Total 221 job vacancies by Jobs for Humanity

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

Essential:

• Bachelor’s degree or applicant with experience working in a customer support role
• Fluent spoken/written English and Korean
• Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure.
• Excellent computer skills
• Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux)
• A good understanding of Microsoft Office products
• Excellent planning and organisational skills.
• Ability to work with sensitive and confidential material and possess excellent judgement.
• Can work Sunday to Thursday - 9am-6pm

Desirable:

• Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L
• Broad understanding of web technologies and Software as a Service (SaaS)

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: TORCH Solutions
 

We are seeking a highly motivated and experienced Team Leader to join our growing team. The ideal candidate will have a strong background in leadership and management, with a focus on driving team performance and achieving business goals. Responsibilities include leading and supervising team members, setting clear goals and objectives, conducting performance evaluations, and implementing strategies to improve team productivity. This role requires excellent communication skills, the ability to coach and mentor team members, and a strong understanding of project management principles.

- Preferably 1-2yrs experience as a team leader.
- In-depth knowledge of performance metrics.
- Solid computer skills, especially MS Excel.
- Excellent communication and leadership skills.
- Organizational and time-management skills.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Turnitin is seeking an LMS Administrator who will be responsible for administration of our Skilljar Customer Learning Platform, data, metrics, integrations, and optimization. This includes integrations, modifications, and testing of new and/or upgraded application package releases. In this role, the LMS Administrator is responsible for collaborating with various internal teams for continuous improvement of system functionality, troubleshooting solutions for end-users, and ensuring software standards and project deliverables are met. The LMS Administrator will support the vision, direction, and overall strategy for our Customer Onboarding Assessment team. This role is based in the Philippines and requires working North America hours.

Key Responsibilities and Outputs:

• Day-to-day administration of the Learning Management System (LMS) including release management, feature evaluations, and end-user support
• Organize and maintain content, which includes uploading, publishing, versioning
• Manage roles, security, and permissions 
• Maintain data integrity such as course codes, descriptions, and other required information
• Partner with key stakeholders to ensure successful execution of customer learning through LMS and standardized content when applicable
• Collect, analyze and report LMS metrics to drive actionable insights for program usage,  completion, optimization and continuous improvement of learning solutions
• Collaborate with internal teams to administer and manage LMS SSO configuration and integrations with systems such as; Salesforce, Tableau, Zendesk, and Zoom 
• Work with vendor as needed to resolve software/ technical issues as they arise 
• Develop and maintain LMS analytics to measure the effectiveness of Customer Onboarding content, tools, and services

Essential:

• Experience working with and managing a customer-facing LMS platform (Skilljar preferred) 
• Prior experience in a SaaS company 
• Bachelor’s degree in related discipline or related field or equivalent work experience
• Result Oriented, with demonstrated knowledge and strong track record of delivering results in a high performance, continuous improvement environment through process optimization and facilitation
• Analytical mindset, a strong affinity for process optimization and data-based performance improvement
• Proficient at data analysis
• Demonstrated experience with problem-solving and critical thinking

Desirable:

• Prior experience managing a Skilljar LMS
• Prior experience working with LMS integrations and APIs

Personal attributes:

• Collaborative, work well with cross functional teams, inspiring teamwork, and participation
• Commitment to quality and detail-oriented
• Continuously strive for improved efficiency and effectiveness
• Comfortable with ambiguity and change
• Drive to problem-solve skills and drive to get the job done

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

As an Accounts Receivable Specialist, you will play a crucial role in the financial operations of our organisation. You will be responsible for a portfolio of international customers, maintaining accurate  records of incoming payments, reconciling discrepancies, and ensuring timely collections. The  ideal candidate will possess strong attention to detail, excellent communication skills, and a solid understanding of accounting principles. You will collaborate with various departments to facilitate seamless financial transactions and contribute to the overall efficiency of our finance  team. 

Responsibilities: 

• Manage an international customer ledger, seeking to drive the collection of cash,
  whilst reducing overdue debt
• Work towards monthly and quarterly cash and debt objectives
• Contact debtors by letter, email, or telephone call to address new and/or overdue invoices
• Document customer interactions such as payment updates and billing queries
• Work with internal stakeholders (Sales, Billing, Tax, etc.) to resolve issues which prevent payment
• Display full accountability for invoices once generated, and own the process through to collections/clearing
• Leverage a formal invoice reminder process, through to a potential warning of suspension of service
• Establish and maintain regular communications with key clients, seeking to provide a positive customer experience
• Perform account reconciliations where necessary and provide supporting evidence to recommend journals, adjustments and write-offs
• Support other relevant AR activities where needed, e.g. maintain customer vendor portals and obtain residency certificates

Essentials:

• Global AR collections experience  
• Ability to multitask, prioritise, and time manage  
• Can work UK Timezone
• Attention to detail. 
• Ability to work independently. 
• Good interpersonal skills / friendly and approachable  
• Good level of Excel/Google sheets 
• Flexible/adept at change management
• Self starter 
• Highly self motivated/committed 
• Fast paced - thrives in a fast-moving environment 
• Approachable  
• Tenacious 
• Good communicator (verbal and written) in English 
• Personable

Desirable:

• NetSuite experience or equivalent ERP
• Salesforce  
• Google Workspace
• Global/multi-national exposure with multiple currencies and taxation.
• Used to multicultural working environment and understanding of local differences

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Turnitin is seeking an LMS Administrator who will be responsible for administration of our Skilljar Customer Learning Platform, data, metrics, integrations, and optimization. This includes integrations, modifications, and testing of new and/or upgraded application package releases. In this role, the LMS Administrator is responsible for collaborating with various internal teams for continuous improvement of system functionality, troubleshooting solutions for end-users, and ensuring software standards and project deliverables are met. The LMS Administrator will support the vision, direction, and overall strategy for our Customer Onboarding Assessment team. This role is based in North America and requires working North America hours.

Key Responsibilities and Outputs:

• Day-to-day administration of the Learning Management System (LMS) including release management, feature evaluations, and end-user support
• Organize and maintain content, which includes uploading, publishing, versioning
• Manage roles, security, and permissions 
• Maintain data integrity such as course codes, descriptions, and other required information
• Partner with key stakeholders to ensure successful execution of customer learning through LMS and standardized content when applicable
• Collect, analyze and report LMS metrics to drive actionable insights for program usage,  completion, optimization and continuous improvement of learning solutions
• Collaborate with internal teams to administer and manage LMS SSO configuration and integrations with systems such as; Salesforce, Tableau, Zendesk, and Zoom 
• Work with vendor as needed to resolve software/ technical issues as they arise 
• Develop and maintain LMS analytics to measure the effectiveness of Customer Onboarding content, tools, and services

Essential:

• Experience working with and managing a customer-facing LMS platform (Skilljar preferred) 
• Prior experience in a SaaS company 
• Bachelor’s degree in related discipline or related field or equivalent work experience
• Result Oriented, with demonstrated knowledge and strong track record of delivering results in a high performance, continuous improvement environment through process optimization and facilitation
• Analytical mindset, a strong affinity for process optimization and data-based performance improvement
• Proficient at data analysis
• Demonstrated experience with problem-solving and critical thinking

Desirable:

• Prior experience managing a Skilljar LMS
• Prior experience working with LMS integrations and APIs

Personal attributes:

• Collaborative, work well with cross functional teams, inspiring teamwork, and participation
• Commitment to quality and detail-oriented
• Continuously strive for improved efficiency and effectiveness
• Comfortable with ambiguity and change
• Drive to problem-solve skills and drive to get the job done

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Effective communication and team skills with an ability to cooperate, present to and participate with peers/team members

• Basic knowledge of operating systems and systems administration concepts

• Demonstrated ability to learn new concepts and technologies as well as a personal commitment to stay current with latest technology

• concepts

• Good problem solving, analytical and critical thinking skills

• Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines

What you bring :

• 5 years and up experience

• Mandatory Skills: NetBackup and Commvault both admin experience with SME knowledge is must.
  Secondary Skills: Veeam or Avamar admin experience is a plus.

• Completes backup and recovery, data migration, disaster recovery, upgrades, infrastructure installs, audits and backup reporting/metrics. Works with senior peers to develop change management procedures. Creates and maintains documentation. Creates design proposals and presents concepts during team meetings. Provides assistance with system solution designs. Will require 24x7 on-call support responsibility as well as weekend support as needed. Other related duties assigned as needed.

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

What you will be doing :

• Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware. 

• Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.

• Controls user access and passwords.

• Proposes and implements system enhancements that will improve reliability and performance of system.

• Monitors usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software and hardware issues.

• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.

• Researches, evaluates and recommends software and hardware products.

• Supports Web access and electronic messaging services and maintains a secure systems environment.

• Provides new hardware specifications to users based on application needs and anticipated growth.

• Other related duties assigned as needed. 

What you bring :

• Previous experience in a technical support role is essential in handling incidents

• Prior banking or finance related experience a plus; personal banking or mobile banking experience preferred.

• Customer service oriented; advocates on behalf of our clients

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

• Previous experience using SNOW (ServiceNow) is desirable

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources, and opportunities.

#LI-JO1

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.

• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.

• Provides application software development services or technical support typically in a defined project.

• Develops program logic for new applications or analyzes and modifies logic in existing applications.

• Codes, tests, debugs, documents, implements and maintains software applications.

• Maintains, tests and integrates application components.

• Makes recommendations towards the development of new code or reuse of existing code

• Ensures system improvements are successfully implemented.

• Demonstrates an understanding of FIS systems and the financial services industry.

• Analyzes requirements and translates business requirements into product designs.

• Writes technical specifications and other forms of documentation.

• Suggests technical alternatives and improves/streamlines processes and systems.

• Completes project assignments and special projects commensurate with job expectations.

• Conducts planning, analysis and forecasting activities to plan projects and tasks

• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

• May provide leadership and/or guidance to other technical professionals.

• Other related duties assigned as needed.

What you bring :

• 5 years and up experience C, C++, SQL and Unix

• Knowledgeable with FIS product such as IST and Cortex.

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1