Total 44 job vacancies by Jobs for Humanity

• Handle inbound customer calls and inquiries
• Assist customers in resolving product or service-related issues
• Provide accurate and timely information to customers
• Document customer interactions and update customer records
• Deliver outstanding customer service in a professional and friendly manner
• Follow established guidelines and procedures for customer interactions

• Manage and organize schedules, appointments, and meetings
• Coordinate and communicate with clients and team members
• Perform various administrative tasks, such as data entry, documentation, and file management
• Handle incoming and outgoing correspondence
• Provide general administrative support to the team
• Conduct research and gather relevant information
• Assist in creating reports and presentations

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• Deliver new hire training and other departmental training programs
• Contribute to the overall success of the Training Dept
• Assist in daily administration of a Learning Management System

Provide excellent customer service to existing clients answer customer support calls update client database whenever necessary

Promote other products & services whenever necessary

We are looking for a trustworthy Accountant to manage all our financial transactions, from fixed
and variable expenses to budgets and bank deposits. He/she is expected to work with huge
amounts of numerical data, manage multiple tasks with deadlines, and provide complete reports
to the management. He/she must have a good grip on accounting, financial regulations, strong
computer skills, and written communication skills.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

PROVIDE EXCELLENT CUSTOMER SERVICE TO EXISTING CLIENTS ANSWER CUSTOMER SUPPORT CALLS UPDATE CLIENT DATABASE WHENEVER NECESSARY PROMOTE OTHER PRODUCTS & SERVICES WHENEVER NECESSARY

● Collaborate closely with Hiring Managers and stakeholders to qualify and understand the requirements of the role. (What is good to have vs must have etc)
● Strong focus on direct sourcing on LinkedIn as well as local job boards. Must be able to come up with boolean search strings and use LinkedIn Recruiter's advanced search
● Screen candidates and ask effective questions to gauge both technical skills and cultural fit
● Manage the full cycle of recruitment from role qualification, candidate sourcing, and interviewing to offer management/ negotiation and closing

● Maintain and optimize day-to-day operational processes
● Management of inventory
● Management of databases used by the operations team and the customer service team
● Documentation and tracking of all current and past promotions
● Documentation and tracking of all procurements, disbursements, expenses for accounting purposes
● Support the Customer Service team with any relevant investigations or escalations as needed
● Support team KPIs
● Assist in the preparation of reports to internal teams as required
● Assist with any other ad-hoc operational tasks as required
● Track and report progress of activities against deadlines

• Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems.

• Deliver new hire training and other departmental training programs
• Contribute to the overall success of the Training Dept
• Assist in daily administration of a Learning Management System

To create an outstanding experience for every customer, resolving inquiries and issues in real-time.

● Collaborate closely with Hiring Managers and stakeholders to qualify and understand the requirements of the role. (What is good to have vs must have etc)
● Strong focus on direct sourcing on LinkedIn as well as local job boards. Must be able to come up with boolean search strings and use LinkedIn Recruiter's advanced search
● Screen candidates and ask effective questions to gauge both technical skills and cultural fit
● Manage the full cycle of recruitment from role qualification, candidate sourcing, and interviewing to offer management/ negotiation and closing

● Collaborate closely with Hiring Managers and stakeholders to qualify and understand the requirements of the role. (What is good to have vs must have etc)
● Strong focus on direct sourcing on LinkedIn as well as local job boards. Must be able to come up with boolean search strings and use LinkedIn Recruiter's advanced search
● Screen candidates and ask effective questions to gauge both technical skills and cultural fit
● Manage the full cycle of recruitment from role qualification, candidate sourcing, and interviewing to offer management/ negotiation and closing
 

Responsible for overseeing the performance of a team of call or contact centre operators. They provide leadership, coaching and support to their team, and develop plans to achieve the call or contact centre targets.

● Maintain and optimize day-to-day operational processes
● Management of inventory
● Management of databases used by the operations team and the customer service team
● Documentation and tracking of all current and past promotions
● Documentation and tracking of all procurements, disbursements, expenses for accounting purposes
● Support the Customer Service team with any relevant investigations or escalations as needed
● Support team KPIs
● Assist in the preparation of reports to internal teams as required
● Assist with any other ad-hoc operational tasks as required
● Track and report progress of activities against deadlines

• Provide clerical and administrative support to management as requested • Process Accounts receivables and payables • Process Bank reconciliation, Invoicing, General ledger etc.