finish the onboarding process, instruct and educate on tools, provide information & support.
Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system.
Ad hoc activities that may reasonably be required in line with their main duties.
Actively participate in various projects & initiatives within the team.
Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling.
Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

The role requires specialized knowledge (learned on the job or from previous experience).
Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
Tourism or hotel background and/or education preferred.
Solution-oriented and results-driven
Strong work ethic; self-directed and resourceful
Proactive, flexible and capable of working independently as well as working in a team
Good computer skills and quick learning of new tools and systems.
Great telephone communication and promotional skills
The role requires basic/ mid-level negotiation (convince others to reach agreement).
An eye for accuracy and the ability to be detailed.
Language: English; written and verbal

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Quick Apply

Jobs for Humanity

Outbound Executive - Manila

Full-time

Manila

Others

4 months ago

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choi..

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

Support New Partnerships (NP); from registration to open bookable.
Proactively contact new/potential supply partners to encourage the completion of their registration.
Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join.
Offer support to finish the onboarding process, instruct and educate on tools, provide information & support.
Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system.
Ad hoc activities that may reasonably be required in line with their main duties.
Actively participate in various projects & initiatives within the team.
Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling.
Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

The role requires specialized knowledge (learned on the job or from previous experience).
Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
Tourism or hotel background and/or education preferred.
Solution-oriented and results-driven
Strong work ethic; self-directed and resourceful
Proactive, flexible and capable of working independently as well as working in a team
Good computer skills and quick learning of new tools and systems.
Great telephone communication and promotional skills
The role requires basic/ mid-level negotiation (convince others to reach agreement).
An eye for accuracy and the ability to be detailed.
Language: English; written and verbal

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Quick Apply

Jobs for Humanity

Outbound Executive - Manila

Full-time

Manila

Others

4 months ago

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choi..

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

Support New Partnerships (NP); from registration to open bookable.
Proactively contact new/potential supply partners to encourage the completion of their registration.
Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join.
Offer support to finish the onboarding process, instruct and educate on tools, provide information & support.
Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system.
Ad hoc activities that may reasonably be required in line with their main duties.
Actively participate in various projects & initiatives within the team.
Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling.
Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

The role requires specialized knowledge (learned on the job or from previous experience).
Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
Tourism or hotel background and/or education preferred.
Solution-oriented and results-driven
Strong work ethic; self-directed and resourceful
Proactive, flexible and capable of working independently as well as working in a team
Good computer skills and quick learning of new tools and systems.
Great telephone communication and promotional skills
The role requires basic/ mid-level negotiation (convince others to reach agreement).
An eye for accuracy and the ability to be detailed.
Language: English; written and verbal

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Quick Apply

Jobs for Humanity

Outbound Executive - Manila

Full-time

Manila

Others

5 months ago

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choi..

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Outbound Executive will be responsible for adding support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Outbound Executive.

As an Outbound Executive, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be working in our Manila office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

What you'll be doing

Support New Partnerships (NP); from registration to open bookable.
Proactively contact new/potential supply partners to encourage the completion of their registration.
Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join.
Offer support to finish the onboarding process, instruct and educate on tools, provide information & support.
Deliver training by phone to new partners on the use of Booking.com’s extranet and rates & availability system.
Ad hoc activities that may reasonably be required in line with their main duties.
Actively participate in various projects & initiatives within the team.
Collaborate with the team and Booking.com’s teams globally to continue to improve how the operation works, eg. processes and tooling.
Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory.

What you'll bring

The role requires specialized knowledge (learned on the job or from previous experience).
Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com.
Tourism or hotel background and/or education preferred.
Solution-oriented and results-driven
Strong work ethic; self-directed and resourceful
Proactive, flexible and capable of working independently as well as working in a team
Good computer skills and quick learning of new tools and systems.
Great telephone communication and promotional skills
The role requires basic/ mid-level negotiation (convince others to reach agreement).
An eye for accuracy and the ability to be detailed.
Language: English; written and verbal

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Quick Apply

Jobs for Humanity

Business Development Executive (Cavite)

Full-time

Taguig

Business Management / Project / Planning

8 months ago

Company Description“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda. foodpanda is the largest ..

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda.

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

We are looking for a Business Development Executive (Cavite) to join our growing business!

Responsibilities:

You will be part of our company’s growth by acquiring new businesses to partner with us.
You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
Effectively and creatively present foodpanda’s packages to potential partners.
Work closely with other departments to make sure we have a successful vendor incubation.
Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

Qualifications

Graduate of a Bachelor’s degree in business, marketing, mass communication or related areas preferred.
Open for fresh graduates with sales experience gained through internship but candidates with 2-3 years Sales and/or Business Development experience and strong understanding of Sales Pipeline Management will be prioritized.
Strong communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area.
Open to do extensive fieldwork.
Highly motivated to achieve targets, objectives, and key result areas.
Self motivated team player with a proven ability work in a fast paced environment.

Additional Information

What we offer:

foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast growing and global company.
We recognize top performers, welcome our newbies, and share good food!
Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Quick Apply

Total 7 production executive job vacancies in The Philippines

Service Delivery Analyst (COBOL - Production Support)

Service Delivery Analyst (COBOL - Production Support)

Outbound Executive - Manila

Outbound Executive - Manila

Outbound Executive - Manila

Outbound Executive - Manila

Business Development Executive (Cavite)