Total 3 sales marketing manager job vacancies in The Philippines

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

The Order Processing Specialist accurately processes purchases on a daily basis. This role is responsible for account activations and various other requests. Acting as the primary internal customer contact, communicating directly or through the sales organization with the customer to close business and complete administrative functions in line with the objectives and responsibilities of the Global Sales Team. Manage regular and ad hoc projects, gathering information from multiple departments in the company. 

Key Responsibilities and Outputs:

• Process external customer purchase orders, signed Order Forms or other forms of commitments

• Provision new and existing customer accounts on multiple platforms for our various products

• Process internal customer requests

• Effectively resolve customer issues/concerns regarding purchases/provisioning

• Respond to customer email inquiries and requests

• Develop and maintain excellent rapport with customers, both internal and external

• Provide first hand support to sales, resellers/partners, finance, product support teams globally

• Maintain an excellent working knowledge of Turnitin LLC products, sales promotions and order processes

• Perform other administration duties and projects as assigned

Proven characteristics for success:

• Detail oriented with excellent organizational and interpersonal skills/ friendly and approachable

• Ability to work in a fast-paced environment and manage multiple priorities

• Ability to work independently and perform under pressure

• Action-oriented mindset

• Ability to change/adjust direction with little or no notice

Essential:

• High level of computer literacy

• High Level of attention to detail

• Excellent verbal and written communication skills

• Must be customer-retention focused

• Must be able to effectively prioritize, multi task and work well as part of a team
  
  * Candidate need to work in UK hours

Preferred:

• 2-3 years’ experience (preferred) in order processing, customer service or related experience  order processing, customer service or related experience 

• Previous experience with SalesForce and Netsuite

Education:

• University degree

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

As a Senior Project Manager, you will primarily be supporting clients across Asia Pacific and will be working closely with the different service delivery managers within the region.

What you will be doing

• Provides leadership for service delivery team including planning, coaching, recruitment, selection, performance development and mentoring

• Monitors staff performance and works with employees to implement goals and document progress.

• Manages resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.

• Manages staff to ensure all duties are performed in an accurate and timely manner.

• Develops and implements department policies and procedures.

• Ensures deadlines and production schedules are met and reallocates workloads as necessary.

• Performs resource planning and allocation and supports direct reports in meeting work requirements.

• Assesses strengths and development needs of employees and provides challenging assignments and opportunities for development.

• Manages team expenses within budget constraints and provides financial and quantitative information in support of group and company reporting and goals.

• Executes company policies and practices and serves as a channel for company communications.

• Assists in managing the computing environment to protect the production applications critical to the success of the business.

• Delivers a computer operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.

• Assists other IT management team members to establish strategies and priorities for overall IT operations by analyzing and understanding the current and future IT operation needs.

• Develops and recommends tactical and strategic plans for information processing operations.

• Identifies and recommends cost-saving and continuous improvement initiatives within the information processing area.

• Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements.

• Develops and maintains team standards and procedures that support departmental standards and procedures.

• Manages internal and external communications/escalations on issues.

• Understands processing environments for supported products and services.

• Utilizes variable staffing models, which includes contractor and co-source models, processes/practices.

• Encourages inter-team, inter-department and inter-organizational team work to accomplish goals and objectives.

• Other related duties assigned as needed.

What you bring:

• At least 15 years of end-to-end Project Management experience

• Background in Core Banking Systems

• Familiarity GUI in Java, C and C++

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Requires strong management, organizational, team building, coaching and mentoring skills

• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance

• Considerable knowledge of IT production administration and operations activities and controls

• Knowledge of software development lifecycle (SDLC) methodologies and integrated controls

• Technical knowledge of information technology networks, systems, peripherals and software applications

• Knowledge of all types of testing, e.g., unit, component, integration, system

• Ability to formulate, implement and evaluate plans, programs and procedures applicable to the information processing operations

• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making, often based on limited information and/or under extreme conditions

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech.

• Competitive salary and benefits

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

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